Network Support Services (NSS) will be moving connections from the Palo Alto Firewalls to the USG Routers at the Shared Services Center, to upgrade them from 1gig to 10gig capacity.
This maintenance will occur on Tuesday, May 12, 2026, at 11:00 p.m. until Wednesday, May 13, 2026, at 7:00 a.m.
Users and resources on the SSC network will not have access to the internet as the interfaces are moved. The exact length of downtime is unknown but should be brief unless problems requiring troubleshooting are encountered during the move. Posted on
Apr 30, 2026 - 16:34 EDT
Networking Support Services (NSS) will be doing switch upgrades for Georgia State University - Dunwoody Campus (GPCDUN) and Georgia State University - Alpharetta (GSUALP). This maintenance will occur on Tuesday, May 12, 2026, at 11:00 p.m. until Wednesday, May 13, 2026, at 7:00 a.m.
Sites affected:
-Georgia State University - Dunwoody Campus (GPCDUN) -Georgia State University - Alpharetta (GSUALP) Posted on
May 06, 2026 - 13:27 EDT
Accelecom Vendor is relocating fiber cable which are required in order to proactively avoid unplanned outages due to City restoration for new flood area. This maintenance will occur on Wednesday, May 13, 2026, from 11:00 p.m. until Thursday May 14, 2026, at 7:00 a.m.
Services should run in protect.
Where: Lawtey, FL. PoP Posted on
Apr 21, 2026 - 12:29 EDT
Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, May 13, 2026, at 11:00 p.m. until Thursday, May 14, 2026, at 7:00 a.m.
During this period, the following services may be intermittently unavailable:
- Enterprise Data Management and Analytics – Data Collections - Authentication - Georgia Archives: Content Manager - GeorgiaBEST Banner Managed Services: - Axiom - BDM - CampusLogic Connect - MOVEit Managed File Transfer (files.usg.edu) - SSC MoveIT - SSC Phones - USO Active Directory - USG Foundation Accounting Service - VPN Posted on
May 08, 2026 - 17:17 EDT
Network Support Services (NSS) and Technology Support Solutions (TSS) will be migrating the wired network connections onto newer LAN switches at USO.
This maintenance will occur Thursday, May 14, 2026, at 6:00 p.m. until Wednesday, May 15, 2026, at 3:00 a.m.
IMPACT: Wired devices may briefly lose network connectivity while cables are being moved to the new switches. Endpoints may require a reboot to refresh DHCP. Posted on
May 08, 2026 - 12:29 EDT
Completed -
The scheduled maintenance has been completed.
May 9, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 23:00 EDT
Scheduled -
Information Technology Services (ITS) will be conducting scheduled upgrades on the production hosted GeorgiaBEST Degree Works Managed Services Environments for the institutions listed below. This maintenance will occur on Friday, May 8, 2026, at 11:00 p.m. until Saturday, May 9, 2026, at 7:00 a.m.
During this period, the following Degree Works environments will be unavailable:
-South Georgia State College -Columbus State University -Fort Valley State University
Apr 30, 16:17 EDT
Completed -
The scheduled maintenance has been completed.
May 8, 17:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 15:45 EDT
Scheduled -
Systems Support Services (SSS) will be doing Linux OS maintenance on Friday, May 8, 2026, at 3:00 p.m. until Friday, May 8, 5:00 p.m.
We will be conducting a non-disruptive, out of band maintenance to implement mitigations related to recently disclosed vulnerabilities in the Linux kernel. CVE assignment is pending. The mitigations prevent the use of specific modules in Linux that are not used in our environment.
No outages are expected.
Components Affected:
* Augusta University Financials * Enterprise Data Collections and Analytics – Data Collections * GeorgiaBEST Banner Managed Services * GeorgiaBEST Degree Works Managed Services * GeorgiaFIRST Financials * Georgia ONmyLINE * INGRESS Registration Sharing System * MOVEit Managed File Transfer * OneUSG Connect * Web Services (www.usg.edu) * Affordable Learning Georgia * Georgia Film Academy * Georgia Transfer * GoBackMoveAhead * USG Budgetary Reporting System * USG Foundation
May 8, 15:44 EDT
Resolved -
After monitoring the situation, OneUSG Connect Support has confirmed the stability of OneUSG Connect. The system should continue operating normally.
In the event that you experience any further issues with access to OneUSG Connect, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
May 8, 14:12 EDT
Monitoring -
OneUSG Connect Support has restored full functionality of access to OneUSG Connect. We will continue to monitor this system for stability. If you are still experiencing issues with access to OneUSG Connect, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
May 7, 08:48 EDT
Investigating -
OneUSG Connect is experiencing an unexpected outage and is not available.
