SYSTEMS STATUS

PeachNet Scheduled Maintenance - DWDM maintenance at TELX
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) will be cleaning out or replacing a failing optic on Thursday, July 19, 2018 from 11:00 p.m. until Friday, July 20, 2018 at 3:00 a.m. Services will run in protect.

Services affected: None
PeachNet Scheduled Fiber Maintenance - Brunswick to Waycross
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 23:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Scheduled - Alma Telephone Company (ATC) will be performing network fiber maintenance between Brunswick and Waycross. The maintenance will occur on Thursday, July 19, 2018 from 11:00 p.m. until Friday, July 20, 2018 at 7:00 a.m. Services will run in protect.

Services Affected
Apogee service PN0172A
PeachNet Scheduled Maintenance - DWDM maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Thursday, July 19, 2018 from 11:00 p.m. until Friday, July 20, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
DB300 Room 161 - AV Equipment
Investigating - Room 161 – AV equipment is out of service due to a monitor failure. A replacement 80-inch display has been ordered and the room will be back online as soon as it arrives and is installed.

Thanks for your patience while we get this repaired.
Jul 19, 11:35 EDT

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Data Warehouse and Business Intelligence   ? Operational
GA DOE K-12 Network   ? Operational
GAfutures   ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO   ? Operational
GIL   ? Operational
GIL Express   ? Operational
Georgia Archives ? Operational
ARCNAS   ? Operational
Content Manager   ? Operational
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Abraham Baldwin Agricultural College   Operational
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Bainbridge State College   Operational
Dalton State College   Operational
Fort Valley State University   Operational
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Gordon State College   Operational
Middle Georgia State University   Operational
Savannah State University   Operational
South Georgia State College   Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College   Operational
Armstrong State University   Operational
Atlanta Metropolitan State College   Operational
Bainbridge State College   Operational
College of Coastal Georgia   Operational
Columbus State University   Operational
Dalton State College   Operational
Fort Valley State University   Operational
Georgia Gwinnett College   Operational
Georgia Southwestern State University   Operational
Middle Georgia State University   Operational
Savannah State University   Operational
South Georgia State College   Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financial Service   ? Operational
GeorgiaFIRST Marketplace   ? Operational
iStrategy Budgetary Reporting System   ? Operational
TeamMate Audit Management System   ? Operational
Georgia ONmyLINE   ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD)   Operational
GeorgiaVIEW Online Learning Environment (XPROD)   Operational
INGRESS Registration Sharing System   ? Operational
MOVEit Managed File Transfer   ? Operational
OneUSG Connect ? Operational
OneUSG Connect   ? Operational
OneUSG Connect - Benefits   ? Operational
OneUSG Connect - Time Clock Service   ? Operational
OneUSG Connect - Careers Applicant Portal   ? Operational
OneUSG Connect - HPLAY Environment   ? Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center   ? Operational
PeachNet Cloud Backup   ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College   Operational
Albany State University   Operational
Atlanta Metropolitan State College   Operational
Augusta University   Operational
Clayton State University   Operational
College of Coastal Georgia   Operational
Columbus State University   Operational
Dalton State College   Operational
East Georgia State College   Operational
Fort Valley State University   Operational
Georgia Archives   Operational
Georgia College & State University   Operational
Georgia Department of Audits   Operational
Georgia Department of Transportation   Operational
Georgia Gwinnett College   Operational
Georgia Highlands College   Operational
Georgia Institute of Technology   Operational
Georgia Law Reapportionment Office   Operational
Georgia Public Library Service   Operational
Georgia Southern University   Operational
Georgia Southwestern State University   Operational
Georgia State University   Operational
Georgia Student Finance Commission   Operational
Gordon State College   Operational
Kennesaw State University   Operational
Middle Georgia State University   Operational
Savannah State University   Operational
South Georgia State College   Operational
University of Georgia   Operational
University of North Georgia   Operational
University of West Georgia   Operational
UGA Data Center   Operational
USO Athens Office   Operational
USO Atlanta Office   Operational
Valdosta State University   Operational
ServiceNow   ? Operational
TouchNet   ? Operational
USG Identity Proxy   ? Operational
USG Status Page   ? Operational
USG Technology Store   ? Operational
USO Cybersecurity Alerts   ? Operational
USO Tools Operational
USO BoardEffect   ? Operational
USO Email   ? Operational
USO SharePoint / OneDrive   ? Operational
USO Skype for Business   ? Operational
USO SSO   ? Operational
USO Teams   ? Operational
USO Telephone System   ? Operational
Web Services (www.usg.edu)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MoveIT DMZ Maintenance Jul 20, 22:00-23:30 EDT
Information Technology Services (ITS) will be conducting scheduled maintenance on MoveIT DMZ Service on Friday, July 20, 2018 from 10:00 p.m. until 11:30 p.m.

