SYSTEMS STATUS
All Systems Operational

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials ? Operational
Augusta Health eShop ? Operational
AUFPLAY Operational
Data Warehouse and Business Intelligence ? Operational
GA DOE K-12 Network ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Content Manager ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financials ? Operational
GeorgiaFIRST Marketplace ? Operational
TeamMate Audit Management System ? Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
East Georgia State College (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System ? Operational
Internal USO Services ? Operational
FS1 File Sharing Service Operational
USO BoardEffect ? Operational
USO Email and Calendar ? Operational
USO SharePoint / OneDrive ? Operational
USO SSO ? Operational
USO Teams ? Operational
USO Telephone System ? Operational
USO VPN ? Operational
USO Corporate Applications ? Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Operational
OneUSG Connect – Database ? Operational
OneUSG Connect – Core Practitioner ? Operational
OneUSG Connect – Employee and Manager Self-Service ? Operational
OneUSG Connect – Benefits: Alight ? Operational
OneUSG Connect – Benefits: Retirement @ Work ? Operational
OneUSG Connect – HPLAY ? Operational
OneUSG Connect - HPRE ? Operational
OneUSG Connect- Careers Applicant Access ? Operational
OneUSG Connect – HTRN ? Operational
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) ? Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow ? Operational
USG Identity Proxy ? Operational
USG Status Page ? Operational
USG Technology Store ? Operational
USO Cybersecurity Alerts ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PeachNet Scheduled Maintenance - DB300 Switch Changes May 30, 2024 23:00 - May 31, 2024 07:00 EDT
Network Support Services (NSS) will be migrating SSS production UCS services to the new DB300 switch infrastructure. This maintenance will occur from Thursday, May 30, 2024, at 11:00 p.m. until Friday, May 31, 2024, at 7:00 a.m.

Production services on the SSS LUCS and TUCS chassis will have redundancy, so no network outages are expected.

Components Affected:

* Augusta University Financials
* Data Warehouse and Business Intelligence
* Georgia Archives (everything except ARCNAS)
* GeorgiaBEST Banner Managed Services
* GeorgiaBEST Degree Works Managed Services
* GeorgiaFIRST Financials
* Georgia ONmyLINE
* INGRESS Registration Sharing System
* MOVEit Managed File Transfer
* OneUSG Connect
* Web Services (www.usg.edu)
* Affordable Learning Georgia
* Georgia Archives
* Georgia Film Academy
* GAtracs
* GoBackMoveAhead
* Jimmy Carter Library
* USG Budgetary Reporting System
* USG Foundation

Posted on May 28, 2024 - 17:01 EDT
Information Technology Services (ITS) Scheduled Maintenance May 30, 2024 23:00 - May 31, 2024 02:00 EDT
Update - Information Technology Services (ITS) will be performing scheduled maintenance to upgrade directory.bor.usg.edu and mypassword.bor.usg.edu.

Additionally, Information Technology Services (ITS) will be performing scheduled maintenance for MoveIT Managed File Transfer (files.usg.edu) and MoveIT Automation. During this time there may be interruptions for web based traffic to files.usg.edu.

This maintenance will occur from Thursday, May 30, 2024, at 11:00 p.m. until Friday, May 31, 2024, at 2:00 a.m.

Services Impacted:
- USO Corporate Applications
- MOVEIT Managed File Transfer

May 29, 2024 - 16:50 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 29, 2024 - 16:47 EDT
Scheduled - Information Technology Services (ITS) will be performing scheduled maintenance to upgrade directory.bor.usg.edu and mypassword.bor.usg.edu.

Additionally, Information Technology Services (ITS) will be performing scheduled maintenance for MoveIT Managed File Transfer (files.usg.edu) and MoveIT Automation. During this time there may be interruptions for web based traffic to files.usg.edu.

This maintenance will occur from Thursday, May 30, 2024, at 11:00 p.m. until Friday, May 31, 2024, at 2:00 a.m.

