USG Services Status

All Systems Operational

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational

Augusta Health eShop Operational

AUFPLAY Operational

Data Warehouse and Business Intelligence Operational

GA DOE K-12 Network Operational

GAfutures Operational

GALILEO - Georgia's Virtual Library Operational

GALILEO Operational

GIL Operational

GIL Express Operational

Georgia Archives Operational

ARCNAS Operational

Content Manager Operational

Finding Aids Operational

Historical Organizations Directory Operational

Virtual Vault Operational

GeorgiaBEST Banner Managed Services Operational

Abraham Baldwin Agricultural College Operational

Albany State University Operational

Atlanta Metropolitan State College Operational

Clayton State University Operational

College of Coastal Georgia Operational

Columbus State University Operational

Dalton State College Operational

East Georgia State College Operational

Fort Valley State University Operational

Georgia College and State University Operational

Georgia Gwinnett College Operational

Georgia Southern University Operational

Georgia Southwestern State University Operational

Gordon State College Operational

Middle Georgia State University Operational

Savannah State University Operational

South Georgia State College Operational

University of West Georgia Operational

Valdosta State University Operational

GeorgiaBEST Degree Works Managed Services Operational

Abraham Baldwin Agricultural College Operational

Albany State University Operational

Atlanta Metropolitan State College Operational

College of Coastal Georgia Operational

Columbus State University Operational

Dalton State College Operational

Fort Valley State University Operational

Georgia Gwinnett College Operational

Georgia Southwestern State University Operational

Middle Georgia State University Operational

Savannah State University Operational

South Georgia State College Operational

GeorgiaFIRST Financials Operational

GeorgiaFIRST PeopleSoft Financials Operational

GeorgiaFIRST Marketplace Operational

FPLAY Operational

GeorgiaFIRST Marketplace UIT Operational

Georgia ONmyLINE Operational

GeorgiaVIEW Online Learning Operational

GeorgiaVIEW Online Learning Environment (QPROD) Operational

GeorgiaVIEW Online Learning Environment (XPROD) Operational

Augusta University Operational

Georgia Southern University Operational

Albany State University (QPROD) Operational

Atlanta Metropolitan State College (QPROD) Operational

Georgia College and State University (QPROD) Operational

Georgia Gwinnett College (QPROD) Operational

Georgia Highlands College (QPROD) Operational

Gordon State College (QPROD) Operational

Kennesaw State University (QPROD) Operational

Savannah State University (QPROD) Operational

South Georgia State College (QPROD) Operational

University of Georgia (QPROD) Operational

USG Training Initiatives (QPROD) Operational

GeorgiaVIEW Community (QPROD) Operational

Abraham Baldwin Agricultural College (XPROD) Operational

Clayton State University (XPROD) Operational

College of Coastal Georgia (XPROD) Operational

Columbus State University (XPROD) Operational

Competency Based Education (XPROD) Operational

Dalton State College (XPROD) Operational

East Georgia State College (XPROD) Operational

Fort Valley State University (XPROD) Operational

Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational

Georgia Southwestern State University (XPROD) Operational

Georgia State University (XPROD) Operational

Middle Georgia State University (XPROD) Operational

University of North Georgia (XPROD) Operational

University of West Georgia (XPROD) Operational

USG Human Resources Office of Organizational Development (XPROD) Operational

USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational

Valdosta State University (XPROD) Operational

INGRESS Registration Sharing System Operational

Internal USO Services Operational

FS1 File Sharing Service Operational

USO BoardEffect Operational

USO Email and Calendar Operational

USO SharePoint / OneDrive Operational

USO SSO Operational

USO Teams Operational

USO Telephone System Operational

USO VPN Operational

USO Corporate Applications Operational

USO Conference Rooms/Classrooms Operational

MOVEit Managed File Transfer Operational

