SYSTEMS STATUS

All Systems Operational

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials ? Operational
Augusta Health eShop ? Operational
AUFPLAY Operational
Data Warehouse and Business Intelligence ? Operational
GA DOE K-12 Network ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Content Manager ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financials ? Operational
GeorgiaFIRST Marketplace ? Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
East Georgia State College (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System ? Operational
Internal USO Services ? Operational
FS1 File Sharing Service Operational
USO BoardEffect ? Operational
USO Email and Calendar ? Operational
USO SharePoint / OneDrive ? Operational
USO SSO ? Operational
USO Teams ? Operational
USO Telephone System ? Operational
USO VPN ? Operational
USO Corporate Applications ? Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Operational
OneUSG Connect – Database ? Operational
OneUSG Connect – Core Practitioner ? Operational
OneUSG Connect – Employee and Manager Self-Service ? Operational
OneUSG Connect – Benefits: Alight ? Operational
OneUSG Connect – Benefits: Retirement @ Work ? Operational
OneUSG Connect – HPLAY ? Operational
OneUSG Connect- Careers Applicant Access ? Operational
OneUSG Connect – HTRN ? Operational
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) ? Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Georgia Film Academy Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow ? Operational
USG Identity Proxy ? Operational
USG Status Page ? Operational
USG Technology Store ? Operational
USO Cybersecurity Alerts ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

PeachNet Scheduled Maintenance - North Ring Apr 29, 2025 23:00 - Apr 30, 2025 07:00 EDT

Zayo is performing routine fiber splice maintenance on the North Ring. This maintenance will occur from Tuesday, April 29, 2025, at 11:00 p.m. until Wednesday, April 30, 2025, at 7:00 a.m.

Zayo: TTN-0008565566
Circuit: FBDK/1390043/001//ZFS

Service: No outages are expected, but services will run in protect.
Posted on Apr 28, 2025 - 15:04 EDT

PeachNet Scheduled Maintenance - North Ring Apr 30, 2025 23:00 - May 1, 2025 07:00 EDT

Zayo is performing routine fiber splice maintenance on the North Ring. This maintenance will occur from Wednesday, April 30, 2025, at 11:00 p.m. until Thursday, May 1, 2025, at 7:00 a.m.

Zayo: TTN-0008565566
Circuit: FBDK/1390043/001//ZFS

Service: No outages are expected, but services will run in protect.
Posted on Apr 28, 2025 - 15:04 EDT

Peachnet Scheduled Maintenance - DB300 Firewall Updates Apr 30, 2025 23:00 - May 1, 2025 07:00 EDT

Network Support Services (NSS) will be upgrading the firewalls at the DB300 facility (DPA/DPB). These updates should not be service affecting, the firewalls in this pair will be updated sequentially to ensure no downtime occurs.

This maintenance will occur from Wednesday, April 30, 2025, at 11:00 a.m. until Thursday, May 1, 2025, at 7:00 a.m.

IMPACT: None expected. This site has a redundant firewall pair, and each member of the pair will be updated in sequence to keep a firewall always operational during the maintenance.
Posted on Apr 28, 2025 - 16:23 EDT

Avamar Scheduled Server Upgrade May 8, 2025 10:30-14:30 EDT

Information Technology Services (ITS) is planning to upgrade the Avamar Server which provides the PeachNet Cloud Backups Service. We will install Avamar target code v19.10 SP1. We are currently scheduled with Dell to perform the upgrade on Thursday May 8, 2025, at 10:30 a.m. until 2:30 p.m. During this time the service may not be available for backups or restores.

Once we have confirmed a successful upgrade, we will then be able to upgrade the agents and/or proxies that you use for backups. As we have done in the past, we can push out updates to your agents, or you can update them on your own. We will reach out to customers individually to arrange a time that works best for you.

For those of you with proxy based backups, we will have to work with you to get the proxies upgraded. It may be required for you to re-deploy the proxies in your vCenter. We will provide more information about that process and also provide the link to download the new proxy installers.

The new documentation will be posted here:

https://backups.usg.edu/

Please let us know if you have any questions or concerns about the date we have chosen for the upgrade, or about the upgrade itself.
Posted on Apr 28, 2025 - 16:03 EDT
Apr 29, 2025
PeachNet Scheduled Maintenance - North Ring
Completed - The scheduled maintenance has been completed.
Apr 29, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 23:00 EDT
Scheduled - Zayo is performing routine fiber splice maintenance on the North Ring. This maintenance will occur from Monday, April 28, 2025, at 11:00 p.m. until Tuesday, April 29, 2025, at 7:00 a.m.

