Scheduled - Kennesaw State University (KSU) UITS will be performing maintenance to update the infrastructure supporting the university network. This maintenance will occur on Sunday, May 19, 2019, from 9:00 a.m. until 3:00 p.m. For those users on-campus, including campus housing, a full outage is expected. Off-campus users will experience intermittent outages. During this time, D2L Brightspace may experience intermittent connectivity and periods of total downtime.

Check the status of KSU technologies and sign-up for service notifications at status.kennesaw.edu
May 17, 17:01 EDT

Scheduled - OneUSG Connect - Time Clock Services will be unavailable for scheduled maintenance on Friday, May 17, 2019 at 11:00 p.m. until Saturday, May 18, 2019 at 7:00 a.m. During this window, the time clocks will drop offline periodically, however they will still be available for use while they are offline.

If you have questions or concerns, please contact OneUSG Connect Support by email at: oneusgsupport@usg.edu
May 17, 13:46 EDT

Scheduled - GeorgiaFIRST PeopleSoft Financials Production database (FPROD) will be unavailable for scheduled maintenance on Friday, May 17, 2019 at 11:00 p.m. until Saturday, May 18, 2019 at 7:00 a.m. During this period, GeorgiaFIRST PeopleSoft Financials (FPROD), PSQUEST access, GeorgiaFIRST MarketPlace and Expenses and ePro Self-Service Portal will not be available.

Systems Affected:
- GeorgiaFIRST PeopleSoft Financials production (FPROD)
- PSQUEST access
- GeorgiaFIRST Marketplace access
- Expenses and ePro Self-Service Portal
May 17, 13:44 EDT

Scheduled - Network Support Services (NSS) will be performing emergency maintenance on an access switch supervisor module on the second floor of DB300 due to a hardware failure. This will occur on Thursday, May 16, 2019 at 11:00 p.m. until Friday, May 17, 2019 at 7:00 a.m. Telephony and LAN Services on the AHN-4507r-2.xbb access switch will be unavailable during portions of the maintenance window.
May 16, 16:29 EDT

Scheduled - Information Technology Services (ITS) will be performing emergency maintenance tonight to mitigate a recently announced security issue. This will occur from Wednesday, May 15, 2019 at 11:00 p.m. until Thursday, May 16, 2019 at 7:00 a.m.

The following services may experience intermittent access issues:
- Banner Document Management (BDM) - Albany State University
- Banner Document Management (BDM) - Atlanta Metropolitan State College
- Banner Document Management (BDM) - Georgia Gwinnett College
- Banner Document Management (BDM) - Georgia Southwestern State University
- PPV Budget Application
- iStrategy
- TeamMate

We apologize for the inconvenience.
May 15, 15:09 EDT

Scheduled - Network Support Services (NSS) will be installing new LAN switching infrastructure at USO Athens Office (DB300). This will occur on Wednesday, May 15, 2019 at 8:00 p.m. until Thursday, May 16, 2019 at 7:00 a.m. The DB300 LAN services will be unavailable for a portion of this maintenance, and ITS Data Center (DB300) services may be impacted.

Services Affected:
- USO Athens LAN Services (DB300)
- USO Athens Telephone System (DB300)
- ITS Data Center (DB300)
- PeachNet Cloud Services
- Data Warehouse and Business Intelligence
- Georgia Archives (everything except ARCNAS)
- GeorgiaBEST Banner Managed Services
- GeorgiaBEST Degree Works Managed Services
- GeorgiaFIRST Financials
- Georgia ONmyLINE
- INGRESS Registration Sharing System
- MOVEit Managed File Transfer
- OneUSG Connect
- Web Services (www.usg.edu)
- Affordable Learning Georgia
- Georgia Archives
- Georgia Film Academy
- GAtracs
- Georgia WebMBA
- GoBackMoveAhead
- Jimmy Carter Library
- USG Budgetary Reporting System
- USG Foundation

If you experience issues with making a call to the ITS Helpdesk main line (706-583-2001) during this maintenance, please send an email to: helpdesk@usg.edu or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at: 404-831-3669.
May 10, 16:34 EDT

Scheduled - GeorgiaFIRST PeopleSoft Financials Update 5.46 is scheduled to be applied on Monday, May 13, 2019 at 11:00 p.m. until Tuesday, May 14, 2019 at 7:00 a.m. For this update to be applied, the Production database (FPROD) will be shut down and will remain unavailable until the end of the maintenance period.

