SYSTEMS STATUS
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 2024 - 23:00 EST
Scheduled - Network Support Services (NSS) will be updating the configuration for OSPF on the KBAR and UGAP routers. This maintenance will occur on Wednesday, February 21, 2024, at 11:00 p.m. until Thursday, February 22, 2024, at 7:00 a.m.

No service interruptions are expected during this maintenance window.

Feb 21, 2024 23:00 - Feb 22, 2024 07:00 EST

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials ? Operational
Augusta Health eShop ? Operational
AUFPLAY Operational
Data Warehouse and Business Intelligence ? Operational
GA DOE K-12 Network ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Content Manager ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financials ? Operational
GeorgiaFIRST Marketplace ? Operational
TeamMate Audit Management System ? Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
East Georgia State College (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System ? Operational
Internal USO Services ? Operational
FS1 File Sharing Service Operational
USO BoardEffect ? Operational
USO Email and Calendar ? Operational
USO SharePoint / OneDrive ? Operational
USO SSO ? Operational
USO Teams ? Operational
USO Telephone System ? Operational
USO VPN ? Operational
USO Corporate Applications ? Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Operational
OneUSG Connect – Database ? Operational
OneUSG Connect – Core Practitioner ? Operational
OneUSG Connect – Employee and Manager Self-Service ? Operational
OneUSG Connect – Benefits: Alight ? Operational
OneUSG Connect – Benefits: Retirement @ Work ? Operational
OneUSG Connect – HPLAY ? Operational
OneUSG Connect - HPRE ? Operational
OneUSG Connect- Careers Applicant Access ? Operational
OneUSG Connect – HTRN ? Operational
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Under Maintenance
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) ? Operational
UGA Data Center (Boyd) Operational
USO Athens Office Under Maintenance
USO Atlanta Office Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow ? Operational
USG Identity Proxy ? Operational
USG Status Page ? Operational
USG Technology Store ? Operational
USO Cybersecurity Alerts ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING Feb 22, 2024 21:00 - Feb 23, 2024 09:00 EST
D2L will be conducting non-service affecting maintenance to update the GeorgiaVIEW PROD Online Learning Environments to version 20.24.02 from Thursday, February 22, 2024, at 9:00 p.m. until Friday, February 23, 2024, at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. If you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

USG PROD institutions affected by this maintenance are:
* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University

Posted on Feb 19, 2024 - 10:03 EST
System Maintenance Scheduled for FPROD Feb 23, 2024 23:00 - Feb 24, 2024 07:00 EST
GeorgiaFIRST Financials will be unavailable for scheduled maintenance from Friday, February 23, 2024, at 11:00 p.m. until Saturday, February 24, 2024, at 7:00 a.m.

The following applications will not be available during this scheduled maintenance window:

- GeorgiaFIRST PeopleSoft Financials production (FPROD)
- PSQUEST access
- GeorgiaFIRST Marketplace access
- Expenses and ePro Self-Service Portal
- Augusta University PeopleSoft Financials Production (AUFPROD)
- Health eShop Access

Posted on Feb 21, 2024 - 12:42 EST
OneUSG Connect Scheduled Maintenance Feb 23, 2024 23:15 - Feb 24, 2024 07:00 EST
OneUSG Connect will be undergoing maintenance on Friday, February 23, 2024, at 11:15 p.m. until Saturday, February 24, 2024, at 7:00 a.m. During this time, OneUSG Connect and OneUSG Connect - Careers will not be available. TCP Time Clocks and OneUSG Connect - Benefits will be available for use. TCP Time Clocks may appear offline, but they are still collecting punches.

Note that W-2s and pay statements will be unavailable for viewing and printing during this time, so please plan accordingly.

