SYSTEMS STATUS

GeorgiaFIRST Marketplace UIT Downtime
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 2025 - 08:00 EST
Scheduled - The GeorgiaFIRST Marketplace UIT environment will be unavailable on Friday, February 14, 2025, from 8:00 a.m. until Sunday, February 16, 2025, at 12:00 p.m. The UIT environment is the test GeorgiaFIRST Marketplace environment used by institutions in FPLAY for training and testing.

If institutional training or testing is scheduled during this time, please adjust your schedule as needed.
Feb 14, 2025 08:00 - Feb 16, 2025 12:00 EST

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials ? Operational
Augusta Health eShop ? Operational
AUFPLAY Operational
Data Warehouse and Business Intelligence ? Operational
GA DOE K-12 Network ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Content Manager ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Under Maintenance
GeorgiaFIRST PeopleSoft Financials ? Operational
GeorgiaFIRST Marketplace ? Under Maintenance
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
East Georgia State College (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System ? Operational
Internal USO Services ? Operational
FS1 File Sharing Service Operational
USO BoardEffect ? Operational
USO Email and Calendar ? Operational
USO SharePoint / OneDrive ? Operational
USO SSO ? Operational
USO Teams ? Operational
USO Telephone System ? Operational
USO VPN ? Operational
USO Corporate Applications ? Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Operational
OneUSG Connect – Database ? Operational
OneUSG Connect – Core Practitioner ? Operational
OneUSG Connect – Employee and Manager Self-Service ? Operational
OneUSG Connect – Benefits: Alight ? Operational
OneUSG Connect – Benefits: Retirement @ Work ? Operational
OneUSG Connect – HPLAY ? Operational
OneUSG Connect- Careers Applicant Access ? Operational
OneUSG Connect – HTRN ? Operational
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) ? Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Georgia Film Academy Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow ? Operational
USG Identity Proxy ? Operational
USG Status Page ? Operational
USG Technology Store ? Operational
USO Cybersecurity Alerts ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PeachNet Scheduled Maintenance - North Ring Feb 17, 2025 22:00 - Feb 18, 2025 10:00 EST
Zayo is performing routine fiber splice maintenance on the North Ring. This maintenance will occur on Monday, February 17, 2025, at 10:00 p.m. and last until Tuesday, February 18 at 10:00 a.m.

Zayo: TTN-0008368787

Circuits: FBDK/1390043/001//ZFS

Service: No outages are expected, but services will run in protect.
Posted on Feb 04, 2025 - 15:17 EST
ServiceNow Scheduled Maintenance Feb 20, 2025 22:00-23:00 EST
Enterprise Service Management will be implementing Minor Enhancements in the ServiceNow Production environment on Thursday, February 20, 2025, from 10:00 p.m. until 11:00 p.m.

This work is not expected to affect ServiceNow access or service.
Posted on Feb 14, 2025 - 16:24 EST
PeachNet Scheduled Fiber Maintenance on North Ring Feb 24, 2025 23:00 - Feb 25, 2025 07:00 EST
Zayo is performing maintenance and will be repairing the fiber. This maintenance will occur on Monday, February 24, 2025, from 11:00 p.m. until Tuesday, February 25, 2025, at 7:00 a.m.

ZAYO: TTN-0008380950
Circuit: FBDK/1417814/002/ZFS
Circuit: FBDK/1417814/002/ZFS & FBDK/444734/003/ZFS

No outages are expected, but services will run in protect.
Posted on Feb 11, 2025 - 13:50 EST
PeachNet Scheduled Fiber Maintenance on North Ring Feb 25, 2025 23:00 - Feb 26, 2025 07:00 EST
Zayo is performing maintenance and will be repairing the fiber. This maintenance will occur on Tuesday, February 25, 2025, from 11:00 p.m. until Wednesday, February 26, 2025, at 7:00 a.m.

ZAYO: TTN-0008380950
Circuit: FBDK/1417814/002/ZFS
Circuit: FBDK/1417814/002/ZFS & FBDK/444734/003/ZFS

No outages are expected, but services will run in protect.
Posted on Feb 11, 2025 - 13:50 EST
PeachNet Scheduled Fiber Maintenance on North Ring Feb 26, 2025 23:00 - Feb 27, 2025 07:00 EST
Zayo is performing maintenance and will be repairing the fiber. This maintenance will occur on Wednesday, February 26, 2025, from 11:00 p.m. until Thursday, February 27, 2025, at 7:00 a.m.

