Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be turning up additional backbone bandwidth between TELX and Georgia College & State University. This maintenance will occur on Monday, February 17, 2020 at 12:00 p.m. until 4:00 p.m.

No outages are expected.
Feb 13, 15:40 EST

Scheduled - D2L will be conducting non-service affecting maintenance to apply hotfixes D2L-wide, including to the GeorgiaVIEW QPROD and XPROD Online Learning Environment on Sunday, February 16, 2020 from 9:00 p.m. until Monday, February 17, 2020 at 9:00 a.m.

Included fixes address the below issues:

- Brightspace internal cookies may be blocked by Chrome Same-Site change
- Groups - Auto-enrollment not occurring for inactive, past or future courses

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted to the USG Services Status Page (status.usg.edu). In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.

USG Institutions affected by this maintenance are:

QPROD:

* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community

XPROD:

* Abraham Baldwin Agricultural College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Competency Based Education
* Dalton State College
* East Georgia State College
* Fort Valley State University
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southern University (Armstrong org)
* Georgia Southwestern State University
* Georgia State University
* Middle Georgia State University
* University of North Georgia
* University of West Georgia
* USG Human Resources Office of Organizational Development
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* Valdosta State University
Feb 14, 13:39 EST

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance for a component of the Moveit Application. This maintenance will occur from Sunday, February 16, 2020, at 11:00 p.m. until Monday, February 17, 2020, at 3:00 a.m. During this time, automated file transfers for Banner Managed Services may be interrupted or delayed.

This scheduled downtime will not affect the Moveit web and FTP components for files.usg.edu
Feb 14, 15:24 EST

Scheduled - The OneUSG Connect HPROD (Production) database will be unavailable for scheduled maintenance. This maintenance will occur from Saturday, February 15, 2020 at 8:00 a.m. until Sunday, February 16, 2020 at 8:00 a.m.

During this time, OneUSG Connect and OneUSG Connect - Careers will not be available. KABA Time Clocks and OneUSG Connect - Benefits will be available for use.

If you have questions or concerns, please contact OneUSG Connect Support by email at: oneusgsupport@usg.edu
Jan 21, 10:34 EST

Scheduled - Network Support Services (NSS) will fail over from the primary Palo Alto firewall located at DB300 to the secondary firewall to attempt to isolate faulty hardware. This maintenance will occur on Thursday, February 13, 2020 from 11:00 p.m. until Friday, February 14, 2020 at 6:00 a.m.

Services should not be impacted as a result of this maintenance.
Feb 13, 14:17 EST

Scheduled - Network Support Services (NSS), Communications Consulting Group (CCG), and AT&T will be moving the GTA Peering router from the Rich Building at Georgia Tech to Digital Realty. This maintenance will occur on Thursday, February 13, 2020 at 8:00 a.m. until Thursday, February 13, 2020 at 12:00 p.m. Routing to GTA prefixes will be down until the router is installed in the new location.

Sites affected: Routing to GTA prefixes will be down until the router is moved.
Feb 11, 16:12 EST

Scheduled - Network Support Services (NSS), Communications Consulting Group (CCG), and ADVA Optical Networking will be working on repairing services on the optical network. This maintenance will occur on Wednesday, February 12, 2020 at 11:00 p.m. until Thursday, February 13, 2020 at 7:00 a.m.

No site outages are expected.
Feb 12, 14:15 EST

Scheduled - Georgia Public Web (GPW) will be splicing fiber to the new Health Sciences Campus (HSC) location in Athens. This maintenance will occur on Wednesday, February 12, 2020 from 11:00 p.m. until Thursday, February 13, 2020 at 7:00 a.m. Services on the Athens Ring will run in protect.

Service affected: None
Feb 11, 13:11 EST

Scheduled - Systems Support Services (SSS) will be conducting Operating System (OS) patching on Wednesday, February 12, 2020, at 11:00 p.m. (9:00 p.m. for non-production services) until Thursday, February 13, 2020, at 7:00 a.m. During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence – Authentication
- EBOR - PPV
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services – Axiom ONLY
- MOVEit Managed File Transfer (files.usg.edu)
- SSC Active Directory
- SSC MoveIT
- SSC Phones
- SSC VPN
- TeamMate Audit Management System
- USO Active Directory
- USG Foundation Accounting Service
- USO VPN
Feb 11, 09:40 EST

Scheduled - Network Support Services (NSS), Communications Consulting Group (CCG), and ADVA Optical Networking will be working on repairing services on the optical network. This maintenance will occur on Tuesday, February 11, 2020 at 11:00 p.m. until Wednesday, February 12, 2020 at 7:00 a.m.

No site outages are expected.
Feb 11, 16:09 EST

Scheduled - Network Support Services (NSS), Communications Consulting Group (CCG), and ADVA Optical Networking will be working on repairing services on the optical network. This maintenance will occur on Monday, February 10, 2020 at 11:00 p.m. until Tuesday, February 11, 2020 at 7:00 a.m.

No site outages are expected.
Feb 10, 15:54 EST

Scheduled - Zayo Telecom will be performing fiber maintenance on the Alpharetta Fiber Ring on Tuesday, February 11, 2020 at 12:01 a.m. until 5:00 a.m. No outages are expected during this time, but services on the Alpharetta Fiber Ring will run in protect mode.
Jan 10, 09:24 EST

Scheduled - System Support Services (SSS) will be conducting scheduled maintenance on the NS3 and NS4 DNS servers. This will occur on Friday, February 07, 2020 at 11:00 p.m. until Saturday, February 8, 2020 at 7:00 a.m.

Due to redundant nature of DNS, no user impact is expected.
Feb 7, 15:32 EST

Scheduled - Network Support Services (NSS), Communications Consulting Group (CCG), and ADVA Optical Networking will be working on repairing optical services on the DWDM network. This maintenance will occur on Thursday, February 6, 2020 at 11:00 p.m. until Friday, February 7, 2019 at 7:00 a.m. No outages are expected.
Feb 4, 15:35 EST

Scheduled - D2L will be conducting non-service affecting maintenance to apply hotfixes D2L-wide, including to the GeorgiaVIEW QPROD and XPROD Online Learning Environment on Wednesday, February 5, 2020 from 9:00 p.m. until Thursday, February 6, 2020 at 9:00 a.m.

Included fixes address the below issues:

- Quizzes - All Quiz attempts and scores made via the Quizzes tool do not overwrite values that are manually entered in Grades
- Competency - Release Conditions are not consistently evaluated against shared competency structures
- Content (New Learner Experience) - Survey buttons are cutoff when using an iOS device

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted to the USG Services Status Page (status.usg.edu). In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.

USG QPROD Institutions affected by this maintenance are:

* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community

USG XPROD Institutions affected by this maintenance are:

* Abraham Baldwin Agricultural College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Competency Based Education
* Dalton State College
* East Georgia State College
* Fort Valley State University
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southern University (Armstrong org)
* Georgia Southwestern State University
* Georgia State University
* Middle Georgia State University
* University of North Georgia
* University of West Georgia
* USG Human Resources Office of Organizational Development
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* Valdosta State University
Feb 3, 09:22 EST