Scheduled - A fiber vendor will perform GDOT cable relocation in Alpharetta, GA for a bridge replacement and road improvement project. This will occur on Tuesday, October 15, 2019 from 12:00 a.m until 5:00 a.m. Services on the Alpharetta ring will run in protect.

Sites Affected: None
Sep 20, 09:20 EDT

Scheduled - A fiber vendor will perform GDOT cable relocation in Alpharetta, GA for a bridge replacement and road improvement project. This will occur on Monday, October 14, 2019 from 12:00 a.m until 5:00 a.m. Services on the Alpharetta ring will run in protect.

Sites Affected: None
Sep 20, 09:18 EDT

Scheduled - The Data Warehouse (production COGNOS only) will be offline for scheduled maintenance from Friday, October 11, 2019 beginning at 11:00 p.m. until Saturday, October 12, 2019 at 7:00 a.m.

During this time, services will be unavailable.

The following application will not be available during this scheduled maintenance window:

• Cognos Business Intelligence & Reporting Application
Data Warehouse and Business Intelligence
Oct 10, 16:31 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the USG Identity Proxy - SSO on Friday, October 11, 2019 at 11:30 p.m. until Saturday, October 12, 2019 at 12:30 a.m.

This maintenance will not be service-affecting.
Oct 11, 13:09 EDT

Scheduled - Network Support Services (NSS) will be rebooting UGA.rtr and UNK2 to remedy code related bugs. Data Center services at UGA will be disrupted momentarily while the routers reload. This maintenance will occur on Thursday, October 10, 2019 from 11:00 p.m. until Friday, October 11, 2019 at 7:00 a.m. This maintenance is non-service affecting.

Sites affected: UGA Data Center resources will be momentarily unavailable during the router reloads
Oct 9, 13:23 EDT

Scheduled - The Data Warehouse (production) will be offline for emergency maintenance during the window scheduled for Wednesday October 09, 2019 beginning at 11:00 p.m. until Thursday, October 10, 2019 at 7:00 a.m.

During this time, services will be unavailable.

The following application will not be available during this scheduled maintenance window:

• Cognos Business Intelligence & Reporting Application
Oct 9, 16:56 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the Palo Alto Firewall User ID Agents from Wednesday, October 9, 2019 at 11:00 p.m. until Thursday, October 10, 2019 at 1:00 a.m.

These systems work in conjunction with the Palo Alto Firewalls to allow users access to specific network resources. During the maintenance window, users may not be able to reach servers or other network resources.
Oct 7, 16:35 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the MyPassword site (mypassword.bor.usg.edu). This maintenance will occur from Wednesday, October 9, 2019 at 11:00 p.m. until October 10, 2019 at 1:00 a.m. During this maintenance window, users may be unable to use our self service portal to reset their passwords.
Oct 7, 16:31 EDT

Scheduled - D2L will be conducting non-service affecting maintenance to apply hotfixes D2L-wide, including to the GeorgiaVIEW QPROD and XPROD Online Learning Environment on Tuesday, October 8, 2019 from 9:00 p.m. until Wednesday, October 9, 2019 at 9:00 a.m.

Included fixes address the below issues:

- Using Rubrics, if using a touchscreen to assess rubrics, the selections was set and then immediately unset, however selections could be properly set when using the mouse.
- In a Course, when an item was selected to Publish to LOR, and the "Overwrite Existing Object" radio button was selected, the "Search" button and field were grayed out, meaning the user couldn't perform a search to find an item to overwrite.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted to the USG Services Status Page (status.usg.edu). In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.

USG QPROD Institutions affected by this maintenance are:

* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community

USG XPROD Institutions affected by this maintenance are:

* Abraham Baldwin Agricultural College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Competency Based Education
* Dalton State College
* East Georgia State College
* Fort Valley State University
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southern University (Armstrong org)
* Georgia Southwestern State University
* Georgia State University
* Middle Georgia State University
* University of North Georgia
* University of West Georgia
* USG Human Resources Office of Organizational Development
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* Valdosta State University
Oct 8, 10:42 EDT

Scheduled - A Georgia Public Web (GPW) vendor will be doing fiber maintenance in the Athens area between DB300 and Peabody Hall (UGAP). This will occur on Monday, October 7, 2019 from 10:00 p.m. until Tuesday, October 8, 2019 at 7:00 a.m.