If you have questions or concerns, please contact oneusgsupport@usg.edu

Posted on Feb 20, 2024 - 16:51 EST
GeorgiaFIRST Financials Test environment (FPLAY) will be unavailable for scheduled maintenance to apply Release 5.92. This maintenance will occur on Monday, March 4, 2024, at 7:00 a.m. until Wednesday, March 6, 2024, at 7:00 a.m.
Posted on Feb 20, 2024 - 16:42 EST
OneUSG Connect Scheduled Maintenance - Release 6.50 Mar 8, 2024 23:15 - Mar 12, 2024 12:15 EDT
OneUSG Connect Release 6.50 is currently scheduled for Friday, March 8, 2024, at 11:15 p.m., until Tuesday, March 12, 2024, at 12:00 p.m. During this time, OneUSG Connect and OneUSG Connect - Careers will not be available. Time Clocks and OneUSG Connect - Benefits will be available for use. A template for your employees will be sent out closer to the release date.

If you have questions or concerns, please contact oneusgsupport@usg.edu

Posted on Jan 22, 2024 - 10:47 EST
Past Incidents
Feb 22, 2024

No incidents reported today.

Feb 21, 2024
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of SSO authentication. The system should continue operating normally.

In the event that you experience any further issues with SSO authentication, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

Feb 21, 15:53 EST
Monitoring - Information Technology Services (ITS) has restored full functionality of GeorgiaVIEW SSO Access. We will continue to monitor this system for stability. If you are still experiencing issues with GeorgiaVIEW SSO Access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Feb 21, 14:03 EST
Investigating - Information Technology Services (ITS) is currently investigating a local campus login issue for Atlanta Metropolitan State College, which is affecting access to D2L. Affected users may experience issues with authentication. The campus is working to resolve this now. Additional information will be posted here as updates are available.
Feb 21, 12:17 EST
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of GeorgiaBEST Managed Services at Atlanta Metropolitan State College. The system should continue operating normally.

In the event that you experience any further issues with access to GeorgiaBEST Managed Services, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

Feb 21, 13:54 EST
Monitoring - Information Technology Services (ITS) has restored full functionality of access to GeorgiaBEST Managed Services at Atlanta Metropolitan State College. We will continue to monitor this system for stability. If you are still experiencing access issues, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
Feb 21, 13:49 EST
Investigating - Information Technology Services (ITS) is currently investigating reports with Banner Admin and Banner Self Service interruption for Atlanta Metropolitan State College. Affected users may be unable to successfully login. Additional information will be posted here when the issues are confirmed.
Feb 21, 12:28 EST
Completed - The scheduled maintenance has been completed.
Feb 21, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 23:00 EST
Scheduled - Data Warehouse and Business Intelligence will be conducting non-service affecting maintenance to update the Degrees & Majors Authorized in PROD from Tuesday, February 20, 2024, at 11:00 p.m. until Wednesday, February 21, 2024, at 7:00 a.m.

This maintenance is NOT expected to affect access to Degrees & Majors Authorized.

Feb 19, 16:43 EST
Feb 20, 2024
Feb 19, 2024
Resolved - Information Technology Services (ITS) has confirmed stability of Banner job submissions. The system should continue operating normally.

In the event that you experience any further issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

Feb 19, 12:03 EST
Investigating - Information Technology Services (ITS) is currently Investigating reports of issues with Banner Job Submissions not running. Affected users may be unable to successfully run processes via job submission. Additional information will be posted here when the issues are confirmed.
Feb 19, 09:57 EST
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of GeorgiaVIEW (Brightspace by D2L). The system should continue operating normally.

In the event that you experience any further issues with GeorgiaVIEW (Brightspace by D2L), please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

Feb 19, 09:01 EST
Monitoring - Access to Brightspace through the Savannah State University appears to be functioning normally at this time. Information Technology Services (ITS) is continuing to monitor for additional reports.

If you are still experiencing issues with GeorgiaVIEW access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

Feb 17, 17:47 EST
Investigating - Information Technology Services (ITS) is currently investigating a local campus login issue for Savannah State University. Affected users may be experiencing problems with accessing GeorgiaVIEW (Brightspace by D2L).

Additional information will be posted here as updates are available.