The following applications will not be available during this scheduled maintenance window:
• GeorgiaFIRST PeopleSoft Financials production (FPROD)
• PSQUEST access
• GeorgiaFIRST Marketplace access
• Expenses and ePro Self-Service Portal
May 13, 17:16 EDT

Scheduled - Systems Support Services (SSS) will be doing Operating System (OS) patching on Monday, May 13, 2019 at 11:00 p.m. until Tuesday, May 14, 2019 at 4:00 a.m. During this time users may experience intermittent outages of the related services.

Affected services:
- Internal USO Services: USO VPN
- INGRESS Registration Sharing System
- Data Warehouse and Business Intelligence
• Cognos Business Intelligence & Reporting Application 
• APEX Data Collection Application 
• Degrees & Majors Authorized 
• HS/FICE Translation 
• External Site Codes 
• Oracle Database
May 10, 10:00 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the USG Budgetary System on Monday, May 13, 2019 from 5:00 p.m. until 6:00 p.m. ITS will modify the Application in the USG Quarterly Reporting System section. During this period, the application will not be available for reporting. Data submissions in this area should be postponed until the maintenance period is over.

Additions to the system.
- Budget Analysts section changes.
May 8, 09:42 EDT

Scheduled - Systems Support Services (SSS) will be doing Operating System (OS) patching on Friday, May 10, 2019 at 10:00 p.m. until Saturday, May 11, 2019 at 7:00 a.m. GeorgiaBest OS patching begins at 10:00 p.m. and all other services will begin at 11:00 p.m.

During this period, users will be unable to access the affected services. All patched OSes will be rebooted.

Components Affected:
- Data Warehouse and Business Intelligence
- Georgia Archives (everything except ARCNAS)
- GeorgiaBEST Banner Managed Services
- GeorgiaBEST Degree Works Managed Services
- GeorgiaFIRST Financials
- Georgia ONmyLINE
- INGRESS Registration Sharing System
- MOVEit Managed File Transfer
- OneUSG Connect
- Web Services (www.usg.edu)
- Affordable Learning Georgia
- Georgia Archives
- Georgia Film Academy
- GAtracs
- Georgia WebMBA
- GoBackMoveAhead
- Jimmy Carter Library
- USG Budgetary Reporting System
- USG Foundation
May 6, 10:17 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance to decommission the print servers (PS1 and BORTW-4510-V001) on Friday, May 10, 2019 from 8:00 p.m. until 11:59 p.m.

During and after this maintenance period, users will no longer be able to utilize printers that point to these old servers. All users should already be utilizing the new PrinterLogic services.

Sites affected:
USO Atlanta Office (Trinity Washington)
Georgia Archives Office
USO Athens Office (DB300)
Georgia Records Center
May 7, 09:55 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled patch maintenance on the PeachNet Virtual Data Center (VDC) on Friday, May 10, 2019 at 8:00 a.m until 12:00 p.m.

During this period, administrators will not be able to access the VDC interface for managing their VDC environments. Virtual machines (VMs) and VM guests will not be affected during this maintenance and they will continue to run as normal during this maintenance period.
Apr 30, 11:18 EDT

Scheduled - OneUSG Connect: HPRE & HPLAY will be unavailable for maintenance from Thursday, May 9, 2019 at 7:00 p.m. until Friday, May 10, 2019 at 7:00 a.m. During this time, OneUSG Connect: HPRE & HPLAY will not be available.

If you have questions or concerns, please contact OneUSG Connect Support by email at: oneusgsupport@usg.edu
May 6, 11:28 EDT

Scheduled - Systems Support Services (SSS) will be performing OS patching and applying an emergency security fix on SSO related systems. This maintenance will occur on Thursday, May 9, 2019 from 11:00 p.m. until Friday, May 10, 2019 at 3:00 a.m. No services are expected to be affected.
May 9, 13:49 EDT

Scheduled - Network Support Services (NSS) will be making changes to the NSX BGP Peering relationship on the USO Athens Office (AHN.rtr) router on Monday, May 6, 2019 at 11:00 p.m. until Tuesday, May 7, 2019 at 3:00 a.m.

No service interruptions are expected during this maintenance.
May 6, 15:28 EDT

Scheduled - OneUSG Connect HPRE will be unavailable for scheduled maintenance due to conversion activity to prepare for Cohort 5 User Acceptance Testing (UAT). This maintenance will occur from Monday, April 22, 2019 at 9:00 a.m. until Monday, May 6, 2019 at 8:00 a.m. During this time, OneUSG Connect (HPRE) will not be available.

If you have questions or concerns, please contact OneUSG Connect Support by email at: oneusgsupport@usg.edu
Apr 22, 09:00 EDT