SYSTEMS STATUS

All Systems Operational

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials ? Operational
Augusta Health eShop ? Operational
AUFPLAY Operational
Data Warehouse and Business Intelligence ? Operational
GA DOE K-12 Network ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Content Manager ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financials ? Operational
GeorgiaFIRST Marketplace ? Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
East Georgia State College (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System ? Operational
Internal USO Services ? Operational
FS1 File Sharing Service Operational
USO BoardEffect ? Operational
USO Email and Calendar ? Operational
USO SharePoint / OneDrive ? Operational
USO SSO ? Operational
USO Teams ? Operational
USO Telephone System ? Operational
USO VPN ? Operational
USO Corporate Applications ? Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Operational
OneUSG Connect – Database ? Operational
OneUSG Connect – Core Practitioner ? Operational
OneUSG Connect – Employee and Manager Self-Service ? Operational
OneUSG Connect – Benefits: Alight ? Operational
OneUSG Connect – Benefits: Retirement @ Work ? Operational
OneUSG Connect – HPLAY ? Operational
OneUSG Connect- Careers Applicant Access ? Operational
OneUSG Connect – HTRN ? Operational
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) ? Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow ? Operational
USG Identity Proxy ? Operational
USG Status Page ? Operational
USG Technology Store ? Operational
USO Cybersecurity Alerts ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PeachNet Scheduled Maintenance - North Ring Dec 2, 2024 23:00 - Dec 3, 2024 07:00 EST
Zayo will be repairing the fiber in the North Ring. This maintenance will occur on Monday, December 2, 2024, at 11:00 p.m. until 7:00 a.m.

Zayo: TTN-0008224468
Circuits: FBDK/444734/003/ZFS

No outages are expected, but services will run in protect.
Posted on Nov 25, 2024 - 16:43 EST
PeachNet Scheduled Maintenance - DWDM Software and Firmware Upgrades Dec 2, 2024 23:00 - Dec 3, 2024 07:00 EST
Network Support Services (NSS) and Communications Consulting Group (CCG) will be performing software/firmware upgrades on our DWDM equipment.

This maintenance will occur on Monday, December 2, 2024, at 11:00 p.m. until Tuesday, December 3, 2024, at 7:00 a.m.

No outages are expected, although services may run in protect.
Posted on Nov 26, 2024 - 14:31 EST
PeachNet Scheduled Maintenance - North Ring Dec 3, 2024 23:00 - Dec 4, 2024 07:00 EST
Zayo will be repairing the fiber in the North Ring. This maintenance will occur on Tuesday, December 3, 2024, at 11:00 p.m. until 7:00 a.m.

Zayo: TTN-0008224468
Circuits: FBDK/444734/003/ZFS

No outages are expected, but services will run in protect.
Posted on Nov 25, 2024 - 16:56 EST
PeachNet Scheduled Maintenance - North Ring Dec 4, 2024 23:00 - Dec 5, 2024 07:00 EST
Zayo will be repairing the fiber in the North Ring. This maintenance will occur on Wednesday, December 4, 2024, at 11:00 p.m. until 7:00 a.m.

Zayo: TTN-0008224468
Circuits: FBDK/444734/003/ZFS

No outages are expected, but services will run in protect.
Posted on Nov 25, 2024 - 17:00 EST
OneUSG Connect Scheduled Maintenance Dec 6, 2024 23:15 - Dec 7, 2024 12:00 EST
OneUSG Connect is scheduled for maintenance from Friday, December 6, 2024, at 11:15 p.m. until Saturday, December 7, 2024, at 12:00 p.m. During this time, OneUSG Connect, OneUSG Connect - Benefits, and OneUSG Connect - Careers may not be available. Time clocks will be available for use.
Posted on Nov 18, 2024 - 15:49 EST
Scheduled PeachNet Maintenance - North Ring Dec 9, 2024 09:00-16:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 25, 2024 - 16:12 EST
Scheduled - ZAYO and Network Support Services (NSS) will be performing maintenance on the North Ring. This maintenance will occur on Monday, December 9, 2024, at 9:00 a.m. until 4:00 p.m. No outages are expected, but services will run in protect.
Nov 05, 2024 - 15:11 EST
PeachNet Scheduled Maintenance - North Ring Dec 10, 2024 09:00-16:00 EST
Zayo will be repairing the fiber in the North Ring. This maintenance will occur on Tuesday, December 10, 2024, at 9:00 a.m. until 4:00 p.m.

