In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 2026 - 18:00 EDT
Scheduled - Network Support Services (NSS) will be applying a hotfix to the virtual machine Azure Firewalls in the Unified Datacenter (AZPA / AZPB), to address CVEs published by Palo Alto Networks.
This maintenance will occur on Tuesday, August 11, 2026, at 6:00 p.m. until 11:00 p.m.
The affected firewalls are in high-availability pairs and will be upgraded one member of the pair at a time to avoid downtime. Because this pair is in an active/active configuration, momentary latency spikes to connections may occur as each member is rebooted and those connections migrate to the other member of the pair.
Aug 11, 202618:00-23:00 EDT
Update - Vendor confirmed they're hands-off and services have been restored as of 1:50 p.m.
We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Aug 07, 2026 - 15:24 EDT
Monitoring - Network Support Services (NSS) is reporting that University of West Georgia network access has been restored. Accelecom has advised that the carrier is still carrying out repairs.
We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Aug 07, 2026 - 11:23 EDT
Identified - Network Support Services (NSS) is reporting a break on the NW ring, and Accelecom is currently investigating with SyncGlobal. There is no estimated time of repair at this time.
Additional information will be posted here as it becomes available.
Aug 07, 2026 - 08:58 EDT
Communications Consulting Group (CCG) will be performing a fiber maintenance to tear down left-over remnants of a decommissioned service. This maintenance will occur on Tuesday, August 11, 2026, from 11:00 p.m. until Wednesday, August 12, 2026, at 3:00 a.m.
Services should run in protect.
Where: 56M - MCG Posted on
Aug 10, 2026 - 11:31 EDT
Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, August 12, 2026, at 11:00 p.m. until Thursday, August 13, 2026, at 7:00 a.m.
During this period, the following services may be intermittently unavailable:
- Enterprise Data Management and Analytics – Data Collections - Authentication - Georgia Archives: Content Manager - GeorgiaBEST Banner Managed Services: - Axiom - BDM - CampusLogic Connect - MOVEit Managed File Transfer (files.usg.edu) - SSC MoveIT - SSC Phones - USO Active Directory - USG Foundation Accounting Service - VPN Posted on
Aug 07, 2026 - 15:53 EDT
Banner Managed Services (Production) environments will be unavailable during the maintenance window scheduled for Friday, August 28, 2026, beginning at 11:00 p.m. and may remain unavailable until Saturday, August 29, 2026, at 7:00 a.m.
The following application will not be available during this scheduled maintenance window:
-Banner (Production) Posted on
Aug 10, 2026 - 17:19 EDT
Completed -
The scheduled maintenance has been completed.
Aug 11, 17:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 08:00 EDT
Scheduled -
Banner Managed Services (Pre-Production) environments will be unavailable during the maintenance window scheduled for Tuesday, August 11, 2026, beginning at 8:00 a.m. and may remain unavailable until 5:00 p.m.
The following application will not be available during this scheduled maintenance window:
Completed -
The scheduled maintenance has been completed.
Aug 11, 09:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 21:00 EDT
Scheduled -
D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Monday, August 10, 2026, at 9:00 p.m. until Tuesday, August 11, 2026, at 9:00 a.m.
This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
USG PROD institutions affected by this maintenance are:
* GeorgiaVIEW Online Learning Environment (QPROD) * GeorgiaVIEW Online Learning Environment (XPROD) * Augusta University * Georgia Southern University
Aug 10, 08:29 EDT
Completed -
The scheduled maintenance has been completed.
Aug 11, 07:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 23:01 EDT
Scheduled -
Network Support Services (NSS) will be running two commands on the firewalls at Daniels Bridge (DPA/DPB), to address an issue with the on chip packet descriptor buffer brought to light by Palo Alto Networks.
This maintenance will occur from Monday, August 10, 2026, at 11:00 p.m. until Tuesday, August 11, 2026, at 7:00 a.m.
IMPACT: None expected. Palo support has ensured that this is not service-affecting.
Aug 7, 09:34 EDT
Completed -
The scheduled maintenance has been completed.
Aug 11, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 22:00 EDT
Scheduled -
Parker Fiber will be performing maintenance within Parker FiberNet’s infrastructure. This maintenance will occur on Monday, August 10, 2026, from 10:00 p.m. until Tuesday, August 11, 2026, at 7:00 a.m.
Services should run in protect.
Where: In the area of Bogart GA / Watkinsville GA
Aug 4, 16:24 EDT
Completed -
The scheduled maintenance has been completed.
