SYSTEMS STATUS
All Systems Operational

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials ? Operational
Augusta Health eShop ? Operational
Data Warehouse and Business Intelligence ? Operational
GA DOE K-12 Network ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Content Manager ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financials ? Operational
GeorgiaFIRST Marketplace ? Operational
TeamMate Audit Management System ? Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
INGRESS Registration Sharing System ? Operational
Internal USO Services ? Operational
FS1 File Sharing Service Operational
USO BoardEffect ? Operational
USO Email and Calendar ? Operational
USO SharePoint / OneDrive ? Operational
USO Skype for Business ? Operational
USO SSO ? Operational
USO Teams ? Operational
USO Telephone System ? Operational
USO VPN ? Operational
USO Corporate Applications ? Operational
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Operational
OneUSG Connect – Database ? Operational
OneUSG Connect – Core Practitioner ? Operational
OneUSG Connect – Employee and Manager Self-Service ? Operational
OneUSG Connect – Benefits: Alight ? Operational
OneUSG Connect – Benefits: Retirement @ Work ? Operational
OneUSG Connect – KABA Time Clocks ? Operational
OneUSG Connect – HPLAY ? Operational
OneUSG Connect- Careers Applicant Access ? Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) ? Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow ? Operational
USG Identity Proxy ? Operational
USG Status Page ? Operational
USG Technology Store ? Operational
USO Cybersecurity Alerts ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Support Services (NSS) and Communications Consulting Group (CCG) will be replacing the router located at the Archives Morrow location (ARCH.rtr) This maintenance will occur on Monday, June 21, 2021 at 3:00 p.m. until 5:00 p.m.

Sites affected: Archives Morrow
Posted on Jun 16, 16:30 EDT
PeachNet Central Ring DWDM Maintenance Jun 21, 23:00 - Jun 22, 07:00 EDT
Network Support Services (NSS) and Communications Consulting Group (CCG) will be working on the optical management network for the Central Ring.

This maintenance will occur on Monday, June 21, 2021 at 11:00 p.m. until Tuesday, June 22, 2021 at 7:00 a.m.

No outages are expected.
Posted on Jun 16, 16:09 EDT
Network Support Services (NSS) and Communications Consulting Group (CCG) will be replacing the router located at the Georgia Student Financial Center (GSFC). This maintenance will occur on Tuesday, June 22, 2021 at 5:00 a.m. until 8:00 a.m. Services will be interrupted briefly during this maintenance window.

Sites affected: Georgia Student Financial Center (GSFC)
Posted on Jun 17, 09:28 EDT
Network Support Services (NSS) will be increasing the MTU on the AHN.rtr uplinks on AHN.rtr and TELX2.bb and enabling MPLS services. This maintenance will occur Tuesday, June 22, 2021 at 11:00 p.m. until Wednesday, June 23, 2021 at 7:00 a.m.

No service interruptions will be caused as a result of this maintenance.
Posted on Jun 17, 10:59 EDT
PeachNet Central Ring DWDM Maintenance Jun 22, 23:00 - Jun 23, 07:00 EDT
Network Support Services (NSS) and Communications Consulting Group (CCG) will be working on the optical management network for the Central Ring.

This maintenance will occur on Tuesday, June 22, 2021 at 11:00 p.m. until Wednesday, June 23, 2021 at 7:00 a.m.

No outages are expected.
Posted on Jun 16, 16:09 EDT
Information Technology Services (ITS) will be completing Banner installations in Production environments. This maintenance will occur Thursday, July 15, 2021 at 5:30 p.m. until Friday, July 16, 2021 at 7:00 a.m.

Banner Managed Services databases will be unavailable during this time.
Posted on Jun 10, 15:57 EDT
Information Technology Services (ITS) will be completing Banner installations in Production environments. This maintenance will occur Friday, July 16, 2021 at 5:30 p.m. until Saturday, July 17, 2021 at 7:00 a.m.

Banner Managed Services databases will be unavailable during this time.
Posted on Jun 10, 15:57 EDT
Information Technology Services (ITS) will be completing Banner installations in Production environments. This maintenance will occur Saturday, July 17, 2021 at 5:00 p.m. until Sunday, July 18, 2021 at 7:00 a.m.

Banner Managed Services databases will be unavailable during this time.
Posted on Jun 10, 15:57 EDT
Past Incidents
Jun 20, 2021

No incidents reported today.

