SYSTEMS STATUS

Systems Support Services Emergency Maintenance - USG Identity Proxy
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 06, 2023 - 18:00 EST
Scheduled - System Support Services (SSS) will be conducting emergency maintenance on
the USG Identity Proxy service. This maintenance will occur on Wednesday, December 6, 2023, at 6:00 p.m. until Wednesday, December 6, 2023, at 8:00 p.m.

There is a possibility of a brief interruption of the Single-Sign-On Service
provided by the USG Identity Proxy during this maintenance period.

Services Affected:

- Augusta University Financials
- Concord
- Equifax Compliance Center
- GeorgiaFIRST Financials
- Gitlab
- OneUSG Connect
- OneUSG Connect Benefits (Alight)
- OnSpring
- ServiceNow
- TIAA Retirement at Work
- USG Identity Proxy
- USO BoardEffect
- USO SSO
- Web Services
Dec 6, 2023 18:00-20:00 EST

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Under Maintenance
Augusta University Financials ? Under Maintenance
Augusta Health eShop ? Under Maintenance
AUFPLAY Operational
Data Warehouse and Business Intelligence ? Operational
GA DOE K-12 Network ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Content Manager ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Under Maintenance
GeorgiaFIRST PeopleSoft Financials ? Under Maintenance
GeorgiaFIRST Marketplace ? Under Maintenance
TeamMate Audit Management System ? Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
East Georgia State College (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System ? Operational
Internal USO Services ? Under Maintenance
FS1 File Sharing Service Operational
USO BoardEffect ? Under Maintenance
USO Email and Calendar ? Operational
USO SharePoint / OneDrive ? Operational
USO SSO ? Under Maintenance
USO Teams ? Operational
USO Telephone System ? Operational
USO VPN ? Operational
USO Corporate Applications ? Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Under Maintenance
OneUSG Connect – Database ? Under Maintenance
OneUSG Connect – Core Practitioner ? Under Maintenance
OneUSG Connect – Employee and Manager Self-Service ? Under Maintenance
OneUSG Connect – Benefits: Alight ? Under Maintenance
OneUSG Connect – Benefits: Retirement @ Work ? Operational
OneUSG Connect – KABA Time Clocks ? Operational
OneUSG Connect – HPLAY ? Operational
OneUSG Connect - HPRE ? Operational
OneUSG Connect- Careers Applicant Access ? Operational
OneUSG Connect – HTRN ? Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) ? Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow ? Under Maintenance
USG Identity Proxy ? Under Maintenance
USG Status Page ? Operational
USG Technology Store ? Operational
USO Cybersecurity Alerts ? Operational
Web Services (www.usg.edu) ? Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance - Fort Valley State University Dec 6, 2023 19:00 - Dec 7, 2023 07:00 EST
Fort Valley State University's IT Department will be conducting critical systems maintenance on Wednesday, December 6, 2023, from 7:00 p.m. until Thursday, December 7, 2023, at 7:00 a.m. During this period, there may be temporary service interruptions to systems including Brightspace by D2L which is accessible through Single Sign-on (SSO).

If you have any questions, please contact the Fort Valley State University Office of Information Technology at 478-825-6228.
Posted on Dec 05, 2023 - 13:20 EST
PeachNet Scheduled Firewall Maintenance - DB300 (DPA/DPB) Dec 6, 2023 23:00 - Dec 7, 2023 03:00 EST
Network Support Services (NSS) will be upgrading the operating system on the DB300 firewalls (DPA/DPB). This maintenance will occur on Wednesday, December 6, 2023, at 11:00 p.m. until Thursday, December 7, 2023, at 3:00 a.m.

The firewalls are configured for high availability so this should not be service affecting.
Posted on Dec 01, 2023 - 16:57 EST
PeachNet Scheduled Maintenance - AGA Fiber Maintenance in Duluth, GA Dec 6, 2023 23:00 - Dec 7, 2023 05:00 EST
An AGA Vendor will perform fiber maintenance to rebuild a splice case. Services on the North Ring will run in protect.

This maintenance will occur on Wednesday, December 6, 2023, at 11:00 p.m. until Thursday, December 7, 2023, at 5:00 a.m.

No outages are expected, services will run in protect.
Posted on Nov 30, 2023 - 13:52 EST
PeachNet Scheduled Maintenance - Fiber maintenance in Atlanta Dec 6, 2023 23:00 - Dec 7, 2023 07:00 EST
Zayo will be performing fiber splicing between Georgia State University - Dunwoody Campus (GPCDUN) and Georgia State University - Alpharetta (GSUALP). This maintenance will occur on Wednesday, December 6, 2023, at 11:00 p.m. until Thursday, December 7, 2023, at 7:00 a.m.

