Scheduled - D2L will be conducting non-service affecting maintenance to update the GeorgiaVIEW PROD Online Learning Environments to version 20.21.11 from Thursday, November 25, 2021 at 9:00 p.m. until Friday, November 26, 2021 at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

USG PROD Institutions affected by this maintenance are:
* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University
Nov 24, 09:36 EST

Scheduled - Systems Support Services (SSS) will be performing maintenance on the
IDP Proxy service. This maintenance will occur Tuesday, November 23, 2021
at 11:15 p.m. until 11:30 p.m.

This maintenance will be non service disrupting.

During the window, we will be improving accessibility for the USG
picker page.
Nov 23, 12:55 EST

Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be replacing the router located at the Atlanta Metropolitan State College (ATLM) Monday, November 22, 2021 at 11:00 p.m. until Tuesday November 23, 2021 at 7:00 a.m.

Services will be interrupted briefly during this maintenance window.

Sites affected: Atlanta Metropolitan State College
Nov 18, 16:45 EST

Scheduled - Systems Support Services (SSS) will be performing maintenance on the
IDP Proxy service. This maintenance will occur Monday, November 22, 2021
at 11:15 p.m. until Tuesday, November 23, 2021 at 12:00 a.m.

This maintenance will be non-service disruptive.

During the window, we will be changing the University of North
Georgia's identity provider to Okta.
Nov 22, 13:04 EST

Scheduled - GeorgiaFIRST PeopleSoft Financials Update 5.70 is scheduled to be applied on Thursday, November 18, 2021 at 5:00 p.m. until Tuesday, November 23, 2021 at 7:00 a.m. For this update to be applied, the Production database (FPROD) will be shut down and will remain unavailable until the end of the maintenance period.

The following applications will not be available during this scheduled maintenance window:

- GeorgiaFIRST PeopleSoft Financials production (FPROD)
- PSQUEST access
- GeorgiaFIRST Marketplace access
- Expenses and ePro Self-Service Portal
Sep 16, 15:16 EDT

Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be replacing the router located at the Atlanta Metropolitan State College (ATLM) Monday, November 22, 2021 at 11:00 p.m. until Tuesday November 23, 2021 at 7:00 a.m.

Services will be interrupted briefly during this maintenance window.

Sites affected: Atlanta Metropolitan State College
Nov 19, 10:07 EST

Scheduled - Banner Managed Services (production) environments and Degree Works Managed Services (production) environments will be unavailable during the maintenance window scheduled for Friday, November 19, 2021 beginning at 10:00 p.m. until Saturday, November 20, 2021 at 7:00 a.m.

The following applications will not be available during this scheduled maintenance window:

Banner Managed Services:

- Abraham Baldwin Agricultural College
- Albany State University
- Atlanta Metropolitan State College
- Clayton State University
- College of Coastal Georgia
- Columbus State University
- Dalton State College
- East Georgia State College
- Fort Valley State University
- Georgia College and State University
- Georgia Gwinnett College
- Georgia Southern University
- Georgia Southwestern State University
- Gordon State College
- Middle Georgia State University
- Savannah State University
- South Georgia State College
- University of West Georgia
- Valdosta State University

Degree Works Managed Services:

- Abraham Baldwin Agricultural College
- Albany State University
- Atlanta Metropolitan State College
- College of Coastal Georgia
- Columbus State University
- Dalton State College
- Fort Valley State University
- Georgia Gwinnett College
- Georgia Southwestern State University
- Middle Georgia State University
- Savannah State University
- South Georgia State College
Oct 29, 14:07 EDT

Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be making changes to the optical management network at Augusta GPW PoP (QAUG) and bringing services back into control plane.
This maintenance will occur Wednesday, November 17, 2021 at 11:00 p.m. until Thursday, November 18, 2021 at 3:00 a.m.

No outages are expected.
Nov 12, 13:21 EST

Scheduled - Systems Support Services (SSS) will be performing OS patching on SSO-related systems. This maintenance will occur Tuesday, November 16, 2021 at 11:00 PM until Wednesday, November 17, 2021 at 7:00 AM.

No services are expected to be affected.
Nov 16, 08:29 EST

Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be replacing EOL ROADM cards at the Shared Services Center and Georgia College & State University as well as doing some light level rebalancing. This maintenance will occur Tuesday, November 16, 2021 at 11:00 p.m. until Wednesday, November 17, 2021 at 7:00 a.m.

Services will run in protect, but no outages are expected.
Nov 12, 13:21 EST

Scheduled - Information Technology Services (ITS) will perform Oracle patching for the INGRESS environment on Tuesday, November 16, 2021 from 11:00 p.m. until Wednesday, November 17, 2021 at 7:00 a.m.

During this time, all users will be unable to access INGRESS.
Nov 9, 17:04 EST

Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be installing additional DWDM gear at the Shared Services Center, Georgia College & State University, and the Augusta GPW PoP.
This maintenance will occur Tuesday, November 16, 2021 from 8:00 a.m. until 5:00 p.m.

No outages are expected.
Nov 12, 13:21 EST

Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be installing additional DWDM gear at the Forsyth GPW PoP and Middle Georgia State University in Macon. This maintenance will occur Monday, November 15, 2021 from 8:00 a.m. until 5:00 p.m.

No outages are expected.
Nov 12, 13:21 EST

Scheduled - A Georgia Public Web (GPW) vendor will be repairing the fiber between Kennesaw State's Marietta and Kennesaw campuses. This maintenance will occur on Sunday, November 14, 2021 from 11:00 p.m. until Monday, November 15, 2021 at 7:00 a.m.

Services on the Northwest Ring will run in protect. No outages are expected.
Nov 12, 10:09 EST

Scheduled - Information Technology Services (ITS) will be conducting Oracle System maintenance on Friday, November 12, 2021, at 11:00 p.m. until Saturday, November 13, 2021 at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence
- GeorgiaBEST Banner Managed Services
- GeorgiaBEST Degree Works Managed Services
- GeorgiaFIRST Financials
- Web Services (www.usg.edu)
- INGRESS Registration Sharing System
- OneUSG Connect
- GOSA (Governor's Office)
- Augusta University Financials
Nov 10, 13:07 EST