Jun 19, 2021
Completed - The scheduled maintenance has been completed.
Jun 19, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 23:30 EDT
Scheduled - Information Technology Services (ITS) will be conducting Oracle System maintenance on Friday, June 18, 2021, at 11:30 p.m. until Saturday, June 19, 2021 at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence
- GeorgiaBEST Banner Managed Services
- GeorgiaBEST Degree Works Managed Services
- GeorgiaFIRST Financials
- Web Services (www.usg.edu)
- INGRESS Registration Sharing System
- OneUSG Connect
- GOSA (Governor's Office)
- Augusta University Financials
Jun 15, 14:22 EDT
Jun 18, 2021
Completed - The scheduled maintenance has been completed.
Jun 18, 13:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 11:31 EDT
Scheduled - PeachNet Cloud Backup Service is scheduling an Avamar v19.3 software upgrade. This maintenance will occur on Friday, June 18, 2021 at 11:30 a.m until 1:30 p.m. Service will be unavailable during the upgrade maintenance window.
Jun 8, 14:27 EDT
Jun 17, 2021
Completed - The scheduled maintenance has been completed.
Jun 17, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 07:00 EDT
Scheduled - Communications Consulting Group (CCG) and Network Support Services (NSS) will be upgrading the router located at Skidaway Institute of Oceanography (SKI.rtr). This maintenance will occur Thursday, June 17th, 2021 at 7:00 a.m. until approximately 3:00 p.m.

Brief campus interruptions should be expected during this maintenance window.
Jun 9, 10:54 EDT
Jun 16, 2021
Completed - The scheduled maintenance has been completed.
Jun 16, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 21:00 EDT
Scheduled - D2L will be conducting non-service affecting maintenance to apply a hotfix D2L-wide, including to the GeorgiaVIEW QPROD and XPROD Online Learning Environment on Tuesday, June 15, 2021 from 9:00 p.m. until Wednesday, June 16, 2021 at 9:00 a.m.

Included fix addresses the below issue:

- LE - Assignments - Unable to view Annotations

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

USG QPROD Institutions affected by this maintenance are:

* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community


USG XPROD Institutions affected by this maintenance are:

* Abraham Baldwin Agricultural College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Competency Based Education
* Dalton State College
* East Georgia State College
* Fort Valley State University
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southern University (Armstrong org)
* Georgia Southwestern State University
* Georgia State University
* Middle Georgia State University
* University of North Georgia
* University of West Georgia
* USG Human Resources Office of Organizational Development
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* Valdosta State University
Jun 15, 10:22 EDT
Jun 15, 2021
Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Completed - The scheduled maintenance has been completed.
Jun 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 23:00 EDT
Scheduled - Network Support Services (NSS) will be installing software packages to TELX1.bb, TELX2.bb, and AHN.rtr. This maintenance will occur Thursday, June 10, 2021 at 11:00 p.m. until Friday, June 11, 2021 at approximately 7:00 a.m.

No outages are expected during this maintenance.
Jun 9, 10:02 EDT
Jun 10, 2021
Resolved - Information Technology Services (ITS) has confirmed Brightspace Content viewing at Valdosta State University is functioning normally at this time.

In the event that you experience any issues with GeorgiaVIEW, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jun 10, 17:08 EDT
Monitoring - Information Technology Services (ITS) is currently monitoring Brightspace Content viewing at Valdosta State University. Brightspace Content viewing appears to be working as expected at this time, and ITS and D2L were not able to replicate the issue. If you encounter an issue viewing Content, please report it for further investigation, and as a workaround, refreshing the page resolved the issue for some users.

Additional information will be posted here when it becomes available.
Jun 10, 08:42 EDT
Investigating - Information Technology Services (ITS) is currently investigating Brightspace Content viewing issues at Valdosta State University. Affected users may be experiencing problems accessing Content. As a workaround, refreshing the page resolved the issue for some users.

Additional information will be posted here when it becomes available.
Jun 9, 10:22 EDT
Resolved - Information Technology Services (ITS) has confirmed alongside ENA that network access was lost due to a fiber cut. Repair crews were dispatched to the location of the damage, and successfully repaired the fiber. The sites are back up and functioning normally at this time.

In the event that you experience any further network issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jun 10, 08:38 EDT
Investigating - Information Technology Services (ITS) is reporting a multi-site outage affecting Windstream last-mile locations. ENA is investigating the root cause.

The following schools are being affected by this outage:

- Brooks County Schools
- Cook County Schools
- Grady County Schools
Jun 9, 14:53 EDT
Completed - The scheduled maintenance has been completed.
Jun 10, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting Windows Operating System and SQL Server maintenance on Wednesday, June 9, 2021, at 11:00 p.m. (9:00 p.m. for non-production services) until Thursday, June 10, 2021 at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence – Authentication
- EBOR - PPV
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services – Axiom, BDM and Recruit Services
- MOVEit Managed File Transfer (files.usg.edu)
- SSC Active Directory
- SSC MoveIT
- SSC Phones
- SSC VPN
- TeamMate Audit Management System
- USO Active Directory
- USG Foundation Accounting Service
- USO VPN
Jun 7, 15:21 EDT
Jun 9, 2021
Jun 8, 2021
Completed - The scheduled maintenance has been completed.
Jun 8, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 23:01 EDT
Scheduled - Georgia Public Web (GPW) will be performing fiber maintenance on the span between Albany State University (ALB) and the Thomasville POP (GPW). Services will run in protect. This maintenance will occur on Monday, June 7, 2021 from 11:00 p.m. until Tuesday, June 8, 2021 at 7:00 a.m.

No outages are expected.
May 26, 10:09 EDT
Jun 7, 2021
Jun 6, 2021

No incidents reported.