Update - Information Technology Services (ITS) has postponed this maintenance until a future date and time. We will update this posting when the maintenance has been been rescheduled.
Jun 02, 2023 - 11:50 EDT
Jun 02, 2023 - 11:50 EDT
Update -
Starting from Friday, June 9, 2023, at 9:00 p.m. until Saturday, June 10, 2023, at 6:00 a.m., the MoveIT Managed File Transfer platform (files.usg.edu) will implement additional security measures, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA). This change applies to all USG users, who will experience the same SSO process as they do today with OneUSG Connect.
To enhance security, connecting to the web interface of files.usg.edu will automatically redirect users to the familiar Single Sign-On picker page used in OneUSG Connect. This ensures a consistent and secure login experience. For users wishing to connect to files.usg.edu through SFTP, a combination of Username, Password, and SSH key will be required. Prior approval is necessary to utilize SFTP connections, so please contact ITS Customer Services team at helpdesk@usg.edu, if you intend to utilize this method.
Please note that this change will not impact existing service accounts utilized for automation purposes. Service accounts connecting via SFTP using an SSH key will remain unaffected, and no modifications are expected for these pre-configured service accounts. Should you encounter any issues with automation-related accounts, please contact the ITS Customer Services team for assistance. For after hours support please visit this link for more details. https://www.usg.edu/customer_services/after_hours_support
In conjunction with this enhancement, the IP address of files.usg.edu will be changed. If you have made any configurations or network exceptions specific to the current IP address (168.25.59.30) of files.usg.edu, it will be necessary to update them to the new IP address of the service: 168.25.12.123. After the change connecting to 168.25.12.123 will connect to files.usg.edu.
If you have any questions or concerns regarding the upcoming changes related to SSO or MFA, please feel free to reach out to the ITS Customer Services team at helpdesk@usg.edu. They will be happy to assist you.
Jun 01, 2023 - 11:01 EDT
This is a Reminder!
Starting from Friday, June 9, 2023, at 9:00 p.m. until Saturday, June 10, 2023, at 6:00 a.m., the MoveIT Managed File Transfer platform (files.usg.edu) will implement additional security measures, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA). This change applies to all USG users, who will experience the same SSO process as they do today with OneUSG Connect.
To enhance security, connecting to the web interface of files.usg.edu will automatically redirect users to the familiar Single Sign-On picker page used in OneUSG Connect. This ensures a consistent and secure login experience. For users wishing to connect to files.usg.edu through SFTP, a combination of Username, Password, and SSH key will be required. Prior approval is necessary to utilize SFTP connections, so please contact ITS Customer Services team at helpdesk@usg.edu, if you intend to utilize this method.
Please note that this change will not impact existing service accounts utilized for automation purposes. Service accounts connecting via SFTP using an SSH key will remain unaffected, and no modifications are expected for these pre-configured service accounts. Should you encounter any issues with automation-related accounts, please contact the ITS Customer Services team for assistance. For after hours support please visit this link for more details. https://www.usg.edu/customer_services/after_hours_support
In conjunction with this enhancement, the IP address of files.usg.edu will be changed. If you have made any configurations or network exceptions specific to the current IP address (168.25.59.30) of files.usg.edu, it will be necessary to update them to the new IP address of the service: 168.25.12.123. After the change connecting to 168.25.12.123 will connect to files.usg.edu.
If you have any questions or concerns regarding the upcoming changes related to SSO or MFA, please feel free to reach out to the ITS Customer Services team at helpdesk@usg.edu. They will be happy to assist you.
Jun 01, 2023 - 11:01 EDT
Identified - Starting from Friday, June 9, 2023, at 9:00 p.m. until Saturday, June 10, 2023, at 6:00 a.m., the MoveIT Managed File Transfer platform (files.usg.edu) will implement additional security measures, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA). This change applies to all USG users, who will experience the same SSO process as they do today with OneUSG Connect.
To enhance security, connecting to the web interface of files.usg.edu will automatically redirect users to the familiar Single Sign-On picker page used in OneUSG Connect. This ensures a consistent and secure login experience. For users wishing to connect to files.usg.edu through SFTP, a combination of Username, Password, and SSH key will be required. Prior approval is necessary to utilize SFTP connections, so please contact ITS Customer Services team at helpdesk@usg.edu, if you intend to utilize this method.
Please note that this change will not impact existing service accounts utilized for automation purposes. Service accounts connecting via SFTP using an SSH key will remain unaffected, and no modifications are expected for these pre-configured service accounts. Should you encounter any issues with automation-related accounts, please contact the ITS Customer Services team for assistance. For after hours support please visit this link for more details. https://www.usg.edu/customer_services/after_hours_support
In conjunction with this enhancement, the IP address of files.usg.edu will be changed. If you have made any configurations or network exceptions specific to the current IP address (168.25.59.30) of files.usg.edu, it will be necessary to update them to the new IP address of the service: 168.25.12.123. After the change connecting to 168.25.12.123 will connect to files.usg.edu.