OneUSG Connect Operational

OneUSG Connect – Database Operational

OneUSG Connect – Core Practitioner Operational

OneUSG Connect – Employee and Manager Self-Service Operational

OneUSG Connect – Benefits: Alight Operational

OneUSG Connect – Benefits: Retirement @ Work Operational

OneUSG Connect – HPLAY Operational

OneUSG Connect- Careers Applicant Access Operational

OneUSG Connect – HTRN Operational

OneUSG Connect - TCP Time Clocks Operational

PeachNet Cloud Services Operational

PeachNet Virtual Data Center Operational

PeachNet Cloud Backup Operational

PeachNet Network Operational

Abraham Baldwin Agricultural College Operational

Albany State University Operational

Apogee Operational

Atlanta Metropolitan State College Operational

Augusta University Operational

Clayton State University Operational

College of Coastal Georgia Operational

Columbus State University Operational

Dalton State College Operational

East Georgia State College Operational

Fort Valley State University Operational

Georgia Archives Operational

Georgia College & State University Operational

Georgia Department of Audits Operational

Georgia Department of Transportation Operational

Georgia Gwinnett College Operational

Georgia Highlands College Operational

Georgia Institute of Technology Operational

Georgia Law Reapportionment Office Operational

Georgia Public Library Service Operational

Georgia Southern University Operational

Georgia Southwestern State University Operational

Georgia State University Operational

Georgia Student Finance Commission Operational

Gordon State College Operational

Kennesaw State University Operational

Middle Georgia State University Operational

Savannah State University Operational

South Georgia State College Operational

University of Georgia Operational

University of North Georgia Operational

University of West Georgia Operational

ITS Data Center (DB300) Operational

UGA Data Center (Boyd) Operational

USO Athens Office Operational

USO Atlanta Office Operational

USO Shared Services Center Operational

Valdosta State University Operational

ServiceNow Operational

USG Identity Proxy Operational

USG Status Page Operational

USG Technology Store Operational

USO Cybersecurity Alerts Operational

Web Services (www.usg.edu) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

PeachNet Scheduled Maintenance - North Ring Dec 4, 2024 23:00 - Dec 5, 2024 07:00 EST

Zayo will be repairing the fiber in the North Ring. This maintenance will occur on Wednesday, December 4, 2024, at 11:00 p.m. until 7:00 a.m.

Zayo: TTN-0008224468
Circuits: FBDK/444734/003/ZFS

No outages are expected, but services will run in protect.
Posted on Nov 25, 2024 - 17:00 EST

Scheduled PeachNet Maintenance - DWDM Software and Firmware Upgrades Dec 5, 2024 23:00 - Dec 6, 2024 07:00 EST

Communications Consulting Group (CCG) will be performing software/firmware upgrades on our DWDM equipment. This maintenance will occur from Thursday, December 5, 2024, at 11:00 p.m. until Friday, December 6, 2024, at approximately 7:00 a.m.

No outages are expected, although services may run in protect.
Posted on Dec 02, 2024 - 16:26 EST

Data Warehouse and Business Intelligence Maintenance - Production Database Downtime Dec 6, 2024 23:00 - Dec 7, 2024 07:00 EST

The Data Warehouse (production) will be offline for maintenance during the window scheduled for Friday, December 6, 2024, at 11:00 p.m. and may remain unavailable until Saturday, December 7, 2024, at 7:00 a.m.

During this time, services will be unavailable.

The following applications will not be available during this scheduled maintenance window:

* Data Warehouse and Business Intelligence
* Cognos Business Intelligence & Reporting Application
* APEX Data Collection Application
* Degrees & Majors Authorized (Sunsetting External Search tool)
* DMA/CAAP Administrative Portal Interface (APEX)
* HS/FICE Translation
* External Site Codes
* Oracle Database
Posted on Dec 04, 2024 - 10:59 EST

INGRESS Scheduled Maintenance: Service Affecting Dec 6, 2024 23:00 - Dec 7, 2024 07:00 EST

Information Technology Services (ITS) will be completing scheduled maintenance for the INGRESS Registration Sharing service on Friday, December 6, 2024, from 11:00 p.m. until Saturday, December 7, 2024, at 7:00 a.m.