Aug 11, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 23:01 EDT
Scheduled -
Communications Consulting Group (CCG) will be performing a fiber maintenance to change out optic as part of a troubleshooting effort to clear a random alarm between 56M and GRI. This maintenance will occur on Monday, August 10, 2026, from 11:00 p.m. until Tuesday, August 11, 2026, at 3:00 a.m.
Completed -
The scheduled maintenance has been completed.
Aug 11, 01:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 00:00 EDT
Scheduled -
Bongo (third-party application) will be performing system maintenance that will affect the availability of their services: Video Assignments and Virtual Classroom. This maintenance will occur on Tuesday, August 11, 2026, from 12:00 a.m. until 1:00 a.m. Expected end-user impact should be within a 10-15 minute window. Any users already in Bongo Virtual Classroom meetings would not be impacted, but any new users attempting to access Bongo Video Assignments or Virtual Classroom during the maintenance window may not gain access.
This maintenance is NOT expected to affect other GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
USG PROD institutions affected by this maintenance are:
Completed -
The scheduled maintenance has been completed.
Aug 11, 01:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 23:00 EDT
Scheduled -
Network Support Services (NSS) will be upgrading the bandwidth of the primary campus handoffs for Georgia Southern on the GASO1.BB and GASO2.BB routers from 5Gbps to 10Gbps.
This maintenance will occur on Monday, August 10, 2026, at 11:00 p.m. until Tuesday, August 11, 2026, at 1:00 a.m.
No disruption to campus traffic is expected from this change.
Aug 6, 17:05 EDT
Completed -
The scheduled maintenance has been completed.
Aug 8, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 19:00 EDT
Scheduled -
Information Technology Services (ITS) will be installing Banner Baseline Patches and upgrades in Banner Production environments. This maintenance will occur on Friday, August 7, 2026, at 7:00 p.m. until Saturday, August 8, 2026, at 7:00 a.m.
Schools affected:
-Georgia Southern University - East Georgia Campus -Georgia Southern University
Aug 7, 16:41 EDT
Completed -
The scheduled maintenance has been completed.
Aug 7, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 23:00 EDT
Scheduled -
Network Support Services (NSS) will be upgrading the backup router at Valdosta State University (VAL.2BB)
This maintenance will occur from Thursday, August 6, 2026, at 11:00 p.m. until Friday, August 7, 2026, at 7:00 a.m.
Sites affected: VAL2. Services will be running on the primary router (VAL.BB) so this maintenance is not expected to be service-impacting.
Aug 3, 15:35 EDT
Completed -
The scheduled maintenance has been completed.
Aug 6, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 23:00 EDT
Scheduled -
Network Support Services (NSS) will be upgrading the primary router at Valdosta State University (VAL.BB)
This maintenance will occur from Wednesday, August 5, 2026, at 11:00 p.m. until Thursday, August 6, 2026, at 7:00 a.m.
Sites affected: Services will run in protect for Valdosta State University itself, so impact to them is not expected. Services will be impacted for South Georgia State College - Valdosta (SGAVAL).
Aug 3, 15:35 EDT
Resolved -
After monitoring the situation, Information Technology Services (ITS) has confirmed that the network for Augusta University is back online. Brightspace should be accessible via SSO at this time.
In the event that you experience any further issues with access to GeorgiaVIEW, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Aug 3, 13:57 EDT
Monitoring -
Information Technology Services (ITS) has confirmed that the network for Augusta University is back online. Brightspace should be accessible via SSO at this time. We are continuing to monitor the system for stability.
Affected area:
- GeorgiaVIEW Online Learning Environment - Augusta University
Jul 30, 11:52 EDT
Investigating -
Information Technology Services (ITS) is currently investigating a local campus login issue for Augusta University. Affected users may be experiencing problems accessing Brightspace. Additional information will be posted here when the issues are confirmed.
Affected area:
- GeorgiaVIEW Online Learning Environment - Augusta University
Jul 30, 09:03 EDT
Completed -
The scheduled maintenance has been completed.
Aug 1, 07:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 23:00 EDT
Scheduled -
Information Technology Services (ITS) will be conducting scheduled maintenance for the INGRESS Registration Sharing service on Friday, July 31, 2026, from 11:00 p.m. until Saturday, August 1, 2026, at 7:00 a.m.
During this time, all users will be unable to access INGRESS.
Jul 30, 12:09 EDT
Completed -
The scheduled maintenance has been completed.
Aug 1, 07:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 19:00 EDT
Scheduled -
Information Technology Services (ITS) will be installing Banner Baseline Patches and upgrades in Banner Production environments on Friday, July 31, 2026, beginning at 7:00 p.m. Banner Managed Services databases will be unavailable through Saturday, August 1, 2026, until 7:00 a.m.
