SYSTEMS STATUS
All Systems Operational

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Blackboard Collaborate ? Operational
G2I Data Warehouse and Business Intelligence ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Armstrong State University Operational
Atlanta Metropolitan State College Operational
Bainbridge State College Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Armstrong State University Operational
Atlanta Metropolitan State College Operational
Bainbridge State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financial Service Operational
GeorgiaFIRST Marketplace Operational
iStrategy Budgetary Reporting System ? Operational
TeamMate Audit Management System ? Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
GA DOE K-12 Network ? Operational
INGRESS Registration Sharing System ? Operational
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Operational
One USG Connect ? Operational
OneUSG Connect - Benefits ? Operational
OneUSG Connect - Time Clock Service ? Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Armstrong State University Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Bainbridge State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State University Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
UGA Data Center Operational
USO Athens Office Operational
USO Atlanta Office Operational
Valdosta State University Operational
ServiceNow ? Operational
TouchNet ? Operational
USG Identity Proxy ? Operational
USG Technology Store ? Operational
USO Tools Operational
ITS Telephone System ? Operational
USO Exchange ? Operational
USO Skype for Business ? Operational
USO SharePoint ? Operational
USO SSO ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
GPW will be performing fiber work between Albany State University and Thomasville from 11:00 p.m. Saturday August 19, 2017 until approximately 7:00 a.m. Sunday August 20, 2017 (ET). Services will run in protect and no outages are expected.
Posted on Aug 18, 16:39 EDT
Past Incidents
Aug 19, 2017
Completed - The scheduled maintenance has been completed.
Aug 19, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 21:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on OneUSG Connect (HPROD) from 9:00 p.m. on Friday, August 18, 2017 to approximately 12:00 p.m. (ET) on Saturday, August 19, 2017. During this time OneUSG Connect will not be available. However, KABA Time Clocks and OneUSG Connect Benefits will still be available.
Aug 16, 14:37 EDT
Completed - The scheduled maintenance has been completed.
Aug 19, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on FS1 (fs1.bor.usg.edu) and DB300nfs from 11:00 p.m. on Friday, August 18, 2017 until approximately 3:00 a.m. on Saturday, August 19, 2017 (ET). For the duration of the maintenance the FS1 and db300nfs services will not be available.
Aug 10, 15:32 EDT
Completed - The scheduled maintenance has been completed.
Aug 19, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 23:00 EDT
Scheduled - ITS will be conducting a scheduled maintenance affecting GeorgiaBEST Banner Managed Services and Degree Works Managed Services from 11:00 p.m. Friday, August 18, 2017 until approximately 3:00 a.m. Saturday, August 19, 2017 (ET). During this period, users will not be able to access any hosted applications (Banner, Degree Works, Recruit, BDM, and Axiom).

Institutions affected:

GeorgiaBEST Banner Managed Services Institutions:

Abraham Baldwin Agricultural College

Albany State University

Armstrong State University

Atlanta Metropolitan State College

Bainbridge State College

Dalton State College

Fort Valley State University

Georgia Gwinnett College

Georgia Southwestern State University

Savannah State University

South Georgia State College


=============================================

GeorgiaBEST Degree Works Managed Services Institutions:

Abraham Baldwin Agricultural College

Armstrong State University

Atlanta Metropolitan State College

Bainbridge State College

College of Coastal Georgia

Columbus State University

Dalton State College

Fort Valley State University

Georgia Gwinnett College

Georgia Southwestern State University

Savannah State University

South Georgia State College
Aug 17, 13:29 EDT
Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017
Completed - The scheduled maintenance has been completed.
Aug 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 23:00 EDT
Scheduled - Network Support Services (NSS) will be conducting scheduled maintenance on the USO Systems Office switch. NSS will be upgrading the switch code. The maintenance will take place from 11:00 p.m. on Thursday, August 10, 2017 until approximately 7:00 a.m. on Friday, August 11, 2017 (ET).
No services will be affected as a result of this maintenance.
Aug 8, 16:14 EDT
Completed - The scheduled maintenance has been completed.
Aug 11, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on University of North Georgia - Gainesville (GAI) and Georgia Institute of Technology (GIT4) from 11:00pm Thursday, August 10, 2017 to 3:00am (ET) Friday, August 11, 2017.
NSS will be moving to the second of two new circuits from GIT4 to GAI. 38.KRGN.611327(GAI) and 38.KRGN.611325(GIT4) The circuit is up but not in routing. Actual move will start at 12:01am on Friday. No disruptions are expected.
Aug 3, 15:52 EDT
Aug 10, 2017
Completed - The scheduled maintenance has been completed.
Aug 10, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 17:31 EDT
Scheduled - ITS will be conducting a scheduled maintenance for ServiceNow from 5:30 p.m. to 8:00 p.m. on Thursday, August 10, 2017. The purpose of this maintenance is to implement several improvements to ServiceNow’s email notification capabilities.