We are committed to resolving this issue as quickly as possible and we apologize for any inconvenience this may cause. We will provide an update as soon as more information is available.
If you have questions or concerns, please contact the USG Service Desk by email at support@usg.edu
May 7, 07:52 EDT
Resolved -
Information Technology Services (ITS) has confirmed that Brightspace by D2L continues to function normally.
Approximate Window of Impact: Start Time: 9:44 p.m. Thursday, May 7, 2026
End Time: 9:56 p.m. Thursday, May 7, 2026
In the event that you experience any further issues with Brightspace, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
May 8, 10:03 EDT
Update -
Information Technology Services (ITS) has confirmed that Brightspace by D2L continues to function normally.
Approximate Window of Impact: Start Time: 9:44 p.m. Thursday, May 7, 2026
End Time: 9:56 p.m. Thursday, May 7, 2026
In the event that you experience any further issues with Brightspace, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
May 8, 10:02 EDT
Monitoring -
Between approximately 9:44 p.m. and 9:56 p.m. on Thursday, May 7, 2026, Brightspace was unavailable.
Brightspace functionality has been restored, and Information Technology Services (ITS) is currently monitoring.
In the event that you experience any further issues with access to with Brightspace, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
May 8, 10:01 EDT
Investigating -
Information Technology Services (ITS) has been notified that Brightspace is unavailable. D2L is working to restore functionality as quickly as possible. Updates will be provided as they are available.
May 8, 09:59 EDT
Completed -
The scheduled maintenance has been completed.
May 8, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:00 EDT
Scheduled -
Cogent will be completing maintenance on our long-haul span between Atlanta, GA. The purpose of this maintenance is for mandatory enclosure repair/rehab. This maintenance will occur on Thursday, May 7, 2026, from 11:00 p.m. until Friday, May 8, 2026, at 7:00 a.m.
Service: Services should run in protect. POSSIBLE LATENCY during maintenance
Completed -
The scheduled maintenance has been completed.
May 8, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 18:00 EDT
Scheduled -
Network Support Services (NSS) will be upgrading the firmware of the DB300 Athens ITS wireless access points to address ongoing power issues. We will also be implementing optimizations recommended by Meraki engineers for improved stability.
This maintenance will occur from Thursday, May 7, 2026, at 6:00 pm to Friday, May 8, 2026, at 12:00 a.m.
Impacts to the wireless network can be expected as part of the adjustment and upgrade process.
May 6, 13:01 EDT
Resolved -
Information Technology Services (ITS) has confirmed that PeachNet Cloud Backup is functioning normally at this time.
In the event that you experience any further issues with PeachNet Cloud Backup, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
May 7, 14:20 EDT
Identified -
We are continuing to work on a fix for this issue. Updates will be posted here as soon as they are available.
May 7, 09:58 EDT
Investigating -
Information Technology Services (ITS) is currently investigating reports of issues with PeachNet Cloud Backup. Affected users may be experiencing problems logging into Avamar. Backups are functioning normally, but Avamar login is unavailable.
Additional information will be posted here as it becomes available.
May 6, 15:56 EDT
Completed -
The scheduled maintenance has been completed.
May 7, 07:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:00 EDT
Scheduled -
OneUSG Connect will be down for scheduled maintenance on Wednesday, May 6, 2026, from 11:00 p.m. until Thursday, May 7, 2026, at 7:00 a.m.
During this window, OneUSG Connect, OneUSG Connect – Database, OneUSG Connect- Core Practitioner, and OneUSG Connect – Employee and Manager Self-Service may not be available.
May 6, 17:02 EDT
Completed -
The scheduled maintenance has been completed.
May 7, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:00 EDT
Scheduled -
The GeorgiaFIRST and Augusta University Financials production environments will be unavailable during the regular maintenance window from Wednesday, May 6, 2026, at 11:00 p.m. until Thursday, May 7, 2026, at 7:00 a.m.
The following applications may not be available during this scheduled maintenance window:
Resolved -
Network Support Services (NSS) has confirmed that fiber repairs are completed, and we do not expect any further disruption.
In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
May 6, 09:46 EDT
Update -
Repair work is still in progress and technicians are not yet clear of the site. Crews remain on-site actively repairing damaged 216-count and 96-count fiber lines.
May 5, 21:39 EDT
Identified -
This is a large-area outage on the Comcast network. Engineers arrived on site at 2:00 p.m. and are troubleshooting to resolve it.
