In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 2026 - 21:00 EDT
Scheduled - D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Monday, April 13, 2026, from 9:00 p.m. until Tuesday, April 14, 2026, at 9:00 a.m.
This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
USG PROD institutions affected by this maintenance are:
* GeorgiaVIEW Online Learning Environment (QPROD) * GeorgiaVIEW Online Learning Environment (XPROD) * Augusta University * Georgia Southern University
Apr 13, 202621:00 - Apr 14, 202609:00 EDT
Network Support Services (NSS) will be installing new firewalls at the Georgia Archives (ARCH) facility in Morrow GA and decommissioning the existing firewalls. This maintenance will occur on Tuesday, April 14, 2026, at 5:00 p.m. until Wednesday, April 15, 2026, at 7:00 a.m.
Users on the Archives network will not have access to the internet as the firewalls are reconfigured and interfaces moved. The exact length of downtime is unknown but should be brief unless problems requiring troubleshooting are encountered during the move. Posted on
Apr 03, 2026 - 13:59 EDT
Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, April 15, 2026, at 11:00 p.m. until Thursday, April 16, 2026, at 7:00 a.m.
During this period, the following services may be intermittently unavailable:
- Enterprise Data Management and Analytics – Data Collections - Authentication - Georgia Archives: Content Manager - GeorgiaBEST Banner Managed Services: - Axiom - BDM - CampusLogic Connect - MOVEit Managed File Transfer (files.usg.edu) - SSC MoveIT - SSC Phones - USO Active Directory - USG Foundation Accounting Service - VPN Posted on
Apr 08, 2026 - 08:40 EDT
Network Support Services (NSS) will be installing new firewalls at the USO Shared Services Center (SSC) facility in Sandersville GA and decommissioning the existing firewalls. This maintenance will occur on Thursday, April 16, 2026, at 11:00 p.m. until Friday, April 17, 2026, at 7:00 a.m.
Users on the SSC network will not have access to the internet as the firewalls are reconfigured and interfaces moved. The exact length of downtime is unknown but should be brief unless problems requiring troubleshooting are encountered during the move. Posted on
Apr 03, 2026 - 13:59 EDT
Network Support Services (NSS) will be upgrading the OS on the MCGN.BB router on Thursday, April 16. 2026, from 11:00 p.m. until 3:00 a.m. on Friday, April 17. 2026.
No service interruptions are expected.
Sites affected:
Augusta University - MCGN.BB Posted on
Apr 13, 2026 - 10:27 EDT
Past Incidents
Apr 14, 2026
No incidents reported today.
Apr 13, 2026
Unresolved incident: GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING.
Completed -
The scheduled maintenance has been completed.
Apr 12, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 23:00 EDT
Scheduled -
System Support Services (SSS) will be conducting non-disruptive scheduled maintenance on the NS1 and NS2 DNS servers. This maintenance will occur on Saturday, April 11, 2026, from 11:00 p.m. until Sunday, April 12, 2026, at 7:00 a.m.
Due to the redundant nature of DNS, no user impact is expected.
Apr 8, 17:16 EDT
Completed -
The scheduled maintenance has been completed.
Apr 10, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 23:01 EDT
Scheduled -
System Support Services (SSS) will be conducting non-disruptive scheduled maintenance on the NS3 and NS4 DNS servers. This maintenance will occur on Thursday, April 9, 2026, from 11:00 p.m. until Friday, April 10, 2026, at 7:00 a.m.
Due to the redundant nature of DNS, no user impact is expected.
Apr 8, 17:09 EDT
Resolved -
Information Technology Services (ITS) has confirmed the stability of access to GeorgiaBEST Managed Services at Atlanta Metropolitan State College. The system should continue operating normally.
In the event that you experience any further issues with access to GeorgiaBEST Managed Services, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 8, 10:07 EDT
Investigating -
Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services.
Affected users may be experiencing issues connecting with Banner. Additional information will be posted here when the issues are confirmed.