Zayo: TTN-0008565566
Circuit: FBDK/1390043/001//ZFS

Service: No outages are expected, but services will run in protect.
Apr 28, 15:04 EDT
Apr 28, 2025
Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025
Multi-Site DOE Outage Reported - DOE K-12
Resolved - Network Support Services (NSS) has confirmed that the fiber cut has been repaired, and the affected sites are functioning normally at this time.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 25, 09:59 EDT
Investigating - Network Support Services (NSS) is reporting a multi-site DOE outage. All sites have AT&T as their last mile provider. ENA has been notified and is currently working with vendors to investigate the cause. There is no ETR currently. Updates will be provided when possible.

Sites Affected:

DOE K-12

- Jasper County Board of Education
- Morgan County Board of Education
Apr 22, 15:44 EDT
GeorgiaVIEW Maintenance for Production - NOT SERVICE AFFECTING
Completed - The scheduled maintenance has been completed.
Apr 25, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 21:00 EDT
Scheduled - D2L will be conducting non-service affecting maintenance to update to the GeorgiaVIEW PROD Online Learning Environments to version 20.25.04 from Thursday, April 24, 2025, at 9:00 p.m. until Friday, April 25, 2025, at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 23, 13:08 EDT
Apr 24, 2025
ServiceNow Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 22:00 EDT
Scheduled - Enterprise Service Management will be conducting scheduled maintenance in the ServiceNow Production environment on Thursday, April 24, 2025, from 10:00 p.m. until 11:00 p.m. This work is not expected to affect ServiceNow access or service.
Apr 21, 10:16 EDT
PeachNet Scheduled Maintenance - Firewall Updates for USO, SSC, 56M
Completed - The scheduled maintenance has been completed.
Apr 24, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 18:00 EDT
Scheduled - Network Support Services (NSS) will be upgrading the firewalls at the University System Office (USOPA/B), the Shared Services Center (SSCPA/B), and the 56 Marietta Street facility (TPA/B). These updates should not be service affecting, and the firewalls in each pair will be updated sequentially to ensure no downtime occurs.

This maintenance will start on Wednesday, April 23, 2025, at 6:00 p.m. until Thursday, April 24, 2025, at 7:00 a.m. 56 Marietta Street facility (TPA/B) will start at 11:00 p.m.

No outages expected. These sites have redundant firewall pairs, and each member of the pair will be updated in sequence to keep a firewall operational during the maintenance.
Apr 17, 16:06 EDT
Apr 23, 2025
PeachNet Scheduled Maintenance - Albany State University (ALB) Router Replacement
Completed - The scheduled maintenance has been completed.
Apr 23, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 20:00 EDT
Scheduled - Network Support Services (NSS) will be replacing a defective router with a new router at Albany State University - East Campus (ALB).

This maintenance will occur on Wednesday, April 23, 2025, from 8:00 p.m. until 10:00 p.m.

There will be a brief outage during the router swap.
Apr 22, 10:15 EDT
Network Outage - Georgia State University (GSUALP)
Resolved - Network Support Services (NSS) has confirmed the stability of network access to Georgia State University (GSUALP). The system should continue operating normally.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 23, 16:50 EDT
Investigating - Network Support Services (NSS) received notification of a power issue on the North ring for PeachNet affecting both working and protect paths.

No ETR at this time. Updates will be posted here as they become available.
Apr 23, 14:00 EDT
Circuit Outage - Rock Eagle 4-H Center (ROC)
Resolved - Information Technology Services (ITS) has confirmed that the circuit outage has been resolved and access to the network at Rock Eagle 4-H Center (ROC) is functioning normally at this time.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 23, 08:36 EDT
Investigating - Information Technology Services (ITS) is reporting a circuit outage affecting Rock Eagle 4-H Center (ROC). AT&T is troubleshooting the circuit.
Circuit: 38.KRFN.605932..SB

Updates will be posted here as they become available.
Apr 22, 09:26 EDT
PeachNet Scheduled Fiber Maintenance on North Ring
Completed - The scheduled maintenance has been completed.
Apr 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 23:00 EDT
Scheduled - Zayo will be performing a routine fiber splice on the North Ring.

Circuit: FBDK/1390043/001//ZFS

This maintenance will occur on Tuesday, April 22, 2025, at 11:00 p.m. until Wednesday, April 23, 2025, at 7:00 a.m.

No outages are expected, but services will run in protect.
Apr 14, 11:51 EDT
Apr 22, 2025
Shared Services Center (SSC) Scheduled Maintenance - SSC Router Replacement
Completed - The scheduled maintenance has been completed.
Apr 22, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 18:00 EDT
Scheduled - Network Support Services (NSS) will be replacing a defective router with a new router. There will be a brief outage during the router swap.

