SYSTEMS STATUS
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 2024 - 08:00 EDT
Scheduled - DB300 104/105 and 112 Conference Room will be closed for renovations from Monday, July 15, 2024, at 8:00 a.m. until Monday, July 29, 2024, at 5:00 p.m.
Jul 15, 2024 08:00 - Jul 29, 2024 17:00 EDT

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials ? Operational
Augusta Health eShop ? Operational
AUFPLAY Operational
Data Warehouse and Business Intelligence ? Operational
GA DOE K-12 Network ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Content Manager ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financials ? Operational
GeorgiaFIRST Marketplace ? Operational
TeamMate Audit Management System ? Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
East Georgia State College (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System ? Operational
Internal USO Services ? Operational
FS1 File Sharing Service Operational
USO BoardEffect ? Operational
USO Email and Calendar ? Operational
USO SharePoint / OneDrive ? Operational
USO SSO ? Operational
USO Teams ? Operational
USO Telephone System ? Operational
USO VPN ? Operational
USO Corporate Applications ? Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Operational
OneUSG Connect – Database ? Operational
OneUSG Connect – Core Practitioner ? Operational
OneUSG Connect – Employee and Manager Self-Service ? Operational
OneUSG Connect – Benefits: Alight ? Operational
OneUSG Connect – Benefits: Retirement @ Work ? Operational
OneUSG Connect – HPLAY ? Operational
OneUSG Connect - HPRE ? Operational
OneUSG Connect- Careers Applicant Access ? Operational
OneUSG Connect – HTRN ? Operational
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) ? Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow ? Operational
USG Identity Proxy ? Operational
USG Status Page ? Operational
USG Technology Store ? Operational
USO Cybersecurity Alerts ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PeachNet Scheduled Maintenance - USO & SSC Firewalls Jul 25, 2024 20:00 - Jul 26, 2024 07:00 EDT
Network Support Services (NSS) will be updating software on the firewalls at the University System Office (USOPA/USOPB ) and Shared Services Center ( SSCPA/SSCPB ). This maintenance will occur on Thursday, July 25, 2024, at 8:00 p.m. until Friday, July 26, 2024, at 7:00 a.m.

This should not be service affecting. High availability pairs will be updated sequentially to avoid outages.

Posted on Jul 19, 2024 - 10:16 EDT
GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING Jul 25, 2024 21:00 - Jul 26, 2024 09:00 EDT
D2L will be conducting non-service affecting maintenance to update the GeorgiaVIEW PROD Online Learning Environments to version 20.24.07 from Thursday, July 25, 2024, at 9:00 p.m. until Friday, July 26, 2024, at 9:00 a.m.
This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. If you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

USG PROD institutions affected by this maintenance are:
* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University

Posted on Jul 24, 2024 - 10:00 EDT
ServiceNow Scheduled Maintenance Jul 25, 2024 22:00 - Jul 26, 2024 01:00 EDT
Enterprise Service Management will be performing maintenance in the ServiceNow Production environment on Thursday, July 25, 2024, from 10:00 p.m. until Friday, July 26, 2024 at 1:00 a.m.

This work is not expected to affect ServiceNow access or service.

Posted on Jul 23, 2024 - 16:48 EDT
Network Support Services (NSS) will be updating software on the firewalls at the Archives Record Center (ARCPA and ARCPB). This maintenance will occur on Monday, July 29, 2024, at 8:00 a.m. until 5:00 p.m.

No outages are expected as high availability pairs will be updated sequentially to avoid outages.

Posted on Jul 24, 2024 - 10:15 EDT
Schedule Maintenance - Meraki Switch Upgrade Jul 29, 2024 23:00 - Jul 30, 2024 07:00 EDT
Network Support Services (NSS) will be upgrading the Meraki switches in the DB300 Datacenter. This maintenance will occur Monday, July 29, 2024,at 11:00 p.m. until Tuesday, July 30, 2024, at 7:00 a.m.

A brief outage is expected with certain network services in the basement.

Posted on Jul 24, 2024 - 13:26 EDT
Scheduled Maintenance - USG Telephony System Jul 30, 2024 23:00 - Jul 31, 2024 07:00 EDT
Network Support Services (NSS) will be moving the USG telephone system resources in the DB300 datacenter from out-of-support data switches to the updated DB300 switch infrastructure. This maintenance will occur Tuesday, July 30, 2024, at 11:00 p.m. until Wednesday, July 31, 2024, at 7:00 a.m.

Interfaces will be migrated sequentially to avoid downtime, but brief interruptions in the Mitel and Teams telephony services are expected during the maintenance window.

Posted on Jul 24, 2024 - 13:49 EDT
PeachNet Scheduled Maintenance - DPA/B and DRPA/B Firewalls Jul 31, 2024 23:00 - Aug 1, 2024 07:00 EDT
Network Support Services (NSS) will be updating software on the firewalls at the DB300 Datacenter (DPA/DPB & DRPA/DRPB).