Services Impacted:
- USO SSO
- USO Corporate Applications
- MOVEIT Managed File Transfer

May 29, 2024 - 10:16 EDT
East Georgia State College will be executing a major upgrade to Pathify customer environments in the near future. This upgrade is designed to improve overall performance and scalability.

This maintenance will occur from Sunday, June 2, 2024, at 7:00 p.m. until Monday, June 3, 2024, at 3:00 a.m.

During this time, there could be issues when attempting to authenticate into Brightspace both on and off campus.

Posted on May 28, 2024 - 16:09 EDT
Zayo will be performing fiber maintenance between these two locations. No outages are expected and services on the North Ring will run in protect.

This maintenance will occur on Tuesday, June 4, 2024, at 11:00 p.m. until Wednesday, June 5, 2024, at 7:00 a.m.

Posted on May 23, 2024 - 15:38 EDT
Information Technology Services (ITS) will be performing scheduled maintenance on the ldap.bor.usg.edu service, this change will impact the related services listed below.

This maintenance will occur from Wednesday, June 5, 2024, at 11:00 p.m. until Thursday, June 6, 2024, at 2:00 a.m.

While not expected, during this time there may be service interruptions for any service using the USG Identity Proxy. During this maintenance window, there are expected service interruptions for the USO SSO, and any related services.

- Augusta University Financials
- Concord
- Equifax Compliance Center
- GeorgiaFIRST Financials
- Gitlab
- MOVEit Managed File Transfer
- OneUSG Connect
- OneUSG Connect Benefits (Alight)
- OnSpring
- ServiceNow
- TIAA Retirement at Work
- USG Identity Proxy
- USO BoardEffect
- USO SSO
- Web Services

Posted on May 29, 2024 - 14:03 EDT
GeorgiaFIRST Financials will be unavailable for scheduled maintenance (Release 5.94 and AU Release 1.64) from Friday, June 7, 2024, at 11:00 p.m. until Saturday, June 8, 2024, at 12:00 p.m.

The following applications will not be available during this scheduled maintenance window:

- GeorgiaFIRST PeopleSoft Financials production (FPROD)
- PSQUEST access
- GeorgiaFIRST Marketplace access
- Expenses and ePro Self-Service Portal
- Augusta University PeopleSoft Financials Production (AUFPROD)
- Health eShop Access

Posted on May 02, 2024 - 11:22 EDT
Zayo will be performing fiber maintenance between these two locations. No outages are expected and services on the North Ring will run in protect.

This maintenance will occur on Monday, June 24, 2024, at 11:00 p.m. until Tuesday, June 25, 2024, at 11:00 p.m.

Posted on May 20, 2024 - 15:07 EDT
Past Incidents
May 30, 2024
Completed - The scheduled maintenance has been completed.
May 30, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 23:00 EDT
Scheduled - Systems Support Services (SSS) will be performing OS patching on SSO - related systems from Wednesday, May 29, 2024, at 11:00 p.m. until Thursday, May 30, 2024, at 2:00 a.m.

No services are expected to be affected.

May 28, 12:37 EDT
May 29, 2024
Completed - The scheduled maintenance has been completed.
May 29, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 08:00 EDT
Scheduled - Systems Support Services (SSS) will be performing service affecting maintenance on the PeachNet Virtual Data Center. During this time administrators will not be able to access the interface for managing their VDC environments.

This maintenance will occur from Wednesday, May 29, 2024, at 8:00 a.m. until 12:00 p.m.

Virtual machines (VMs) and VM guests will not be affected and they will continue to run normally during this maintenance period.

May 24, 13:12 EDT
Completed - The scheduled maintenance has been completed.
May 29, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 23:00 EDT
Scheduled - Network Support Services (NSS) will be migrating our peerings with GTA/GDOT/Accelecom and the remaining backup circuits for campus routers from TELX2 to TELX4. The primary circuit for all campus routers will remain up through this maintenance, so no disruption is expected.

This maintenance will occur from Tuesday, May 28, 2024, at 11:00 p.m. until Wednesday, May 29, 2024, at 7:00 a.m.

