Scheduled - Systems Support Services (SSS) will be doing OS patching on Friday, May 7, 2021 at 10:00 p.m. until Saturday, May 8, 2021 at 7:00 a.m. GeorgiaBest patching begins at 10:00 p.m. and all other services will begin at 11:00 p.m.

During this period, users will be unable to access the affected services. All patched OSes will be rebooted.

Components Affected:

- Augusta University Financials
- Data Warehouse and Business Intelligence
- Georgia Archives (everything except ARCNAS)
- GeorgiaBEST Banner Managed Services
- GeorgiaBEST Degree Works Managed Services
- GeorgiaFIRST Financials
- Georgia ONmyLINE
- INGRESS Registration Sharing System
- MOVEit Managed File Transfer
- OneUSG Connect
- Web Services (www.usg.edu)
- Affordable Learning Georgia
- Georgia Archives
- Georgia Film Academy
- GAtracs
- GoBackMoveAhead
- Jimmy Carter Library
- USG Budgetary Reporting System
- USG Foundation
May 3, 10:13 EDT

Scheduled - Systems Support Services (SSS) will be conducting scheduled maintenance on ARS (directory.bor.usg.edu) and Password Manager (mypassword.bor.usg.edu). This maintenance will occur on Friday, May 7, 2021 from 11:00 p.m. until Saturday, May 8, 2021 at 1:00 a.m.

During this time ARS and Password Manager will be unavailable.
May 5, 12:12 EDT

Scheduled - Georgia Public Web (GPW) will be working with their vendor to identify and correct a unidirectional loss on the fiber near Covington (COV) on the Athens Ring. Several services will run in protect. This maintenance will occur on Thursday, May 6, 2021 from 11:00 p.m. until Friday, May 7, 2021 at 7:00 a.m.

No outages are expected.
May 6, 17:06 EDT

Scheduled - Network Support Services (NSS) will be performing firmware upgrades on the Central Ring DWDM equipment. This maintenance will occur on Thursday, May 6, 2021 from 11:00 p.m. until Friday, May 7, 2021 at 3:00 a.m.

No outages are expected.
May 5, 10:31 EDT

Scheduled - Network Support Services (NSS) will be migrating the firewalls at 56 Marietta Street in Atlanta (TPA/TPB) to the Panorama centralized management system. This maintenance will occur on Wednesday, May 5, 2021 at 11:00 p.m. until Thursday, May 6, 2021 at 3:00 a.m.

There should not be any service interruptions during this maintenance.
May 5, 12:05 EDT

Scheduled - Alma Telephone Company (ATC) will be performing fiber maintenance on the following fiber spans:

1. Between South Georgia State College in Waycross (WAY) and the Jesup PoP.
2. Between South Georgia State College in Waycross (WAY) and South Georgia State College in Douglas (SGA).
3. Between South Georgia State College in Waycross (WAY) and Brunswick.

This maintenance will occur on Monday, May 3, 2021 at 11:00 p.m. until approximately Tuesday, May 4, 2021 at 7:00 a.m.

South Georgia State College in Waycross (WAY) as well as PN0172A/B/C, Apogee's service to Brunswick will be down during the maintenance. The College of Coastal Georgia as well as Augusta University - Brunswick will route out the backup metro-E. Other services on the Southeast Ring will run in protect.

Sites affected:

- South Georgia State College in Waycross (WAY)
- PN0172A/B/C (Apogee)
- Augusta University - Brunswick (GHSUBRU)
- College of Coastal Georgia (BRU2)
Apr 28, 09:22 EDT

Scheduled - OneUSG Connect will be unavailable to all University System of Georgia employees from Friday, April 30, 2021 at 11:59 p.m. until Saturday, May 1, 2021 at 7:00 a.m. During this time, Employee Self Service, Manager Self Service, and Careers will not be available.

Timeclocks and Benefits will be available.
Apr 30, 13:22 EDT

Scheduled - Information Technology Services (ITS) will be conducting Oracle System maintenance on Saturday, May 1, 2021, from 12:00 a.m. until 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence
- GeorgiaBEST Banner Managed Services
- GeorgiaBEST Degree Works Managed Services
- GeorgiaFIRST Financials
- Web Services (www.usg.edu)
- INGRESS Registration Sharing System
- OneUSG Connect
- GOSA (Governor's Office of Student Achievement)
- Augusta University Financials
Apr 28, 15:12 EDT

Scheduled - Georgia Highlands College will be performing maintenance on local Authentication services beginning Friday, April 30, 2021 at 5:00 a.m. until 7:00 p.m.

