In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 2026 - 23:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 26, 202623:00 - Aug 27, 202607:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 26, 202623:00 - Aug 27, 202607:00 EDT
Scheduled - Accelecom will be performing a forced fiber relocate on the fiber span between Newnan and LaGrange, GA. This maintenance will occur on Wednesday, August 26, 2026, from 11:00 p.m. until Thursday, August 27, 2026, at 7:00 a.m.
Update - Alma Telephone Company (ATC) has confirmed the cut location but crews aren't yet onsite, so still no ETR.
Aug 26, 2026 - 14:25 EDT
Identified - Network Support Services (NSS) is reporting there is a fiber cut between South Georgia State College - Waycross Campus (WAY) and College of Coastal Georgia (BRU2). The campus handoff itself is running in protect and should be unaffected overall but Boldyn/Apogee services are impacted by the current outage.
Alma Telephone Company (ATC) is aware of the fiber cut but has no current ETR.
Aug 26, 2026 - 12:44 EDT
Due to a Dell Technical Advisory (DSA-2026-278), Information Technology Services (ITS) will be performing an OS upgrade on our Data Domain Thursday, August 27, 2026, at 11:00 a.m.
We expect the Data Domain to be offline for approximately 45 minutes.
During the upgrade, the Data Domain will reboot and will be unavailable for backups or restores during this window.
D2L will be conducting non-service affecting maintenance to update the GeorgiaVIEW PROD Online Learning Environments to version 20.26.8 from Thursday, August 27, 2026, at 9:00 p.m. until Friday, August 28, 2026, at 9:00 a.m.
This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. If you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
USG PROD institutions affected by this maintenance are: * GeorgiaVIEW Online Learning Environment (QPROD) * GeorgiaVIEW Online Learning Environment (XPROD) * Augusta University * Georgia Southern University Posted on
Aug 24, 2026 - 13:15 EDT
Banner Managed Services (Production) environments will be unavailable during the maintenance window scheduled for Friday, August 28, 2026, beginning at 11:00 p.m. and may remain unavailable until Saturday, August 29, 2026, at 7:00 a.m.
The following application will not be available during this scheduled maintenance window:
-Banner (Production) Posted on
Aug 10, 2026 - 17:19 EDT
Completed -
The scheduled maintenance has been completed.
Aug 26, 07:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:00 EDT
Scheduled -
Network Support Services (NSS) will be upgrading the FTVA.rtr router on Tuesday, August 25, 2026, from 11:00 p.m. until Wednesday, August 26, 2026, at 7:00 a.m.
Services will be running in protect on the backup router. No service impact is expected.
Sites affected: - Fort Valley State University (FTVA)
Aug 21, 14:41 EDT
Completed -
The scheduled maintenance has been completed.
Aug 26, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:01 EDT
Scheduled -
Alma Telephone Company (ATC) will be conducting emergency maintenance to repair a damaged section of fiber on N 4th St in Jesup Ga on Tuesday August 25, 2026, from 11:00 pm until Wednesday, August 26, 2026, at 7:00am.
Circuits: Leased- Board of Regents - Waycross College to Doctortown in Jesup
No outages are expected, but services will run in protect.
Sites affected:
- WAY (South Georgia State College - Waycross Campus) to JESUP PoP
Aug 17, 09:31 EDT
Completed -
The scheduled maintenance has been completed.
Aug 25, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 17:00 EDT
Scheduled -
GeorgiaFIRST will refresh FPLAY and it will be unavailable from Tuesday, August 25, 2026, at 5:00 p.m. until 9:00 p.m. The purpose of this maintenance is to change institution specific passwords for the FPLAY environment. Access to FPLAY will be impacted during the maintenance window. New passwords will be ready to use at approximately 8:00 a.m. on August 26, 2026.
PEOPLESOFT SECURITY ADMINISTRATORS: If you are a PeopleSoft Security Administrator, contact the Support Team at support@usg.edu to request the new password. The Support Team will provide the new password only to the authorized PeopleSoft Security Administrator for each institution.
Aug 12, 10:55 EDT
Resolved -
After monitoring the situation, Network Support Services (NSS) has confirmed the stability of network access at Savannah State University. The system should continue operating normally.
In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Aug 24, 10:06 EDT
Monitoring -
Network Support Services (NSS) is reporting that this fiber span has been fixed. Alarms have cleared, and services are back to normal operation. Crews are hands off at this time.
We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Aug 21, 21:21 EDT
Identified -
Network Support Services (NSS) is reporting intermittent fiber issues for Savannah State University (SAV). Services are running in protect as Accelecom repairs a break in the working path.
Additional information will be posted here as it becomes available.
Sites affected: Savannah State University (SAV)
Aug 21, 14:22 EDT
Completed -
The scheduled maintenance has been completed.