If you have any questions or concerns regarding the upcoming changes related to SSO or MFA, please feel free to reach out to the ITS Customer Services team at helpdesk@usg.edu. They will be happy to assist you.
May 25, 2023 - 11:59 EDT
To enhance security, connecting to the web interface of files.usg.edu will automatically redirect users to the familiar Single Sign-On picker page used in OneUSG Connect. This ensures a consistent and secure login experience. For users wishing to connect to files.usg.edu through SFTP, a combination of Username, Password, and SSH key will be required. Prior approval is necessary to utilize SFTP connections, so please contact ITS Customer Services team at helpdesk@usg.edu, if you intend to utilize this method.
Please note that this change will not impact existing service accounts utilized for automation purposes. Service accounts connecting via SFTP using an SSH key will remain unaffected, and no modifications are expected for these pre-configured service accounts. Should you encounter any issues with automation-related accounts, please contact the ITS Customer Services team for assistance. For after hours support please visit this link for more details. https://www.usg.edu/customer_services/after_hours_support
In conjunction with this enhancement, the IP address of files.usg.edu will be changed. If you have made any configurations or network exceptions specific to the current IP address (168.25.59.30) of files.usg.edu, it will be necessary to update them to the new IP address of the service: 168.25.12.123. After the change connecting to 168.25.12.123 will connect to files.usg.edu.
If you have any questions or concerns regarding the upcoming changes related to SSO or MFA, please feel free to reach out to the ITS Customer Services team at helpdesk@usg.edu. They will be happy to assist you.
May 25, 2023 - 11:59 EDT
MOVEit is currently experiencing an outage that impacts all MOVEit users using HTTP and HTTPS
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Update - We anticipate that the MOVEit software will be restored and back in service by 8:00 AM on Monday, June 5th. We sincerely apologize for any disruptions this incident may have caused your business operations. Rest assured that we are making every effort to expedite the resolution process.
Jun 01, 2023 - 16:21 EDT
Jun 01, 2023 - 16:21 EDT
Investigating - MOVEit (files.usg.edu, files.gosa.ga.gov and ftp.ssc.usg.edu) is currently experiencing an outage, and it appears MOVEit customers nationwide are experiencing similar issues. This issue is affecting all file transfers over HTTP and HTTPS. Our Information Technology Services (ITS) team is working with the vendor to resolve the problem quickly. All necessary resources have been allocated to expedite the resolution process.
It is important to note that the following services will be unavailable until HTTP and HTTPS traffic has been enabled again:
- MOVEit Transfer web user interface
- MOVEit Automation tasks that use the native MOVEit Transfer host
- REST, Java and .NET Application programming interfaces
- MOVEit Transfer add-in for Outlook
SFTP and FTP/s protocols will continue to work as normal.
Additional information will be posted here when it becomes available.
May 31, 2023 - 15:24 EDT
It is important to note that the following services will be unavailable until HTTP and HTTPS traffic has been enabled again:
- MOVEit Transfer web user interface
- MOVEit Automation tasks that use the native MOVEit Transfer host
- REST, Java and .NET Application programming interfaces
- MOVEit Transfer add-in for Outlook
SFTP and FTP/s protocols will continue to work as normal.
Additional information will be posted here when it becomes available.
May 31, 2023 - 15:24 EDT
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MOVEit Managed File Transfer System (MFT) Maintenance
Jun 3, 2023 23:00 - Jun 4, 2023 07:00 EDT
MOVEit (files.usg.edu, ftp.ssc.usg.edu) will be undergoing maintenance beginning on Saturday, June 3, 2023, from 11:00 p.m. until Sunday, June 4, 2023, at 7:00 a.m.
During this time, MOVEit Managed File Transfer System (files.usg.edu, ftp.ssc.usg.edu) will be unavailable. All functionality for the application will be down for an extended period, including SFTP connections. When the service returns we expect to have full functionality, including HTTP and HTTPS, available.
MOVEit files.gosa.ga.gov will not be included in this downtime, and will remain at the same level of functionality until further notice.
Posted on Jun 02, 2023 - 16:56 EDT
During this time, MOVEit Managed File Transfer System (files.usg.edu, ftp.ssc.usg.edu) will be unavailable. All functionality for the application will be down for an extended period, including SFTP connections. When the service returns we expect to have full functionality, including HTTP and HTTPS, available.
MOVEit files.gosa.ga.gov will not be included in this downtime, and will remain at the same level of functionality until further notice.