During this period, customers may be unable to use the MoveIT site (files.usg.edu).
Posted on Jul 17, 15:35 EDT
USO Maintenance - Single Sign-On Service Jul 20, 23:00 - Jul 21, 00:00 EDT
Update - ITS will be performing maintenance on the USO IDP login page to include instructions regarding self-service password management and how to contact ITS support for assistance. This maintenance will occur on Friday July 20, 2018 from 11:00 p.m. until Saturday July 21, 2018 at 12:00 a.m. It is not expected to cause any interruption in service.
Jul 19, 18:40 EDT
Update - ITS will be performing maintenance on the USO IDP login page to include instructions regarding self-service password management and how to contact ITS support for assistance. It is not expected to cause any interruption in service.
Jul 19, 16:55 EDT
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the Single Sign-On service from Friday, July 20, 2018 at 7:00 p.m. until 8:00 p.m.
During this period, users may be unable to access the USO Single Sign-On login page.
Jul 17, 12:03 EDT
PeachNet Scheduled Maintenance - DWDM maintenance Jul 20, 23:00 - Jul 21, 03:00 EDT
Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Friday, July 20, 2018 from 11:00 p.m. until Saturday, July 21, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Posted on Jun 25, 14:06 EDT
PeachNet Scheduled Maintenance - DWDM maintenance Jul 23, 23:00 - Jul 24, 03:00 EDT
Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Monday, July 23, 2018 from 11:00 p.m. until Tuesday, July 24, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Posted on Jun 25, 14:28 EDT
PeachNet Scheduled Maintenance - DWDM maintenance Jul 24, 23:00 - Jul 25, 03:00 EDT
Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Tuesday, July 24, 2018 from 11:00 p.m. until Wednesday, July 25, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Posted on Jun 25, 14:30 EDT
PeachNet Scheduled Maintenance - DWDM maintenance Jul 25, 23:00 - Jul 26, 03:00 EDT
Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Wednesday, July 25, 2018 from 11:00 p.m. until Thursday, July 26, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Posted on Jun 25, 14:31 EDT
PeachNet Scheduled Maintenance - DWDM maintenance Jul 26, 23:00 - Jul 27, 03:00 EDT
Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Thursday, July 26, 2018 from 11:00 p.m. until Friday, July 27, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Posted on Jun 25, 14:36 EDT
PeachNet Scheduled Maintenance - DWDM maintenance Jul 27, 23:00 - Jul 28, 03:00 EDT
Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Friday, July 27, 2018 from 11:00 p.m. until Saturday, July 28, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Posted on Jun 25, 14:40 EDT
PeachNet Scheduled Maintenance - DWDM maintenance Jul 30, 23:00 - Jul 31, 03:00 EDT
Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Monday, July 30, 2018 from 11:00 p.m. until Tuesday, July 31, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Posted on Jun 25, 14:42 EDT
PeachNet Scheduled Maintenance - DWDM maintenance Jul 31, 23:30 - Aug 1, 03:30 EDT
Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Tuesday, July 31, 2018 from 11:00 p.m. until Wednesday, August 1, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Posted on Jun 25, 14:43 EDT
Past Incidents
Jul 19, 2018
Voicemail Issues Reported - Atlanta & Athens Offices
Resolved - Information Technology Services (ITS) has confirmed that Avaya Voicemail for Athens and Atlanta offices is functioning normally at this time.

