Accelecom will roll two fiber’s from the Milledgeville POP to the BOR Shared Services building.This maintenance will occur on Monday, March 16, 2026, from 11:00 p.m. until 11:30 p.m.
Where: Milledgeville POP to Sandersville Shared services building
Services should run in protect. Posted on
Mar 11, 2026 - 16:16 EDT
Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor and installing backup router on Tuesday, March 17, 2026, from 5:00 p.m. until 7:00 p.m.
No service interruptions are expected. Posted on
Mar 09, 2026 - 11:02 EDT
Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor and installing backup router on Wednesday, March 18, 2026, from 5:00 p.m. until 7:00 p.m.
Sites affected: College of Coastal Georgia (BRU2) - no service interruptions are expected. Posted on
Mar 10, 2026 - 11:22 EDT
Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor and installing backup router on Wednesday, March 18, 2026, from 10:00 p.m. until Thursday, March 19, 2026, at 12:00 a.m.
Sites affected: South Georgia State College - Douglas Campus (SGA2) - no service interruptions are expected. Posted on
Mar 11, 2026 - 08:51 EDT
Accelecom secondary fiber provider will be performing maintenance to repair a section of cable that was damaged during Winter Storm Fern. This maintenance will occur on Monday, March 23, 2026, from 11:00 p.m. until Tuesday, March 24, 2026, at 7:00 a.m.
Services should run in protect.
Where: Kennesaw, GA Ticket#: CR02925 Posted on
Mar 05, 2026 - 08:28 EST
Completed -
The scheduled maintenance has been completed.
Mar 12, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 23:00 EDT
Scheduled -
Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, March 11, 2026, at 11:00 p.m. until Thursday, March 12, 2026, at 7:00 a.m.
During this period, the following services may be intermittently unavailable:
- Enterprise Data Management and Analytics – Data Collections - Authentication - Georgia Archives: Content Manager - GeorgiaBEST Banner Managed Services: - Axiom - BDM - CampusLogic Connect - AIMS Parking services - MOVEit Managed File Transfer (files.usg.edu) - SSC MoveIT - SSC Phones - USO Active Directory - USG Foundation Accounting Service - VPN
Mar 6, 16:13 EST
Completed -
The scheduled maintenance has been completed.
Mar 12, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 19:00 EDT
Scheduled -
Network Support Services (NSS) Telephony will be updating the certificates for the Mitel servers.
The maintenance window is scheduled for Wednesday, March 11, 2026, at 7:00 p.m. until Thursday, March 12, 2026, at 3:00 a.m.
Impacts to the Mitel phone system can be expected as part of the server reboots. Phone system functionality will be tested after completion of the updates.
If you experience issues with making a call to the USG Service Desk main line (877-251-2644) during this maintenance, please send an email to: support@usg.edu or if your matter is of an urgent nature, please contact the USG Service Desk after-hours on call phone at 404-831-3669.
Mar 10, 10:45 EDT
Completed -
The scheduled maintenance has been completed.
Mar 11, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 10:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Wednesday, March 11, 2026, from 10:00 a.m. until 12:00 p.m.
No service interruptions are expected.
Sites affected:
Augusta University - Annex (MCGA) Augusta University - NOC (MCGN)
Mar 2, 10:04 EST
Completed -
The scheduled maintenance has been completed.
Mar 10, 22:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 20:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor on Tuesday, March 10, 2026, from 8:00 p.m. until 10:00 p.m.
No service interruptions are expected.
Mar 9, 16:47 EDT
Completed -
The scheduled maintenance has been completed.
Mar 10, 17:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 15:01 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Tuesday, March 10, 2026, from 3:00 p.m. until 5:00 p.m.
Completed -
The scheduled maintenance has been completed.
Mar 10, 15:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 13:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Tuesday, March 10, 2026, from 1:00 p.m. until 3:00 p.m.
No service interruptions are expected.
Sites affected: University of North Georgia - Gainesville Campus (GAI)
Mar 4, 09:51 EST
Completed -
The scheduled maintenance has been completed.
