USG Services Status

GeorgiaBEST Managed Services Issue Reported - Albany State University

Monitoring - Information Technology Services (ITS) has restored functionality of GeorgiaBEST Managed Services at Albany State University. We will continue to monitor this system for stability. If you are still experiencing connectivity issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 14, 15:02 EDT

Investigating - Information technology (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services. Affected users may be experiencing errors when logging into Banner. Additional information will be posted here when the issues are confirmed.
May 14, 13:05 EDT

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational

Augusta Health eShop Operational

AUFPLAY Operational

Data Warehouse and Business Intelligence Operational

GA DOE K-12 Network Operational

GAfutures Operational

GALILEO - Georgia's Virtual Library Operational

GALILEO Operational

GIL Operational

GIL Express Operational

Georgia Archives Operational

ARCNAS Operational

Content Manager Operational

Finding Aids Operational

Historical Organizations Directory Operational

Virtual Vault Operational

GeorgiaBEST Banner Managed Services Operational

Abraham Baldwin Agricultural College Operational

Albany State University Operational

Atlanta Metropolitan State College Operational

Clayton State University Operational

College of Coastal Georgia Operational

Columbus State University Operational

Dalton State College Operational

East Georgia State College Operational

Fort Valley State University Operational

Georgia College and State University Operational

Georgia Gwinnett College Operational

Georgia Southern University Operational

Georgia Southwestern State University Operational

Gordon State College Operational

Middle Georgia State University Operational

Savannah State University Operational

South Georgia State College Operational

University of West Georgia Operational

Valdosta State University Operational

GeorgiaBEST Degree Works Managed Services Operational

Abraham Baldwin Agricultural College Operational

Albany State University Operational

Atlanta Metropolitan State College Operational

College of Coastal Georgia Operational

Columbus State University Operational

Dalton State College Operational

Fort Valley State University Operational

Georgia Gwinnett College Operational

Georgia Southwestern State University Operational

Middle Georgia State University Operational

Savannah State University Operational

South Georgia State College Operational

GeorgiaFIRST Financials Operational

GeorgiaFIRST PeopleSoft Financials Operational

GeorgiaFIRST Marketplace Operational

TeamMate Audit Management System Operational

FPLAY Operational

GeorgiaFIRST Marketplace UIT Operational

Georgia ONmyLINE Operational

GeorgiaVIEW Online Learning Operational

GeorgiaVIEW Online Learning Environment (QPROD) Operational

GeorgiaVIEW Online Learning Environment (XPROD) Operational

Augusta University Operational

Georgia Southern University Operational

Albany State University (QPROD) Operational

Atlanta Metropolitan State College (QPROD) Operational

Georgia College and State University (QPROD) Operational

Georgia Gwinnett College (QPROD) Operational

Georgia Highlands College (QPROD) Operational

Gordon State College (QPROD) Operational

Kennesaw State University (QPROD) Operational

Savannah State University (QPROD) Operational

South Georgia State College (QPROD) Operational

University of Georgia (QPROD) Operational

USG Training Initiatives (QPROD) Operational

GeorgiaVIEW Community (QPROD) Operational

Abraham Baldwin Agricultural College (XPROD) Operational

Clayton State University (XPROD) Operational

College of Coastal Georgia (XPROD) Operational

Columbus State University (XPROD) Operational

Competency Based Education (XPROD) Operational

Dalton State College (XPROD) Operational

East Georgia State College (XPROD) Operational

Fort Valley State University (XPROD) Operational

Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational

Georgia Southwestern State University (XPROD) Operational

Georgia State University (XPROD) Operational

Middle Georgia State University (XPROD) Operational

University of North Georgia (XPROD) Operational

University of West Georgia (XPROD) Operational

USG Human Resources Office of Organizational Development (XPROD) Operational

USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational

Valdosta State University (XPROD) Operational

INGRESS Registration Sharing System Operational

Internal USO Services Operational

FS1 File Sharing Service Operational

USO BoardEffect Operational

USO Email and Calendar Operational

USO SharePoint / OneDrive Operational