In the event that you experience any further issues with Avaya Voicemail, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jul 19, 15:18 EDT
Investigating - Information Technology Services (ITS) is currently investigating reports of an issue with Avaya Voicemail at the Athens and Atlanta offices. Affected users who are trying to retrieve voicemail will receive a busy signal. Additional information will be posted here as it becomes available.
Jul 19, 14:38 EDT
PeachNet Scheduled Fiber Maintenance - Brunswick to Waycross
Completed - The scheduled maintenance has been completed.
Jul 19, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 23:00 EDT
Scheduled - Alma Telephone Company (ATC) will be performing network fiber maintenance between Brunswick and Waycross. The maintenance will occur on Wednesday, July 18 2018 from 11:00 p.m. until Thursday, July 19, 2018 at 7:00 a.m. Services will run in protect. No outages are expected.
Jul 18, 11:39 EDT
PeachNet Scheduled Maintenance - DWDM maintenance
Completed - The scheduled maintenance has been completed.
Jul 19, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Wednesday, July 18, 2018 from 11:00 p.m. until Thursday, July 19, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Jun 25, 14:02 EDT
Jul 18, 2018
PeachNet Scheduled Maintenance - DWDM maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Tuesday, July 17, 2018 from 11:00 p.m. until Wednesday, July 18, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Jun 25, 14:01 EDT
Jul 17, 2018
PeachNet Network Maintenance - TPA/TPB Firewall Software Update
Completed - The scheduled maintenance has been completed.
Jul 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 23:01 EDT
Scheduled - PeachNet Network Maintenance - TPA/TPB Firewall Software Update

Network Support Services (NSS) will by upgrading the TPA/TPB firewall pair from PanOS version 8.0.7 to version 8.1.2. on Monday, July 16, 2018 at 11:00 p.m. to Tuesday, July 17, 2018 at 7:00 a.m.

Services affected: No outages are expected, but a brief outage of the TPA/TPB firewalls is possible. Such an outage would only affect the USG backup VPN and two of the four DNS servers.
Jul 13, 13:14 EDT
PeachNet Maintenance - BGP Optimization
Completed - The scheduled maintenance has been completed.
Jul 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 23:00 EDT
Scheduled - Network Support Services (NSS) will be tuning the BGP routing protocol on Monday, July 16, 2018 from 11:00 p.m. until Tuesday, July 17, 2018 at 7:00 a.m. During this period, users may experience some slowness while routing protocols re-converge.

Site Affected: All traffic on PeachNet
Jul 12, 16:24 EDT
PeachNet Scheduled Maintenance - DWDM maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Monday, July 16, 2018 from 11:00 p.m. until Tuesday, July 17, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Jun 25, 13:53 EDT
Jul 16, 2018
GALILEO Maintenance - Georgia Historic Newspaper site
Completed - The scheduled maintenance has been completed.
Jul 16, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 22:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the Georgia Historic Newspaper site (gahistoricnewspapers.galileo.usg.edu) on Monday, July 16, 2018 from 10:00 p.m. until 11:00 p.m.

During this period, users may be unable to access the Georgia Historic Newspaper site.
Jul 16, 16:58 EDT
Jul 15, 2018

No incidents reported.

Jul 14, 2018
Data Warehouse Maintenance - Production Database
Completed - The scheduled maintenance has been completed.
Jul 14, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 23:00 EDT
Scheduled - Due to a normal maintenance window, the Production Data Warehouse Database will be offline for server migrations. The database will be unavailable beginning Friday, July 13, 2018 at 11:00 p.m. until Saturday, July 14, 2018, at 7:00 a.m.

