In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 2026 - 19:00 EDT
Scheduled - Information Technology Services (ITS) is currently performing maintenance on the Oracle configuration for GeorgiaBEST Managed Services.
This is non-service affecting maintenance that will be performed today for select institutions on Monday, August 17, 2026, from 7:00 p.m. until Tuesday, August 18, 2026, at 7:00 a.m.
Components affected:
GeorgiaBEST Banner Managed Services (Albany State University) GeorgiaBEST Banner Managed Services (Clayton State University) GeorgiaBEST Banner Managed Services (Georgia Southwestern University) GeorgiaBEST Banner Managed Services (Abraham Baldwin Agricultural College) GeorgiaBEST Banner Managed Services (Dalton State University) GeorgiaBEST Banner Managed Services (Georgia Southern - East Georgia Campus) GeorgiaBEST Banner Managed Services (South Georgia State College)
Aug 17, 202619:00 - Aug 18, 202607:00 EDT
Monitoring - Information Technology Services (ITS) has restored full functionality of GeorgiaBEST Managed Services at Dalton State College. We will continue to monitor this system for stability.
If you are still experiencing connectivity issues, please contact the USG Service Desk at support@usg.edu or 1-877-251-2644.
Aug 17, 2026 - 11:19 EDT
Investigating - Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services.
Affected users may be experiencing potential downtime. Additional information will be posted here when the issues are confirmed.
Aug 17, 2026 - 10:02 EDT
GeorgiaFIRST and Augusta University PeopleSoft Financials will undergo intermittent downtime during the scheduled maintenance window from Friday, August 21, 2026, from 11:00 p.m. until Saturday, August 22, 2026, at 7:00 a.m.
The following applications may be impacted during this scheduled maintenance window:
- GeorgiaFIRST PeopleSoft Financials production (FPROD) - Augusta University PeopleSoft Financials production (AUFPROD) - PSQUEST access - GeorgiaFIRST Marketplace access - Expenses and ePro Self-Service Portal - Health eShop access Posted on
Aug 12, 2026 - 10:54 EDT
GeorgiaFIRST will refresh FPLAY and it will be unavailable from Tuesday, August 25, 2026, at 5:00 p.m. until 9:00 p.m. The purpose of this maintenance is to change institution specific passwords for the FPLAY environment. Access to FPLAY will be impacted during the maintenance window. New passwords will be ready to use at approximately 8:00 a.m. on August 26, 2026.
PEOPLESOFT SECURITY ADMINISTRATORS: If you are a PeopleSoft Security Administrator, contact the Support Team at support@usg.edu to request the new password. The Support Team will provide the new password only to the authorized PeopleSoft Security Administrator for each institution. Posted on
Aug 12, 2026 - 10:55 EDT
Alma Telephone Company (ATC) will be conducting emergency maintenance to repair a damaged section of fiber on N 4th St in Jesup Ga on Tuesday August 25, 2026, from 11:00 pm until Wednesday, August 26, 2026, at 7:00am.
Circuits: Leased- Board of Regents - Waycross College to Doctortown in Jesup
No outages are expected, but services will run in protect.
Sites affected:
- WAY (South Georgia State College - Waycross Campus) to JESUP PoP Posted on
Aug 17, 2026 - 09:31 EDT
Banner Managed Services (Production) environments will be unavailable during the maintenance window scheduled for Friday, August 28, 2026, beginning at 11:00 p.m. and may remain unavailable until Saturday, August 29, 2026, at 7:00 a.m.
The following application will not be available during this scheduled maintenance window:
-Banner (Production) Posted on
Aug 10, 2026 - 17:19 EDT
If you have any questions or concerns, please contact the USG Service Desk at support@usg.edu or 1-877-251-2644.
Aug 17, 17:21 EDT
Monitoring -
Service has been restored, but ITS will continue to monitor for stability.
If you are still experiencing connectivity issues, please contact the USG Service Desk at support@usg.edu or 1-877-251-2644.
Aug 17, 12:29 EDT
Investigating -
Information Technology Services (ITS) is aware of and actively investigating reports of network connectivity issues that are impacting several collaboration and communication services.
Affected Services:
- Wireless network (WiFi) access - Microsoft Teams Rooms devices - Microsoft Teams hard phones
Users may encounter intermittent connectivity, delayed connections, or failures when attempting to join meetings or use voice services.
Our technical teams are engaged and working to determine the source of the issue. Further updates will be posted as additional information becomes available.
Aug 17, 08:46 EDT
Completed -
The scheduled maintenance has been completed.
Aug 15, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 19:00 EDT
Scheduled -
Information Technology Services (ITS) is currently performing maintenance on the Oracle configuration for GeorgiaBEST Managed Services.
This is non-service affecting maintenance that will be performed today for select institutions on Thursday, August 14, 2026, from 7:00 p.m. until Saturday, August 15, 2026, at 7:00 a.m.