Sites Affected: Atlanta Metropolitan State College
Apr 7, 13:51 EDT
Completed -
The scheduled maintenance has been completed.
Apr 7, 23:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 21:00 EDT
Scheduled -
Network Support Services (NSS) will be patching the ITS DB300 Athens wireless network to address a bug with the access points.
This maintenance will occur on Tuesday, April 7, 2026, at 9:00 p.m. until 11:00 p.m.
A brief moment of downtime can be expected as part of the update process, but devices should reconnect once the access points are back online.
Apr 7, 14:05 EDT
Completed -
The scheduled maintenance has been completed.
Apr 7, 09:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 21:00 EDT
Scheduled -
D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Monday, April 6, 2026, at 9:00 p.m. until Tuesday, April 7, 2026, 9:00 a.m.
This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
USG PROD institutions affected by this maintenance are:
* GeorgiaVIEW Online Learning Environment (QPROD) * GeorgiaVIEW Online Learning Environment (XPROD) * Augusta University * Georgia Southern University
Apr 3, 12:32 EDT
Completed -
The scheduled maintenance has been completed.
Apr 7, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 18:00 EDT
Scheduled -
Network Support Services (NSS) and Communications Consulting Group (CCG) will be upgrading the wireless access points for the University System Office Trinity Washington location.
The maintenance will occur on Monday, April 6, 2026, starting from 6:00 p.m. until Tuesday, April 7, 2026, at 2:00 a.m.
Service interruptions to the wireless network are to be expected but should be restored as the new devices come online.
Mar 30, 13:07 EDT
Completed -
The scheduled maintenance has been completed.
Apr 4, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 00:00 EDT
Scheduled -
GALILEO systems will be running infrastructure updates. This maintenance will occur on Saturday, April 4, 2026, from 12:00 a.m. until 2:00 a.m.
During this time, GALILEO may be down temporarily or access to some resources may be limited.
Apr 3, 15:26 EDT
Resolved -
Network Support Services (NSS) and Zayo/ENA have confirmed that Windstream has restored full functionality of internet access at the affected schools.
In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 3, 08:27 EDT
Identified -
The Windstream field technician has identified the damage location in Dawson, GA, which was caused by an auto accident. Appropriate repair teams are being engaged to proceed with restoration efforts.
Apr 1, 09:29 EDT
Investigating -
Information Technology Services (ITS) is reporting a multi-site Windstream outage affecting the following locations:
- Clay County Schools - Marion County Schools - Terrell County Schools - Terrell RYDC
Zayo/ENA is investigating the root cause of the disruptions. There is currently no ETR for resolving the issue, but updates will be posted as they become available.
Apr 1, 08:34 EDT
Resolved -
Between 2:30 a.m. and 4:30 a.m. on Thursday, April 2, 2026, some users may have experienced issues with the Brightspace community. This has now been resolved.
If you experience any further issues with the Brightspace community, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 2, 08:16 EDT
Investigating -
Information Technology Services (ITS) is currently investigating reports of impaired service disruptions with the Brightspace Community and ASC Homepage. We are investigating and will provide an update as soon as possible.
Users at the following Institutions and organizations may be affected:
USG QPROD Institutions: * Albany State University * Atlanta Metropolitan State College * Georgia College and State University * Georgia Gwinnett College * Georgia Highlands College * Gordon State College * Kennesaw State University * Savannah State University * South Georgia State College * University of Georgia * USG Training Initiatives * GeorgiaVIEW Community
USG XPROD Institutions: * Abraham Baldwin Agricultural College * Clayton State University * College of Coastal Georgia * Columbus State University * Competency Based Education * Dalton State College * Fort Valley State University * Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) * Georgia Southern University * Georgia Southwestern State University * Georgia State University * Middle Georgia State University * University of North Georgia * University of West Georgia * USG Human Resources Office of Organizational Development * USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) * Valdosta State University
USG Institutions affected: * Augusta University * Georgia Southern University
Apr 1, 23:50 EDT