The following applications will not be available during this scheduled maintenance window:


- Cognos Business Intelligence & Reporting Application
- APEX Data Collection Application
- Degrees & Majors Authorized
- HS/FICE Translation
- External Site Codes
- Oracle Database
Jul 13, 11:14 EDT
PeachNet Scheduled Maintenance - DWDM maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Friday, July 13, 2018 from 11:00 p.m. until Saturday, July 14, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Jun 25, 13:51 EDT
Jul 13, 2018
PeachNet Scheduled Maintenance - DWDM maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 10:15 EDT
Scheduled - Communications Consulting Group (CCG) will be reseating/replacing a failed NCU card in the Jacksonville PoP (JAX) as well as the Savannah PoP (QSAV) on Friday, July 13, 2018 from 8:00 a.m until 7:00 p.m.

Services affected: None
Jul 13, 10:08 EDT
PeachNet Maintenance - BGP Optimization
Completed - The scheduled maintenance has been completed.
Jul 13, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 23:00 EDT
Scheduled - Network Support Services (NSS) will be tuning the BGP routing protocol on Thursday, July 12, 2018 from 11:00 p.m. until Friday, July 13, 2018 at 7:00 a.m. During this period, users may experience some slowness while routing protocols re-converge.

Site Affected: All traffic on PeachNet
Jul 5, 16:21 EDT
DWDM maintenance at Clayton State University
Completed - The scheduled maintenance has been completed.
Jul 13, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) will be re-seating/replacing a failed ROADM card at Clayton State University on Thursday, July 12, 2018 at 11:00 p.m. until Friday, July 13, 2018 at 3:00 a.m. No services should be affected.

Services affected: None
Jul 12, 13:44 EDT
PeachNet Scheduled Maintenance - DWDM maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Thursday, July 12, 2018 from 11:00 p.m. until Friday, July 13, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Jun 25, 13:50 EDT
Jul 12, 2018
PeachNet Scheduled DWDM Maintenance - Savannah State University
Completed - The scheduled maintenance has been completed.
Jul 12, 19:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 12:01 EDT
Scheduled - Communications Consulting Group (CCG) will be reseating/replacing a failed NCU card in the Savannah PoP (QSAV). The maintenance will occur on Thursday, July 12, 2018 from 12:01 p.m. until 7:00 p.m.

Services affected: None
Jul 11, 16:58 EDT
PeachNet Scheduled Maintenance - DWDM maintenance
Completed - The scheduled maintenance has been completed.
Jul 12, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Wednesday, July 11, 2018 from 11:00 p.m. until Thursday, July 12, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Jun 25, 13:44 EDT
Jul 11, 2018
PeachNet Maintenance - BGP Optimization
Completed - The scheduled maintenance has been completed.
Jul 11, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:00 EDT
Scheduled - Network Support Services (NSS) will be tuning the BGP routing protocol on Tuesday, July 10, 2018 from 11:00 p.m. until Wednesday, July 11, 2018 at 7:00 a.m. During this period, users may experience some slowness while routing protocols re-converge.

Site Affected: All traffic on PeachNet
Jul 5, 16:17 EDT
PeachNet Scheduled Maintenance - DWDM maintenance
Completed - The scheduled maintenance has been completed.
Jul 11, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Tuesday, July 10, 2018 from 11:00 p.m. until Wednesday, July 11, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Jun 25, 13:40 EDT
Jul 10, 2018
PeachNet Scheduled Maintenance - DWDM maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Monday, July 9, 2018 from 11:00 p.m. until Tuesday, July 10, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Jun 25, 13:33 EDT
Jul 8, 2018

No incidents reported.

Jul 7, 2018
USO Telecommunications Issues - Athens Office (DB300)
Resolved - After monitoring the situation throughout the night, Information Technology Services (ITS) has confirmed the stability of the phone system at DB300. The system should continue operating normally.

