SYSTEMS STATUS
All Systems Operational

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials ? Operational
Augusta Health eShop ? Operational
AUFPLAY Operational
Data Warehouse and Business Intelligence ? Operational
GA DOE K-12 Network ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Content Manager ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financials ? Operational
GeorgiaFIRST Marketplace ? Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
East Georgia State College (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System ? Operational
Internal USO Services ? Operational
FS1 File Sharing Service Operational
USO BoardEffect ? Operational
USO Email and Calendar ? Operational
USO SharePoint / OneDrive ? Operational
USO SSO ? Operational
USO Teams ? Operational
USO Telephone System ? Operational
USO VPN ? Operational
USO Corporate Applications ? Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Operational
OneUSG Connect – Database ? Operational
OneUSG Connect – Core Practitioner ? Operational
OneUSG Connect – Employee and Manager Self-Service ? Operational
OneUSG Connect – Benefits: Alight ? Operational
OneUSG Connect – Benefits: Retirement @ Work ? Operational
OneUSG Connect – HPLAY ? Operational
OneUSG Connect- Careers Applicant Access ? Operational
OneUSG Connect – HTRN ? Operational
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) ? Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Georgia Film Academy Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow ? Operational
USG Identity Proxy ? Operational
USG Status Page ? Operational
USG Technology Store ? Operational
USO Cybersecurity Alerts ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ServiceNow Scheduled Maintenance Feb 11, 2025 22:00-23:00 EST
Enterprise Service Management will be implementing Minor Enhancements in the ServiceNow Production environment on Tuesday, February 11, 2025, from 10:00 p.m. until 11:00 p.m.

This work is not expected to affect ServiceNow access or service.

Posted on Feb 10, 2025 - 11:18 EST
Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, February 12, 2025, at 11:00 p.m. until Thursday, February 13, 2025, at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence - Authentication
- EBOR - PPV
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services:
- Axiom
- BDM
- CampusLogic Connect
- AIMS Parking services
- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- TeamMate Audit Management Legacy Archive System
- USO Active Directory
- USG Foundation Accounting Service
- VPN

Posted on Feb 07, 2025 - 16:51 EST
GeorgiaFIRST Marketplace UIT Downtime Feb 14, 2025 08:00 - Feb 16, 2025 12:00 EST
The GeorgiaFIRST Marketplace UIT environment will be unavailable on Friday, February 14, 2025, from 8:00 a.m. until Sunday, February 16, 2025, at 12:00 p.m. The UIT environment is the test GeorgiaFIRST Marketplace environment used by institutions in FPLAY for training and testing.

If institutional training or testing is scheduled during this time, please adjust your schedule as needed.

Posted on Feb 04, 2025 - 16:55 EST
The Data Warehouse (production) will be offline for maintenance during the window scheduled for Friday, February 14, 2025, at 11:00 PM and may remain unavailable until Saturday, February 15, 2025, at 7:00 AM.

During this time, services will be unavailable.

The following applications will not be available during this scheduled maintenance window:

- Cognos Business Intelligence & Reporting Application
- APEX Data Collection Application
- Catalog of Authorized Academic Programs
- HS/FICE Translation
- External Site Codes
- Oracle Database

Posted on Feb 04, 2025 - 14:02 EST
PeachNet Scheduled Maintenance - North Ring Feb 17, 2025 22:00 - Feb 18, 2025 10:00 EST
Zayo is performing routine fiber splice maintenance on the North Ring. This maintenance will occur on Monday, February 17, 2025, at 10:00 p.m. and last until Tuesday, February 18 at 10:00 a.m.

Zayo: TTN-0008368787

Circuits: FBDK/1390043/001//ZFS

Service: No outages are expected, but services will run in protect.

Posted on Feb 04, 2025 - 15:17 EST
OneUSG Connect Scheduled Maintenance Mar 7, 2025 23:15 - Mar 9, 2025 07:30 EDT
OneUSG Connect is scheduled for maintenance starting on Friday, March 7, 2025, at 11:15 p.m. and lasting until Sunday, March 9, 2025, at 7:00 a.m. During this time, OneUSG Connect, OneUSG Connect - Benefits and OneUSG Connect - Careers may not be available.
Posted on Jan 27, 2025 - 10:54 EST
Past Incidents
Feb 11, 2025

No incidents reported today.

Feb 10, 2025

No incidents reported.

Feb 9, 2025
Completed - The scheduled maintenance has been completed.
Feb 9, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 00:00 EST
Scheduled - Zayo is performing emergency fiber splice maintenance on the North Ring. This maintenance will occur on Sunday, February 9, 2025, at 12:00 a.m. and last until 6:00 a.m.

Zayo: TTN-0008409544

Circuits: FBDK/1390043/001//ZFS

Service: No outages are expected, but services will run in protect.