USO Skype for Business Operational

USO SSO Operational

USO Teams Operational

USO Telephone System Operational

USO VPN Operational

USO Corporate Applications Operational

MOVEit Managed File Transfer Operational

OneUSG Connect Operational

OneUSG Connect – Database Operational

OneUSG Connect – Core Practitioner Operational

OneUSG Connect – Employee and Manager Self-Service Operational

OneUSG Connect – Benefits: Alight Operational

OneUSG Connect – Benefits: Retirement @ Work Operational

OneUSG Connect – KABA Time Clocks Operational

OneUSG Connect – HPLAY Operational

OneUSG Connect - HPRE Operational

OneUSG Connect- Careers Applicant Access Operational

PeachNet Cloud Services Operational

PeachNet Virtual Data Center Operational

PeachNet Cloud Backup Operational

PeachNet Network Operational

Abraham Baldwin Agricultural College Operational

Albany State University Operational

Apogee Operational

Atlanta Metropolitan State College Operational

Augusta University Operational

Clayton State University Operational

College of Coastal Georgia Operational

Columbus State University Operational

Dalton State College Operational

East Georgia State College Operational

Fort Valley State University Operational

Georgia Archives Operational

Georgia College & State University Operational

Georgia Department of Audits Operational

Georgia Department of Transportation Operational

Georgia Gwinnett College Operational

Georgia Highlands College Operational

Georgia Institute of Technology Operational

Georgia Law Reapportionment Office Operational

Georgia Public Library Service Operational

Georgia Southern University Operational

Georgia Southwestern State University Operational

Georgia State University Operational

Georgia Student Finance Commission Operational

Gordon State College Operational

Kennesaw State University Operational

Middle Georgia State University Operational

Savannah State University Operational

South Georgia State College Operational

University of Georgia Operational

University of North Georgia Operational

University of West Georgia Operational

ITS Data Center (DB300) Operational

UGA Data Center (Boyd) Operational

USO Athens Office Operational

USO Atlanta Office Operational

USO Shared Services Center Operational

Valdosta State University Operational

ServiceNow Operational

USG Identity Proxy Operational

USG Status Page Operational

USG Technology Store Operational

USO Cybersecurity Alerts Operational

Web Services (www.usg.edu) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Peachnet Maintenance Router Upgrade - Valdosta State University (VAL) & (SGAVAL) May 17, 23:00 - May 18, 07:00 EDT

Network Support Services (NSS) and Communications Consulting Group (CCG) will be replacing the router at Valdosta State University to allow for increased capacity. Valdosta State University (VAL) and South Georgia State College - Valdosta campus (SGAVAL) will experience an outage during this maintenance. This maintenance will occur Tuesday, May 17, 2022, at 11:00 p.m. until Wednesday, May 18, 2022, at 7:00 a.m.

Services affected:

- Valdosta State University
- South Georgia State College - Valdosta Campus
Posted on May 12, 13:59 EDT

Banner Managed Services Production Downtime - Upgrade Installations May 19, 17:30 - May 20, 07:00 EDT

Information Technology Services (ITS) will be installing upgrades in Banner Production environments starting on Thursday, May 19, 2022 at 5:30 p.m. until Friday, May 20, 2022 at 7:00 a.m.

Banner Managed Services databases will be unavailable during this time.

The following institutions will impacted during this scheduled maintenance window:

- Abraham Baldwin Agricultural College
- Albany State University (begins at 7:00 p.m.)
- Atlanta Metropolitan State College
- Clayton State University
- College of Coastal Georgia
- Columbus State University
- Dalton State College
- East Georgia State College
- Fort Valley State University (begins at 8:00 p.m.)
- Georgia College and State University
- Georgia Gwinnett College
- Georgia Southern University
- Georgia Southwestern State University
- Gordon State College
- Middle Georgia State University (begins at 7:00 p.m.)
- Savannah State University
- South Georgia State College
- University of West Georgia (begins at 10:00 p.m.)
- Valdosta State University
Posted on May 13, 16:38 EDT

Banner Managed Services and Degree Works Managed Services Production Downtime - Oracle Maintenance May 20, 22:00 - May 21, 07:00 EDT

Banner Managed Services (production) environments and Degree Works Managed Services (production) environments will be unavailable during the maintenance window scheduled for Friday, May 20, 2022 beginning at 10:00 p.m. until Saturday, May 21, 2022 at 7:00 a.m.

