Investigating - Information Technology Services (ITS) is reporting multiple K-12 network outages. ITS has contacted AT&T to determine the cause, and escalate the issue with their repair center.

The following schools are being affected by this outage:

- Clinch County Schools
- Lanier County Schools
- Long County Schools

Additional information will be posted here as it becomes available.
Jul 18, 10:44 EDT

Investigating - USG Cybersecurity has received multiple reports of a suspicious email message sent to USO employees. This message has the subject line, "RE: Request” and may appear to be from someone you know. The body of the message contains the following text:

"Are you busy? I need you to do a task."

These email messages are not legitimate. Please do not open any attachments or click on any embedded link. They could be used to compromise your account credentials and allow intruders access to confidential information. If you receive a message having these characteristics, please delete the message.

If you have additional questions or concerns, please contact the ITS Service Desk at 706-583-2001, or by email at helpdesk@usg.edu.
Jul 16, 10:30 EDT

Investigating - Information Technology Services (ITS) is currently investigating reports of a network outage at Columbus State University (COL). Affected users may be experiencing problems with access to the network. Additional information will be posted here when it becomes available.
Jul 16, 19:28 EDT

Investigating - Information Technology Services (ITS) is currently investigating reports of intermittent issues with access to voice mail. Affected users may not be able to log in to retrieve voice mail at USO Athens, USO Atlanta, Georgia Public Library Service (GPLS), Georgia Libraries for Accessible Statewide Services (GLASS), and Georgia Archives offices. Additional information will be posted here when it becomes available.

Please contact the ITS Helpdesk using: helpdesk@usg.edu. If your issue is of an urgent nature, please contact the ITS Helpdesk using our after-hours on-call cell phone: 404-831-3669.
Jul 11, 17:27 EDT

Investigating - Information Technology Services (ITS) is currently investigating reports of issues with the GeorgiaVIEW QPROD and XPROD Online Learning Environment which occurred between 2:17 p.m.to 2:49 p.m. As of 2:50 p.m. D2L believes service has been restored to QPROD and XPROD. However, D2L continues to investigate QPROD functionality, and there may be a brief 5-10 minute unavailability period at 5:30 p.m., if needed, to stabilize QPROD functionality.

Users at the following Institutions and organizations may be affected:

USG QPROD Institutions:
* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community

USG XPROD Institutions:
* Abraham Baldwin Agricultural College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Competency Based Education
* Dalton State College
* East Georgia State College
* Fort Valley State University
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southern University
* Georgia Southwestern State University
* Georgia State University
* Middle Georgia State University
* University of North Georgia
* University of West Georgia
* USG Human Resources Office of Organizational Development
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* Valdosta State University
Jul 11, 16:44 EDT

Investigating - Information Technology Services (ITS) is currently investigating reports of issues with the GeorgiaVIEW QPROD Online Learning Environment as of 2:17 p.m. Affected users may be experiencing problems with accessing GeorgiaVIEW D2L. Additional information will be posted here when the issues are confirmed.

Users at the following Institutions and organizations may be affected:

* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community
Jul 11, 14:52 EDT

Investigating - Information Technology Services (ITS) has been notified of a network outage in the Athens Fiber Ring that has caused multiple campuses to lose internet connectivity. Georgia Public Web (GPW) has been notified and is working on the issue. The following sites are affected:

University of Georgia
University of Georgia - Boyd Data Center
University of Georgia - Rock Eagle (ROC)
University of North Georgia - Oconee Campus
Augusta University - School of Nursing at Athens (SONAT)

Additional information will be provided here as it becomes available.
Jul 11, 01:37 EDT