Be advised that customers will not receive email notifications from ServiceNow between 5:30 p.m and approximately 6:30 p.m. on this date.

If you have questions or concerns, please contact the ITS Helpdesk at 706-583-2001 or helpdesk@usg.edu.
Aug 8, 10:20 EDT
Completed - The scheduled maintenance has been completed.
Aug 10, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 17:30 EDT
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the USG Budgetary System on Thursday, August 10, 2017, from 5:30 p.m. until approximately 6:00 p.m. (ET). During this period, the application will not be available for reporting, and data submissions in this area should be postponed until the maintenance is complete.
Aug 10, 16:52 EDT
Aug 9, 2017
Completed - The scheduled maintenance has been completed.
Aug 9, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 17:30 EDT
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the USG Budgetary System on Wednesday, August 9, 2017, from 5:30 p.m. until approximately 6:00 p.m. (ET). During this period, the application will not be available for reporting, and data submissions in this area should be postponed until the maintenance is complete.
Aug 9, 16:37 EDT
Completed - The scheduled maintenance has been completed.
Aug 9, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on TELX1.BB and TELX2.BB routers from 11:00 p.m. on Tuesday, August 8, 2017 until approximately 7:00 a.m. (ET) on Wednesday, August 9, 2017.
CCG will be installing new A9K-24x10GE-TR cards in the TELX1.BB and TELX2.BB routers.

Services affected: All services should remain available during the maintenance window.
Aug 7, 12:49 EDT
Completed - The scheduled maintenance has been completed.
Aug 9, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on DOE1.BB and DOE2.BB routers from 11:00 p.m. on Tuesday, August, 8, 2017 until approximately 3:00 a.m. (ET) on Wednesday, August 9, 2017.
NSS will be updating service policies on the DOE1.BB and DOE2.BB routers.

Services affected: All services should remain available during the maintenance window.
Aug 7, 12:03 EDT
Aug 7, 2017

No incidents reported.

Aug 6, 2017
Completed - The scheduled maintenance has been completed.
Aug 6, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 23:00 EDT
Scheduled - - EZproxy (GALILEO EZproxy instances will not be affected)
- FirstSearch
- QuestionPoint
- WorldShare Record Manager
- WorldCat
- WorldCat Discovery
- WorldCat knowledge base
- WorldCat Navigator
- WorldShare Analytics
- Article Exchange
- CUSP
- Esweep
- Idenity Load Service
- OCLC.org
- Tipasa
- WorldShare
Aug 4, 09:56 EDT
Completed - The scheduled maintenance has been completed.
Aug 6, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:00 EDT
Scheduled - Due to hardware concerns ITS will be conducting an unscheduled maintenance to GeorgiaVIEW QPROD and XPROD Online Learning Environments from 10:00 p.m. on Saturday, August 5, 2017 to approximately 6:00 a.m. (ET) on Sunday, August 6, 2017. This will impact the normal operation of the GeorgiaVIEW service. During this maintenance period, users will be unable to access the system.

USG Institutions affected by this maintenance are:
QPROD:
* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community

XPROD:
* Abraham Baldwin Agricultural College
* Armstrong State University
* Bainbridge State College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Competency Based Education
* Dalton State College
* East Georgia State College
* Fort Valley State University
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southwestern State University
* Georgia State University
* Middle Georgia State University
* University of North Georgia
* University of West Georgia
* USG Human Resources Office of Organizational Development
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* Valdosta State University
Aug 5, 17:45 EDT
Aug 5, 2017
Completed - ITS has postponed the Saturday, 8/5/2017 10:00 am-12:00 p.m. maintenance to the GeorgiaVIEW QPROD Online Learning Environment. This maintenance will be rescheduled and notifications will be distributed when timing is confirmed.
Aug 5, 10:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 10:00 EDT
Scheduled - ITS will be conducting scheduled maintenance on to the GeorgiaVIEW QPROD Online Learning Environment from 10:00 am on Saturday, 8/5/2017 to 12:00 pm (ET) on Saturday, 8/5/2017. This maintenance is NOT expected to affect GeorgiaVIEW access or service.

USG Institutions affected by this maintenance are:
* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community
Aug 3, 14:49 EDT
Completed - The scheduled maintenance has been completed.
Aug 5, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 22:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on ARCNAS from 10:00 p.m. on Friday, August 4, 2017 until approximately 3:00 a.m. on Saturday, August 5, 2017 (ET). During this period, the ARCNAS service will not be available.
Jul 25, 15:27 EDT