SYSTEMS STATUS
All Systems Operational

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials ? Operational
Augusta Health eShop ? Operational
Data Warehouse and Business Intelligence ? Operational
GA DOE K-12 Network ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Content Manager ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financials ? Operational
GeorgiaFIRST Marketplace ? Operational
PaymentWorks Operational
TeamMate Audit Management System ? Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
INGRESS Registration Sharing System ? Operational
Internal USO Services ? Operational
FS1 File Sharing Service Operational
USO BoardEffect ? Operational
USO Email and Calendar ? Operational
USO SharePoint / OneDrive ? Operational
USO Skype for Business ? Operational
USO SSO ? Operational
USO Teams ? Operational
USO Telephone System ? Operational
USO VPN ? Operational
USO Corporate Applications ? Operational
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Operational
OneUSG Connect – Database ? Operational
OneUSG Connect – Core Practitioner ? Operational
OneUSG Connect – Employee and Manager Self-Service ? Operational
OneUSG Connect – Benefits: Alight ? Operational
OneUSG Connect – Benefits: Retirement @ Work ? Operational
OneUSG Connect – KABA Time Clocks ? Operational
OneUSG Connect – HPLAY ? Operational
OneUSG Connect- Careers Applicant Access ? Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) ? Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow ? Operational
USG Identity Proxy ? Operational
USG Status Page ? Operational
USG Technology Store ? Operational
USO Cybersecurity Alerts ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, August 12, 2020, at 11:00 p.m. (9:00 a.m. for non-production services) until Thursday, August 13, 2020 at 7:00 a.m. During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence – Authentication
- EBOR - PPV
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services – Axiom ONLY
- MOVEit Managed File Transfer (files.usg.edu)
- SSC Active Directory
- SSC MoveIT
- SSC Phones
- SSC VPN
- TeamMate Audit Management System
- USO Active Directory
- USG Foundation Accounting Service
- USO VPN
Posted on Aug 7, 16:42 EDT
Past Incidents
Aug 10, 2020

No incidents reported today.

Aug 9, 2020

No incidents reported.

Aug 8, 2020
Completed - The scheduled maintenance has been completed.
Aug 8, 14:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 14:00 EDT
Scheduled - OneLogin, a University of West Georgia MFA/SSO partner, will be performing maintenance on The University of West Georgia's authentication system. This maintenance will occur Saturday, August 8, 2020, from 2:00 p.m. until 2:30 p.m. There may be degraded performance of the authentication system through the duration of the maintenance. This may impact UWG users attempting to access D2L via: http://westga.view.usg.edu.

For more information please visit: https://status.us.onelogin.com
Aug 4, 10:12 EDT
Completed - The scheduled maintenance has been completed.
Aug 8, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 22:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the production hosted GeorgiaBEST Banner Managed Service Environments. These services will be offline for maintenance during the window scheduled for Friday, August 7, 2020 beginning at 10:00 p.m. and may remain unavailable until Saturday, August 8, 2020 at 7:00 a.m.

During this time, services will be unavailable.

The following applications will not be available during this scheduled maintenance window:

* Banner
* Oracle Database
Aug 5, 08:40 EDT
Aug 7, 2020
Completed - The scheduled maintenance has been completed.
Aug 7, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 19:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the MoveIT File Transfer service for the Shared Services Center - ssc.ftp.usg.edu. This service will be unavailable during this scheduled maintenance. This maintenance will occur from Thursday, August 6, 2020, at 7:00 p.m. until Friday, August 7, 2020, at 6:00 a.m.

During this time the ssc.ftp.usg.edu web, and SFTP services will be unavailable.
Aug 3, 16:48 EDT
Aug 6, 2020
Completed - The scheduled maintenance has been completed.
Aug 6, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 18:00 EDT
Scheduled - Network Support Services (NSS) will be changing IP addresses on the Net.PeachNet management IP range. This is solely related to the management of networking devices at the Shared Services Center (SSC) and will not impact services at SSC. This maintenance will occur Thursday, August 6, 2020 from 6:00 p.m. until 7:00 p.m.

Services affected: None
Aug 5, 10:19 EDT
Completed - The scheduled maintenance has been completed.
Aug 6, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 00:02 EDT
Scheduled - Alma Telephone Company (ATC) will be repairing damaged fibers in the Waycross area. This is a permanent repair to damage done previously and repaired in a temporary state. This maintenance will occur on Thursday, August 06, 2020 from 12:01 a.m. until 4:00 a.m. College of Coastal Georgia (BRU2) will operate on their backup path during this time. No other outages are expected

Services Affected:
College of Coastal Georgia
Jul 27, 09:49 EDT
Aug 5, 2020
Resolved - Information Technology Services (ITS) has now confirmed that access to the Staples Punchout is functioning normally at this time. In the event that you experience any further issues with accessing GeorgiaFIRST Marketplace, Staples Punchout, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Aug 5, 10:44 EDT
Investigating - Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaFIRST Marketplace. Affected users will not be able to access the Staples Punchout, and may receive errors such as "you have no ship-to address". Additional information will be posted here when the issues are resolved.
Aug 4, 15:30 EDT
Aug 4, 2020
Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020
Resolved - Between approximately 11:45 a.m. and 12:45 p.m., some Dalton State College users may have experienced issues with logging in to Brightspace through the campus single sign-on portal. However, Information Technology Services (ITS) has now confirmed that access through the single sign-on portal is functioning normally at this time. In the event that you experience any further issues with accessing GeorgiaVIEW, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jul 31, 17:07 EDT
Investigating - Information Technology Services (ITS) is currently investigating a local campus D2L login issue for Dalton State College. Affected users may be experiencing problems with accessing GeorgiaVIEW D2L. Additional information will be posted here when the issues are confirmed.
Jul 30, 13:14 EDT
Resolved - Between approximately 2:30 p.m. and 3:30 p.m., some Georgia Gwinnett College users may have experienced issues with logging in to Brightspace through the campus single sign-on portal (GGC MyCourses). However, Information Technology Services (ITS) has now confirmed that access through the single sign-on portal is functioning normally at this time. In the event that you experience any further issues with accessing Brightspace by D2L, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jul 31, 17:03 EDT
Investigating - Information Technology Services (ITS) is currently investigating a local campus D2L login issue for Georgia Gwinnett College. Affected users may be experiencing problems with accessing GeorgiaVIEW D2L. Additional information will be posted here when the issues are confirmed.
Jul 29, 15:41 EDT
Jul 30, 2020
Completed - The scheduled maintenance has been completed.
Jul 30, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 18:00 EDT
Scheduled - Network Support Services (NSS) will be adding redundant links between the current and new local area network infrastructure. Local network connections may experience an interruption during this maintenance. This maintenance will occur on Thursday, July 30, 2020 from 06:00 p.m. until 9:00 p.m.

Services affected: Shared Services Center (Sandersville) local area network.
Jul 28, 16:36 EDT
Jul 29, 2020
Completed - The scheduled maintenance has been completed.
Jul 29, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:01 EDT
Scheduled - The Data Warehouse (production) will be offline for maintenance during the window scheduled for Tuesday, July 28, 2020 beginning at 11:00 p.m. and may remain unavailable until Wednesday, July 29, 2020 at 7:00 a.m.

During this time, services will be unavailable.

The following applications will not be available during this scheduled maintenance window:

• Cognos Business Intelligence & Reporting Application
• APEX Data Collection Application
• Degrees & Majors Authorized
• HS/FICE Translation
• External Site Codes
• Oracle Database
Jul 24, 08:54 EDT
Jul 28, 2020
Jul 27, 2020

No incidents reported.