Aug 22, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 23:01 EDT
Scheduled -
OneUSG Connect will undergo maintenance on Friday, August 21, 2026, from 11:00 p.m. until Saturday, August 22, 2026, at 8:00 a.m. During this window, both OneUSG Connect and OneUSG Connect – Careers may be unavailable.
Aug 20, 09:04 EDT
Completed -
The scheduled maintenance has been completed.
Aug 22, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 23:00 EDT
Scheduled -
GeorgiaFIRST and Augusta University PeopleSoft Financials will undergo intermittent downtime during the scheduled maintenance window from Friday, August 21, 2026, from 11:00 p.m. until Saturday, August 22, 2026, at 7:00 a.m.
The following applications may be impacted during this scheduled maintenance window:
- GeorgiaFIRST PeopleSoft Financials production (FPROD) - Augusta University PeopleSoft Financials production (AUFPROD) - PSQUEST access - GeorgiaFIRST Marketplace access - Expenses and ePro Self-Service Portal - Health eShop access
Aug 12, 10:54 EDT
Resolved -
Network Support Services (NSS) has confirmed that this issue is resolved.
In the event that you experience any further issues, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Aug 21, 08:33 EDT
Identified -
Network Support Services (NSS) is reporting Augusta University - Albany (GHSUALB) and University of Georgia Pharmacy - Albany (UGAALB) are experiencing intermittent power issues affecting the Metro-E circuit.
No ETR at this time. Updates will be posted here as they become available.
Aug 19, 11:09 EDT
Completed -
The scheduled maintenance has been completed.
Aug 21, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 23:00 EDT
Scheduled -
Accelecom will be performing a forced fiber relocate on the fiber span between Newnan and LaGrange, GA. This maintenance will occur on Thursday, August 20, 2026, from 11:00 p.m. until Friday, August 21, 2026, at 7:00 a.m.
No outages are expected, but services will run in protect.
Completed -
The scheduled maintenance has been completed.
Aug 21, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 23:01 EDT
Scheduled -
Network Support Services (NSS) will be working to troubleshoot some errors seen on circuits in the central ring. It is possible that some optical network cards will need to be restarted while troubleshooting. If this is required, services will run in protect while the cards are restarted.
This maintenance will occur on Thursday, August 20, 2026, from 11:00 p.m. until Friday, August 21, 2026, at 6:00 a.m.
No disruption of services is expected from this work.
Aug 19, 09:05 EDT
Resolved -
This incident has been resolved.
Aug 21, 02:45 EDT
Monitoring -
The fiber span is back up, and the two sites are back up.
Aug 21, 02:40 EDT
Identified -
Columbus State University (COL) and Savannah State University (SAV) are down as a result of fiber maintenance happening on the Central Ring between COL and Lagrange.
There is also an ongoing fiber break on the SAV ring which had SAV running in protect until the COL fiber maintenance occurred.
AGA is reporting that Mediacomm confirmed an ETR of 3 to 4 hours to have the cables moved and respliced.
Aug 21, 00:39 EDT
Completed -
The scheduled maintenance has been completed.
Aug 18, 20:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 17:00 EDT
Scheduled -
Network Support Services (NSS) will be adjusting a member of an aggregate interface between the firewall and datacenter switch at the Shared Services Center (SSC) to resolve errors seen across the member. During this window, Network Support Services will also be moving the primary firewall to UPS power and the secondary firewall to in-house power.
This maintenance will occur on Tuesday, August 18, 2026, from 5:00 p.m. until 8:00 p.m.
These activities are not expected to be service affecting.
Aug 18, 13:06 EDT
Resolved -
Information Technology Services (ITS) has confirmed the connection and stability of GeorgiaBEST Managed Services at Dalton State College.
The system should continue operating normally.
In the event that you experience any further issues with GeorgiaBEST Managed Services, please contact the USG Service Desk at support@usg.edu or 1-877-251-2644.
Aug 18, 10:26 EDT
Monitoring -
Information Technology Services (ITS) has restored full functionality of GeorgiaBEST Managed Services at Dalton State College. We will continue to monitor this system for stability.
If you are still experiencing connectivity issues, please contact the USG Service Desk at support@usg.edu or 1-877-251-2644.
Aug 17, 11:19 EDT
Investigating -
Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services.
Affected users may be experiencing potential downtime. Additional information will be posted here when the issues are confirmed.
Aug 17, 10:02 EDT
Completed -
The scheduled maintenance has been completed.
Aug 18, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 19:00 EDT
Scheduled -
Information Technology Services (ITS) is currently performing maintenance on the Oracle configuration for GeorgiaBEST Managed Services.
