Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance for USO Office 365 on Thursday, June 4, 2020 starting at 11:00 p.m. until Friday, June 5, at 6:00 a.m. to optimize Office 365 licenses. All 365 services should remain accessible throughout the downtime.

No services should be affected during this maintenance.
Jun 2, 14:56 EDT

Scheduled - Systems Support Services (SSS) will be updating the USO Atlanta Cisco Hyperflex Environment on Thursday June 4, 2020 from 8:00 p.m. until Friday, June 5, 2020 at 1:00 a.m.

There may be a brief loss of network connectivity to the USO Atlanta servers running on the Hyperflex Environment.
May 28, 13:19 EDT

Scheduled - D2L will be conducting non-service affecting maintenance to apply a hotfix D2L-wide, including to the GeorgiaVIEW QPROD and XPROD Online Learning Environment on Wednesday, June 3, 2020 from 9:00 p.m. until Thursday, June 4, 2020 at 9:00 a.m.

Included fix addresses the below issue:

- LE - VideoNote - Unable to upload 3rd party videos to VideoNote

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

USG QPROD Institutions affected by this maintenance are:

* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community


USG XPROD Institutions affected by this maintenance are:

* Abraham Baldwin Agricultural College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Competency Based Education
* Dalton State College
* East Georgia State College
* Fort Valley State University
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southern University (Armstrong org)
* Georgia Southwestern State University
* Georgia State University
* Middle Georgia State University
* University of North Georgia
* University of West Georgia
* USG Human Resources Office of Organizational Development
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* Valdosta State University
Jun 3, 10:47 EDT

Scheduled - Systems Support Services (SSS) will be updating the USO Atlanta Cisco Hyperflex Environment on Wednesday, June 3, 2020 from 8:00 p.m. until Thursday, June 4, 2020 at 1:00 a.m.

There may be a brief loss of network connectivity to the USO Atlanta servers running on the Hyperflex Environment.
May 28, 13:13 EDT

Scheduled - Network Support Services (NSS) along with Avaya will be implementing new voicemail features. This maintenance will occur on Tuesday, June 2, 2020 at 6:00 p.m. until Wednesday, June 3, 2020 at 7:00 a.m. This work will be service affecting. Phones and voicemail will intermittently be out of service for the duration of this maintenance.

Services affected:

- USO Athens (DB300)
- USO Atlanta
- Georgia Public Library Service (GPLS)
- Georgia Archives
- Georgia Libraries for Accessible Statewide Services (GLASS)

If you experience issues with making a call to the ITS Helpdesk main line (706-583-2001) during this maintenance, please send an email to: helpdesk@usg.edu or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404-831-3669.
May 29, 16:53 EDT

Scheduled - The University of Georgia will be performing maintenance at the Special Collections Library on Saturday, May 30, 2020, from 8:00 a.m. until 5:00 p.m. During this time, the following Digital Library of Georgia services/sites hosted at UGA may be unavailable:

- Digital Library of Georgia (DLG)
- DLG Hosted Collections
- Some Civil Rights Digital Library Videos
- Civil War in the American South
- Georgia Historic Newspapers

The following GIL services will be affected:

- New Titles List & API
- Alma Catalog Error form
- Alma Patron Loads integration (Please do not try to load patrons during the maintenance window)
- Institutional Billing

GALILEO, Alma Primo (GIL-Find), and all vendor-hosted databases are still accessible during this time.
May 27, 15:26 EDT

Scheduled - Systems Support Services (SSS) will be performing a non-disruptive upgrade on server firmware at the ITS Data Center (DB300). This maintenance will occur on Saturday May 30, 2020 at 8:00 a.m. until 12:00 p.m.

No downtime or service outage is expected.
May 29, 11:02 EDT

Scheduled - GeorgiaFIRST PeopleSoft Financials Update 5.56 is scheduled to be applied on Friday, May 29, 2020 at 11:00 p.m. until Saturday, May 30, 2020 at 7:00 a.m. For this update to be applied, the Production database (FPROD) will be shut down and will remain unavailable until the end of the maintenance period.

The following applications will not be available during this scheduled maintenance window:

- GeorgiaFIRST PeopleSoft Financials production (FPROD)
- PSQUEST access
- GeorgiaFIRST Marketplace access
- Expenses and ePro Self-Service Portal

NEXT SCHEDULED RELEASE: PeopleSoft Financials Release 5.60 is currently scheduled for October 17, 2020. Users will receive a reminder of when this update will occur.
May 28, 10:03 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance for the Automated Managed File transfer service of MoveIt. This service will be unavailable during this scheduled maintenance. This maintenance will occur from Friday, May 29, 2020, at 11:00 p.m. until Saturday, May 30, 2020, at 7:00 a.m. During this window scheduled file transfers for Banner Managed Services and GeorgiaVIEW Integrations may not complete or will be delayed.