This maintenance will occur on Wednesday, July 31, 2024, at 11:00 p.m. until Thursday, August 1, 2024, at 7:00 a.m.

High availability pairs will be updated sequentially to avoid outages.
PeachNet Network - ITS Data Center (DB300)

Posted on Jul 23, 2024 - 15:24 EDT
Past Incidents
Jul 25, 2024
Completed - The scheduled maintenance has been completed.
Jul 25, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 23:00 EDT
Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be installing ROADMs into the Atlanta Ring as well as removing some end of life cards that are no longer in use. This maintenance will occur on Wednesday, July 24, 2024, at 11:00 p.m. until approximately Thursday, July 25, 2024, at 7:00 a.m.

No outages are expected.

Jul 19, 13:33 EDT
Jul 24, 2024
Completed - The scheduled maintenance has been completed.
Jul 24, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 23:02 EDT
Scheduled - System Support Services (SSS) will be conducting non-disruptive scheduled
maintenance on the NS3 and NS4 DNS servers. This maintenance will occur on
Tuesday, Jul 23, 2024, at 11:00 p.m. until Wednesday, Jul 24, 2024, at 7:00 a.m.
Due to the redundant nature of DNS, no user impact is expected.

Jul 23, 17:08 EDT
Completed - The scheduled maintenance has been completed.
Jul 24, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 23:02 EDT
Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be installing ROADMs into the Atlanta Ring as well as removing some end of life cards that are no longer in use. This maintenance will occur on Tuesday, July 23, 2024, at 11:00 p.m. until approximately Wednesday, July 24, 2024, at 7:00 a.m.

No outages are expected.

Jul 19, 13:24 EDT
Completed - The scheduled maintenance has been completed.
Jul 24, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 23:01 EDT
Scheduled - Network Support Services (NSS) will be updating software on the firewalls at the 56 Marietta location ( TPA/TPB ). This maintenance will occur on Tuesday, July 23, 2024, at 11:00 p.m. until Wednesday, July 24, 2024, at 7:00 a.m.

This should not be service-affecting. High availability pairs will be updated sequentially to avoid outages.

Jul 19, 09:12 EDT
Completed - The scheduled maintenance has been completed.
Jul 24, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 23:00 EDT
Scheduled - Systems Support Services (SSS) will be performing maintenance on Single Sign-On (SSO) related systems on Tuesday, July 23, 2024, from 11:00 p.m. until Wednesday, July 24, 2024, at 1:00 a.m.

The SSO system is redundant in design and therefore user impact is not expected.

Jul 18, 15:38 EDT
Jul 23, 2024
Completed - The scheduled maintenance has been completed.
Jul 23, 19:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 18:00 EDT
Scheduled - Information Technology Services (ITS) will be performing emergency patching for the mypassword.bor.usg.edu service. During this time you will not be able to modify your existing password with the service. This maintenance will begin Tuesday, July 23, 2024, at 6:00 p.m. until Tuesday, July 23, 2024, at 7:30 p.m.
Jul 23, 16:59 EDT
Completed - The scheduled maintenance has been completed.
Jul 23, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 08:00 EDT
Scheduled - TW 8135 will be closed for Teams Room conversion from Monday, July 22, 2024, at 8:00 a.m. until Tuesday, July 23, 2024, at 12:00 p.m.
Jul 19, 11:15 EDT
Jul 22, 2024
Completed - The scheduled maintenance has been completed.
Jul 22, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 08:00 EDT
Scheduled - Network Support Services (NSS) will be updating software on the firewalls at the Archives Morrow location (ARCHPA/ARCHPB ). This maintenance will occur on Monday, July 22, 2024, at 8:00 a.m. until 5:00 p.m.

No service interruptions are expected. High availability pairs will be updated sequentially to avoid outages.

Jul 18, 16:33 EDT
Jul 21, 2024

No incidents reported.

Jul 20, 2024
Completed - The scheduled maintenance has been completed.
Jul 20, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 23:00 EDT
Scheduled - GeorgiaFIRST Financials (FPROD) will be unavailable for scheduled maintenance. This maintenance will occur on Friday, July 19, 2024, at 11:00 p.m. until Saturday, July 20, 2024, at 7:00 a.m.
Jul 11, 11:51 EDT
Jul 19, 2024
Jul 18, 2024

No incidents reported.

Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:00 EDT
Scheduled - Network Support Services (NSS) will be updating software on the firewalls at the University System Office (USOPA/USOPB) and Shared Services Center ( SSCPA/SSCPB ).

This maintenance will occur from Tuesday, July 16, 2024, at 8:00 p.m. until Wednesday, July 17, 2024, at 7:00 a.m.

High availability pair will be updated sequentially to avoid outages.