This is non-service affecting maintenance that will be performed today for select institutions on Monday, August 17, 2026, from 7:00 p.m. until Tuesday, August 18, 2026, at 7:00 a.m.
Components affected:
GeorgiaBEST Banner Managed Services (Albany State University) GeorgiaBEST Banner Managed Services (Clayton State University) GeorgiaBEST Banner Managed Services (Georgia Southwestern University) GeorgiaBEST Banner Managed Services (Abraham Baldwin Agricultural College) GeorgiaBEST Banner Managed Services (Dalton State University) GeorgiaBEST Banner Managed Services (Georgia Southern - East Georgia Campus) GeorgiaBEST Banner Managed Services (South Georgia State College)
Aug 17, 09:04 EDT
If you have any questions or concerns, please contact the USG Service Desk at support@usg.edu or 1-877-251-2644.
Aug 17, 17:21 EDT
Monitoring -
Service has been restored, but ITS will continue to monitor for stability.
If you are still experiencing connectivity issues, please contact the USG Service Desk at support@usg.edu or 1-877-251-2644.
Aug 17, 12:29 EDT
Investigating -
Information Technology Services (ITS) is aware of and actively investigating reports of network connectivity issues that are impacting several collaboration and communication services.
Affected Services:
- Wireless network (WiFi) access - Microsoft Teams Rooms devices - Microsoft Teams hard phones
Users may encounter intermittent connectivity, delayed connections, or failures when attempting to join meetings or use voice services.
Our technical teams are engaged and working to determine the source of the issue. Further updates will be posted as additional information becomes available.
Aug 17, 08:46 EDT
Completed -
The scheduled maintenance has been completed.
Aug 15, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 19:00 EDT
Scheduled -
Information Technology Services (ITS) is currently performing maintenance on the Oracle configuration for GeorgiaBEST Managed Services.
This is non-service affecting maintenance that will be performed today for select institutions on Thursday, August 14, 2026, from 7:00 p.m. until Saturday, August 15, 2026, at 7:00 a.m.
Components affected:
- GeorgiaBEST Banner Managed Services (Atlanta Metropolitan State College) - GeorgiaBEST Banner Managed Services (Coastal College of Georgia) - GeorgiaBEST Banner Managed Services (Fort Valley State University) - GeorgiaBEST Banner Managed Services (Georgia College and State University) - GeorgiaBEST Banner Managed Services (Georgia Gwinnett College) - GeorgiaBEST Banner Managed Services (Gordon State College) - GeorgiaBEST Banner Managed Services (Middle Georgia State University) - GeorgiaBEST Banner Managed Services (Savannah State University) - GeorgiaBEST Banner Managed Services (Georgia Southern University) - GeorgiaBEST Banner Managed Services (University of West Georgia)
Aug 14, 15:35 EDT
Resolved -
Information Technology Services (ITS) has confirmed that GeorgiaBEST Managed Services at Valdosta State University is functioning normally at this time. In the event that you experience any further issues with GeorgiaBEST Managed Services, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Aug 14, 08:34 EDT
Monitoring -
Information Technology Services (ITS) has restored full functionality of GeorgiaBEST Managed Services at Valdosta State University. We will continue to monitor this system for stability. If you are still experiencing issues with GeorgiaBEST Managed Services, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Aug 12, 13:39 EDT
Investigating -
Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services. Affected users may be experiencing issues connecting to Banner. Additional information will be posted here when the issues are confirmed.
Components affected
- GeorgiaBEST Banner Managed Services (Valdosta State University)
Aug 12, 13:01 EDT
Completed -
The scheduled maintenance has been completed.
Aug 13, 17:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 13:00 EDT
Scheduled -
Information Technology Services (ITS) is currently performing maintenance on the Oracle configuration for GeorgiaBEST Managed Services.
This is non-service affecting maintenance that will be performed today for select institutions on Thursday, August 13, 2026, from 12:35 p.m. until 5:00 p.m.
Components affected:
- GeorgiaBEST Banner Managed Services (Columbus State University) - GeorgiaBEST Banner Managed Services (Valdosta State University)
Aug 13, 12:59 EDT
Completed -
The scheduled maintenance has been completed.
Aug 13, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 23:00 EDT
Scheduled -
Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, August 12, 2026, at 11:00 p.m. until Thursday, August 13, 2026, at 7:00 a.m.
During this period, the following services may be intermittently unavailable:
- Enterprise Data Management and Analytics – Data Collections - Authentication - Georgia Archives: Content Manager - GeorgiaBEST Banner Managed Services: - Axiom - BDM - CampusLogic Connect - MOVEit Managed File Transfer (files.usg.edu) - SSC MoveIT - SSC Phones - USO Active Directory - USG Foundation Accounting Service - VPN
Aug 7, 15:53 EDT