The underlying carrier has confirmed a fiber cut at 2505 Marietta Blvd in Atlanta, GA. The damage was caused by a third-party boring machine. At this time, fiber repair teams are actively on site assessing the situation and beginning restoration efforts.
May 5, 14:50 EDT
Investigating -
Network Support Services (NSS) is reporting a multi-site DOE outage. ENA has engaged the last-mile provider. There is currently no ETR.
Updates will be posted as they become available.
Sites affected:
- Bartow County Schools - Buford City Schools - Douglas County Schools - Gordon County Schools - Fulton County Schools - Clarke County Schools - Floyd County Schools
Sites running at reduced capacity:
- Cherokee County Schools - Clayton County Schools - Hall County Schools
May 5, 13:05 EDT
Completed -
The scheduled maintenance has been completed.
May 6, 07:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:00 EDT
Scheduled -
Systems Support Services (SSS) will be doing Linux OS patching on Tuesday, May 5, 2026, at 11:00 p.m. until Wednesday, May 6, 2026, at 7:00 am.
During this period, users will be unable to access the affected services. All patched OSes will be rebooted.
Non-production services will be patched and rebooted earlier in the day today. Some outages may be apparent.
Components Affected:
* Augusta University Financials * Enterprise Data Management and Analytics * Georgia Archives (everything except ARCNAS) * GeorgiaBEST Banner Managed Services * GeorgiaBEST Degree Works Managed Services * GeorgiaFIRST Financials * Georgia ONmyLINE * INGRESS Registration Sharing System * MOVEit Managed File Transfer * OneUSG Connect * Web Services (www.usg.edu) * Affordable Learning Georgia * Georgia Archives * Georgia Film Academy * Georgia Transfer * GoBackMoveAhead * USG Budgetary Reporting System * USG Foundation
May 5, 14:03 EDT
Completed -
The scheduled maintenance has been completed.
May 6, 07:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:00 EDT
Scheduled -
Information Technology Services (ITS) will be conducting scheduled maintenance INGRESS Registration Sharing service on Tuesday, May 5, 2026, from 10:00 p.m. until Wednesday, May 6, 2026, at 7:00 a.m.
During this time, all users will be unable to access INGRESS.
May 5, 09:53 EDT
Completed -
The scheduled maintenance has been completed.
May 6, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:00 EDT
Scheduled -
Accelecom will be splicing OPGW fiber into new underground route. This maintenance will occur on Tuesday, May 5, 2026, from 11:00 p.m. until Wednesday, May 6, 2026, at 7:00 a.m.
Service: Services should run in protect.
Where: Albany State University to Thomasville POP (GPW)
Apr 28, 11:30 EDT
Completed -
The scheduled maintenance has been completed.
May 2, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 17:30 EDT
Scheduled -
Information Technology Services (ITS) will be installing Banner Baseline Patches and upgrades in Banner Production environments on Friday, May 1, 2026, beginning at the times listed below. Banner Managed Services databases will be unavailable through Saturday, May 2, 2026, until 7:00 a.m.
A full listing of institutions and downtimes is below:
- Abraham Baldwin Agricultural College beginning at 6:00 p.m. - Albany State University beginning at 7:00 p.m. - Atlanta Metropolitan State College beginning at 7:00 p.m. - Clayton State University beginning at 11:00 p.m. - Georgia College and State University beginning at 5:30 p.m. - Georgia Gwinnett College beginning at 6:00 p.m. - Georgia Southern University beginning at 8:00 p.m. - South Georgia State College beginning at 6:30 p.m. - University of West Georgia beginning at 10:00 p.m. - Valdosta State University beginning at 11:00 p.m.
May 1, 10:31 EDT
Completed -
The scheduled maintenance has been completed.
May 1, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 17:30 EDT
Scheduled -
Information Technology Services (ITS) will be installing Banner Baseline Patches and upgrades in Banner Production environments on Thursday, April 30, 2026, beginning at the times listed below. Banner Managed Services databases will be unavailable through Friday, May 1, 2026, until 7:00 a.m.
A full listing of institutions and downtimes is below:
- College of Coastal Georgia beginning at 9:00 p.m. - Columbus State University beginning at 11:00 p.m. - Dalton State College beginning at 7:00 p.m. - Georgia Southern University – East Georgia Campus beginning at 5:30 p.m. - Fort Valley State University beginning at 8:00 p.m. - Georgia Southwestern State University beginning at 5:30 p.m. - Gordon State College beginning at 7:00 p.m. - Middle Georgia State University beginning at 6:30 p.m. - Savannah State University beginning at 5:30 p.m.