ZAYO: TTN-0008380950
Circuit: FBDK/1417814/002/ZFS
Circuit: FBDK/1417814/002/ZFS & FBDK/444734/003/ZFS

No outages are expected, but services will run in protect.
Posted on Feb 11, 2025 - 13:51 EST
OneUSG Connect Scheduled Maintenance Mar 7, 2025 23:15 - Mar 9, 2025 07:30 EDT
OneUSG Connect is scheduled for maintenance starting on Friday, March 7, 2025, at 11:15 p.m. and lasting until Sunday, March 9, 2025, at 7:00 a.m. During this time, OneUSG Connect, OneUSG Connect - Benefits and OneUSG Connect - Careers may not be available.
Posted on Jan 27, 2025 - 10:54 EST
Past Incidents
Feb 15, 2025
GeorgiaBEST Banner Managed Services Maintenance
Completed - The scheduled maintenance has been completed.
Feb 15, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 23:00 EST
Scheduled - Information Technology Services (ITS) will be completing maintenance for all Banner Managed Services databases on Friday, February 14, 2025, at 11:00 p.m. until Saturday, February 15, 2025, at 7:00 a.m. Services may remain unavailable during this time.

The following services are impacted:

* Banner
* Ellucian Ethos Identity (EEID)
Feb 12, 10:18 EST
INGRESS Scheduled Maintenance: Service Affecting
Completed - The scheduled maintenance has been completed.
Feb 15, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 23:01 EST
Scheduled - Information Technology Services (ITS) will be completing scheduled maintenance for the INGRESS Registration Sharing service on Friday, February 14, 2025, from 11:00 p.m. until Saturday, February 15, 2025, at 7:00 a.m.

During this time, all users will be unable to access INGRESS.
Feb 12, 17:04 EST
Data Warehouse and Business Intelligence Maintenance - PROD Downtime
Completed - The scheduled maintenance has been completed.
Feb 15, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 23:01 EST
Scheduled - The Data Warehouse (production) will be offline for maintenance during the window scheduled for Friday, February 14, 2025, at 11:00 PM and may remain unavailable until Saturday, February 15, 2025, at 7:00 AM.

During this time, services will be unavailable.

The following applications will not be available during this scheduled maintenance window:

- Cognos Business Intelligence & Reporting Application
- APEX Data Collection Application
- Catalog of Authorized Academic Programs
- HS/FICE Translation
- External Site Codes
- Oracle Database
Feb 4, 14:02 EST
Feb 14, 2025

Unresolved incident: GeorgiaFIRST Marketplace UIT Downtime.

Feb 13, 2025
Network Outage - Columbus State University
Resolved - After monitoring the situation, Communications Consulting Group (CCG) has confirmed that the vendor has cleared the site. The system should continue operating normally.

In the event that you experience any further issues with network access at Columbus State University, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Feb 13, 07:21 EST
Monitoring - Communications Consulting Group (CCG) is reporting that the vendor has our fibers back together and all associated alarms have cleared. Crews are not hands off yet but we don’t anticipate any more interruptions. We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Feb 13, 03:30 EST
Identified - Communications Consulting Group (CCG) has confirmed that a vendor is currently performing fiber maintenance on the section of fiber that is folded. The maintenance is scheduled from 12:00 a.m. until 6:00 a.m. but is not expected to last the entire time.

Additional information will be posted here as it becomes available.
Feb 13, 01:14 EST
Investigating - Information Technology Services (ITS) is currently investigating reports of a network outage at Columbus State University (COL). Affected users may be experiencing problems with access to the network.

Additional information will be posted here when it becomes available.
Feb 13, 00:42 EST
PeachNet Scheduled Emergency Fiber Maintenance on North Ring
Completed - The scheduled maintenance has been completed.
Feb 13, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 23:01 EST
Scheduled - Zayo is performing emergency maintenance and will be repairing the fiber. This maintenance will occur on Wednesday, February 12, 2025, from 11:00 p.m. until Thursday, February 13, 2025, at 7:00 a.m.