May 28, 10:37 EDT
May 28, 2024
May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024
Completed - The scheduled maintenance has been completed.
May 24, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 21:00 EDT
Scheduled - D2L will be conducting non-service affecting maintenance to update the GeorgiaVIEW PROD Online Learning Environments to version 20.24.05 from Thursday, May 23, 2024, at 9:00 p.m. until Friday, May 24, 2024, at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. If you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

USG PROD institutions affected by this maintenance are:

* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University

May 20, 10:29 EDT
Completed - The scheduled maintenance has been completed.
May 24, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 23:00 EDT
Scheduled - Zayo will be performing fiber maintenance between these two locations. No outages are expected and services on the North Ring will run in protect.

This maintenance will occur on Thursday, May 23, 2024, at 11:00 p.m. until Friday, May 24, 2024, at 7:00 a.m.

May 23, 17:17 EDT
Completed - The scheduled maintenance has been completed.
May 24, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 23:00 EDT
Scheduled - Network Support Services (NSS) will be migrating one of our redundant internet transit providers as well as a subset of the backup circuits for campus routers from TELX2 to TELX4. Internet bound traffic will be redirected through other providers, and the primary circuit for all campus routers will remain up through this maintenance, so no disruption is expected.

This maintenance will occur on Thursday, May 23, 2024, at 11:00 p.m. until Friday, May 24, 2024, at 7:00 a.m.

No service interruption is expected from this maintenance.

May 21, 13:27 EDT
May 23, 2024
Completed - The scheduled maintenance has been completed.
May 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) will be cleaning up artifacts related to 1G previous service deletions on the Athens Ring.

This maintenance will occur from Wednesday, May 22, 2024, at 11:00 p.m. until Thursday, May 23, 2024, at 7:00 a.m.

No service interruptions are expected.

May 22, 17:01 EDT
May 22, 2024
Completed - The scheduled maintenance has been completed.
May 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 23:00 EDT
Scheduled - Zayo will be performing fiber splicing between these two locations. No outages are expected and services on the North Ring will run in protect.

This maintenance will occur on Tuesday, May 21, 2024, at 11:00 p.m. until Wednesday, May 22, 2024, at 7:00 a.m.

May 1, 11:51 EDT
Completed - The scheduled maintenance has been completed.
May 22, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 23:00 EDT
Scheduled - Network Support Services (NSS) will be patching all production F5s. This maintenance will occur Tuesday, May 21, 2024, at 11:00 p.m. until Wednesday, May 22, 2024, at 3:00 a.m.

This maintenance should not be service affecting.

May 17, 15:38 EDT
May 21, 2024
Completed - The scheduled maintenance has been completed.
May 21, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) will be modifying the IP address configuration of shelves on the Atlanta and Augusta Rings in preparation for upcoming upgrades. No outages are expected.

This maintenance will occur from Monday, May 20, 2024, at 11:00 p.m. until Tuesday, May 21, 2024, at 3:00 a.m.

Services affected: None

May 20, 15:30 EDT
May 20, 2024
May 19, 2024

No incidents reported.

May 18, 2024
Completed - The scheduled maintenance has been completed.
May 18, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 23:00 EDT
Scheduled - Systems Support Services (SSS) will be doing Linux OS patching on Friday, May 17, 2024, at 11:00 p.m. until Saturday, May 18, 2024, at 7:00 a.m. GeorgiaBest patching begins at 11:00 p.m. and all other services will begin at 12:00 a.m.

During this period, users will be unable to access the affected services. All patched OSes will be rebooted.

Components Affected:

* Augusta University Financials
* Data Warehouse and Business Intelligence
* Georgia Archives (everything except ARCNAS)
* GeorgiaBEST Banner Managed Services
* GeorgiaBEST Degree Works Managed Services
* GeorgiaFIRST Financials
* Georgia ONmyLINE
* INGRESS Registration Sharing System
* MOVEit Managed File Transfer
* OneUSG Connect
* Web Services (www.usg.edu)
* Affordable Learning Georgia
* Georgia Archives
* Georgia Film Academy
* GAtracs
* GoBackMoveAhead
* Jimmy Carter Library
* USG Budgetary Reporting System
* USG Foundation

May 10, 16:52 EDT
May 17, 2024
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of the EMR System. The system should continue operating normally.