Zayo: TTN-0008209455
Circuits: FBDK/444734/003/ZFS

No outages are expected, but services will run in protect.
Posted on Dec 10, 2024 - 09:00 EST
PeachNet Scheduled Maintenance - North Ring Dec 11, 2024 09:00-16:00 EST
Zayo will be repairing the fiber in the North Ring. This maintenance will occur on Wednesday, December 11, 2024, at 9:00 a.m. until 4:00 p.m.

Zayo: TTN-0008209455
Circuits: FBDK/444734/003/ZFS

No outages are expected, but services will run in protect.
Posted on Dec 11, 2024 - 09:00 EST
PeachNet Scheduled Maintenance - North Ring Dec 12, 2024 09:00-16:00 EST
Zayo will be repairing the fiber in the North Ring. This maintenance will occur on Thursday, December 12, 2024, at 9:00 a.m. until 4:00 p.m.

Zayo: TTN-0008209455
Circuits: FBDK/444734/003/ZFS

No outages are expected, but services will run in protect.
Posted on Dec 12, 2024 - 09:00 EST
Scheduled System Maintenance - GeorgiaFIRST Financials (FPLAY) Dec 16, 2024 07:00 - Dec 20, 2024 17:00 EST
GeorgiaFIRST will refresh FPLAY and it will be unavailable beginning on Monday, December 16, 2024, until Friday, December 20, 2024 at 5:00 p.m. The FPLAY environment is used by institutions for GeorgiaFIRST Marketplace training, for prototyping and testing transactions and queries, and for Banner integration testing.

If institutional training or testing is scheduled during this time, please adjust your schedule as needed.
Posted on Nov 26, 2024 - 11:45 EST
Past Incidents
Dec 1, 2024

No incidents reported today.

Nov 30, 2024

No incidents reported.

Nov 29, 2024
GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING
Completed - The scheduled maintenance has been completed.
Nov 29, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 21:00 EST
Scheduled - D2L will be conducting non-service affecting maintenance to update the GeorgiaVIEW PROD Online Learning Environments to version 20.24.11 starting on Thursday, November 28, 2024, at 9:00 p.m. until Friday, November 29, 2024, at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. If you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

USG PROD institutions affected by this maintenance are:

- GeorgiaVIEW Online Learning Environment (QPROD)
- GeorgiaVIEW Online Learning Environment (XPROD)
- Augusta University
- Georgia Southern University
Nov 25, 11:36 EST
Nov 28, 2024
Nov 27, 2024
PeachNet Scheduled Maintenance - Middle Georgia State University - Macon (MAC)
Completed - The scheduled maintenance has been completed.
Nov 27, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 23:00 EST
Scheduled - Accelecom vendor will be performing repairs on OPGW fibers. This maintenance will occur on Tuesday, November 26, 2024, from 11:00 p.m. until Wednesday, November 27, 2024, 7:00 a.m.

No outages are expected, but services will run in protect.
Nov 15, 15:41 EST
Nov 26, 2024
Multi-Site DOE Outage - Comcast Last Mile
Resolved - Information Technology Services (ITS) has confirmed that the outages have been resolved. We do not expect further disruptions at this time.

In the event that you experience any further issues with access, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
Nov 26, 12:21 EST
Update - Network Support Services (NSS) and ENA are still working with Comcast to determine the root cause and stabilize the network. We appreciate your patience. Any further updates will be posted as available.
Nov 20, 11:09 EST
Update - We are currently investigating networking issues related to instability at Windstream and Comcast last-mile locations. ENA is collaborating with the provider to identify the root cause of the problem. Additional information will be provided as it becomes available.
Nov 14, 14:26 EST
Investigating - Network Support Services (NSS) is reporting a multi-site DOE outage. Several sites are experiencing network flapping at this time. All sites have Comcast as their last mile provider. ENA has been notified and is currently working with vendors to investigate the cause. There is no ETR currently. Updates will be provided when possible.

Sites Affected:

DOE K-12
Nov 12, 11:07 EST
PeachNet Scheduled Maintenance - DB300 and USO Meraki upgrades
Completed - The scheduled maintenance has been completed.
Nov 26, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 23:00 EST
Scheduled - Network Support Services (NSS) will be upgrading the firmware of the Meraki devices at the DB300 and USO locations. This includes the wireless access points at both locations and the switches in the DB300 Data Center.

This maintenance will occur on Monday, November 25, 2024, at 11:00 p.m. until Tuesday, November 26, 2024, at 3:00 a.m.

Impact: Wireless access at both locations will experience a brief outage. Basement network access and the DB300 Data Center workstation will also experience an outage during the switch upgrades.
Nov 22, 10:46 EST
Nov 25, 2024
Nov 24, 2024

No incidents reported.