If you are still experiencing issues with making or receiving external calls for DB300, please contact the ITS Helpdesk at helpdesk@usg.edu or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404.831.3669.
Jul 7, 09:28 EDT
Monitoring - Information Technology Services (ITS) has confirmed that functionality of external phone line capabilities at DB300 have been restored. We will continue to monitor this system for stability throughout the night.

If you are still experiencing issues with making or receiving external calls for DB300, please contact the ITS Helpdesk at helpdesk@usg.edu or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404.831.3669.
Jul 6, 17:03 EDT
Update - AT&T has confirmed that the outage for Northeast Georgia is a result of a major fiber cut. AT&T is working to restore service but does not have an estimated time of repair yet. Additional information will be posted here when it becomes available.

To report an issue to the ITS Helpdesk, please send an email to helpdesk@usg.edu or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404.831.3669.
Jul 6, 15:07 EDT
Identified - Network Support Services (NSS) has identified that there is a major AT&T outage for Northeast Georgia, which is affecting all DB300 users. All DB300 users are unable to make or receive external calls. Users in the Athens and Atlanta Offices can still call extension to extension. Additional information will be posted here when it becomes available.

To report an issue to the ITS Helpdesk, please send an email to helpdesk@usg.edu or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404.831.3669.
Jul 6, 10:17 EDT
Investigating - Information Technology Services (ITS) is currently investigating reports of issues calling the Athens Office. Affected users may get a busy signal when calling the Athens Office. In addition, users in the Athens Office are unable to make outgoing calls. Thank you for your patience while this issue is being resolved. Additional information will be posted here when it becomes available.

Please contact the ITS Helpdesk using helpdesk@usg.edu.
Jul 6, 09:59 EDT
PeachNet Scheduled Maintenance - DWDM maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Friday, July 6, 2018 from 11:00 p.m. until Saturday, July 7, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Jun 25, 13:29 EDT
USO Office 365 Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 00:00 EDT
Scheduled - Information Technology Services (ITS ) will be performing maintenance on the USO Office 365 environment to disable the “MyAnalytics” feature on Friday July 6, 2018 from 12:00 a.m. until Friday July 6, 2018 at 11:59 p.m.

No services should be affected during this maintenance.
Jul 2, 12:37 EDT
Jul 6, 2018
PeachNet Maintenance- BGP Optimization
Completed - The scheduled maintenance has been completed.
Jul 6, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 23:00 EDT
Scheduled - Network Support Services (NSS) will be tuning the BGP routing protocol on Thursday, July 5, 2018 from 11:00 p.m. until Friday, July 6, 2018 at 7:00 a.m. During this period, users may experience some slowness while routing protocols re-converge.

Site Affected: All traffic on PeachNet
Jun 27, 14:08 EDT
Emergency PeachNet DWDM Maintenance - Augusta University (MCGA)
Completed - The scheduled maintenance has been completed.
Jul 6, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) will be reseating/replacing a failed ROADM at Augusta University (MCGA) on Thursday, July 5, 2018 from 11:00 p.m. until Friday, July 6, 2018 at 3:00 a.m. Services to the Augusta area will run in protect.

Services affected: None
Jul 5, 16:12 EDT
PeachNet Scheduled Maintenance - DWDM maintenance
Completed - The scheduled maintenance has been completed.
Jul 6, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Thursday, July 5, 2018, from 11:00 p.m. until Friday, July 6, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Jun 25, 13:27 EDT
Jul 5, 2018
PeachNet Scheduled Maintenance - DWDM maintenance
Completed - The scheduled maintenance has been completed.
Jul 5, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) and Network Support Services (NSS) will be performing firmware upgrades on the statewide optical network on Wednesday, July 4, 2018 from 11:00 p.m. until Thursday, July 5, 2018 at 3:00 a.m.

In the cases where we expect an upgrade to be service affecting, NSS will contact affected customers directly.

Services affected: None
Jun 25, 13:10 EDT
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