A full listing of institutions is below:
- Albany State University - Atlanta Metropolitan State College - Clayton State University - Georgia College and State University - Georgia Gwinnett College - South Georgia State College - University of West Georgia
Jul 31, 08:27 EDT
Completed -
The scheduled maintenance has been completed.
Aug 1, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 23:00 EDT
Scheduled -
The Data Warehouse (production) will be offline for security patching maintenance during the window scheduled for Friday, July 31, 2026, at 11:00 p.m. and may remain unavailable until Saturday, August 1, 2026, at 7:00 a.m.
During this time, services will be unavailable.
The following applications will not be available during this maintenance window:
* Enterprise Data Management & Analytics * Data Collections * Business Intelligence & Analytics * Data Warehouse * Applications
Jul 28, 16:59 EDT
Completed -
The scheduled maintenance has been completed.
Jul 31, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 22:35 EDT
Scheduled -
Information Technology Services (ITS) will be installing Banner Baseline Patches and upgrades in Banner Production environments for the following schools below on Thursday, July 30, 2026, beginning at the times listed below. Banner Managed Services databases will be unavailable through Friday, July 31, 2026, at 7:00 a.m.
The institutions and downtimes are below:
- Abraham Baldwin Agricultural College beginning at 6:00 PM - College of Coastal Georgia beginning at 7:00 PM - Columbus State University beginning at 7:00 PM - Dalton State College beginning at 7:00 PM - Fort Valley State University beginning at 7:00 PM - Georgia Southwestern State University beginning at 5:30 PM - Gordon State College beginning at 7:00 PM - Middle Georgia State University beginning at 6:30 PM - Savannah State University beginning at 5:30 PM - Valdosta State University beginning at 7:00 PM
Jul 30, 22:32 EDT
Completed -
The scheduled maintenance has been completed.
Jul 30, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 07:00 EDT
Scheduled -
Systems Support Services (SSS) will be performing urgent maintenance on the USG Identity Proxy Single Sign-On (SSO) system. This maintenance will occur on Thursday, July 30, 2026, at 7:00 a.m. and last until 8:00 a.m.
Services Affected:
- Enterprise Data Management and Analytics - APEX - GeorgiaFIRST Financials - OneUSG Connect – Benefits: Alight - OneUSG Connect - Employee and Manager Self-Service -ServiceNow
Jul 30, 06:41 EDT
Completed -
The scheduled maintenance has been completed.
Jul 30, 07:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 23:00 EDT
Scheduled -
Network Support Services (NSS) will be applying a hotfix to the firewalls at the DB300 Datacenter (DPA/DPB) and our 56 Marietta location (TPA/TPB), to address CVEs published by Palo Alto Networks.
This maintenance will occur from Wednesday, July 29, 2026, at 11:00 p.m. until Thursday, July 30, 2026, at 7:00 a.m.
IMPACT: None expected. All affected firewalls are in high-availability pairs and will be upgraded one member of the pair at a time to avoid downtime. There could be momentary disconnects from the primary VPN (vpn.bor.usg.edu) and the secondary VPN (tvpn.bor.usg.edu) during the upgrade process, but this is not expected.
Jul 27, 11:28 EDT
Resolved -
Resolved: Between 3:00 a.m. and 4:00 a.m. on Tuesday, July 28, 2026, some users may have experienced issues with the Brightspace community. This has now been resolved.
If you experience any further issues with the Brightspace community, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Investigating:
Information Technology Services (ITS) is currently investigating reports of impaired service disruptions with the Brightspace Community. We are investigating and will provide an update as soon as possible.
Users at the following Institutions and organizations may be affected: USG QPROD Institutions: * Albany State University * Atlanta Metropolitan State College * Georgia College and State University * Georgia Gwinnett College * Georgia Highlands College * Gordon State College * Kennesaw State University * Savannah State University * South Georgia State College * University of Georgia * USG Training Initiatives * GeorgiaVIEW Community
USG XPROD Institutions: * Abraham Baldwin Agricultural College * Clayton State University * College of Coastal Georgia * Columbus State University * Competency Based Education * Dalton State College * Fort Valley State University * Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) * Georgia Southern University * Georgia Southwestern State University * Georgia State University * Middle Georgia State University * University of North Georgia * University of West Georgia * USG Human Resources Office of Organizational Development * USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) * Valdosta State University
USG Institutions affected: * Augusta University * Georgia Southern University
Jul 28, 09:46 EDT