During this time, all users will be unable to access INGRESS.
Posted on Dec 04, 2024 - 10:43 EST

OneUSG Connect Scheduled Maintenance Dec 6, 2024 23:15 - Dec 7, 2024 12:00 EST

OneUSG Connect is scheduled for maintenance from Friday, December 6, 2024, at 11:15 p.m. until Saturday, December 7, 2024, at 12:00 p.m. During this time, OneUSG Connect, OneUSG Connect - Benefits, and OneUSG Connect - Careers may not be available. Time clocks will be available for use.
Posted on Nov 18, 2024 - 15:49 EST

Scheduled PeachNet Maintenance - North Ring Dec 9, 2024 09:00-16:00 EST

Update - We will be undergoing scheduled maintenance during this time.
Nov 25, 2024 - 16:12 EST

Scheduled - ZAYO and Network Support Services (NSS) will be performing maintenance on the North Ring. This maintenance will occur on Monday, January 8, 2025, at 9:00 a.m. until 4:00 p.m. No outages are expected, but services will run in protect.

Zayo: TTN-0008154159
Nov 05, 2024 - 15:11 EST

PeachNet Scheduled Maintenance - North Ring Dec 10, 2024 09:00-16:00 EST

Zayo will be repairing the fiber in the North Ring. This maintenance will occur on Tuesday, December 10, 2024, at 9:00 a.m. until 4:00 p.m.

Zayo: TTN-0008209455
Circuits: FBDK/444734/003/ZFS

No outages are expected, but services will run in protect.
Posted on Dec 10, 2024 - 09:00 EST

PeachNet Scheduled Maintenance - North Ring Dec 11, 2024 09:00-16:00 EST

Zayo will be repairing the fiber in the North Ring. This maintenance will occur on Wednesday, December 11, 2024, at 9:00 a.m. until 4:00 p.m.

Zayo: TTN-0008209455
Circuits: FBDK/444734/003/ZFS

No outages are expected, but services will run in protect.
Posted on Dec 11, 2024 - 09:00 EST

PeachNet Scheduled Maintenance - North Ring Dec 12, 2024 09:00-16:00 EST

Zayo will be repairing the fiber in the North Ring. This maintenance will occur on Thursday, December 12, 2024, at 9:00 a.m. until 4:00 p.m.

Zayo: TTN-0008209455
Circuits: FBDK/444734/003/ZFS

No outages are expected, but services will run in protect.
Posted on Dec 12, 2024 - 09:00 EST

Scheduled System Maintenance - GeorgiaFIRST Financials (FPLAY) Dec 16, 2024 07:00 - Dec 20, 2024 17:00 EST

GeorgiaFIRST will refresh FPLAY and it will be unavailable beginning on Monday, December 16, 2024, until Friday, December 20, 2024 at 5:00 p.m. The FPLAY environment is used by institutions for GeorgiaFIRST Marketplace training, for prototyping and testing transactions and queries, and for Banner integration testing.

If institutional training or testing is scheduled during this time, please adjust your schedule as needed.
Posted on Nov 26, 2024 - 11:45 EST

PeachNet Scheduled Maintenance - North Ring Jan 9, 2025 23:00 - Jan 10, 2025 07:00 EST

Zayo will be repairing the fiber in the North Ring. This maintenance will occur on Thursday, January 9, 2025, from 11:00 p.m. until Friday, January 10, 2025, at 7:00 a.m.

Zayo: TTN-0008232756
Circuits: FBDK/1390043/001//ZFS

No outages are expected, but services will run in protect.
Posted on Dec 04, 2024 - 16:56 EST

Past Incidents

Dec 4, 2024

Network Outage Affecting Multiple DOE Locations

Resolved - Information Technology Services (ITS) has confirmed that the fiber repairs are complete, and the vendor is hands-off. Network access to the affected sites is functioning normally at this time.

If you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Dec 4, 14:56 EST

Investigating - Information Technology Services (ITS) is reporting a fiber cut is currently affecting some Windstream last-mile locations. Splicers are on site working on the repairs, and no ETR is available. Updates will be posted as they become available.

The following schools are being affected by this outage:

- Calhoun County
- Grady County
- Brooks County
Dec 4, 07:43 EST

PeachNet Scheduled Maintenance - North Ring

Completed - The scheduled maintenance has been completed.
Dec 4, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 23:00 EST

Scheduled - Zayo will be repairing the fiber in the North Ring. This maintenance will occur on Tuesday, December 3, 2024, at 11:00 p.m. until 7:00 a.m.