Feb 17, 16:36 EST
Feb 18, 2024
Completed - The scheduled maintenance has been completed.
Feb 18, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 08:00 EST
Scheduled - The GeorgiaFIRST Marketplace UIT environment will be unavailable on Friday, February 16, 2024, at 8:00 a.m. until Sunday, February 18, 2024, at 12:00 p.m. for the application of Jaggaer Release 24.1. The UIT environment is the test GeorgiaFIRST Marketplace environment used by institutions in FPLAY for training and testing.

If institutional training or testing is scheduled during this time, please adjust your schedule as needed.

Feb 14, 10:32 EST
Feb 17, 2024
Completed - The scheduled maintenance has been completed.
Feb 17, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 23:01 EST
Scheduled - Information Technology Services (ITS) will be completing maintenance in Banner Production environments on Friday, February 16, 2024, beginning at 11:00 p.m. until Saturday, February 17, 2024, at 7:00 a.m.

The following applications will not be available during this scheduled maintenance window:

A full listing of institutions by application is below:

Banner:

-Abraham Baldwin Agricultural College
-Albany State University
-Atlanta Metropolitan State College
-Clayton State University
-College of Coastal Georgia
-Columbus State University
-Dalton State College
-East Georgia State College
-Fort Valley State University
-Georgia College and State Univ
-Georgia Gwinnett College
-Georgia Southern University
-Georgia Southwestern State University
-Gordon State College
-Middle Georgia State University
-Savannah State University
-South Georgia State College
-University of West Georgia
-Valdosta State University

Ethos Identity (EEID):

-Atlanta Metropolitan State College
-East Georgia State College
-Georgia Gwinnett College
-Gordon State College
-Savannah State University
-South Georgia State College

Feb 14, 11:36 EST
Completed - The scheduled maintenance has been completed.
Feb 17, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 23:00 EST
Scheduled - System Support Services (SSS) will be conducting non-disruptive scheduled maintenance on the NS1 and NS2 DNS servers. This maintenance will occur on Friday, February 16, 2024, at 11:00 p.m. until Saturday, February 17, 2024, at 7:00 a.m.

Due to the redundant nature of DNS, no user impact is expected.

Feb 14, 15:13 EST
Completed - The scheduled maintenance has been completed.
Feb 17, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 23:00 EST
Scheduled - The Data Warehouse (production) will be offline for maintenance during the window scheduled for Friday, February 16, 2024, at 11:00 p.m. and may remain unavailable until Saturday, February 17, 2024, at 7:00 a.m.

During this time, services will be unavailable.

The following applications will not be available during this scheduled maintenance window:

* Data Warehouse and Business Intelligence
* Cognos Business Intelligence & Reporting Application
* APEX Data Collection Application
* Degrees & Majors Authorized
* HS/FICE Translation
* External Site Codes
* Oracle Database

Feb 12, 10:54 EST
Completed - The scheduled maintenance has been completed.
Feb 17, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 23:01 EST
Scheduled - Information Technology Services (ITS) will be completing scheduled maintenance for the INGRESS service on Friday, February 16, 2024, from 11:00 p.m. until Saturday, February 17, 2024, 7:00 a.m.

During this time, all users will be unable to access INGRESS.

Feb 14, 11:05 EST
Feb 16, 2024
Completed - The scheduled maintenance has been completed.
Feb 16, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 21:00 EST
Scheduled - D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Thursday, February 15, 2024, 9:00 p.m. until Friday, February 16, 2024, 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at helpdesk@usg.edu> or 706-583-2001.

USG PROD institutions affected by this maintenance are:
* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University

Feb 15, 19:24 EST
Completed - The scheduled maintenance has been completed.
Feb 16, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 23:00 EST
Scheduled - Communications Consulting Group (CCG) will be replacing a failing optic at the Americus PoP. This maintenance will occur Thursday, February 15, 2024, at 11:00 p.m. until Friday, February 16, 2024, at approximately 3:00 a.m.

No outages are expected, Services will run in protect.

Feb 14, 15:29 EST
Feb 15, 2024
Completed - The scheduled maintenance has been completed.
Feb 15, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 23:01 EST
Scheduled - Network Support Services (NSS) will swap the active supervisor on the core TELX2 router to address a memory consumption issue. This maintenance will occur on Wednesday, February 14, 2024, at 11:00 p.m. until Thursday, February 15, 2024, at 7:00 a.m.