Feb 7, 16:31 EST
Feb 8, 2025
Completed - The scheduled maintenance has been completed.
Feb 8, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 23:00 EST
Scheduled - Network Support Services (NSS) will be upgrading the F5 load balancers in the Athens DB300 and UGA data centers. Services accessed via USG F5 virtual servers may experience interruptions during the upgrades.

This maintenance will occur on Friday, February 7, 2025, at 11:00 p.m. until Saturday, February 8, 2025, at 7:00 a.m.

Services Affected:
- Augusta Financials
- BCOMM Timeclocks
- Data Warehouse and Business Intelligence
- GeorgiaBEST Banner Managed Services
- GeorgiaBEST Degree Works Managed Services
- GeorgiaFIRST Marketplace
- GeorgiaFIRST PeopleSoft Financials
- gosa.georgia.gov hosted services
- INGRESS Registration Sharing System
- kibana.bor.usg.edu
- MOVEit Managed File Transfer
- mypassword.bor.usg.edu
- OneUSG Connect

Jan 28, 16:44 EST
Completed - The scheduled maintenance has been completed.
Feb 8, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 00:00 EST
Scheduled - Zayo is performing emergency fiber splice maintenance on the North Ring. This maintenance will occur on Saturday, February 8, 2025, at 12:00 a.m. and last until 6:00 a.m.

Zayo: TTN-0008409544

Circuits: FBDK/1390043/001//ZFS

Service: No outages are expected, but services will run in protect.

Feb 7, 00:00 EST
Feb 7, 2025
Feb 6, 2025
Completed - The scheduled maintenance has been completed.
Feb 6, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 23:00 EST
Scheduled - Network Support Services (NSS) will be decommissioning a router (TELX2) and fiber cleanup.

This maintenance will occur Wednesday, February 5, 2025, at 11:00 p.m. until approximately Thursday, February 6, 2025, at 7:00 a.m.

No service interruption is expected. All services already run on routers unaffected by this maintenance.

Feb 3, 14:54 EST
Feb 5, 2025
Completed - The scheduled maintenance has been completed.
Feb 5, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 23:00 EST
Scheduled - Network Support Services (NSS) will be decommissioning a router (TELX2) and fiber cleanup.

This maintenance will occur Tuesday, February 4, 2025, at 11:00 p.m. until approximately Wednesday, February 5, 2025, at 7:00 a.m.

No service interruption is expected. All services already run on routers unaffected by this maintenance.

Feb 3, 14:54 EST
Feb 4, 2025
Resolved - After monitoring the situation, Network Support Services (NSS) has confirmed the stability of network access to WAY (South Georgia State College - Waycross Campus) and the Apogee service to BRU (College of Coastal Georgia). The system should continue operating normally.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

Feb 4, 17:19 EST
Monitoring - All services are back up and running with protection.
Jan 31, 19:33 EST
Update - Alma Telephone Company (ATC) has located the cut and has crews en-route to begin restoration. No ETR at this time.
Jan 31, 17:29 EST
Identified - Network Support Services (NSS) received notification of multiple fiber cuts affecting PeachNet service to WAY (South Georgia State College - Waycross Campus) and the Apogee service to BRU (College of Coastal Georgia).

No ETR at this time. Updates will be posted here as they become available.

Jan 31, 16:22 EST
Completed - The scheduled maintenance has been completed.
Feb 4, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 23:00 EST
Scheduled - Network Support Services (NSS) will be decommissioning a router (TELX2) and fiber cleanup.

This maintenance will occur Monday, February 3, 2025, at 11:00 p.m. until approximately Tuesday, February 4, 2025, at 7:00 a.m.

No service interruption is expected. All services already run on routers unaffected by this maintenance.

Feb 3, 14:54 EST
Feb 3, 2025
Completed - The scheduled maintenance has been completed.
Feb 3, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 09:00 EST
Scheduled - Zayo is performing routine fiber splice maintenance on the North Ring. This maintenance will occur on Monday, February 3, 2025, at 9:00 a.m. and last until 4:00 p.m.

Zayo: TTN-0008341287

Circuits: FBDK/1390043/001//ZFS

Service: No outages are expected, but services will run in protect.

Jan 30, 14:59 EST
Feb 2, 2025

No incidents reported.

Feb 1, 2025
Completed - The scheduled maintenance has been completed.
Feb 1, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 23:01 EST
Scheduled - Information Technology Services (ITS) will conduct Ellucian Ethos Identity (EEID) maintenance on Friday, January 31, 2025, at 11:00 p.m. until Saturday, February 1, 2025, at 7:00 a.m.

During this period, the following Ellucian Ethos Identity (EEID) production services will be unavailable for the campuses below:

*GeorgiaVIEW Online Learning - Gordon State College
*GeorgiaVIEW Online Learning – Savannah State University

* Atlanta Metropolitan State College (AMSC)
* Georgia Gwinnett College (GGC)
* Savannah State University (SSU)
* East Georgia State College (EGSC)
* Gordon State College (GSC)
* South Georgia State College (SGSC)

Jan 29, 15:28 EST
Completed - The scheduled maintenance has been completed.
Feb 1, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 23:00 EST
Scheduled - Information Technology Services (ITS) will be performing service pack upgrades for the MoveIT Transfer (files.usg.edu) and MoveIT Automation applications. This maintenance will begin Friday, January 31, 2025, at 11:00 p.m. until Saturday, February 1, 2025, at 2:00 a.m.