The following applications will not be available during this scheduled maintenance window:

Banner Managed Services:

- Abraham Baldwin Agricultural College
- Albany State University
- Atlanta Metropolitan State College
- Clayton State University
- College of Coastal Georgia
- Columbus State University
- Dalton State College
- East Georgia State College
- Fort Valley State University
- Georgia College and State University
- Georgia Gwinnett College
- Georgia Southern University
- Georgia Southwestern State University
- Gordon State College
- Middle Georgia State University
- Savannah State University
Posted on May 3, 14:45 EDT

Past Incidents

May 16, 2022

No incidents reported today.

May 15, 2022

No incidents reported.

May 14, 2022

INGRESS Scheduled Maintenance: Service Affecting

Completed - The scheduled maintenance has been completed.
May 14, 11:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 21:01 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance for the INGRESS environment on Friday, May 13, 2022, from 9:00 p.m. until Saturday, May 14, 2022 11:00 a.m.

During this time, all users will be unable to access INGRESS.
May 11, 16:37 EDT

OneUSG Connect Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 14, 07:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:15 EDT

Scheduled - OneUSG Connect will be unavailable for scheduled maintenance from Friday, May 13, 2022 at 11:15 p.m. until Saturday, May 14, 2022 at 7:00 a.m. During this time, OneUSG Connect and OneUSG Connect - Careers will not be available. KABA Time Clocks may appear offline, but are still collecting punches. OneUSG Connect - Benefits will be available for use.

Note that W-2s and pay statements will be unavailable for viewing and printing during this time, so please plan accordingly.

We recommend that users take extra steps to remove cookies from previous browser sessions in order to log into the application successfully after the maintenance has been completed.

Here is how to accomplish this in the most commonly used browsers:

https://usg.service-now.com/usgsp?id=kb_article_view&sysparm_article=USGKB0012410
May 12, 11:16 EDT

GeorgiaBEST Managed Services - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 14, 07:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 17:30 EDT

Scheduled - Banner Managed Services (production) environments will be unavailable during the maintenance window scheduled for Friday, May 13, 2022 beginning at 5:30 p.m. until Saturday, May 14, 2022 at 7:00 a.m.

The following applications will not be available during this scheduled maintenance window:

Banner Managed Services:

- Abraham Baldwin Agricultural College
- Albany State University
- Atlanta Metropolitan State College
- Clayton State University
- College of Coastal Georgia
- Columbus State University
- Dalton State College
- East Georgia State College
- Fort Valley State University
- Georgia College and State University
- Georgia Gwinnett College
- Georgia Southern University
- Georgia Southwestern State University
- Gordon State College
- Middle Georgia State University
- Savannah State University
- South Georgia State College
- University of West Georgia
- Valdosta State University
May 12, 18:05 EDT

May 13, 2022

GeorgiaBEST Managed Services Issue Reported - Georgia Southern University

Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of GeorgiaBEST Managed Services at Georgia Southern University. The system should continue operating normally.

In the event that you experience any further issues with GeorgiaBEST Managed Services, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 13, 16:36 EDT

Monitoring - Information Technology Services (ITS) has restored functionality of GeorgiaBEST Managed Services at Georgia Southern University. We will continue to monitor this system for stability.

If you are still experiencing connectivity issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 10, 21:09 EDT

Peachnet Maintenance Router Upgrade - Albany State University West

Completed - The scheduled maintenance has been completed.
May 13, 07:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 23:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
May 2, 10:48 EDT

Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be replacing routers at Albany State University - West Campus (DAR), Albany State University - West Campus Residence Hall (RDAR), Augusta University - Albany (GHSUALB), and University of Georgia Pharmacy - Albany (UGAALB). These sites will experience an outage during this maintenance. This maintenance will occur Thursday, May 12, 2022, at 11:00 p.m. until Friday, May 13, 2022, at 7:00 a.m.