Posted on Jun 02, 2023 - 16:56 EDT
PeachNet Scheduled Firewall Maintenance - UGA Data Center (Boyd)
Jun 5, 2023 23:00 - Jun 6, 2023 07:00 EDT
Network Support Services (NSS) will be failing over to the backup UGA firewall (UPB) and rebooting the primary firewall (UPA) to attempt to resolve spurious monitoring errors. This maintenance will occur on Monday, June 5, 2023, from 11:00 p.m. until Tuesday, June 6, 2023, at 7:00 a.m.
This maintenance is not expected to be service affecting. UGA Data Center will be operating on the backup firewall for the duration of the failover and reboot process, which should take 30-60 minutes.
Posted on May 31, 2023 - 15:33 EDT
This maintenance is not expected to be service affecting. UGA Data Center will be operating on the backup firewall for the duration of the failover and reboot process, which should take 30-60 minutes.
Posted on May 31, 2023 - 15:33 EDT
Fort Valley State University - University Wide Network Outage
Jun 8, 2023 19:00 - Jun 9, 2023 00:00 EDT
The university's IT Department will be performing network infrastructure upgrades on Thursday, June 8, 2023, from 7:00 p.m. until Friday, June 9, 2023, at 12:00 a.m. During this time, all network services, including, but not limited to, internet access of any kind, D2L, Peoplesoft, Dynamic Forms, Banner, IP Phones, Myapps, SSO, etc. will be offline.
If you have any questions, please contact the office of Information Technology at 478-825-6228.
Posted on Jun 02, 2023 - 13:10 EDT
If you have any questions, please contact the office of Information Technology at 478-825-6228.
Posted on Jun 02, 2023 - 13:10 EDT
PeachNet Scheduled Maintenance - AGA Fiber Maintenance in Tallahassee
Jun 12, 2023 23:00 - Jun 13, 2023 07:00 EDT
An AGA Vendor will be relocating fiber along the Capps - Tallahassee span for a Florida DOT project. This maintenance will occur on Monday, June 12, 2023, at 11:00 p.m. until Tuesday, June 13, 2023, at approximately 7:00 a.m.
No outages are expected, services will run in protect.
Posted on May 26, 2023 - 13:20 EDT
No outages are expected, services will run in protect.
Posted on May 26, 2023 - 13:20 EDT
PeachNet Scheduled Maintenance - AGA Fiber Maintenance in Tallahassee
Jun 13, 2023 23:00 - Jun 14, 2023 07:00 EDT
An AGA Vendor will be relocating fiber along the Capps - Tallahassee span for a Florida DOT project. This maintenance will occur on Tuesday, June 13, 2023, at 11:00 p.m. until Wednesday, June 14, 2023, at approximately 7:00 a.m.
No outages are expected, services will run in protect.
Posted on May 26, 2023 - 13:25 EDT
No outages are expected, services will run in protect.
Posted on May 26, 2023 - 13:25 EDT
PeachNet Scheduled Maintenance - AGA Fiber Maintenance - Both Sides of GTREP
Jun 14, 2023 23:00 - Jun 15, 2023 07:00 EDT
An AGA vendor will implement permanent repairs on fiber on both sides of Georgia Tech - Savannah (GTREP). This includes Augusta University - Savannah (GHSUSAV) and Skidaway Institute of Oceanography (SKI). This maintenance will occur on Wednesday, June 14, 2023, from 11:00 p.m. until Thursday, June 15, 2023, at approximately 7:00 a.m.
This will be service affecting.
Sites affected:
- Georgia Tech - Savannah (GTREP)
- Augusta University - Savannah (GHSUSAV)
- Skidaway Institute of Oceanography (SKI)
Posted on May 30, 2023 - 14:47 EDT
This will be service affecting.
Sites affected:
- Georgia Tech - Savannah (GTREP)
- Augusta University - Savannah (GHSUSAV)
- Skidaway Institute of Oceanography (SKI)
Posted on May 30, 2023 - 14:47 EDT
OneUSG Connect Scheduled Maintenance - Release 6.42
Jul 14, 2023 23:15 - Jul 15, 2023 12:00 EDT
OneUSG Connect Release 6.42 is currently scheduled for Friday, July 14, 2023, from 11:15 p.m. until Saturday, July 15, 2023, at 12:00 p.m. During this time, OneUSG Connect and OneUSG Connect - Careers will not be available. KABA Time Clocks and OneUSG Connect - Benefits will be available for use. Please note that W-2's will not be available for viewing or printing.
If you have questions or concerns, please contact oneusgsupport@usg.edu
Posted on May 26, 2023 - 15:32 EDT
If you have questions or concerns, please contact oneusgsupport@usg.edu
Posted on May 26, 2023 - 15:32 EDT