Components affected:
- GeorgiaBEST Banner Managed Services (Atlanta Metropolitan State College) - GeorgiaBEST Banner Managed Services (Coastal College of Georgia) - GeorgiaBEST Banner Managed Services (Fort Valley State University) - GeorgiaBEST Banner Managed Services (Georgia College and State University) - GeorgiaBEST Banner Managed Services (Georgia Gwinnett College) - GeorgiaBEST Banner Managed Services (Gordon State College) - GeorgiaBEST Banner Managed Services (Middle Georgia State University) - GeorgiaBEST Banner Managed Services (Savannah State University) - GeorgiaBEST Banner Managed Services (Georgia Southern University) - GeorgiaBEST Banner Managed Services (University of West Georgia)
Aug 14, 15:35 EDT
Resolved -
Information Technology Services (ITS) has confirmed that GeorgiaBEST Managed Services at Valdosta State University is functioning normally at this time. In the event that you experience any further issues with GeorgiaBEST Managed Services, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Aug 14, 08:34 EDT
Monitoring -
Information Technology Services (ITS) has restored full functionality of GeorgiaBEST Managed Services at Valdosta State University. We will continue to monitor this system for stability. If you are still experiencing issues with GeorgiaBEST Managed Services, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Aug 12, 13:39 EDT
Investigating -
Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services. Affected users may be experiencing issues connecting to Banner. Additional information will be posted here when the issues are confirmed.
Components affected
- GeorgiaBEST Banner Managed Services (Valdosta State University)
Aug 12, 13:01 EDT
Completed -
The scheduled maintenance has been completed.
Aug 13, 17:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 13:00 EDT
Scheduled -
Information Technology Services (ITS) is currently performing maintenance on the Oracle configuration for GeorgiaBEST Managed Services.
This is non-service affecting maintenance that will be performed today for select institutions on Thursday, August 13, 2026, from 12:35 p.m. until 5:00 p.m.
Components affected:
- GeorgiaBEST Banner Managed Services (Columbus State University) - GeorgiaBEST Banner Managed Services (Valdosta State University)
Aug 13, 12:59 EDT
Completed -
The scheduled maintenance has been completed.
Aug 13, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 23:00 EDT
Scheduled -
Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, August 12, 2026, at 11:00 p.m. until Thursday, August 13, 2026, at 7:00 a.m.
During this period, the following services may be intermittently unavailable:
- Enterprise Data Management and Analytics – Data Collections - Authentication - Georgia Archives: Content Manager - GeorgiaBEST Banner Managed Services: - Axiom - BDM - CampusLogic Connect - MOVEit Managed File Transfer (files.usg.edu) - SSC MoveIT - SSC Phones - USO Active Directory - USG Foundation Accounting Service - VPN
Aug 7, 15:53 EDT
Resolved -
After monitoring the situation, Network Support Services (NSS) has confirmed the stability of network access at the University of West Georgia. The system should continue operating normally.
In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Aug 12, 13:14 EDT
Update -
Vendor confirmed they're hands-off and services have been restored as of 1:50 p.m.
We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Aug 7, 15:24 EDT
Monitoring -
Network Support Services (NSS) is reporting that University of West Georgia network access has been restored. Accelecom has advised that the carrier is still carrying out repairs.
We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Aug 7, 11:23 EDT
Identified -
Network Support Services (NSS) is reporting a break on the NW ring, and Accelecom is currently investigating with SyncGlobal. There is no estimated time of repair at this time.
Additional information will be posted here as it becomes available.
Aug 7, 08:58 EDT
Completed -
The scheduled maintenance has been completed.
Aug 12, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 23:00 EDT
Scheduled -
Communications Consulting Group (CCG) will be performing a fiber maintenance to tear down left-over remnants of a decommissioned service. This maintenance will occur on Tuesday, August 11, 2026, from 11:00 p.m. until Wednesday, August 12, 2026, at 3:00 a.m.
Completed -
The scheduled maintenance has been completed.
Aug 11, 23:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 18:00 EDT
Scheduled -
Network Support Services (NSS) will be applying a hotfix to the virtual machine Azure Firewalls in the Unified Datacenter (AZPA / AZPB), to address CVEs published by Palo Alto Networks.
This maintenance will occur on Tuesday, August 11, 2026, at 6:00 p.m. until 11:00 p.m.
The affected firewalls are in high-availability pairs and will be upgraded one member of the pair at a time to avoid downtime. Because this pair is in an active/active configuration, momentary latency spikes to connections may occur as each member is rebooted and those connections migrate to the other member of the pair.
Aug 6, 14:57 EDT
Completed -
The scheduled maintenance has been completed.