Services affected:

- Albany State University - West Campus
- Albany State University - West Campus Residence Hall
- Augusta University - Albany
- University of Georgia Pharmacy - Albany
May 12, 23:00 EDT

May 12, 2022

Systems Support Services Scheduled Maintenance - Windows Operating System (OS) Patching

Completed - The scheduled maintenance has been completed.
May 12, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 23:00 EDT

Scheduled - Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, May 11, 2022 from 11:00 p.m. to Thursday, May 12, 2022 at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence - Authentication
- EBOR - PPV
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services - Axiom, and BDM
- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- TeamMate Audit Management Legacy Archive System
- USO Active Directory
- USG Foundation Accounting Service
- VPN
May 10, 09:26 EDT

May 11, 2022

OneUSG Connect Unscheduled Maintenance - HPRE

Completed - The scheduled maintenance has been completed.
May 11, 17:00 EDT

Update - OneUSG Connect HPRE (non-production) environment downtime has been extended until Wednesday, May 11, 2022 at 5:00 p.m.
May 10, 16:35 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 12:05 EDT

Scheduled - The OneUSG Connect HPRE (non-production) environment is unavailable for unscheduled maintenance today, May 9, 2022 until Wednesday, May 11, 2022 at 7:00 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact OneUSG Connect Support at oneusgsupport@usg.edu.
May 9, 12:04 EDT

GeorgiaVIEW - Dalton State University Single Sign-On Issues

Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed that Dalton State College has resolved the issue with Single Sign-On (SSO).
In the event that you experience any issues with accessing GeorgiaVIEW D2L, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 11, 16:45 EDT

Monitoring - Dalton State College has resolved an issue with Single Sign-On (SSO). Affected users may have experienced problems with accessing GeorgiaVIEW. We will continue to monitor this system for stability. If you are still experiencing issues with access to GeorgiaVIEW, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
May 11, 09:02 EDT

Investigating - Information Technology Services (ITS) is currently investigating reports of an issue with Single Sign-On (SSO) at Dalton State University. Affected users may be experiencing problems with accessing Brightspace. Additional information will be posted here when the issues are confirmed.
May 10, 17:04 EDT

Scheduled PeachNet Virtual Data Center Maintenance

Completed - The scheduled maintenance has been completed.
May 11, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 08:00 EDT

Scheduled - PeachNet Virtual Data Center (VDC) is scheduling a maintenance window on Wednesday, May 11, 2022 from 8:00 a.m. until 12:00 p.m. (ET). During this time, administrators will not be able to access the interface for managing their VDC environments.

Virtual machines (VMs) and VM guests will not be affected and they will continue to run as normal during this maintenance period.
May 9, 09:38 EDT

Peachnet Maintenance Router Upgrade - Albany State University East

Completed - The scheduled maintenance has been completed.
May 11, 07:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:00 EDT

Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be replacing routers at Albany State University - East Campus; Albany State University will experience an outage during this maintenance. This maintenance will occur Tuesday, May 10, 2022, at 11:00 p.m. until Wednesday, May 11, 2022, at 7:00 a.m.

Services affected:

- Albany State University - East Campus
- Albany State University - East Campus Residence Hall
May 2, 10:16 EDT

May 10, 2022

PeachNet Scheduled Firewall Maintenance - University of Georgia Data Center

Completed - The scheduled maintenance has been completed.
May 10, 02:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 23:00 EDT

Scheduled - Network Support Service (NSS) will be upgrading the operating system on the BOR ITS firewalls at the University Of Georgia Data Center (UPA/UPB). These firewalls are configured as a high availability pair so we do not expect this to be service affecting. This maintenance will occur on Monday, May 9, 2022, at 11:00 p.m. until Tuesday, May 10. 2022 at 2:00 a.m.

No service downtime or outages are planned or expected.
May 4, 16:49 EDT

May 9, 2022

GeorgiaVIEW - College of Coastal Georgia - Cyber Attack

Resolved - Information Technology Services (ITS) has confirmed that GeorgiaVIEW at the College of Coastal Georgia is functioning normally at this time.