Zayo: TTN-0008224468
Circuits: FBDK/444734/003/ZFS

No outages are expected, but services will run in protect.
Nov 25, 16:56 EST

Scheduled Peachnet F5 Maintenance

Completed - The scheduled maintenance has been completed.
Dec 4, 03:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 23:01 EST

Scheduled - Network Support Services (NSS) will update F5 device certificates. This maintenance will occur from Tuesday, December 3, 2024, at 11:00 p.m. until Wednesday, December 4, 2024, at 3:00 a.m.

No service interruptions are expected.
Dec 2, 11:07 EST

Dec 3, 2024

PeachNet Scheduled Maintenance - DWDM Software and Firmware Upgrades

Completed - The scheduled maintenance has been completed.
Dec 3, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 23:00 EST

Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be performing software/firmware upgrades on our DWDM equipment.

This maintenance will occur on Monday, December 2, 2024, at 11:00 p.m. until Tuesday, December 3, 2024, at 7:00 a.m.

No outages are expected, although services may run in protect.
Nov 26, 14:31 EST

PeachNet Scheduled Maintenance - North Ring

Completed - The scheduled maintenance has been completed.
Dec 3, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 23:00 EST

Scheduled - Zayo will be repairing the fiber in the North Ring. This maintenance will occur on Monday, December 2, 2024, at 11:00 p.m. until 7:00 a.m.

Zayo: TTN-0008224468
Circuits: FBDK/444734/003/ZFS

No outages are expected, but services will run in protect.
Nov 25, 16:43 EST

Dec 2, 2024

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING

Completed - The scheduled maintenance has been completed.
Nov 29, 09:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 21:00 EST

Scheduled - D2L will be conducting non-service affecting maintenance to update the GeorgiaVIEW PROD Online Learning Environments to version 20.24.11 starting on Thursday, November 28, 2024, at 9:00 p.m. until Friday, November 29, 2024, at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. If you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

USG PROD institutions affected by this maintenance are:

- GeorgiaVIEW Online Learning Environment (QPROD)
- GeorgiaVIEW Online Learning Environment (XPROD)
- Augusta University
- Georgia Southern University
Nov 25, 11:36 EST

Nov 28, 2024

Nov 27, 2024

PeachNet Scheduled Maintenance - Middle Georgia State University - Macon (MAC)

Completed - The scheduled maintenance has been completed.
Nov 27, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 23:00 EST

Scheduled - Accelecom vendor will be performing repairs on OPGW fibers. This maintenance will occur on Tuesday, November 26, 2024, from 11:00 p.m. until Wednesday, November 27, 2024, 7:00 a.m.

No outages are expected, but services will run in protect.
Nov 15, 15:41 EST

Nov 26, 2024

Multi-Site DOE Outage - Comcast Last Mile

Resolved - Information Technology Services (ITS) has confirmed that the outages have been resolved. We do not expect further disruptions at this time.

In the event that you experience any further issues with access, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
Nov 26, 12:21 EST

Update - Network Support Services (NSS) and ENA are still working with Comcast to determine the root cause and stabilize the network. We appreciate your patience. Any further updates will be posted as available.
Nov 20, 11:09 EST

Update - We are currently investigating networking issues related to instability at Windstream and Comcast last-mile locations. ENA is collaborating with the provider to identify the root cause of the problem. Additional information will be provided as it becomes available.
Nov 14, 14:26 EST

Investigating - Network Support Services (NSS) is reporting a multi-site DOE outage. Several sites are experiencing network flapping at this time. All sites have Comcast as their last mile provider. ENA has been notified and is currently working with vendors to investigate the cause. There is no ETR currently. Updates will be provided when possible.

Sites Affected:

DOE K-12
Nov 12, 11:07 EST

PeachNet Scheduled Maintenance - DB300 and USO Meraki upgrades

Completed - The scheduled maintenance has been completed.
Nov 26, 03:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 23:00 EST

Scheduled - Network Support Services (NSS) will be upgrading the firmware of the Meraki devices at the DB300 and USO locations. This includes the wireless access points at both locations and the switches in the DB300 Data Center.