ZAYO: TTN-0008419061
Circuit: FBDK/1390043//ZFS

No outages are expected, but services will run in protect.
Feb 11, 16:01 EST
Systems Support Services Scheduled Maintenance - Windows Operating System (OS)
Completed - The scheduled maintenance has been completed.
Feb 13, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 23:00 EST
Scheduled - Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, February 12, 2025, at 11:00 p.m. until Thursday, February 13, 2025, at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence - Authentication
- EBOR - PPV
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services:
- Axiom
- BDM
- CampusLogic Connect
- AIMS Parking services
- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- TeamMate Audit Management Legacy Archive System
- USO Active Directory
- USG Foundation Accounting Service
- VPN
Feb 7, 16:51 EST
Feb 12, 2025
Outages Impacting USG Systems and Services
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of the affected USG Systems and Services. The systems should continue operating normally.

In the event that you experience any further issues with with access to USG Systems and Services. , please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Feb 12, 08:35 EST
Monitoring - Information Technology Services (ITS) has restored full functionality of the affected USG Systems and Services. We will continue to monitor the systems for stability. If you are still experiencing issues with access to any USG System or Service, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Feb 11, 12:36 EST
Investigating - Information Technology Services (ITS) is currently investigating system-wide outages. Affected users may be experiencing problems with access to systems and services hosted at ITS.

Updates will be posted here as they become available.
Feb 11, 11:41 EST
PeachNet Scheduled Emergency Fiber Maintenance on North Ring
Completed - The scheduled maintenance has been completed.
Feb 12, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 23:01 EST
Scheduled - Zayo is performing emergency maintenance and will be repairing the fiber. This maintenance will occur on Tuesday, February 11, 2025, from 11:00 p.m. until Wednesday, February 12, 2025, at 7:00 a.m.

ZAYO: TTN-0008419061
Circuit: FBDK/1390043//ZFS

No outages are expected, but services will run in protect.
Feb 11, 16:00 EST
Scheduled Emergency Peachnet F5 Maintenance
Completed - The scheduled maintenance has been completed.
Feb 12, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 23:00 EST
Scheduled - Network Support Services (NSS) will be upgrading the F5 BIG-IP devices. This maintenance will occur on Tuesday, February 11, 2025, from 11:00 p.m. until Wednesday, February 12, 2025, at 3:00 a.m.

No service interruptions are expected.
Feb 11, 17:47 EST
Feb 11, 2025
ServiceNow Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 11, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 22:00 EST
Scheduled - Enterprise Service Management will be implementing Minor Enhancements in the ServiceNow Production environment on Tuesday, February 11, 2025, from 10:00 p.m. until 11:00 p.m.

This work is not expected to affect ServiceNow access or service.
Feb 10, 11:18 EST
GeorgiaFIRST Financials and Augusta University Financials
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of GeorgiaFIRST Financials and Augusta University Financials. The system should continue operating normally.

In the event that you experience any further issues with access to GeorgiaFIRST Financials and Augusta University Financials, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Feb 11, 17:28 EST
Monitoring - Information Technology Services (ITS) has restored full functionality of GeorgiaFIRST Financials and Augusta University Financials. We will continue to monitor this system for stability. If you are still experiencing issues with access to GeorgiaFIRST Financials and Augusta University Financials, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Feb 11, 12:57 EST
Investigating - Information Technology Services (ITS) is currently investigating reports of issues with access to GeorgiaFIRST Financials and Augusta University Financials. Affected users may be experiencing problems with access.

Additional information will be posted here as it becomes available.
Feb 11, 12:25 EST
OneUSG Connect Issues Reported
Resolved - After monitoring the situation, OneUSG Connect Support has confirmed the stability of OneUSG Connect. The system should continue operating normally.

In the event that you experience any further issues with access to OneUSG Connect, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Feb 11, 17:28 EST
Monitoring - OneUSG Connect Support has restored full functionality of access to OneUSG Connect. We will continue to monitor this system for stability. If you are still experiencing issues with access to OneUSG Connect, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Feb 11, 12:45 EST
Investigating - OneUSG Connect Support has received reports of users experiencing connection issues to OneUSG Connect.

