SYSTEMS STATUS
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 23:00 EST
Scheduled - Albany State University will be conducting power maintenance on its datacenter between 11:00 p.m. on Monday, November 20, 2017 and 12:00 a.m. on Sunday, November 26, 2017 (ET). During this period, services should remain up due to battery backups.

Sites Affected:

- Albany State University (West Campus)

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Blackboard Collaborate   ? Operational
G2I Data Warehouse and Business Intelligence   ? Operational
GAfutures   ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO   ? Operational
GIL   ? Operational
GIL Express   ? Operational
Georgia Archives ? Operational
ARCNAS   ? Operational
Finding Aids   ? Operational
Historical Organizations Directory   ? Operational
Virtual Vault   ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College   Operational
Albany State University   Operational
Armstrong State University   Operational
Atlanta Metropolitan State College   Operational
Bainbridge State College   Operational
Dalton State College   Operational
Fort Valley State University   Operational
Georgia Gwinnett College   Operational
Georgia Southwestern State University   Operational
Savannah State University   Operational
South Georgia State College   Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College   Operational
Armstrong State University   Operational
Atlanta Metropolitan State College   Operational
Bainbridge State College   Operational
College of Coastal Georgia   Operational
Columbus State University   Operational
Dalton State College   Operational
Fort Valley State University   Operational
Georgia Gwinnett College   Operational
Georgia Southwestern State University   Operational
Savannah State University   Operational
South Georgia State College   Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financial Service   Operational
GeorgiaFIRST Marketplace   Operational
iStrategy Budgetary Reporting System   ? Operational
TeamMate Audit Management System   ? Operational
Georgia ONmyLINE   ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD)   Operational
GeorgiaVIEW Online Learning Environment (XPROD)   Operational
GA DOE K-12 Network   ? Operational
INGRESS Registration Sharing System   ? Operational
MOVEit Managed File Transfer   ? Operational
OneUSG Connect ? Operational
One USG Connect   ? Operational
OneUSG Connect - Benefits   ? Operational
OneUSG Connect - Time Clock Service   ? Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center   ? Operational
PeachNet Cloud Backup   ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College   Operational
Albany State University   Under Maintenance
Armstrong State University   Operational
Atlanta Metropolitan State College   Operational
Augusta University   Operational
Bainbridge State College   Operational
Clayton State University   Operational
College of Coastal Georgia   Operational
Columbus State University   Operational
Dalton State University   Operational
East Georgia State College   Operational
Fort Valley State University   Operational
Georgia Archives   Operational
Georgia College & State University   Operational
Georgia Department of Audits   Operational
Georgia Department of Transportation   Operational
Georgia Gwinnett College   Operational
Georgia Highlands College   Operational
Georgia Institute of Technology   Operational
Georgia Law Reapportionment Office   Operational
Georgia Public Library Service   Operational
Georgia Southern University   Operational
Georgia Southwestern State University   Operational
Georgia State University   Operational
Georgia Student Finance Commission   Operational
Gordon State College   Operational
Kennesaw State University   Operational
Middle Georgia State University   Operational
Savannah State University   Operational
South Georgia State College   Operational
University of Georgia   Operational
University of North Georgia   Operational
University of West Georgia   Operational
UGA Data Center   Operational
USO Athens Office   Operational
USO Atlanta Office   Operational
Valdosta State University   Operational
ServiceNow   ? Operational
TouchNet   ? Operational
USG Identity Proxy   ? Operational
USG Technology Store   ? Operational
USO Tools Operational
ITS Telephone System   ? Operational
USO Exchange   ? Operational
USO Skype for Business   ? Operational
USO SharePoint   ? Operational
USO SSO   ? Operational
Web Services (www.usg.edu)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
USG Budgetary System Maintenance Nov 21, 17:30-18:30 EST
Information Technology Services (ITS) will be conducting scheduled maintenance on the USG Budgetary System between 5:30 p.m. and 6:30 p.m. on Tuesday, November 21, 2017. During this period, the Application will not be available for reporting. Data submissions in this area should be postponed until the maintenance period is over.
Posted on Nov 20, 17:22 EST
Information Technology Services (ITS) will be conducting scheduled maintenance on PeachNet Cloud Backup Services Avamar between 8:00 a.m. and 4:00 p.m. on Monday, November 27, 2017 (ET).

Upgrade to Avamar 7.4.1
A new Admin Console will need to be downloaded and installed.