Services on the North Ring will run in protect.
Posted on Nov 10, 2023 - 15:56 EST
PeachNet Scheduled Maintenance - Fiber maintenance in Atlanta Dec 7, 2023 23:00 - Dec 8, 2023 07:00 EST
Zayo will be performing fiber splicing between Georgia State University - Dunwoody Campus (GPCDUN) and Georgia State University - Alpharetta (GSUALP). This maintenance will occur on Thursday, December 7, 2023, at 11:00 p.m. until Friday, December 8, 2023, at 7:00 a.m.

Services on the North Ring will run in protect.
Posted on Nov 10, 2023 - 16:04 EST
Banner Managed Services Production Downtime Dec 8, 2023 23:00 - Dec 9, 2023 07:00 EST
Information Technology Services (ITS) will be completing maintenance in Banner Production environments on Friday, December 8, 2023, at 11:00 p.m. until Saturday, December 9, 2023, at 7:00 a.m. Banner Managed Services databases will be unavailable during this time.

Banner Managed Services:

- Atlanta Metropolitan State College
- Dalton State College
- Georgia Gwinnett College
- Gordon State College
Posted on Nov 02, 2023 - 14:53 EDT
Past Incidents
Dec 6, 2023
PeachNet Scheduled Palo Alto Firewall Maintenance - USO Atlanta & Shared Services Center
Completed - The scheduled maintenance has been completed.
Dec 6, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 19:00 EST
Scheduled - Network Support Services (NSS) will be performing a software update to the Palo Alto firewalls at the University System Office (USO) and the Shared Services Center (SSC). This should not be service affecting.

This maintenance will occur on Tuesday, December 5, 2023, at 7:00p.m. until Wednesday, December 6, 2023, at 7:00 a.m.
Nov 29, 22:56 EST
PeachNet Scheduled Maintenance - Fiber maintenance in Atlanta
Completed - The scheduled maintenance has been completed.
Dec 6, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 23:01 EST
Scheduled - An AGA Vendor will be performing maintenance to relocate exposed SEP from pole to existing vault. This maintenance will occur on Tuesday, December 5, 2023, at 11:00 p.m. until Wednesday, December 6. 2023, at 7:00 a.m.

Services on the Northwest Ring will run in protect.
Nov 10, 15:16 EST
PeachNet Scheduled Maintenance - Fiber maintenance in Atlanta
Completed - The scheduled maintenance has been completed.
Dec 6, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 23:01 EST
Scheduled - Zayo will be performing fiber splicing between Georgia State University - Dunwoody Campus (GPCDUN) and Georgia State University - Alpharetta (GSUALP). This maintenance will occur on Tuesday, December 5, 2023, at 11:00 p.m. until Wednesday, December 6, 2023, at 7:00 a.m.

Services on the North Ring will run in protect.
Nov 10, 15:48 EST
PeachNet Scheduled Maintenance - AGA Fiber Maintenance in Duluth, GA
Completed - The scheduled maintenance has been completed.
Dec 6, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 23:00 EST
Scheduled - An AGA Vendor will perform fiber maintenance to rebuild a splice case. Services on the North Ring will run in protect.

This maintenance will occur on Tuesday, December 5, 2023, at 11:00 p.m. until Wednesday, December 6, 2023, at 5:00 a.m.

No outages are expected, services will run in protect.
Nov 30, 13:52 EST
Scheduled MoveIT Maintenance
Completed - The scheduled maintenance has been completed.
Dec 6, 02:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 23:00 EST
Scheduled - Information Technology Services (ITS) will be performing application changes for the MOVEit Transfer (files.usg.edu & ftp.ssc.usg.edu). This maintenance will begin Tuesday, December 5, 2023, at 11:00 p.m. until Wednesday, December 6, 2023, at 2:00 a.m.

During this time, MOVEit Managed File Transfer System (files.usg.edu, ftp.ssc.usg.edu) will be unavailable.
Dec 1, 11:03 EST
Dec 5, 2023
Systems Support Services non-disruptive Maintenance - USG Identity Proxy
Completed - The scheduled maintenance has been completed.
Dec 5, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 23:01 EST
Scheduled - System Support Services (SSS) will be conducting maintenance on the USG Identity Proxy service. This maintenance will occur on Monday, December 4, 2023, at 11:00 p.m. until Tuesday, December 5, 2023, at 7:00 a.m.

There is a possibility of a brief interruption of the Single-Sign-On Service provided by the USG Identity Proxy during this maintenance period.