No service interruption is expected from this maintenance.

Feb 12, 14:53 EST
Completed - The scheduled maintenance has been completed.
Feb 15, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 23:01 EST
Scheduled - System Support Services (SSS) will be conducting non-disruptive scheduled maintenance on the NS3 and NS4 DNS servers. This maintenance will occur on Wednesday, February 14, 2024, at 11:00 p.m. until Thursday, February 15, 2024, at 7:00 a.m.

Due to the redundant nature of DNS, no user impact is expected.

Feb 14, 15:09 EST
Completed - The scheduled maintenance has been completed.
Feb 15, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 23:00 EST
Scheduled - Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, February 14, 2024, at 11:00 p.m. until Thursday, February 15, 2024, at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence - Authentication
- EBOR - PPV
- Georgia Archives: Content Manager

- GeorgiaBEST Banner Managed Services:

- Axiom
- BDM
- CampusLogic Connect
- AIMS Parking services

- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- TeamMate Audit Management Legacy Archive System
- USO Active Directory
- USG Foundation Accounting Service
- VPN

Feb 9, 10:15 EST
Feb 14, 2024
Resolved - Information Technology Services (ITS) has confirmed that Ellucian Ethos Identity is functioning normally at this time.

In the event that you experience any further issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

Due to reports of an Ellucian Ethos Identity outage at Savannah State University the following services were impacted:

Ellucian Ethos Identity (EEID)
Banner
D2L
PeopleSoft
OneUSG

Feb 14, 17:49 EST
Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024
Completed - The scheduled maintenance has been completed.
Feb 11, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 23:00 EST
Scheduled - GeorgiaFIRST Financials will be unavailable for scheduled maintenance (Release 5.92 and AU Release 1.62) from Friday, February 9, 2024, at 11:00 p.m. until Sunday, February 11, 2024, at 7:00 a.m.

The following applications will not be available during this scheduled maintenance window:

- GeorgiaFIRST PeopleSoft Financials production (FPROD)
- PSQUEST access
- GeorgiaFIRST Marketplace access
- Expenses and ePro Self-Service Portal
- Augusta University PeopleSoft Financials Production (AUFPROD)
- Health eShop Access

Jan 30, 15:53 EST
Feb 10, 2024
Completed - The scheduled maintenance has been completed.
Feb 10, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 23:00 EST
Scheduled - Systems Support Services (SSS) will be doing Linux OS patching on Friday, February 9, 2024, at 11:00 p.m. until Saturday, February 10, 2024, at 7:00 a.m. GeorgiaBest patching begins at 11:00 p.m. and all other services will begin at 12:00 a.m.

During this period, users will be unable to access the affected services. All patched OSes will be rebooted.

Components Affected:

- Augusta University Financials
- Data Warehouse and Business Intelligence
- Georgia Archives (everything except ARCNAS)
- GeorgiaBEST Banner Managed Services
- GeorgiaBEST Degree Works Managed Services
- GeorgiaFIRST Financials
- Georgia ONmyLINE
- INGRESS Registration Sharing System
- MOVEit Managed File Transfer
- OneUSG Connect
- Web Services (www.usg.edu)
- Affordable Learning Georgia
- Georgia Film Academy
- GAtracs
- GoBackMoveAhead
- Jimmy Carter Library
- USG Budgetary Reporting System
- USG Foundation

Feb 6, 14:31 EST
Feb 9, 2024
Feb 8, 2024
Completed - The scheduled maintenance has been completed.
Feb 8, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 23:00 EST
Scheduled - Network Support Services (NSS) will be upgrading the firmware of the Meraki wireless access points at the Trinity Washington location in Atlanta.

This maintenance will occur on Wednesday, February 7, 2024, at 11:00 p.m. until Thursday, February 8, 2024, at 7:00 a.m.

The upgrade will be service affecting.

Feb 1, 16:03 EST