During this time, there could be issues when attempting to authenticate into Brightspace from on and off campus.
Apr 30, 10:39 EDT

Scheduled - Network Support Services (NSS) will be upgrading the operating system on the DB300 Firewalls (DPA/DPB). This maintenance will occur on Wednesday, April 28, 2021 at 11:00 p.m. until Thursday, April 29, 2021 at 3:00 a.m.

No outages are expected
Apr 20, 11:24 EDT

Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be retrieving gear used during the creation of the Central Ring optical Guard Band from several sites. We will also be bringing up new backbone services to GASW. Locations include Jacksonville POP (JAX), Savannah POP (QSAV), Shared Services Center (SSC), Albany State University - West Campus (DAR), Bainbridge POP (GBAI), Georgia Southwestern State University (GASW), Americus POP (AMER), and 56 Marietta Street (TELX). This maintenance will occur on Wednesday, April 28, 2021 from 9:00 a.m. until 5:00 p.m.

No outages are expected.
Apr 23, 15:42 EDT

Scheduled - The Data Warehouse (production) will be offline for maintenance during the window scheduled for Tuesday, April 27, 2021 beginning at 11:00 p.m. and may remain unavailable until Wednesday, April 28, 2021 at 7:00 a.m.

During this time, services will be unavailable.

The following applications will not be available during this scheduled maintenance window:

* Cognos Business Intelligence & Reporting Application
* APEX Data Collection Application
* Degrees & Majors Authorized
* HS/FICE Translation
* External Site Codes
* Oracle Database
Apr 21, 08:51 EDT

Scheduled - An Alma Telephone Company (ATC) vendor will be performing a fiber relocation, due to a Department of Transportation (DOT) project on U.S. Hwy 1. The affected span is between East Georgia State College in Swainsboro (EGA) and Baxley (BAX). The vendor anticipates the work to be completed within 5 hours. This maintenance will occur Tuesday, April 27, 2021 at 11:00 p.m. until Wednesday, April 28, 2021 at 7:00 a.m.

Services on the SouthEast ring will run in protect. No service outages are expected.
Apr 15, 10:49 EDT

Scheduled - Georgia Public Web (GPW) and a local fiber vendor will be performing a fiber relocation. Optical services on the Athens Ring will run in protect during the maintenance. This maintenance will occur Tuesday, April 27, 2021 at 11:00 p.m. until Wednesday, April 28, 2021 at 7:00 a.m.

No outages are expected.
Apr 12, 11:21 EDT

Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be retrieving gear used during the creation of the Central Ring optical Guard Band from several sites. We will also be bringing up new backbone services to GASW. Locations include Jacksonville POP (JAX), Savannah POP (QSAV), Shared Services Center (SSC), Albany State University - West Campus (DAR), Bainbridge POP (GBAI), Georgia Southwestern State University (GASW), Americus POP (AMER), and 56 Marietta Street (TELX). This maintenance will occur on Tuesday, April 27, 2021 from 12:00 p.m. until 6:00 p.m.

No outages are expected.
Apr 23, 15:42 EDT

Scheduled - Communications Consulting Group (CCG) will be restarting a DWDM card at Georgia Tech Savannah (GTREP) to resolve an issue resulting in degraded services. If that doesn't resolve the issue, a replacement may be required. This maintenance will occur on Monday, April 26, 2021 at 11:00 p.m. until Tuesday, April 27, 2021 at 7:00 a.m.

PN0172A/B/C (Apogee's service to Brunswick) will experience an outage during this time.
Apr 26, 16:03 EDT

Scheduled - Georgia Public Web (GPW) and a local fiber vendor will be performing a fiber relocation. Optical services on the Athens Ring will run in protect during the maintenance. This maintenance will occur Monday, April 26, 2021 at 11:00 p.m. until Tuesday, April 27, 2021 at 7:00 a.m.

No outages are expected.
Apr 12, 11:21 EDT

Scheduled - Information Technology Services (ITS) will be conducting non-service affecting maintenance for the INGRESS application. This maintenance is NOT expected to affect INGRESS access or service. If this maintenance adversely impacts server performance, additional information will be posted here. This maintenance will occur on Friday, April 23, 2021 from 11:00 p.m. until Saturday, April 24, 2021 at 7:00 a.m.
Apr 23, 15:11 EDT

Scheduled - As reviewed in the TLS Security Update webinar on March 10, 2021, Information Technology Services (ITS) performed non-disruptive maintenance to turn off network protocols TLS versions 1.0 and 1.1 at all Managed Services Institutions in Pre-Production environments on March 15, 2021.

These network protocols have been scheduled to be turned off permanently in Production during the maintenance window scheduled for Friday, April 23, 2021 beginning at 10:00 p.m. until Saturday, April 24, 2021 at 7:00 a.m.

Note: No application downtime is expected during this time.
Apr 22, 08:41 EDT