During this time the applications should be expected to be unavailable. Traffic attempting to reach files.usg.edu during this time window may fail, and/or be intermittent. Scheduled transfers defined by MoveIT Automation will not run during all or part of this window.

Jan 29, 14:54 EST
Jan 31, 2025
Completed - The scheduled maintenance has been completed.
Jan 31, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 09:00 EST
Scheduled - Zayo is performing routine fiber splice maintenance on the North Ring. This maintenance will occur on Friday, January 31, 2025, at 9:00 a.m. and last until 4:00 p.m.

Zayo: TTN-0008341287

Circuits: FBDK/1390043/001//ZFS

Service: No outages are expected, but services will run in protect.

Jan 30, 14:58 EST
Jan 30, 2025
Completed - The scheduled maintenance has been completed.
Jan 30, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 15:00 EST
Scheduled - Zayo is performing routine fiber splice maintenance on the North Ring. This maintenance will occur on Thursday, January 30, 2025, at 9:00 a.m. and last until 4:00 p.m.

Zayo: TTN-0008341287

Circuits: FBDK/1390043/001//ZFS

Service: No outages are expected, but services will run in protect.

Jan 30, 14:57 EST
Completed - The scheduled maintenance has been completed.
Jan 30, 18:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 17:30 EST
Scheduled - Network Support Services (NSS) will reroute existing subnets dedicated to Clayton State University's residence hall service towards the primary campus interface.

This maintenance will occur on Thursday, January 30, 2025, from 5:30 p.m. until 6:30 p.m.

No disruption to residence hall service is expected as that service is no longer provided by PeachNet.

Jan 22, 11:32 EST
Completed - The scheduled maintenance has been completed.
Jan 30, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 21:00 EST
Scheduled - D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Wednesday, January 29, 2025, at 9:00 p.m. until Thursday, January 30, 2025, 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

USG PROD institutions affected by this maintenance are:

* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University

Jan 29, 10:46 EST
Completed - The scheduled maintenance has been completed.
Jan 30, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 13:05 EST
Scheduled - The OneUSG Connect HTRN (non-production) environment is currently unavailable.

HTRN will be unavailable until Thursday, January 30, 2024, at 7:00 a.m. We apologize for any inconvenience this may cause.

If you have questions or concerns, please contact the USG Service Desk at support@usg.edu

Jan 24, 13:04 EST
Jan 29, 2025
Completed - The scheduled maintenance has been completed.
Jan 29, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 23:00 EST
Scheduled - Alma Telephone Company (ATC) will repair a damaged section of fiber on Hwy. 32 at Iron road in Douglas Ga. Location: South Georgia State College - Waycross Campus (WAY) - South Georgia State College (SGA)

Circuit: Leased - Waycross to Douglas College for Board of Regents

This maintenance will occur on Tuesday, January 28, 2025, at 11:00 p.m. until Wednesday, January 29, 2025, at 7:00 a.m.

No outages are expected, but services will run in protect.

Jan 13, 11:47 EST
Jan 28, 2025
Completed - The scheduled maintenance has been completed.
Jan 28, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 08:00 EST
Scheduled - PeachNet Cloud Backup is scheduling a maintenance window on Tuesday, January 28, 2025, from 8:00 a.m. until 5:00 p.m.

Backup customers will still be able to log in and administer backups in Avamar, but during that two-hour window, backup jobs will start or continue but may not progress until the Data Domain is available again. Unfortunately, due to the nature of the upgrade, we are uncertain when that two-hour window will happen.

Jan 16, 11:48 EST
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of Banner access at Atlanta Metropolitan State College. The system should continue operating normally.

In the event that you experience any further issues with access to Banner, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

Jan 28, 13:57 EST
Monitoring - Information Technology Services (ITS) has restored full functionality of Banner access at Atlanta Metropolitan State College. We will continue to monitor this system for stability. If you are still experiencing issues with access to Banner, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Jan 28, 08:37 EST
Investigating - Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services. Administrative Banner is not accessible at this time for Atlanta Metropolitan State College. Users may encounter a 404 error message.
Jan 27, 13:27 EST
Completed - The scheduled maintenance has been completed.
Jan 28, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 23:00 EST
Scheduled - Network Support Services (NSS) will be decommissioning a router (TELX2) that has already been taken out of production.

This maintenance will occur Monday, January 27, 2025, at 11:00 p.m. until approximately Tuesday, January 28, 2025, at 7:00 a.m.

No service interruption is expected. All services already run on routers unaffected by this maintenance.

Jan 23, 14:53 EST