Mar 10, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 10:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Tuesday, March 10, 2026, from 10:00 a.m. until 12:00 p.m.
No service interruptions are expected.
Sites affected: University of North Georgia (NGA) University of North Georgia - Library Technology Center (NGAL)
Mar 4, 09:51 EST
Resolved -
All reported incidents with Degree Works hosted in Ellucian Cloud are resolved.
In the event that you experience any further issues accessing Banner Managed Services - Degree Works, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Mar 10, 11:07 EDT
Monitoring -
All reported incidents with Degree Works hosted in Ellucian Cloud are resolved. However, Information Technology Services (ITS) will continue to monitor campus operations to ensure there will be no additional occurrences.
In the event that you experience any further issues accessing Banner Managed Services - Degree Works, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Mar 9, 13:40 EDT
Investigating -
Information Technology Services (ITS) is investigating reports that Degree Works Cloud Services are down for all Degree Works Cloud hosted institutions. Disruption of one or more components has been reported to the Helpdesk and/or confirmed by ITS staff. Technical teams are being engaged. An additional update will be provided once an investigation has been completed.
Mar 9, 12:04 EDT
Completed -
The scheduled maintenance has been completed.
Mar 10, 09:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 21:00 EDT
Scheduled -
D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Monday, March 9, 2026, at 9:00 p.m. until Tuesday, March 10, 2026, at 9:00 a.m.
This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here.
In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at support@usg.edu or 877-251-2644.
USG PROD institutions affected by this maintenance are:
* GeorgiaVIEW Online Learning Environment (QPROD) * GeorgiaVIEW Online Learning Environment (XPROD) * Augusta University * Georgia Southern University
Mar 6, 16:48 EST
Completed -
The scheduled maintenance has been completed.
Mar 9, 16:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 14:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Monday, March 9, 2026, from 2:00 p.m. until 4:00 p.m.
No service interruptions are expected.
Sites affected:
University of Georgia - Boyd (UGAB) University of Georgia Health Sciences Campus (UGAH)
Mar 2, 12:24 EST
Completed -
The scheduled maintenance has been completed.
Mar 9, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 10:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Monday, March 9, 2026, from 10:00 a.m. until 12:00 p.m.
No service interruptions are expected.
Sites affected: DB300 - Board of Regents - Athens (RATH)
Mar 2, 10:10 EST
Completed -
The scheduled maintenance has been completed.
Mar 9, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 04:00 EDT
Scheduled -
The University of Georgia - EITS will conduct network maintenance that will result in periodic, intermittent outages of campus Internet access and campus information systems on Sunday, March 8, 2026, from 4:00 a.m. until Monday, March 9, 2026, at 12:00 a.m.
Completed -
The scheduled maintenance has been completed.
Mar 8, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 23:00 EST
Scheduled -
System Support Services (SSS) will be conducting non-disruptive scheduled maintenance on the NS1 and NS2 DNS servers. This maintenance will occur on Saturday, March 7, 2026, from 11:00 p.m. until Sunday, March 8, 2026, at 7:00 a.m.
Due to the redundant nature of DNS, no user impact is expected.
Mar 2, 12:59 EST
Completed -
The scheduled maintenance has been completed.
Mar 5, 07:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 23:00 EST
Scheduled -
System Support Services (SSS) will be conducting non-disruptive scheduled maintenance on the NS3 and NS4 DNS servers. This maintenance will occur on Wednesday, March 4, 2026, from 11:00 p.m. until Thursday, March 5, 2026, at 7:00 a.m.
Due to the redundant nature of DNS, no user impact is expected.
Mar 2, 12:56 EST
Completed -
The scheduled maintenance has been completed.
Mar 3, 17:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 15:00 EST
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor. This maintenance will occur on Tuesday, March 3, 2026, from 3:00 p.m. until 5:00 p.m.
Sites affected: Georgia College and State University (GCSU) - No service interruptions are expected.