Jul 10, 10:35 EDT
Completed - The scheduled maintenance has been completed.
Jul 17, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be performing emergency patching for MoveIT Transfer (files.usg.edu). This maintenance will begin Tuesday, July 16, 2024, at 11:00 p.m. until Wednesday, July 17, 2024, at 1:00 a.m. During this time, the applications should be expected to be unavailable. Traffic attempting to reach files.usg.edu during this time window may fail, or be intermittent. Scheduled transfers defined by MoveIT Automation will not run during all or part of this window.
Jul 16, 14:09 EDT
Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 17:00 EDT
Scheduled - Network Support Services (NSS) will add a 100Gb interface to the SoX peering bundle to increase available bandwidth to the DOE network. No interruption to service is expected from this change.

This maintenance will occur on Tuesday, July 16, 2024, at 5:00 p.m. until 6:00 p.m.

Sites affected: None.

Jul 12, 15:46 EDT
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of network access at Georgia Student Finance Commission (GSFC). The system should continue operating normally.

In the event that you experience any further issues with access to the network, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

Jul 16, 13:49 EDT
Monitoring - Communications Consulting Group (CCG) is reporting power has been restored at Georgia Student Finance Commission (GSFC). We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jul 16, 07:21 EDT
Investigating - Communications Consulting Group (CCG) is reporting a network outage at Georgia Student Finance Commission (GSFC) due to a power outage. ETR is currently 1:00 a.m. We will provide further details as they become available.

The following sites are currently down:

- Georgia Student Finance Commission (GSFC)

Jul 15, 22:03 EDT
Jul 15, 2024
Completed - The scheduled maintenance has been completed.
Jul 15, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 11:00 EDT
Scheduled - Network Support Services (NSS) will be replacing the router at Georgia Archives (ARCH) and the uplink to Clayton State University will be cutover to a new connection.

This maintenance will occur on Monday, July 15, 2024, at 11:00 a.m. until 1:00 p.m.

Sites affected: ARCH. Clayton State University traffic will be unaffected as this only impacts a downstream connection.

Jul 12, 16:14 EDT
Completed - The scheduled maintenance has been completed.
Jul 15, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 07:00 EDT
Scheduled - GeorgiaFIRST will refresh FPLAY and it will be unavailable from Monday, July 8, 2024, at 7:00 a.m. until Monday, July 15, 2024, at 7:00 a.m.
Jun 17, 13:27 EDT
Jul 14, 2024
Completed - The scheduled maintenance has been completed.
Jul 14, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 21:00 EDT
Scheduled - The GeorgiaFIRST Marketplace production environment will be unavailable for the application of Jaggaer Release 24.2.

This maintenance will occur from Friday, July 12, 2024, at 9:00 p.m. until Sunday, July 14, 2024, at 12:00 p.m.

Jul 1, 16:14 EDT
Jul 13, 2024
Completed - The scheduled maintenance has been completed.
Jul 13, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 23:15 EDT
Scheduled - OneUSG Connect Release 6.52 is currently scheduled for Friday, July 12, 2024, at 11:15 p.m., until Saturday, July 13, 2024, at 8:00 p.m. During this time, OneUSG Connect and OneUSG Connect - Careers will not be available. Time Clocks and OneUSG Connect - Benefits will be available to use. Time Clocks may appear offline, but they are still collecting punches.

If you have questions or concerns, please contact oneusgsupport@usg.edu

Jun 4, 14:03 EDT
Jul 12, 2024
Completed - The scheduled maintenance has been completed.
Jul 12, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 23:00 EDT
Scheduled - Network Support Services (NSS) will be updating software on the firewalls at 56 Marietta Street (TPA/TPB).

This maintenance will occur from Thursday, July 11, 2024, at 11:00 p.m. until Friday, July 12, 2024, at 7:00 a.m.

High availability pair will be updated sequentially to avoid outages.

Jul 2, 12:45 EDT
Completed - The scheduled maintenance has been completed.
Jul 12, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 23:00 EDT
Scheduled - Network Support Services (NSS) will be implementing and testing pre-configuration changes for SSO authentication on vpn.bor.usg.edu. The configuration changes will be reverted before the end of the window.

This maintenance will occur from Thursday, July 11, 2024, at 11:00 p.m. until Friday, July 12, 2024, at 2:00 a.m.

This should not be service affecting.

Jul 9, 08:35 EDT
Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, July 10, 2024, at 11:00 p.m. until Thursday, July 11, 2024, at 7:00 a.m.

During this period, the following services may be intermittently unavailable:
- Data Warehouse and Business Intelligence - Authentication
- EBOR - PPV
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services:
- Axiom
- BDM
- CampusLogic Connect
- AIMS Parking services
- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- TeamMate Audit Management Legacy Archive System
- USO Active Directory
- USG Foundation Accounting Service
- VPN

Jul 8, 16:57 EDT