If you have a vCenter integration, 7.4.1 proxies will need to be re-deployed once the 7.4.1 upgrade is complete. You can delete the 7.2.1 proxies and deploy them as VM’s with the same IP addresses. Please coordinate the timing of the deletion and deployment of proxies with sss-bk@usg.edu so we will be able to confirm that the proxies register correctly.

Both the new Admin Console and the OVA for re-deployment of the proxies downloads will be available from the following URL after the upgrade is complete: https://db300avm01.bor.usg.edu/dtlt/home.html

We will be able to push out updates to the Avamar client via the Avamar Client Manager. We have used this method in the past with great success. Normally we will wait a few days after the upgrade before we start pushing out any updates. We will also communicate with you prior to making any changes. If you want to manually update the clients yourself, you may download the new software from https://db300avm01.bor.usg.edu/dtlt/home.html after the upgrade.

Please note that with the upgrade to 7.4.1 :
- We now have support for VMware vCenter 6.5
- Avamar no longer supports Windows Server 2003
- EMC recommends not upgrading Exchange DAG plug-in to 7.4.1 due to a bug.

Decommissioning Data Domains
We have recently changed the Avamar server to require that all backup data be directed to a Data Domain as the backup target. In the Activity Window under “Server” you will see “DD - db300dd03.bor.usg.edu” where it once might have said “Avamar”. We have slowly made this change behind the scenes over the last year or so. In the past, some backups were sent to two other Data Domains, db300dd01 and db300dd02. These two will be decommissioned.

If you do not manage your datasets nor run ad-hoc manual backups the following can be disregarded:
Please do not send backups to these devices as they will be turned off sometime in the next two months (you can select them if you run a manual backup and you can add them to a dataset). If you send a backup to them, we cannot guarantee you will have that backup available for restore. If you run a backup and get the error “No DD” then make sure you are selecting the correct Data Domain path.

During this maintenance window, the PeachNet Cloud Backup Services will remain up.
Posted on Nov 20, 15:02 EST
Network Support Services (NSS) will be adding configuration for ISP Balancing between 11:00 p.m. on Monday, November 27, 2017 and 7:00 a.m. on Tuesday, November 28, 2017. (ET)

No outages are expected.
Posted on Nov 20, 11:28 EST
Network Support Services (NSS) will be adding configuration for ISP Balancing between 11:00 p.m. on Tuesday, November 28, 2017 and 7:00 a.m. on Wednesday, November 29, 2017. (ET)

No outages are expected.
Posted on Nov 20, 11:31 EST
PeachNet Scheduled Maintenance - DOE1 and DOE2 Nov 29, 23:00 - Nov 30, 07:00 EST
Network Support Services (NSS) will be configuring a direct BGP peering to TransitRail between 11:00 p.m. Wednesday November 29, 2017 and 7:00 a.m. Thursday November 30, 2017 (ET).

No outages are expected.
Posted on Nov 21, 11:04 EST
Network Support Services (NSS) will be adding configuration for ISP Balancing between 11:00 p.m. on Wednesday, November 29, 2017 and 7:00 a.m. on Thursday, November 30, 2017. (ET)

No outages are expected.
Posted on Nov 20, 11:33 EST
Information Technology Services (ITS) will be conducting scheduled maintenance for PeopleSoft Financials Update 5.30 from 7:00 p.m. on Thursday, November 30, 2017 to approximately 7:00 a.m. on Monday, December 4, 2017. During this period, GeorgiaFIRST PeopleSoft Financials (FPROD), PSQUEST access, GeorgiaFIRST MarketPlace and Expenses and ePro Self-Service Portal will not be available.

Systems Affected:

- GeorgiaFIRST PeopleSoft Financials production (FPROD)
- PSQUEST access
- GeorgiaFIRST Marketplace access
- Expenses and ePro Self-Service Portal
Posted on Nov 9, 15:45 EST
Network Support Services (NSS) will be adding configuration for ISP Balancing between 11:00 p.m. on Thursday, November 30, 2017 and 7:00 a.m. on Friday, December 1, 2017. (ET)

No outages are expected.
Posted on Nov 20, 11:35 EST
Past Incidents
Nov 22, 2017

No incidents reported today.

Nov 21, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017
Completed - The scheduled maintenance has been completed.
Nov 18, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 23:00 EST
Scheduled - Network Support Services (NSS) be adding a port channel and modifying routing on AHN.rtr to accommodate testing new technologies in the DB300 data center development environments between 11:00 p.m. on Friday November 17, 2017 and 7:00 a.m. on Saturday November 18, 2017 (ET).