Feb 23, 12:43 EST
Completed -
The scheduled maintenance has been completed.
Mar 3, 14:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 10:00 EST
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor. This maintenance will occur on Tuesday, March 3, 2026, from 10:00 a.m. until 2:00 p.m.
Sites affected: (Georgia State University) GSU and GPC2 - No service interruptions are expected.
Feb 24, 13:21 EST
Completed -
The scheduled maintenance has been completed.
Mar 2, 19:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 17:00 EST
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor, and installing a back up router. This maintenance will occur on Monday, March 2, 2026, from 5:00 p.m. until 7:00 p.m.
Sites affected: University of West Georgia (UWG) - No service interruptions are expected.
Feb 24, 13:19 EST
Completed -
The scheduled maintenance has been completed.
Mar 2, 16:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 14:00 EST
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor. This maintenance will occur on Monday, March 2, 2026, from 2:00 p.m. until 4:00 p.m.
Sites affected: Atlanta Metropolitan State College (ATLM) - No service interruptions are expected.
Feb 23, 12:44 EST
Completed -
The scheduled maintenance has been completed.
Mar 2, 12:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 10:00 EST
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor. This maintenance will occur on Monday, March 2, 2026, from 10:00 a.m. until 12:00 p.m.
Sites affected: Kennesaw State University (KEN) and (SPSU) - No service interruptions are expected.
Feb 24, 13:20 EST
Completed -
The scheduled maintenance has been completed.
Mar 1, 12:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 08:00 EST
Scheduled -
The GeorgiaFIRST Marketplace User Integration Testing (UIT) environment will be unavailable from Friday, February 27, 2026, at 8:00 a.m. until Sunday, March 1, 2026, at 12:00 p.m. for scheduled Jaggaer maintenance. This maintenance is essential for ensuring the continued performance and reliability of Jaggaer’s services.
The UIT environment is the test GeorgiaFIRST Marketplace environment used by institutions in FPLAY for training and testing.
If institutional training or testing is scheduled during this time, please adjust your schedule as needed.
Feb 24, 10:48 EST
Completed -
The scheduled maintenance has been completed.
Feb 28, 07:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 17:30 EST
Scheduled -
Information Technology Services (ITS) will be installing Banner Baseline Patches and upgrades in Banner Production environments for the following schools on Friday, February 27, 2026, beginning at the times listed below. Banner Managed Services databases will be unavailable through Saturday, February 28, 2026, at 7:00 a.m.
The institutions and downtimes is below:
- Abraham Baldwin Agricultural College beginning at 6:00 PM - Albany State University beginning at 7:00 PM - Atlanta Metropolitan State College beginning at 7:00 PM - Clayton State University beginning at 11:00 PM - Georgia College and State University beginning at 5:30 PM - Georgia Gwinnett College beginning at 6:00 PM - South Georgia State College beginning at 6:30 PM - University of West Georgia beginning at 10:00 PM
Feb 27, 10:05 EST
Resolved -
Systems Support Services (SSS) has confirmed that intermittent issues with Single Sign On (SSO) has been resolved.
In the event that you experience any further issues with Single Sign On (SSO) authentication, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Feb 27, 11:16 EST
Investigating -
Systems Support Services (SSS) is investigating reports of intermittent issues with Single Sign On (SSO). Users may experience problems accessing applications that use Single Sign On (SSO) authentication.
We will provide an update as soon as more information is available.
Feb 26, 15:46 EST
Completed -
The scheduled maintenance has been completed.
Feb 27, 07:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 23:00 EST
Scheduled -
Network Support Services (NSS) will be performing mandatory OS upgrade and maintenance services on our DOE core router. This maintenance will take place on Thursday, February 26, 2026, from 11:00 p.m. until Friday, February 27, 2026, at 7:00 a.m. This maintenance is service affecting. The maintenance is estimated to be completed within 2 to 3 hours, but a larger window has been reserved for any unforeseen circumstances.
Affected Sites: All DOE/K12 Sites
Feb 20, 16:56 EST