Services Affected:

- Augusta University Financials
- Concord
- Equifax Compliance Center
- GeorgiaFIRST Financials
- Gitlab
- OneUSG Connect
- OneUSG Connect Benefits (Alight)
- OnSpring
- ServiceNow
- TIAA Retirement at Work
- USG Identity Proxy
- USO BoardEffect
- USO SSO
- Web Services
Dec 4, 16:07 EST
PeachNet Scheduled Maintenance - Fiber maintenance in Atlanta
Completed - The scheduled maintenance has been completed.
Dec 5, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 23:00 EST
Scheduled - Zayo will be performing fiber splicing between Georgia State University - Dunwoody Campus (GPCDUN) and Georgia State University - Alpharetta (GSUALP). This maintenance will occur on Monday, December 4, 2023, at 11:00 p.m. until Tuesday, December 5, 2023, at 7:00 a.m.

Services on the North Ring will run in protect.
Nov 10, 15:38 EST
PeachNet Scheduled Maintenance - Fiber maintenance in Atlanta
Completed - The scheduled maintenance has been completed.
Dec 5, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 23:00 EST
Scheduled - An AGA Vendor will be performing maintenance to relocate exposed SEP from pole to existing vault. This maintenance will occur on Monday, December 4, 2023, at 11:00 p.m. until Tuesday, December 5. 2023, at 7:00 a.m.

Services on the Northwest Ring will run in protect.
Nov 10, 15:05 EST
PeachNet Scheduled Maintenance - AGA Fiber Maintenance in Duluth, GA
Completed - The scheduled maintenance has been completed.
Dec 5, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 23:00 EST
Scheduled - An AGA Vendor will perform fiber maintenance to rebuild a splice case. Services on the North Ring will run in protect.

This maintenance will occur on Monday, December 4, 2023, at 11:00 p.m. until Tuesday, December 5, 2023, at 5:00 a.m.

No outages are expected, services will run in protect.
Nov 30, 13:52 EST
Dec 4, 2023
GeorgiaVIEW SSO Access Issues Reported - University of Georgia - uga.view.usg.edu
Resolved - The UGA SSO system is back up. It was down on Sunday, December 3, 2023, from 11:34 p.m. until Monday, December 4, 2023, at 1:19 a.m. Users may have experienced problems logging into GeorgiaVIEW Brightspace at the University of Georgia.

The system is functioning normally at this time.
Dec 4, 12:48 EST
System Maintenance Scheduled - Augusta University Financials (AUFPROD)
Completed - The scheduled maintenance has been completed.
Dec 4, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 17:00 EST
Scheduled - Augusta University Financials will be unavailable for scheduled maintenance on Friday, December 1, 2023, at 5:00 p.m. until Monday, December 4, 2023, at 7:00 a.m. for the application of Augusta University Financials Release 1.60.

The following applications will not be available during this scheduled maintenance window:

* Augusta University PeopleSoft Financials production (AUFPROD)
* PSQUEST access
* Health eShop access
Dec 1, 09:48 EST
GeorgiaBEST Degree Works Managed Services Production Downtime
Completed - The scheduled maintenance has been completed.
Dec 4, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 15:00 EST
Scheduled - Information Technology Services (ITS) will be completing scheduled maintenance for GeorgiaBEST DegreeWorks Managed Services (production) environments and they will be unavailable. This maintenance will occur on Thursday, November 30, 2023, beginning at 3:00 p.m. until Monday, December 4, 2023, at 7:00 a.m.

The following schools are impacted:

- Atlanta Metropolitan State College
- Dalton State College
- Georgia Southwestern State University
- Savannah State University
Nov 29, 15:59 EST
Dec 3, 2023

No incidents reported.

Dec 2, 2023
Banner Managed Services Production Downtime
Completed - The scheduled maintenance has been completed.
Dec 2, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 17:30 EST
Scheduled - Information Technology Services (ITS) will be completing maintenance in Banner Production environments on Friday, December 1, 2023, at 5:30 p.m. until Saturday, December 2, 2023, at 7:00 a.m. Banner Managed Services databases will be unavailable during this time.

A full listing of institutions and downtimes is below:

-Abraham Baldwin Agricultural College
-Atlanta Metropolitan State College Starting at 6:00 p.m.
-Clayton State University
-College of Coastal Georgia
-Columbus State University
-Dalton State College
-Fort Valley State University Starting at 8:00 p.m.
-Georgia Gwinnett College Starting at 6:00 p.m.
-Savannah State University
-Valdosta State University
Nov 21, 10:49 EST
Banner Managed Services Production Downtime
Completed - The scheduled maintenance has been completed.
Dec 2, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 17:30 EST
Scheduled - Information Technology Services (ITS) will be completing maintenance in Banner Production environments on Friday, December 1, 2023, at 5:30 p.m. until Saturday, December 2, 2023, at 7:00 a.m. Banner Managed Services databases will be unavailable during this time.

