All Systems Operational

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Blackboard Collaborate ? Operational
G2I Data Warehouse and Business Intelligence ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Armstrong State University Operational
Atlanta Metropolitan State College Operational
Bainbridge College Operational
Dalton State College Operational
Fort Valley & State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Armstrong State University Operational
Atlanta Metropolitan State College Operational
Bainbridge State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Darton State College Operational
Fort Valley & State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financial Service Operational
GeorgiaFIRST Marketplace Operational
iStrategy Budgetary Reporting System ? Operational
TeamMate Audit Management System ? Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
INGRESS Registration Sharing System ? Operational
IT Service Management (ServiceNow and USG TrackIt) ? Operational
MOVEit Managed File Transfer ? Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Armstrong State University Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Bainbridge State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State University Operational
Darton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Southern University Operational
Georgia Institute of Technology Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
UGA Data Center Operational
USO Athens Office Operational
USO Atlanta Office Operational
Valdosta State University Operational
TouchNet ? Operational
USG Technology Store ? Operational
USO Collaborative Tools Operational
USO Exchange ? Operational
USO Skype for Business ? Operational
USO SharePoint ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ITS will be conducting scheduled maintenance on GeorgiaFIRST PeopleSoft (FPROD) from 9:00 p.m. on Friday, February 24, 2017 to approximately 7:00 a.m. (ET) Saturday, February 25, 2017 to apply GeorgiaFIRST PeopleSoft Financials Update 5.22. During this period, GeorgiaFIRST PeopleSoft (FPROD) will not be available.

Systems Affected:

- GeorgiaFIRST PeopleSoft Financials production (FPROD)
- PSQUEST access
- GeorgiaFIRST Marketplace access

Release notes available at: http://www.usg.edu/gafirst-fin/releases
Posted on Feb 22, 14:05 EST
PeachNet Virtual Data Center Maintenance Feb 24, 22:00 - Feb 25, 00:00 EST
ITS will be conducting scheduled maintenance on PeachNet Virtual Data Center from 11:00 p.m. Friday, February 24, 2017, until approximately 12:00 a.m. Saturday, February 25, 2017 (ET), Virtual machines (VMs) and VM guests will be affected during this maintenance.

During this maintenance window we will migrate your virtual firewalls (vFW) from old hardware to new hardware which will cause a brief disruption in service.
Posted on Feb 22, 09:30 EST
GSU's network fiber service provider will perform emergency maintenance to the network fiber infrastructure from 11:00 p.m. on Sunday, February 26, 2017 until approximately 6:00 a.m. Monday, February 27, 2017 (ET).

During the maintenance window, Internet service interruptions may occur, affecting both on-campus Internet use and access to resources hosted on-campus. This may also impact user authentication to GSU's Brightspace (iCollege).
Posted on Feb 22, 16:21 EST
GSU's network fiber service provider will perform emergency maintenance to the network fiber infrastructure from 11:00 p.m. on Monday, February 27, 2017 until approximately 6:00 a.m. Tuesday, February 28, 2017 (ET).

During the maintenance window, Internet service interruptions may occur, affecting both on-campus Internet use and access to resources hosted on-campus. This may also impact user authentication to GSU's Brightspace (iCollege).
Posted on Feb 22, 16:27 EST
A GPW vendor will be conducting fiber maintenance from 7:00 a.m. Saturday, March 4, 2017 until approximately 10:00 p.m. Sunday, March 5, 2017 (ET). During this period, Georgia Highlands College customers will not be able to access the Internet or other connected resources.
Posted on Feb 17, 12:20 EST
GSU's network fiber service provider will perform emergency maintenance to the network fiber infrastructure from 11:00 p.m. on Sunday, March 5, 2017 until approximately 6:00 a.m. Monday, March 6, 2017 (ET).

During the maintenance window, Internet service interruptions may occur, affecting both on-campus Internet use and access to resources hosted on-campus. This may also impact user authentication to GSU's Brightspace (iCollege).
Posted on Feb 22, 16:33 EST
GSU's network fiber service provider will perform emergency maintenance to the network fiber infrastructure from 11:00 p.m. on Monday, March 6, 2017 until approximately 6:00 a.m. Tuesday, March 7, 2017 (ET).

During the maintenance window, Internet service interruptions may occur, affecting both on-campus Internet use and access to resources hosted on-campus. This may also impact user authentication to GSU's Brightspace (iCollege).
Posted on Feb 22, 16:36 EST
Past Incidents
Feb 24, 2017
Completed - The scheduled maintenance has been completed.
Feb 24, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 23:00 EST
Scheduled - ITS will be conducting emergency scheduled maintenance on the UGAP.BB router from 11:00 pm. Thursday February 23, 2017 until approximately 5:00 a.m. on Friday February 24, 2017 (ET).

ITS will be replacing a failed power supply for the backup data center at Peabody Hall (UGAP.BB router).

ITS does not expect this maintenance to be service affecting.
Feb 22, 15:18 EST
Feb 22, 2017

No incidents reported.

Feb 21, 2017

No incidents reported.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017
Completed - The scheduled maintenance has been completed.
Feb 16, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 19:30 EST
Scheduled - ITS will be conducting a scheduled upgrade on the USG Budgetary System on Thursday, February 16, 2017, from 7:30 p.m. - 8:00 p.m. (ET)
During this period, the application will not be available for reporting, and data submissions in this area should be postponed until maintenance is complete.
Feb 16, 12:05 EST
Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017
Resolved - ITS has confirmed that issues with Films on Demand LTI widget for GeorgiaVIEW (Brightspace D2L) is functioning normally at this time.