This scheduled downtime will not affect the Moveit web and FTP components for files.usg.edu
May 27, 13:38 EDT

Scheduled - Information Technology Services (ITS) will be doing Oracle patching for the INGRESS environment on Saturday, May 30, 2020 from 12:01 a.m. until 7:00 a.m.

During this time, all users will be unable to access INGRESS.
May 26, 14:30 EDT

Scheduled - D2L will be conducting non-service affecting maintenance to update the GeorgiaVIEW QPROD and XPROD Online Learning Environments to version 20.20.5 from Thursday, May 28, 2020 at 9:00 p.m. until Friday, May 29, 2020 at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.

USG QPROD Institutions affected by this maintenance are:

* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community

USG XPROD Institutions affected by this maintenance are:

* Abraham Baldwin Agricultural College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Competency Based Education
* Dalton State College
* East Georgia State College
* Fort Valley State University
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southern University (Armstrong org)
* Georgia Southwestern State University
* Georgia State University
* Middle Georgia State University
* University of North Georgia
* University of West Georgia
* USG Human Resources Office of Organizational Development
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* Valdosta State University
May 28, 10:20 EDT

Scheduled - Network Support Services (NSS) will be performing firmware upgrades on the Athens Ring DWDM equipment. This maintenance will occur on Thursday, May 28, 2020 at 11:00 p.m. until Friday, May 29, 2020 at 3:00 a.m. No site outages are expected.

Sites affected: None
May 27, 16:15 EDT

Scheduled - Fort Valley State University may experience intermittent access to GeorgiaVIEW due to network maintenance. This maintenance will occur on Wednesday, May 27, 2020 at 8:30 p.m. until Thursday, May 28, 2020 at 7:00 a.m.

Access to GeorgiaVIEW may be affected during this maintenance period.
May 27, 13:12 EDT

Scheduled - Network Support Services (NSS) will be upgrading code and creating a port channel interface for campus and resnet handoffs. This maintenance will occur on Wednesday, May 27, 2020 at 8:30 p.m. until Thursday, May 28, 2020 at 7:00 a.m. Fort Valley State University will have intermittent connectivity as the router reboots to load the new code version, and brief outages as the port channels are configured.

Sites affected: Fort Valley State University
May 26, 14:06 EDT

Scheduled - The Data Warehouse (production) will be offline for maintenance during the window scheduled for Tuesday, May 26, 2020 beginning at 11:00 p.m. and may remain unavailable until Wednesday, May 27, 2020 at 7:00 a.m.

During this time, services will be unavailable.

The following applications will not be available during this scheduled maintenance window:

* Cognos Business Intelligence & Reporting Application
* APEX Data Collection Application
* Degrees & Majors Authorized
* HS/FICE Translation
* External Site Codes
* Oracle Database
May 21, 08:55 EDT

Scheduled - System Support Services (SSS) will be conducting non-disruptive scheduled
maintenance on the NS1 and NS2 DNS servers. This maintenance will occur on
Sunday, May 24, 2020 at 11:00 p.m. until Monday, May 25, 2020 at 7:00 a.m.

Due to the redundant nature of DNS, no user impact is expected.
May 22, 14:56 EDT

Scheduled - Alma Telephone Company (ATC) will be performing fiber maintenance in the Waycross area. This will occur on Saturday, May 23, 2020 at 11:00 p.m. until Sunday, May 24, 2020 at 7:00 a.m. Most services will run in protect. The sites and services listed below may experience an outage.

Sites affected:

*South Georgia State College - Waycross Campus (WAY)
*College of Coastal Georgia (BRU2)
*Augusta University - Brunswick (GHSUBRU)
*PN0172A/B/C (service for Apogee to Brunswick)
May 23, 22:26 EDT

Scheduled - Systems Support Services (SSS) will be performing a non-disruptive upgrade on the Unity 650F at the ITS Data Center (DB300). This maintenance will occur on Saturday May 23, 2020 at 1:00 p.m. until 5:00 p.m.

No downtime or service outage is expected.
May 20, 10:04 EDT

Scheduled - Alma Telephone Company (ATC) will be performing fiber maintenance in the Waycross area. This will occur on Friday, May 22, 2020 at 11:00 p.m. until Saturday, May 23, 2020 at 7:00 a.m. Most services will run in protect. The sites and services listed below may experience an outage.

Sites affected:

*South Georgia State College - Waycross Campus (WAY)
*College of Coastal Georgia (BRU2)
*Augusta University - Brunswick (GHSUBRU)
*PN0172A/B/C (service for Apogee to Brunswick)
May 22, 23:00 EDT

Scheduled - System Support Services (SSS) will be conducting non-disruptive scheduled
maintenance on the NS3 and NS4 DNS servers. This maintenance will occur on
Friday, May 22, 2020 at 11:00 p.m. until Saturday, May 23, 2020 at 7:00 a.m.

Due to the redundant nature of DNS, no user impact is expected.
May 22, 14:55 EDT