USG Services Status

All Systems Operational

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational

Augusta Health eShop Operational

Data Warehouse and Business Intelligence Operational

GA DOE K-12 Network Operational

GAfutures Operational

GALILEO - Georgia's Virtual Library Operational

GALILEO Operational

GIL Operational

GIL Express Operational

Georgia Archives Operational

ARCNAS Operational

Content Manager Operational

Finding Aids Operational

Historical Organizations Directory Operational

Virtual Vault Operational

GeorgiaBEST Banner Managed Services Operational

Abraham Baldwin Agricultural College Operational

Albany State University Operational

Atlanta Metropolitan State College Operational

Clayton State University Operational

College of Coastal Georgia Operational

Columbus State University Operational

Dalton State College Operational

East Georgia State College Operational

Fort Valley State University Operational

Georgia College and State University Operational

Georgia Gwinnett College Operational

Georgia Southern University Operational

Georgia Southwestern State University Operational

Gordon State College Operational

Middle Georgia State University Operational

Savannah State University Operational

South Georgia State College Operational

University of West Georgia Operational

Valdosta State University Operational

GeorgiaBEST Degree Works Managed Services Operational

Abraham Baldwin Agricultural College Operational

Albany State University Operational

Atlanta Metropolitan State College Operational

College of Coastal Georgia Operational

Columbus State University Operational

Dalton State College Operational

Fort Valley State University Operational

Georgia Gwinnett College Operational

Georgia Southwestern State University Operational

Middle Georgia State University Operational

Savannah State University Operational

South Georgia State College Operational

GeorgiaFIRST Financials Operational

GeorgiaFIRST PeopleSoft Financials Operational

GeorgiaFIRST Marketplace Operational

PaymentWorks Operational

TeamMate Audit Management System Operational

Georgia ONmyLINE Operational

GeorgiaVIEW Online Learning Operational

GeorgiaVIEW Online Learning Environment (QPROD) Operational

GeorgiaVIEW Online Learning Environment (XPROD) Operational

INGRESS Registration Sharing System Operational

Internal USO Services Operational

FS1 File Sharing Service Operational

USO BoardEffect Operational

USO Email and Calendar Operational

USO SharePoint / OneDrive Operational

USO Skype for Business Operational

USO SSO Operational

USO Teams Operational

USO Telephone System Operational

USO VPN Operational

USO Corporate Applications Operational

MOVEit Managed File Transfer Operational

OneUSG Connect Operational

OneUSG Connect – Database Operational

OneUSG Connect – Core Practitioner Operational

OneUSG Connect – Employee and Manager Self-Service Operational

OneUSG Connect – Benefits: Alight Operational

OneUSG Connect – Benefits: Retirement @ Work Operational

OneUSG Connect – KABA Time Clocks Operational

OneUSG Connect – HPLAY Operational

OneUSG Connect- Careers Applicant Access Operational

PeachNet Cloud Services Operational

PeachNet Virtual Data Center Operational

PeachNet Cloud Backup Operational

PeachNet Network Operational

Abraham Baldwin Agricultural College Operational

Albany State University Operational

Apogee Operational

Atlanta Metropolitan State College Operational

Augusta University Operational

Clayton State University Operational

College of Coastal Georgia Operational

Columbus State University Operational

Dalton State College Operational

East Georgia State College Operational

Fort Valley State University Operational

Georgia Archives Operational

Georgia College & State University Operational

Georgia Department of Audits Operational

Georgia Department of Transportation Operational

Georgia Gwinnett College Operational

Georgia Highlands College Operational

Georgia Institute of Technology Operational

Georgia Law Reapportionment Office Operational

Georgia Public Library Service Operational

Georgia Southern University Operational

Georgia Southwestern State University Operational

Georgia State University Operational

Georgia Student Finance Commission Operational

Gordon State College Operational

Kennesaw State University Operational

Middle Georgia State University Operational

Savannah State University Operational

South Georgia State College Operational

University of Georgia Operational

University of North Georgia Operational

University of West Georgia Operational

ITS Data Center (DB300) Operational

UGA Data Center (Boyd) Operational

USO Athens Office Operational

USO Atlanta Office Operational

USO Shared Services Center Operational

Valdosta State University Operational

ServiceNow Operational

USG Identity Proxy Operational

USG Status Page Operational

USG Technology Store Operational

USO Cybersecurity Alerts Operational

Web Services (www.usg.edu) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Systems Support Services Scheduled Maintenance - Operating System (OS) Patching Aug 12, 21:00 - Aug 13, 07:00 EDT

Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, August 12, 2020, at 11:00 p.m. (9:00 a.m. for non-production services) until Thursday, August 13, 2020 at 7:00 a.m. During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence – Authentication
- EBOR - PPV
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services – Axiom ONLY
- MOVEit Managed File Transfer (files.usg.edu)
- SSC Active Directory
- SSC MoveIT
- SSC Phones
- SSC VPN
- TeamMate Audit Management System
- USO Active Directory
- USG Foundation Accounting Service
- USO VPN
Posted on Aug 7, 16:42 EDT

Past Incidents

Aug 10, 2020

No incidents reported today.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

University of West Georgia Local Authentication Maintenance - D2L

Completed - The scheduled maintenance has been completed.
Aug 8, 14:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 14:00 EDT

Scheduled - OneLogin, a University of West Georgia MFA/SSO partner, will be performing maintenance on The University of West Georgia's authentication system. This maintenance will occur Saturday, August 8, 2020, from 2:00 p.m. until 2:30 p.m. There may be degraded performance of the authentication system through the duration of the maintenance. This may impact UWG users attempting to access D2L via: http://westga.view.usg.edu.