In the event that you experience any further issues with issues with Films on Demand , please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Feb 13, 12:34 EST
Identified - ITS has confirmed that issues with Films on Demand LTI widget for GeorgiaVIEW (Brightspace D2L) are being caused by expired SSL certificate. ITS technical staff are working to restore full functionality of this system as quickly as possible. As a workaround, GeorgiaVIEW users can still embed Films on Demand videos into their course using the embed code associated with each Films on Demand video by accessing Films on Demand through GALILEO by using the Express Link - http://www.galileo.usg.edu/express?link=zfod. Additional information will be posted here as it becomes available.
Feb 13, 09:48 EST
Feb 12, 2017

No incidents reported.

Feb 11, 2017
Completed - The scheduled maintenance has been completed.
Feb 11, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 19:00 EST
Update - ITS will be conducting a scheduled maintenance affecting the Banner environment for Georgia Southwestern State University from 7:00 p.m. on Friday, February 10, 2017 until approximately 1:00 a.m. on Saturday, February 11, 2017 (ET). During this period, users will not be able to access or update their Banner environment.
Feb 10, 14:42 EST
Scheduled - ITS will be conducting a scheduled maintenance affecting the Banner environment for Georgia Southwestern State University from 7:00 p.m. on Friday, February 10, 2017 until approximately 1:00 a.m. on Saturday, February 11, 2017 (ET). During this period, users will not be able to access or update their Banner environment.
Feb 10, 14:42 EST
Feb 10, 2017
Postmortem - Read details
Feb 16, 09:35 EST
Resolved - Information Technology Services (ITS) has been monitoring the power issue at UGA’s Boyd Data Center which impacted GeorgiaVIEW QPROD and USO SharePoint. Power has remained stable throughout the afternoon without further interruption of any ITS services.
If you are still experiencing issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Feb 10, 16:31 EST
Monitoring - ITS has restored full functionality of GeorgiaVIEW QPROD We will continue to monitor this system for stability for the remainder of the day. If you are still experiencing issues with GeorgiaVIEW QPROD, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Feb 10, 10:56 EST
Update - Power at UGA's Boyd Data Center has been restored. As of 9:50AM (ET) access to USO SharePoint has been restored. GeorgiaVIEW QPROD is still unavailable. We will provide further updates regarding QPROD as they become available.
Feb 10, 10:56 EST
Update - Information Technology Services (ITS) has confirmed that a power outage at UGA's Boyd Data Center is affecting the availability of several ITS systems, including USO SharePoint and the GeorgiaVIEW "QPROD" Online Learning Environment. Users at the following Institutions and organizations may be impacted:

Albany State University
Atlanta Metropolitan State College
Darton State College
Georgia College and State University
Georgia Gwinnett College
Georgia Highlands College
Georgia Perimeter College
Gordon State College
Kennesaw State University
Savannah State University
South Georgia State College
University of Georgia
USG Training Initiatives
GeorgiaVIEW Community
GeorgiaVIEW Functional Evaluation

Additional information will be posted here when it becomes available.
Feb 10, 09:13 EST
Identified - Information Technology Services (ITS) has confirmed that a power outage at UGA's Boyd Data Center is affecting the availability of several ITS systems, including USO SharePoint and the GeorgiaVIEW "QPROD" Online Learning Environment. Users at the following Institutions and organizations may be impacted:
Albany State University
Atlanta Metropolitan State College
Augusta University - School of Nursing at Athens
Darton State College
Georgia College and State University
Georgia Gwinnett College
Georgia Highlands College
Georgia Perimeter College
Gordon State College
Kennesaw State University
Savannah State University
South Georgia State College
University of Georgia
USG Training Initiatives
GeorgiaVIEW Community
GeorgiaVIEW Functional Evaluation

Additional information will be posted here when it becomes available.
Feb 10, 08:02 EST
Resolved - This incident has been resolved.
Feb 10, 09:07 EST
Identified - ITS will be conducting scheduled maintenance on PeachNet Virtual Data Center. We have deployed new servers into the VDC's VMware vSphere cluster. Because the new hardware has newer CPUs from the old hardware we are unable to vMotion your VMs (Virtual Machines) from the old hardware to the new hardware.

In order to decommission the older hardware and ensure that all of your VDC VMs are moved over to new hardware. We need each VM in your VDC organization to be shut down, powered off and powered back on, a reboot is not sufficient. When you power the VM back on it should start on the new hardware. You are welcome to do all your VMs at one time or individually at your convenience. Please complete this shut down prior to Monday, February 13, 2017, at 7:00 A.M.

Please note that we will need to migrate your Virtual Firewalls from the old hardware to the new hardware for you, which may cause a short disruption in service. We will be glad to coordinate with you in order to move your vFW during your maintenance window if needed. Please let us know when you would like to schedule.
Feb 1, 11:16 EST
Completed - The scheduled maintenance has been completed.
Feb 10, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 23:00 EST
Scheduled - Georgia Public Web will be conducting fiber maintenance from 11:00 p.m. Thursday, February 9, 2017, until approximately 3:00 a.m. (ET), on Friday, February 10, 2017. During this period, internet access to Georgia College and State University will be unavailable
Feb 7, 14:26 EST