Services on the Athens Ring will run in protect.

Sites affected: None
Oct 7, 11:40 EDT

Scheduled - The OneUSG Connect HPROD (Production) database will be unavailable for scheduled maintenance. This maintenance will occur from Thursday, October 03, 2019 at 11:00 p.m. until Friday, October 04, 2019 at 7:00 a.m.

During this time, users will receive a message that will remind them of the scheduled maintenance period and let them know when they can log in to OneUSG Connect again.

The OneUSG Connect- Careers applicant portal will also be affected by this maintenance and users will receive a message letting them know when the system will be available again.

If you have questions or concerns, please contact OneUSG Connect Support by email at: oneusgsupport@usg.edu
Oct 3, 09:54 EDT

Scheduled - OneUSG Connect HPRCS and HPRC1 (Non-Production) will be unavailable for scheduled maintenance. This maintenance will occur from Thursday, October 03, 2019 at 5:00 p.m. until Friday, October 04, 2019 at 7:00 a.m. During this time, OneUSG Connect HPRCS and HPRC1 will not be available.

If you have questions or concerns, please contact OneUSG Connect Support by email at: oneusgsupport@usg.edu
Oct 3, 09:37 EDT

Scheduled - Network Support Services (NSS) will be moving routing for the old Blakely (BCEC), Bainbridge (BAI), Donalsonville (BAIDON) sites to the Abraham Baldwin Agricultural College (ABAC) campus network.

ABAC will have the routes added to their campus network.

No outages are expected.

Services Affected: None
Oct 1, 16:02 EDT

Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be installing new iSensors for the Kennesaw State University (KEN) and Kennesaw State University - Marietta (SPSU) campus networks.

No campus outage is expected.

Services affected: iSensor mirror monitoring traffic will be unavailable during the swap.
Oct 1, 16:02 EDT

Scheduled - AT&T will be conducting intrusive testing on the University of North Georgia: Gainesville (GAI) circuit on Friday, September 04, 2019 from 12:00am until 01:00am.

The site has a second circuit. No service interruptions are expected.

Sites affected: None
Oct 3, 12:53 EDT

Scheduled - Systems Support Services (SSS) will be conducting Operating System (OS) patching on Wednesday, October 2, 2019, at 11:00 p.m. until Thursday, October 3, 2019, at 7:00 a.m.

During this period, users will be unable to access the affected services. All patched OSes will be rebooted.

Components Affected:

- Data Warehouse and Business Intelligence
- Georgia Archives
- GeorgiaBEST Banner Managed Services
- GeorgiaFIRST Financials
- MOVEit Managed File Transfer
- USG Foundation
- Governor's Office of Student Achievement (GOSA)
- USO Active Directory
- USO VPN
- Remote Desktop Services
Sep 27, 12:08 EDT

Scheduled - Alma Telephone Company (ATC) will be performing scheduled maintenance on a section of fiber between Douglas & Waycross. This will occur on Wednesday, October 2, 2019 at 11:00 p.m. until Thursday, October 3, 2019 at 6:00 a.m. One of the fiber connections between the South Georgia State College Douglas and Waycross campuses will be affected. However, both campuses are on a protected ring and services will continue to run via a protected path. No outages are expected.

Sites affected: None
Sep 25, 09:10 EDT

Scheduled - Systems Support Services (SSS) will be conducting Operating System (OS) patching on Tuesday, October 1, 2019, at 10:00 p.m. until Wednesday, October 2, 2019, at 7:00 a.m.

During this period, users will be unable to access the affected services. All patched OSes will be rebooted.

Components Affected:

- Data Warehouse and Business Intelligence
- Georgia Archives
- GeorgiaBEST Banner Managed Services
- GeorgiaFIRST Financials
- MOVEit Managed File Transfer
- USG Foundation
- Governor's Office of Student Achievement (GOSA)
- USO Active Directory
- USO VPN
- Remote Desktop Services
Sep 27, 12:04 EDT

Scheduled - Georgia Public Web (GPW) will be performing maintenance on a section of fiber between Thomasville and Camilla. This maintenance will occur on Monday, September 30, 2019 from 11:00 p.m. until Tuesday, October 1, 2019 at 6:00 a.m. During the maintenance, services will run in protect. No outages are expected.

Sites affected: None
Sep 25, 09:07 EDT