In the event that you experience any further issues with GeorgiaVIEW, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 9, 11:50 EDT

Monitoring - Access to D2L and email has been restored. College of Coastal Georgia has posted additional information on their website: https://ccga.redesign.finalsite.com/about/technology-issues
May 6, 16:28 EDT

Investigating - Information Technology Services (ITS) is currently investigating reports of a cyber attack at the College of Coastal Georgia that is affecting access to email and their portal. Affected users are unable to access GeorgiaVIEW and email. Additional information will be posted here when the issues are confirmed.

GeorgiaVIEW Online Learning - College of Coastal Georgia (XPROD)
May 5, 09:10 EDT

GeorgiaBEST - College of Coastal Georgia - Cyber Attack

Resolved - Information Technology Services (ITS) has confirmed functionality of GeorgiaBEST Banner Managed Services at College of Coastal Georgia. The system should continue operating normally.

In the event that you experience any further access issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 9, 11:44 EDT

Investigating - Information Technology Services (ITS) is currently investigating reports of a cyber attack at the College of Coastal Georgia that is affecting access to the student information system and degree audit system. Affected users are unable to access Banner and Degree Works. Additional information will be posted here when the issues are confirmed.
May 5, 11:11 EDT

May 8, 2022

No incidents reported.

May 7, 2022

GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING

Completed - The scheduled maintenance has been completed.
May 7, 09:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 21:00 EDT

Scheduled - D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Friday, May 6, 2022, at 9:00 p.m. until Saturday, May 7, 2022 at 9:00 a.m.

Hotfix addresses the below issues:

- Quizzes - HTML written response quiz question does not save when Enforced Time Limit Quiz time expires
- HTML editor > 20.22.4 > Equations no longer showing up as designed -ignoring linebreaks
- Locker > 20.22.4.36669 > Uploading files to Locker throws Internal error

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 6, 08:20 EDT

Data Warehouse and Business Intelligence Maintenance - Production Database Downtime

Completed - The scheduled maintenance has been completed.
May 7, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:01 EDT

Scheduled - The Data Warehouse (production) will be offline for maintenance during the window scheduled for Friday, May 6, 2022 beginning at 11:00 p.m. and may remain unavailable until Saturday, May 7, 2022 at 7:00 a.m.

The following applications will not be available during this scheduled maintenance window:

- Cognos Business Intelligence & Reporting Application
- APEX Data Collection Application
- Degrees & Majors Authorized
- HS/FICE Translation
- External Site Codes
- Oracle Database
May 5, 14:46 EDT

INGRESS Scheduled Maintenance: Service Affecting

Completed - The scheduled maintenance has been completed.
May 7, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:01 EDT

Scheduled - Information Technology Services (ITS) will perform Oracle patching for the INGRESS environment on Friday, May 6, 2022, from 11:00 p.m. until Saturday, May 7, 2022, 7:00 a.m.

During this time, all users will be unable to access INGRESS.
May 4, 23:00 EDT

GeorgiaBEST Managed Services Scheduled Maintenance - TouchNet Banner Connect and Self-Service Banner 8.x

Completed - The scheduled maintenance has been completed.
May 7, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 22:00 EDT

Scheduled - Information Technology Services (ITS) will be installing Banner Connect upgrades in Production environments. This maintenance will occur on Friday, May 6, 2022 from 10:00 p.m. until Saturday, May 7, 2022 at 7:00 a.m.