This maintenance will occur on Tuesday, April 22, 2025, from 6:00 p.m. until 8:00 p.m.
Apr 22, 08:37 EDT
PeachNet Network Outage - North Ring
Resolved - Information Technology Services (ITS) has confirmed that services on the North Ring are functioning normally at this time.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 22, 08:18 EDT
Investigating - Zayo is investigating a possible interruption, which may be impacting our service. Services are currently running in protect. Updates will be posted here as they become available.

Circuit: FBDK/1390043/001//ZFS

Zayo: TTN-0008600869
Apr 21, 16:03 EDT
PeachNet Scheduled Fiber Maintenance on North Ring
Completed - The scheduled maintenance has been completed.
Apr 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 23:00 EDT
Scheduled - Zayo will be performing a routine fiber splice on the North Ring.

Circuit: FBDK/1390043/001//ZFS

This maintenance will occur on Monday, April 21, 2025, at 11:00 p.m. until Tuesday, April 22, 2025, at 7:00 a.m.

No outages are expected, but services will run in protect.
Apr 14, 11:43 EDT
PeachNet Scheduled Maintenance - Firewall Updates for ARCH, ARC, GFA
Completed - The scheduled maintenance has been completed.
Apr 22, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 08:00 EDT
Scheduled - Network Support Services (NSS) will be upgrading the firewalls at the Georgia Archives (ARCHPA/B), the Archives Records Center (ARCPA/B), and the Georgia Film Academy ( GFAPA/B). These updates should not be service-affecting, and the firewalls in each pair will be updated sequentially to ensure no downtime occurs.

This maintenance will occur on Monday, April 21, 2025, at 8:00 a.m. until 5:00 p.m. GFAPA/B will be updated at 9:15 p.m. until 12 a.m. for sensitivity to their class schedule.

No outages expected. These sites have redundant firewall pairs, and each member of the pair will be updated in sequence to keep a firewall operational during the maintenance.
Apr 17, 16:07 EDT
Apr 21, 2025
Systems Support Services Scheduled Maintenance - Powerscale
Completed - The scheduled maintenance has been completed.
Apr 21, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 08:01 EDT
Scheduled - Systems Support Services (SSS) will be performing maintenance on the Powerscale that hosts file shares for the Archives at Morrow.

Systems will reconfigure network settings on the Powerscales to optimize the flow of management network traffic per Dell support’s recommendation. The Powerscales have four nodes each providing a high level of redundancy. During the maintenance, Systems will make changes on each node sequentially, allowing the file shares to fail over seamlessly without any interruption of production services.

This maintenance will occur on Monday, April 21, 2025, from 8:00 a.m. until 12:00 p.m.

This maintenance is not service affecting.
Apr 15, 14:10 EDT
PeachNet Scheduled Fiber Maintenance on North Ring
Completed - The scheduled maintenance has been completed.
Apr 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 23:00 EDT
Scheduled - Zayo will be performing a routine fiber splice on the North Ring.

Circuit: FBDK/1390043/001//ZFS

This maintenance will occur on Sunday, April 20, 2025, at 11:00 p.m. until Monday, April 21, 2025, at 7:00 a.m.

No outages are expected, but services will run in protect.
Apr 14, 11:08 EDT
Apr 20, 2025
Apr 19, 2025

No incidents reported.

Apr 18, 2025
PeachNet Network Issues - Georgia Film Academy
Resolved - Information Technology Services (ITS) has confirmed that network access at Georgia Film Academy is functioning normally at this time.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 18, 14:04 EDT
Investigating - Information Technology Services (ITS) is currently investigating reports of Network Issues at Georgia Film Academy. Affected users may be experiencing issues with access to the Network. Additional information will be posted here when it becomes available.
Apr 18, 13:42 EDT
Apr 17, 2025
ServiceNow Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:00 EDT
Scheduled - Enterprise Service Management will be conducting scheduled maintenance in the ServiceNow Production environment on Thursday, April 17, 2025, from 10:00 p.m. until 11:00 p.m.

This work is not expected to affect ServiceNow access or service.
Apr 14, 17:01 EDT
Apr 16, 2025
System Maintenance Scheduled for FPLAY Database April 14, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 08:00 EDT
Scheduled - GeorgiaFIRST Financials non-production environment, FPLAY, will be unavailable beginning on Monday, April 14, 2025, at 8:00 a.m. until Wednesday, April 16, 2025, at 7:00 a.m. for the application of Release 6.04.

This environment is used by institutions for GeorgiaFIRST Marketplace training, prototyping/testing transactions, queries, and Banner integration testing.

If institutional training or testing is scheduled during this time, please adjust your schedule as needed.
Mar 31, 10:45 EDT
Apr 15, 2025

No incidents reported.

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