We are actively monitoring and will provide updates as they are made available.

We are committed to resolving this issue as quickly as possible and we apologize for any inconvenience this may cause. We will provide an update as soon as more information is available.

If you have questions or concerns, please contact OneUSG Connect Support by email at: support@usg.edu
Feb 11, 12:06 EST
Data Warehouse and Business Intelligence - Issues Reported
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of access to Data Warehouse and Business Intelligence applications. The system should continue operating normally.

In the event that you experience any further issues with access to Data Warehouse and Business Intelligence, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Feb 11, 16:20 EST
Monitoring - Information Technology Services (ITS) has restored full functionality of access to Data Warehouse and Business Intelligence applications. Affected users may have experienced issues connecting to the following applications:

- Cognos Business Intelligence & Reporting Application
- APEX Data Collection Application
- Catalog of Authorized Academic Programs
- HS/FICE Translation
- External Site Codes

If you are still experiencing issues with access to Data Warehouse and Business Intelligence, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Feb 11, 13:11 EST
GeorgiaBEST Banner Managed Services - Issues Reported
Resolved - Information Technology Services (ITS) has confirmed that GeorgiaBEST Managed Services is functioning normally at this time.

In the event that you experience any further issues with access to GeorgiaBEST Managed Services, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Feb 11, 15:07 EST
Investigating - Information Technology Services (ITS) is currently aware and investigating reports of access issues with GeorgiaBEST Managed Services. Affected users may be experiencing issues connecting to Banner.

Additional information will be posted here when the issues are confirmed.
Feb 11, 10:47 EST
Feb 10, 2025

No incidents reported.

Feb 9, 2025
PeachNet Scheduled Maintenance - North Ring
Completed - The scheduled maintenance has been completed.
Feb 9, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 00:00 EST
Scheduled - Zayo is performing emergency fiber splice maintenance on the North Ring. This maintenance will occur on Sunday, February 9, 2025, at 12:00 a.m. and last until 6:00 a.m.

Zayo: TTN-0008409544

Circuits: FBDK/1390043/001//ZFS

Service: No outages are expected, but services will run in protect.
Feb 7, 16:31 EST
Feb 8, 2025
Scheduled Peachnet F5 Maintenance
Completed - The scheduled maintenance has been completed.
Feb 8, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 23:00 EST
Scheduled - Network Support Services (NSS) will be upgrading the F5 load balancers in the Athens DB300 and UGA data centers. Services accessed via USG F5 virtual servers may experience interruptions during the upgrades.

This maintenance will occur on Friday, February 7, 2025, at 11:00 p.m. until Saturday, February 8, 2025, at 7:00 a.m.

Services Affected:
- Augusta Financials
- BCOMM Timeclocks
- Data Warehouse and Business Intelligence
- GeorgiaBEST Banner Managed Services
- GeorgiaBEST Degree Works Managed Services
- GeorgiaFIRST Marketplace
- GeorgiaFIRST PeopleSoft Financials
- gosa.georgia.gov hosted services
- INGRESS Registration Sharing System
- kibana.bor.usg.edu
- MOVEit Managed File Transfer
- mypassword.bor.usg.edu
- OneUSG Connect
Jan 28, 16:44 EST
PeachNet Scheduled Maintenance - North Ring
Completed - The scheduled maintenance has been completed.
Feb 8, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 00:00 EST
Scheduled - Zayo is performing emergency fiber splice maintenance on the North Ring. This maintenance will occur on Saturday, February 8, 2025, at 12:00 a.m. and last until 6:00 a.m.

Zayo: TTN-0008409544

Circuits: FBDK/1390043/001//ZFS

Service: No outages are expected, but services will run in protect.
Feb 7, 00:00 EST
Feb 7, 2025
Feb 6, 2025
PeachNet Scheduled Maintenance - 56M
Completed - The scheduled maintenance has been completed.
Feb 6, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 23:00 EST
Scheduled - Network Support Services (NSS) will be decommissioning a router (TELX2) and fiber cleanup.

This maintenance will occur Wednesday, February 5, 2025, at 11:00 p.m. until approximately Thursday, February 6, 2025, at 7:00 a.m.