This maintenance will occur on Monday, November 25, 2024, at 11:00 p.m. until Tuesday, November 26, 2024, at 3:00 a.m.

Impact: Wireless access at both locations will experience a brief outage. Basement network access and the DB300 Data Center workstation will also experience an outage during the switch upgrades.
Nov 22, 10:46 EST

Nov 25, 2024

Nov 24, 2024

No incidents reported.

Nov 23, 2024

INGRESS Scheduled Maintenance: Service Affecting

Completed - The scheduled maintenance has been completed.
Nov 23, 07:01 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 23:00 EST

Scheduled - Information Technology Services (ITS) will be completing scheduled maintenance for the INGRESS Registration Sharing service on Friday, November 22, 2024, from 11:00 p.m. until Saturday, November 23, 2024, at 7:00 a.m.

During this time, all users will be unable to access INGRESS.
Nov 18, 15:22 EST

Banner Database Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 23, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 17:30 EST

Update - We will be undergoing scheduled maintenance during this time.
Nov 22, 09:54 EST

Scheduled - Information Technology Services (ITS) will be completing maintenance for Banner databases.

This maintenance will occur on Friday, November 22, 2024, at 5:30 p.m. and services may remain unavailable until Saturday, November 23, 2024, at 7:00 a.m.

The following schools are impacted:
- Abraham Baldwin Agricultural College
- Albany State University
- Atlanta Metropolitan State College
- Clayton State University
- College of Coastal Georgia
- Columbus State University
- Dalton State College
- East Georgia State College
- Fort Valley State University
- Georgia College and State University
- Georgia Gwinnett College
- Georgia South Western University
- Gordon State College
- Middle Georgia State University
- Savannah State University
- South Georgia State College
- University of West Georgia
- Valdosta State University
Nov 21, 17:12 EST

Nov 22, 2024

PeachNet Scheduled Maintenance - Atlanta Ring

Completed - The scheduled maintenance has been completed.
Nov 22, 16:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 09:00 EST

Scheduled - Zayo will be repairing the fiber in the Atlanta ring. This maintenance will occur on Friday, November 22, 2024, at 9:00 a.m. until 4:00 p.m.

Circuit: FBDK/1390043/001//ZFS

No outages are expected, but services will run in protect.
Nov 19, 15:16 EST

PeachNet Scheduled DWDM Maintenance - TELX

Completed - The scheduled maintenance has been completed.
Nov 22, 03:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 23:00 EST

Scheduled - Communications Consulting Group (CCG) will be reseating optical cards at 56 Marietta St (TELX). Services will run in protect.

This maintenance will occur on Thursday, November 21, 2024, at 11:00 p.m. until Friday, November 22, 2024, at 3:00 a.m.

Services affected: None
Nov 21, 16:27 EST

Nov 21, 2024

Nov 20, 2024

Circuit Outage - Rock Eagle 4-H Center (ROCE)

Resolved - Information Technology Services (ITS) has confirmed that the circuit outage has been resolved and access to the network at Rock Eagle 4-H Center (ROCE) is functioning normally at this time.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 20, 08:38 EST

Identified - AT&T has identified a fiber cut. Crews are working to correct the issue. There is no ETR at this time.
Nov 19, 17:06 EST

Investigating - Information Technology Services (ITS) is reporting a circuit outage affecting Rock Eagle 4-H Center (ROCE). Affected users may be experiencing problems with access to the internet. Updates will be posted here as they become available.
Nov 18, 13:27 EST

PeachNet Scheduled Maintenance - Atlanta Ring

Completed - The scheduled maintenance has been completed.
Nov 20, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:00 EST

Scheduled - Zayo will be repairing the fiber in the Atlanta ring. This maintenance will occur on Tuesday, November 19, 2024, at 11:00 p.m. until Wednesday, November 20, 2024, at 7:00 a.m.

Circuit: FBDK/1390043/001//ZFS

No outages are expected, but services will run in protect.
Nov 19, 09:10 EST