Aug 11, 17:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 08:00 EDT
Scheduled -
Banner Managed Services (Pre-Production) environments will be unavailable during the maintenance window scheduled for Tuesday, August 11, 2026, beginning at 8:00 a.m. and may remain unavailable until 5:00 p.m.
The following application will not be available during this scheduled maintenance window:
Completed -
The scheduled maintenance has been completed.
Aug 11, 09:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 21:00 EDT
Scheduled -
D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Monday, August 10, 2026, at 9:00 p.m. until Tuesday, August 11, 2026, at 9:00 a.m.
This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
USG PROD institutions affected by this maintenance are:
* GeorgiaVIEW Online Learning Environment (QPROD) * GeorgiaVIEW Online Learning Environment (XPROD) * Augusta University * Georgia Southern University
Aug 10, 08:29 EDT
Completed -
The scheduled maintenance has been completed.
Aug 11, 07:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 23:01 EDT
Scheduled -
Network Support Services (NSS) will be running two commands on the firewalls at Daniels Bridge (DPA/DPB), to address an issue with the on chip packet descriptor buffer brought to light by Palo Alto Networks.
This maintenance will occur from Monday, August 10, 2026, at 11:00 p.m. until Tuesday, August 11, 2026, at 7:00 a.m.
IMPACT: None expected. Palo support has ensured that this is not service-affecting.
Aug 7, 09:34 EDT
Completed -
The scheduled maintenance has been completed.
Aug 11, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 22:00 EDT
Scheduled -
Parker Fiber will be performing maintenance within Parker FiberNet’s infrastructure. This maintenance will occur on Monday, August 10, 2026, from 10:00 p.m. until Tuesday, August 11, 2026, at 7:00 a.m.
Services should run in protect.
Where: In the area of Bogart GA / Watkinsville GA
Aug 4, 16:24 EDT
Completed -
The scheduled maintenance has been completed.
Aug 11, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 23:01 EDT
Scheduled -
Communications Consulting Group (CCG) will be performing a fiber maintenance to change out optic as part of a troubleshooting effort to clear a random alarm between 56M and GRI. This maintenance will occur on Monday, August 10, 2026, from 11:00 p.m. until Tuesday, August 11, 2026, at 3:00 a.m.
Completed -
The scheduled maintenance has been completed.
Aug 11, 01:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 00:00 EDT
Scheduled -
Bongo (third-party application) will be performing system maintenance that will affect the availability of their services: Video Assignments and Virtual Classroom. This maintenance will occur on Tuesday, August 11, 2026, from 12:00 a.m. until 1:00 a.m. Expected end-user impact should be within a 10-15 minute window. Any users already in Bongo Virtual Classroom meetings would not be impacted, but any new users attempting to access Bongo Video Assignments or Virtual Classroom during the maintenance window may not gain access.
This maintenance is NOT expected to affect other GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
USG PROD institutions affected by this maintenance are:
Completed -
The scheduled maintenance has been completed.
Aug 11, 01:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 23:00 EDT
Scheduled -
Network Support Services (NSS) will be upgrading the bandwidth of the primary campus handoffs for Georgia Southern on the GASO1.BB and GASO2.BB routers from 5Gbps to 10Gbps.
This maintenance will occur on Monday, August 10, 2026, at 11:00 p.m. until Tuesday, August 11, 2026, at 1:00 a.m.
No disruption to campus traffic is expected from this change.
Aug 6, 17:05 EDT
Completed -
The scheduled maintenance has been completed.
Aug 8, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 19:00 EDT
Scheduled -
Information Technology Services (ITS) will be installing Banner Baseline Patches and upgrades in Banner Production environments. This maintenance will occur on Friday, August 7, 2026, at 7:00 p.m. until Saturday, August 8, 2026, at 7:00 a.m.
Schools affected:
-Georgia Southern University - East Georgia Campus -Georgia Southern University
Aug 7, 16:41 EDT
Completed -
The scheduled maintenance has been completed.
Aug 7, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 23:00 EDT
Scheduled -
Network Support Services (NSS) will be upgrading the backup router at Valdosta State University (VAL.2BB)
This maintenance will occur from Thursday, August 6, 2026, at 11:00 p.m. until Friday, August 7, 2026, at 7:00 a.m.
Sites affected: VAL2. Services will be running on the primary router (VAL.BB) so this maintenance is not expected to be service-impacting.
Aug 3, 15:35 EDT
Completed -
The scheduled maintenance has been completed.
Aug 6, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 23:00 EDT
Scheduled -
Network Support Services (NSS) will be upgrading the primary router at Valdosta State University (VAL.BB)
This maintenance will occur from Wednesday, August 5, 2026, at 11:00 p.m. until Thursday, August 6, 2026, at 7:00 a.m.
Sites affected: Services will run in protect for Valdosta State University itself, so impact to them is not expected. Services will be impacted for South Georgia State College - Valdosta (SGAVAL).
Aug 3, 15:35 EDT