No service interruption is expected. All services already run on routers unaffected by this maintenance.
Feb 3, 14:54 EST
Feb 5, 2025
PeachNet Scheduled Maintenance - 56M
Completed - The scheduled maintenance has been completed.
Feb 5, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 23:00 EST
Scheduled - Network Support Services (NSS) will be decommissioning a router (TELX2) and fiber cleanup.

This maintenance will occur Tuesday, February 4, 2025, at 11:00 p.m. until approximately Wednesday, February 5, 2025, at 7:00 a.m.

No service interruption is expected. All services already run on routers unaffected by this maintenance.
Feb 3, 14:54 EST
Feb 4, 2025
Network Outage - Fiber cuts affecting services for WAY and BRU
Resolved - After monitoring the situation, Network Support Services (NSS) has confirmed the stability of network access to WAY (South Georgia State College - Waycross Campus) and the Apogee service to BRU (College of Coastal Georgia). The system should continue operating normally.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Feb 4, 17:19 EST
Monitoring - All services are back up and running with protection.
Jan 31, 19:33 EST
Update - Alma Telephone Company (ATC) has located the cut and has crews en-route to begin restoration. No ETR at this time.
Jan 31, 17:29 EST
Identified - Network Support Services (NSS) received notification of multiple fiber cuts affecting PeachNet service to WAY (South Georgia State College - Waycross Campus) and the Apogee service to BRU (College of Coastal Georgia).

No ETR at this time. Updates will be posted here as they become available.
Jan 31, 16:22 EST
PeachNet Scheduled Maintenance - 56M
Completed - The scheduled maintenance has been completed.
Feb 4, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 23:00 EST
Scheduled - Network Support Services (NSS) will be decommissioning a router (TELX2) and fiber cleanup.

This maintenance will occur Monday, February 3, 2025, at 11:00 p.m. until approximately Tuesday, February 4, 2025, at 7:00 a.m.

No service interruption is expected. All services already run on routers unaffected by this maintenance.
Feb 3, 14:54 EST
Feb 3, 2025
PeachNet Scheduled Maintenance - North Ring
Completed - The scheduled maintenance has been completed.
Feb 3, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 09:00 EST
Scheduled - Zayo is performing routine fiber splice maintenance on the North Ring. This maintenance will occur on Monday, February 3, 2025, at 9:00 a.m. and last until 4:00 p.m.

Zayo: TTN-0008341287

Circuits: FBDK/1390043/001//ZFS

Service: No outages are expected, but services will run in protect.
Jan 30, 14:59 EST
Feb 2, 2025

No incidents reported.

Feb 1, 2025
GeorgiaBEST Banner Managed Services Maintenance - Ellucian Ethos Identity (EEID)
Completed - The scheduled maintenance has been completed.
Feb 1, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 23:01 EST
Scheduled - Information Technology Services (ITS) will conduct Ellucian Ethos Identity (EEID) maintenance on Friday, January 31, 2025, at 11:00 p.m. until Saturday, February 1, 2025, at 7:00 a.m.

During this period, the following Ellucian Ethos Identity (EEID) production services will be unavailable for the campuses below:

*GeorgiaVIEW Online Learning - Gordon State College
*GeorgiaVIEW Online Learning – Savannah State University

* Atlanta Metropolitan State College (AMSC)
* Georgia Gwinnett College (GGC)
* Savannah State University (SSU)
* East Georgia State College (EGSC)
* Gordon State College (GSC)
* South Georgia State College (SGSC)
Jan 29, 15:28 EST
Scheduled MoveIT Maintenance - Upgrades
Completed - The scheduled maintenance has been completed.
Feb 1, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 23:00 EST
Scheduled - Information Technology Services (ITS) will be performing service pack upgrades for the MoveIT Transfer (files.usg.edu) and MoveIT Automation applications. This maintenance will begin Friday, January 31, 2025, at 11:00 p.m. until Saturday, February 1, 2025, at 2:00 a.m.

During this time the applications should be expected to be unavailable. Traffic attempting to reach files.usg.edu during this time window may fail, and/or be intermittent. Scheduled transfers defined by MoveIT Automation will not run during all or part of this window.
Jan 29, 14:54 EST
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