A full listing of institutions and downtimes is below:

-Albany State University Starting at 7:00 p.m.
-East Georgia State College
-Georgia College and State Univ
-Georgia Southern University Starting at 10:00 p.m.
-Georgia Southwestern State University
-Gordon State College
-Middle Georgia State University
-South Georgia State College Starting at 6:00 p.m.
-University of West Georgia Starting at 10:00 p.m.
Nov 21, 10:51 EST
Dec 1, 2023
GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING
Completed - The scheduled maintenance has been completed.
Dec 1, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 21:00 EST
Scheduled - D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Thursday, November 30, 2023 from 9:00 p.m. until Friday, December 1, 2023 at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.



USG PROD institutions affected by this maintenance are:

- GeorgiaVIEW Online Learning Environment (QPROD)
- GeorgiaVIEW Online Learning Environment (XPROD)
- Augusta University
- Georgia Southern University
Nov 29, 11:25 EST
PeachNet Firewall Maintenance: Archives Morrow & Archives Records Center Austell
Completed - The scheduled maintenance has been completed.
Dec 1, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 21:00 EST
Scheduled - Network Support Services (NSS) will be upgrading the operating system on the Archives Morrow and Archives Austell (Records Center) firewall pairs. The firewalls are configured for high availability so this should not be service affecting.

This maintenance will occur on Thursday, November 30, 2023, at 9:00 p.m. until Friday, December 1, 2023, at 2:00 a.m.
Nov 28, 14:05 EST
Nov 30, 2023
GeorgiaBEST Managed Services Issue Reported
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of Banner and Self-Service Banner access. The system should continue operating normally.

In the event that you experience any further issues with Banner access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 30, 08:48 EST
Monitoring - Information Technology Services (ITS) is currently monitoring reports of issues with GeorgiaBEST Managed Services. Affected users may have been experiencing connectivity issues with Banner and Self-Service Banner. Full functionality appears to have been restored and additional information will be posted here. We will continue to monitor this system for stability. If you are still experiencing issues with GeorgiaBEST Managed Services, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 29, 15:01 EST
PeachNet Scheduled Maintenance - TPA/TPB Firewall
Completed - The scheduled maintenance has been completed.
Nov 30, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 23:00 EST
Scheduled - Network Support Services (NSS) will be upgrading the operating system on the ITS TPA/TPB firewall pair. The firewalls are configured for high availability so this should not be service affecting. This maintenance will occur on Monday, November 27, 2023, at 11:00 p.m. until Tuesday, November 28, 2023, at 2:00 a.m.
Nov 27, 23:00 EST
Nov 29, 2023
Nov 28, 2023
PeachNet Scheduled Maintenance - UGA Boyd Firewall (UPA/UPB)
Completed - The scheduled maintenance has been completed.
Nov 28, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 23:00 EST
Scheduled - Network Support Services (NSS) will be upgrading the ITS UGA Boyd firewalls (UPA/UPB). This maintenance will occur on Monday, November 27, 2023, at 11:00 p.m. until Tuesday, November 28, 2023, at 2:00 a.m.

The firewalls are configured for high availability so this should not be service affecting.
Nov 21, 11:46 EST
Nov 27, 2023
Network Access Issues - USO Shared Services Center
Resolved - After monitoring the situation for 48 hours, Information Technology Services (ITS) has confirmed the stability of network access at the USO Shared Services Center. The system should continue operating normally.

In the event that you experience any further issues with connecting to the network, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 27, 15:07 EST
Monitoring - Information Technology Services (ITS) is reporting that for approximately 51 minutes network access at the USO Shared Services Center was down due to power issues. Affected users may have experienced problems with access to USO Shared Services Center. We will continue to monitor this system for stability. If you are still experiencing issues with network access at SSC, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 25, 10:43 EST
Nov 26, 2023

No incidents reported.

Nov 25, 2023
Nov 24, 2023
GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING
Completed - The scheduled maintenance has been completed.
Nov 24, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 21:00 EST
Scheduled - D2L will be conducting non-service affecting maintenance to update the GeorgiaVIEW PROD Online Learning Environments to version 20.23.11 from Thursday, November 23, 2023, at 9:00 p.m. until Friday, November 24, 2023, at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

USG PROD institutions affected by this maintenance are:
* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University
Nov 20, 11:45 EST
Nov 23, 2023
Nov 22, 2023
Data Warehouse Issues Reported - Cognos
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of Data Warehouse - Cognos. The system should continue operating normally.

In the event that you experience any further issues with access to Data Warehouse - Cognos, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
Nov 22, 16:20 EST
Monitoring - Information Technology Services (ITS) has restored full functionality of Data Warehouse - Cognos. Issues had been reported with accessing Cognos and users not being able to view their Academic Data Collection data. We will continue to monitor this system for stability. If you are still experiencing issues with access to Data Warehouse - Cognos, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
Nov 22, 10:08 EST
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