Apr 30, 09:58 EDT
Completed -
The scheduled maintenance has been completed.
Apr 29, 13:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 01:00 EDT
Scheduled -
D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments on Wednesday, April 29, 2026, at 1:00 a.m. until 1:00 p.m.
This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
USG PROD institutions affected by this maintenance are:
* GeorgiaVIEW Online Learning Environment (QPROD) * GeorgiaVIEW Online Learning Environment (XPROD) * Augusta University * Georgia Southern University
Apr 28, 15:39 EDT
Completed -
The scheduled maintenance has been completed.
Apr 29, 04:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 23:00 EDT
Scheduled -
Education Networks of America (ENA) will be performing network maintenance on Tuesday, April 28, 2026, from 11:00 p.m. until Wednesday, April 29, 2026, at 4:00 a.m.
This maintenance may affect network services. We expect the downtime to be no longer than 30 minutes, but we've reserved the entire window to complete maintenance, testing, validation, and to account for any unforeseen circumstances.
Sites affected:
- Forsyth County - Jackson County - Hall County - Mount Education Center
Apr 23, 08:33 EDT
Completed -
The scheduled maintenance has been completed.
Apr 29, 02:45 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 02:30 EDT
Scheduled -
To ensure optimal performance and the best Brightspace experience, D2L will perform a failover of the Production infrastructure on Wednesday, April 29, 2026, at 2:30 a.m. The expected downtime is less than 15 minutes. During this failover, no notifications will be sent, and maintenance pages will not be displayed. D2L selected this time based on low-traffic analysis. We apologize for any inconvenience.
This maintenance is expected to affect GeorgiaVIEW access or service. In the event that you experience any issues with GeorgiaVIEW services after this maintenance, please contact the USG Service Desk at 877-251-2644 or support@usg.edu.
USG institutions affected by this maintenance are:
Completed -
The scheduled maintenance has been completed.
Apr 29, 02:15 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 02:00 EDT
Scheduled -
To ensure optimal performance and the best Brightspace experience, D2L will perform a failover of the Production infrastructure on Wednesday, April 29, 2026, at 2:00 a.m. The expected downtime is less than 15 minutes. During this failover, no notifications will be sent, and maintenance pages will not be displayed. D2L selected this time based on low-traffic analysis. We apologize for any inconvenience.
This maintenance is expected to affect GeorgiaVIEW access or service. In the event that you experience any issues with GeorgiaVIEW services after this maintenance, please contact the USG Service Desk at 877-251-2644 or support@usg.edu.
USG institution affected by this maintenance are:
-QPROD -Georgia Southern University
Apr 28, 17:20 EDT
Completed -
The scheduled maintenance has been completed.
Apr 28, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 23:00 EDT
Scheduled -
Information Technology Services (ITS) will be performing a patch on a known issue for Moveit Automation (filebutler-2.bor.usg.edu). Moveit Transfer (files.usg.edu) and Moveit Automation Server #1 (filebutler.bor.usg.edu) are not included in this downtime window.
This maintenance will occur on Monday, April 27, 2026, at 11:00 p.m. until Tuesday, April 28, 2026, at 12:00 a.m.
During this time, Moveit Automation (filebutler-2.bor.usg.edu) will be unavailable.
Apr 27, 12:48 EDT
Completed -
The scheduled maintenance has been completed.
Apr 26, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 23:00 EDT
Scheduled -
Information Technology Services (ITS) will be conducting scheduled upgrades on the production hosted by GeorgiaBEST DegreeWorks Managed Services Environments for the institutions listed below. This maintenance will occur on Saturday, April 25, 2026, at 11:00 p.m. until Sunday, April 26, 2026, at 7:00 a.m.
The following schools are impacted:
-Abraham Baldwin Agricultural College -Albany State University -Atlanta Metropolitan State College -College of Coastal Georgia -Dalton State College -Georgia Gwinnett College -Georgia Southwestern State University -Middle Georgia State University -Savannah State University
Apr 24, 14:56 EDT
Completed -
The scheduled maintenance has been completed.
Apr 26, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 18:00 EDT
Scheduled -
Accelecom will have an emergency fiber replacement from Bremen to Carrolton Ga. This maintenance will occur on Saturday, April 25, 2026, from 6:00 p.m. until Sunday, April 26, 2026, at 6:00 a.m.
Where: WGA to FLO
University of West Georgia Georgia Highlands College
Apr 23, 16:47 EDT