The following applications may not be available during this maintenance window:

- Banner 8 Self-Service Banner
- Banner Connect

The following institutions are impacted:

- Abraham Baldwin Agricultural College
- Albany State University
- Atlanta Metropolitan State College
- Clayton State University
- College of Coastal Georgia
- Columbus State University
- East Georgia State College
- Fort Valley State University
- Georgia College and State University
- Georgia Gwinnett College
- Georgia Southern University
- Georgia Southwestern State University
- Gordon State College
- Savannah State University
- South Georgia State College
- University of West Georgia
- Valdosta State University
Apr 20, 08:57 EDT

May 6, 2022

GeorgiaVIEW - Columbus State University Single Sign-On Issues

Resolved - Between 3:15 p.m. and 4:00 p.m. on May 5, 2022 users may have experienced issues accessing Brightspace through the Columbus State University Single Sign On (SSO) portal due to emergency maintenance on the portal. Access has now been restored. If you are still experiencing issues with accessing Brightspace by D2L, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 6, 08:33 EDT

Monitoring - Columbus State University has completed emergency maintenance on their Single Sign-On (SSO) portal, and it is now available. Affected users may have experienced problems with accessing GeorgiaVIEW. We will continue to monitor. If you are still experiencing issues with access to GeorgiaVIEW, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
May 5, 16:39 EDT

Investigating - Information Technology Services (ITS) is currently investigating reports of an issue with Single Sign-On (SSO) at Columbus State University. Affected users may be experiencing problems with accessing GeorgiaVIEW. Additional information will be posted here when the issues are confirmed.
May 5, 15:39 EDT

OneUSG Connect Test Environment HPLAY - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 6, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 19:01 EDT

Scheduled - The OneUSG Connect HPLAY (non-production) environment will be unavailable for scheduled maintenance starting at 7:00 p.m., Thursday, May 5 2022, until Friday, May 6, 2022 at 7:00 a.m. HPLAY will be refreshed this coming weekend, May 7, 2022 but will not be refreshed the weekend of May 14, 2022. We apologize for the inconvenience.

If you have questions or concerns, please contact OneUSG Connect Support at oneusgsupport@usg.edu.
May 5, 17:05 EDT

PeachNet Scheduled Maintenance - Router Upgrade at Shared Services Center (SSC)

Completed - The scheduled maintenance has been completed.
May 6, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:01 EDT

Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be replacing the router at the Shared Services Center in Sandersville. This maintenance will occur Thursday, May 5, 2022 from 11:00 p.m. until Friday, May 6, 2022 at 7:00 a.m. SSC will experience an outage during this maintenance.

Services affected: Shared Services Center
Apr 28, 09:30 EDT

PeachNet Emergency Maintenance - F5 Patching

Completed - The scheduled maintenance has been completed.
May 6, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:03 EDT

Scheduled - Network Support Services (NSS) will be applying security patches to F5 devices. This maintenance should not be service-affecting. This maintenance will occur on Thursday, May 05, 2022 from 11:00 p.m. until Friday, May 06, 2022 at 3:00 a.m.

Services affected: None
May 5, 09:05 EDT

May 5, 2022

GeorgiaBEST Nelnet Issues Reported - Albany State University

Resolved - Albany State University Nelnet Payment Plan issues have been resolved.

If the institution is still experiencing issues with Nelnet Payment Plans, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 5, 17:40 EDT

Monitoring - Information Technology Services (ITS) is currently monitoring student access at Albany State University for Nelnet Payment Plans via Banner Self-Service. Additional information will be posted here when the issues are resolved.
May 5, 17:10 EDT

GeorgiaVIEW - Gordon State College Single Sign-On Issues

Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of access to GeorgiaVIEW at Gordon State College. The system should continue operating normally.

In the event that you experience any further issues with access to GeorgiaVIEW, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
May 5, 16:56 EDT

Monitoring - Gordon State College has resolved an issue with Single Sign-On (SSO). Affected users may have experienced problems with accessing GeorgiaVIEW. We will continue to monitor this system for stability. If you are still experiencing issues with access to GeorgiaVIEW, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
May 5, 12:32 EDT

INGRESS Scheduled Maintenance: Service Affecting

Completed - The scheduled maintenance has been completed.
May 5, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 23:01 EDT

Scheduled - Information Technology Services (ITS) will perform maintenance for the INGRESS environment on Wednesday, May 4, 2022, from 11:00 p.m. until Thursday, May 5, 2022, 12:00 a.m.

During this time, all users will be unable to access INGRESS.
May 4, 14:04 EDT

May 4, 2022

May 3, 2022

No incidents reported.

May 2, 2022

No incidents reported.