Nov 23, 2024
INGRESS Scheduled Maintenance: Service Affecting
Completed - The scheduled maintenance has been completed.
Nov 23, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 23:00 EST
Scheduled - Information Technology Services (ITS) will be completing scheduled maintenance for the INGRESS Registration Sharing service on Friday, November 22, 2024, from 11:00 p.m. until Saturday, November 23, 2024, at 7:00 a.m.

During this time, all users will be unable to access INGRESS.
Nov 18, 15:22 EST
Banner Database Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 23, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 17:30 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 22, 09:54 EST
Scheduled - Information Technology Services (ITS) will be completing maintenance for Banner databases.

This maintenance will occur on Friday, November 22, 2024, at 5:30 p.m. and services may remain unavailable until Saturday, November 23, 2024, at 7:00 a.m.

The following schools are impacted:
- Abraham Baldwin Agricultural College
- Albany State University
- Atlanta Metropolitan State College
- Clayton State University
- College of Coastal Georgia
- Columbus State University
- Dalton State College
- East Georgia State College
- Fort Valley State University
- Georgia College and State University
- Georgia Gwinnett College
- Georgia South Western University
- Gordon State College
- Middle Georgia State University
- Savannah State University
- South Georgia State College
- University of West Georgia
- Valdosta State University
Nov 21, 17:12 EST
Nov 22, 2024
PeachNet Scheduled Maintenance - Atlanta Ring
Completed - The scheduled maintenance has been completed.
Nov 22, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 09:00 EST
Scheduled - Zayo will be repairing the fiber in the Atlanta ring. This maintenance will occur on Friday, November 22, 2024, at 9:00 a.m. until 4:00 p.m.

Circuit: FBDK/1390043/001//ZFS

No outages are expected, but services will run in protect.
Nov 19, 15:16 EST
PeachNet Scheduled DWDM Maintenance - TELX
Completed - The scheduled maintenance has been completed.
Nov 22, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 23:00 EST
Scheduled - Communications Consulting Group (CCG) will be reseating optical cards at 56 Marietta St (TELX). Services will run in protect.

This maintenance will occur on Thursday, November 21, 2024, at 11:00 p.m. until Friday, November 22, 2024, at 3:00 a.m.

Services affected: None
Nov 21, 16:27 EST
Nov 21, 2024
Nov 20, 2024
Circuit Outage - Rock Eagle 4-H Center (ROCE)
Resolved - Information Technology Services (ITS) has confirmed that the circuit outage has been resolved and access to the network at Rock Eagle 4-H Center (ROCE) is functioning normally at this time.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 20, 08:38 EST
Identified - AT&T has identified a fiber cut. Crews are working to correct the issue. There is no ETR at this time.
Nov 19, 17:06 EST
Investigating - Information Technology Services (ITS) is reporting a circuit outage affecting Rock Eagle 4-H Center (ROCE). Affected users may be experiencing problems with access to the internet. Updates will be posted here as they become available.
Nov 18, 13:27 EST
PeachNet Scheduled Maintenance - Atlanta Ring
Completed - The scheduled maintenance has been completed.
Nov 20, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:00 EST
Scheduled - Zayo will be repairing the fiber in the Atlanta ring. This maintenance will occur on Tuesday, November 19, 2024, at 11:00 p.m. until Wednesday, November 20, 2024, at 7:00 a.m.

Circuit: FBDK/1390043/001//ZFS

No outages are expected, but services will run in protect.
Nov 19, 09:10 EST
Nov 19, 2024
Emergency Enterprise Services Maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 18:00 EST
Scheduled - Enterprise Services will be performing emergency maintenance on a piece of data center hardware that has failed. The hardware supports non-prod services only, and the maintenance is intended to be non-service impacting.

This maintenance will occur on Tuesday, November 19, 2024, at 6:00 p.m. until 8:00 p.m.

Given the heavy use of these non-prod environments, we are communicating this maintenance for awareness. We'll post an update when the work is complete. Thank you for your patience.
Nov 18, 15:00 EST
PeachNet Scheduled DWDM Maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 23:00 EST
Scheduled - Communications Consulting Group (CCG) will be restarting a DWDM ROADM at CS345 remotely. Services on the Atlanta Ring will run in protect.

This maintenance will occur on Monday, November 18, 2024, at 11:00 p.m. until Tuesday, November 19, 2024, at 3:00 a.m.
Nov 18, 13:28 EST
Nov 18, 2024
Nov 17, 2024

No incidents reported.

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