In the event that you experience any further issues with the EMR System, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

May 17, 14:43 EDT
Monitoring - Information Technology Services (ITS) has restored full functionality of EMR System. We will continue to monitor this system for stability. If you are still experiencing issues with the EMR System, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 14, 14:10 EDT
Investigating - Information Technology Services (ITS) is investigating reports regarding the inability to make submissions as a part of the Enrollment Monitoring Report within Data Warehouse and Business Intelligence.

We are committed to resolving this issue as quickly as possible and we apologize for any inconvenience this may cause. We will provide an update as soon as more information is available.

May 14, 09:34 EDT
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of Brightspace access at the University of Georgia. The system should continue operating normally.

In the event that you experience any further issues with SSO authentication, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

May 17, 09:35 EDT
Monitoring - Access to Brightspace through the UGA single sign-on portal appears to be functioning normally at this time, and ITS is continuing to monitor for additional reports. If you are still experiencing issues with Brightspace access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 16, 16:35 EDT
Investigating - Information Technology Services (ITS) is currently investigating a local campus login issue for the University Of Georgia. Affected users may be experiencing problems accessing Brightspace.

Additional information will be posted here when the issues are confirmed.

May 16, 12:22 EDT
Completed - The scheduled maintenance has been completed.
May 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 23:00 EDT
Scheduled - Network Support Services (NSS) will be upgrading the Datacenter DPA/B and DRPA/B firewall pair to a new software version. This maintenance will occur on Thursday, May 16, 2024, at 11:00 p.m. until Friday, May 17, 2024, at 7:00 a.m.

No impact is expected, individual members of each firewall pair will be updated in sequence to avoid downtime.

May 8, 16:42 EDT
May 16, 2024
Completed - The scheduled maintenance has been completed.
May 16, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 EDT
Scheduled - Fort Valley State University will be working on floor panels which will require a temporary relocation of the PeachNet equipment. No outages are expected, but services on the Central Ring will run in protect. This maintenance will occur Wednesday, May 15, 2024, at 11:00 p.m. until Thursday, May 16, 2024, at 7:00 a.m.
May 14, 13:06 EDT
Completed - The scheduled maintenance has been completed.
May 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, May 15, 2024, at 11:00 p.m. until Thursday, May 16, 2024, at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence - Authentication
- EBOR - PPV
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services:
- Axiom
- BDM
- CampusLogic Connect
- AIMS Parking services
- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- TeamMate Audit Management Legacy Archive System
- USO Active Directory
- USG Foundation Accounting Service
- VPN

May 10, 16:21 EDT
Completed - The scheduled maintenance has been completed.
May 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 EDT
Scheduled - Zayo will be performing fiber splicing between these two locations. No outages are expected and services on the North Ring will run in protect.

This maintenance will occur on Wednesday, May 15, 2024, at 11:00 p.m. until Thursday, May 16, 2024, at 7:00 a.m.

Apr 17, 12:18 EDT
Completed - The scheduled maintenance has been completed.
May 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 EDT
Scheduled - AGA will be repairing the fiber between Abraham Baldwin Agricultural College and the Moultrie PoP. No outages are expected, but services will run in protect. This maintenance will occur Wednesday, May 15, 2024, at 11:00 p.m. until Thursday, May 16, 2024, at 7:00 a.m.
May 15, 16:58 EDT
Completed - The scheduled maintenance has been completed.
May 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 EDT
Scheduled - Zayo will perform maintenance on a fiber span on the Georgia State University Alpharetta campus between GPCALP and GSUALP. Services for the north ring will run in protect. This maintenance will occur Wednesday, May 15, 2024, at 11:00 p.m. until Thursday, May 16, 2024, at 7:00 a.m. No service interruption is expected from this maintenance.
Apr 12, 10:24 EDT