For more information please visit: https://status.us.onelogin.com
Aug 4, 10:12 EDT

GeorgiaBEST Banner Managed Services Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 8, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 22:00 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the production hosted GeorgiaBEST Banner Managed Service Environments. These services will be offline for maintenance during the window scheduled for Friday, August 7, 2020 beginning at 10:00 p.m. and may remain unavailable until Saturday, August 8, 2020 at 7:00 a.m.

During this time, services will be unavailable.

The following applications will not be available during this scheduled maintenance window:

* Banner
* Oracle Database
Aug 5, 08:40 EDT

Aug 7, 2020

Shared Services Center (SSC) Scheduled Maintenance - MoveIT SSC FTP

Completed - The scheduled maintenance has been completed.
Aug 7, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 19:00 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the MoveIT File Transfer service for the Shared Services Center - ssc.ftp.usg.edu. This service will be unavailable during this scheduled maintenance. This maintenance will occur from Thursday, August 6, 2020, at 7:00 p.m. until Friday, August 7, 2020, at 6:00 a.m.

During this time the ssc.ftp.usg.edu web, and SFTP services will be unavailable.
Aug 3, 16:48 EDT

Aug 6, 2020

PeachNET Scheduled Maintenance - Shared Services Center

Completed - The scheduled maintenance has been completed.
Aug 6, 19:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 18:00 EDT

Scheduled - Network Support Services (NSS) will be changing IP addresses on the Net.PeachNet management IP range. This is solely related to the management of networking devices at the Shared Services Center (SSC) and will not impact services at SSC. This maintenance will occur Thursday, August 6, 2020 from 6:00 p.m. until 7:00 p.m.

Services affected: None
Aug 5, 10:19 EDT

PeachNet Scheduled Maintenance - ATC Fiber Maintenance - Waycross

Completed - The scheduled maintenance has been completed.
Aug 6, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 00:02 EDT

Scheduled - Alma Telephone Company (ATC) will be repairing damaged fibers in the Waycross area. This is a permanent repair to damage done previously and repaired in a temporary state. This maintenance will occur on Thursday, August 06, 2020 from 12:01 a.m. until 4:00 a.m. College of Coastal Georgia (BRU2) will operate on their backup path during this time. No other outages are expected

Services Affected:
College of Coastal Georgia
Jul 27, 09:49 EDT

Aug 5, 2020

GeorgiaFIRST Marketplace Issue Reported

Resolved - Information Technology Services (ITS) has now confirmed that access to the Staples Punchout is functioning normally at this time. In the event that you experience any further issues with accessing GeorgiaFIRST Marketplace, Staples Punchout, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Aug 5, 10:44 EDT

Investigating - Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaFIRST Marketplace. Affected users will not be able to access the Staples Punchout, and may receive errors such as "you have no ship-to address". Additional information will be posted here when the issues are resolved.
Aug 4, 15:30 EDT

Aug 4, 2020

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

GeorgiaView SSO Access Issues Reported - Dalton State College

Resolved - Between approximately 11:45 a.m. and 12:45 p.m., some Dalton State College users may have experienced issues with logging in to Brightspace through the campus single sign-on portal. However, Information Technology Services (ITS) has now confirmed that access through the single sign-on portal is functioning normally at this time. In the event that you experience any further issues with accessing GeorgiaVIEW, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jul 31, 17:07 EDT

Investigating - Information Technology Services (ITS) is currently investigating a local campus D2L login issue for Dalton State College. Affected users may be experiencing problems with accessing GeorgiaVIEW D2L. Additional information will be posted here when the issues are confirmed.
Jul 30, 13:14 EDT

GeorgiaView SSO Access Issues Reported - Georgia Gwinnett College

Resolved - Between approximately 2:30 p.m. and 3:30 p.m., some Georgia Gwinnett College users may have experienced issues with logging in to Brightspace through the campus single sign-on portal (GGC MyCourses). However, Information Technology Services (ITS) has now confirmed that access through the single sign-on portal is functioning normally at this time. In the event that you experience any further issues with accessing Brightspace by D2L, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jul 31, 17:03 EDT

Investigating - Information Technology Services (ITS) is currently investigating a local campus D2L login issue for Georgia Gwinnett College. Affected users may be experiencing problems with accessing GeorgiaVIEW D2L. Additional information will be posted here when the issues are confirmed.
Jul 29, 15:41 EDT

Jul 30, 2020

PeachNet Scheduled Maintenance - Shared Services Center

Completed - The scheduled maintenance has been completed.
Jul 30, 21:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 18:00 EDT

Scheduled - Network Support Services (NSS) will be adding redundant links between the current and new local area network infrastructure. Local network connections may experience an interruption during this maintenance. This maintenance will occur on Thursday, July 30, 2020 from 06:00 p.m. until 9:00 p.m.

Services affected: Shared Services Center (Sandersville) local area network.
Jul 28, 16:36 EDT

Jul 29, 2020

Data Warehouse and Business Intelligence Maintenance - Production Database Downtime

Completed - The scheduled maintenance has been completed.
Jul 29, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:01 EDT

Scheduled - The Data Warehouse (production) will be offline for maintenance during the window scheduled for Tuesday, July 28, 2020 beginning at 11:00 p.m. and may remain unavailable until Wednesday, July 29, 2020 at 7:00 a.m.

During this time, services will be unavailable.

The following applications will not be available during this scheduled maintenance window:

• Cognos Business Intelligence & Reporting Application
• APEX Data Collection Application
• Degrees & Majors Authorized
• HS/FICE Translation
• External Site Codes
• Oracle Database
Jul 24, 08:54 EDT

Jul 28, 2020

Jul 27, 2020

No incidents reported.