No outages are expected.
Nov 16, 14:33 EST
Completed - The scheduled maintenance has been completed.
Nov 18, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 22:00 EST
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the server between 10:00 p.m. on Friday, November 17, 2017 and 1:00 a.m. on Saturday, November 18, 2017 (ET).

During this period, access to following University System of Georgia websites will be unavailable:

• USG Budgetary System: https://www.usg.edu/budgets/
• Georgia ONmyLine Courses and Degrees search: https://www.georgiaonmyline.org
• GOML Course Data Application: https://www.usg.edu/apps/goml/course-data/
• GOML Program Data Application: https://www.usg.edu/apps/goml/programs/
• USG Accounts Receivable Reporting Application: https://www.usg.edu/apps/fiscal_affairs/accounts_receivable/
Nov 15, 15:43 EST
Nov 17, 2017
Resolved - Information Technology Services (ITS) has confirmed that Abraham Baldwin Agricultural College login issue has been resolved.

In the event that you experience any further issues with login, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 17, 10:23 EST
Monitoring - It appears that logins for Abraham Baldwin Agricultural College are functioning as intended. Information Technology Services (ITS) will continue to monitor and update status as needed.
Nov 16, 20:40 EST
Investigating - Information Technology Services (ITS) is currently investigating potential login issues with the GeorgiaVIEW Online Learning Environment. Affected users may be experiencing problems logging into GeorgiaView. Additional information will be posted here when it becomes available.

Sites Affected:

- Abraham Baldwin Agricultural College
Nov 16, 19:42 EST
Completed - The scheduled maintenance has been completed.
Nov 17, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 23:00 EST
Scheduled - Network Support Services (NSS) will be performing Border Gateway Protocol (BGP) load balancing for inbound traffic from 11:00 p.m. on Thursday, November 16, 2017 until approximately 7:00 a.m. on Friday, November 17, 2017 (ET).

No outages are expected.
Nov 15, 14:19 EST
Completed - The scheduled maintenance has been completed.
Nov 17, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 23:00 EST
Scheduled - Network Support Services (NSS) will be configuring port-channels and direct Border Gateway Protocol (BGP) peering to Google between 11:00 p.m. Thursday November 16, 2017 and 7:00 a.m. Friday November 17, 2017 (ET).

No outages are expected.
Nov 15, 16:18 EST
Nov 15, 2017
Completed - The scheduled maintenance has been completed.
Nov 15, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 23:00 EST
Scheduled - Network Support Services (NSS) will be performing Border Gateway Protocol (BGP) load balancing for inbound traffic from 11:00 p.m. on Tuesday, November 14, 2017 until approximately 7:00 a.m. on Wednesday, November 15, 2017 (ET).

No outages are expected.
Nov 13, 14:44 EST
Completed - The scheduled maintenance has been completed.
Nov 15, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 23:00 EST
Scheduled - ITS will be conducting an unscheduled maintenance on the GeorgiaVIEW QPROD and XPROD Online Learning Environment from 11:00 p.m. on Tuesday, November 14, 2017 until approximately 12:00 a.m. on Wednesday, November 15, 2017 (ET). This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted to the USG Services Status Page (http://status.usg.edu).

USG Institutions affected by this maintenance are:

* Abraham Baldwin Agricultural College
* Albany State University
* Armstrong State University
* Atlanta Metropolitan State College
* Bainbridge State College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Competency Based Education
* Dalton State College
* East Georgia State College
* Fort Valley State University
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southwestern State University
* Georgia State University
* GeorgiaVIEW Community
* Gordon State College
* Kennesaw State University
* Middle Georgia State University
* Savannah State University
* South Georgia State College
* University of Georgia
* University of North Georgia
* University of West Georgia
* USG Human Resources Office of Organizational Development
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* USG Training Initiatives
* Valdosta State University
Nov 13, 14:12 EST
Nov 14, 2017
Completed - The scheduled maintenance has been completed.
Nov 14, 22:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 19:00 EST
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on University System of Georgia websites from 7:00 p.m. on Tuesday, November 14, 2017 until approximately 10:00 p.m. (ET).

During this period, access to following University System of Georgia websites will be unavailable:

• USG Well-Being - http://www.usg.edu/well-being/
• USG Tobacco Free - http://www.usg.edu/tobaccofree/
• GearUP Georgia - http://www.gearupgeorgia.org/
• Affordable Learning Georgia - http://www.affordablelearninggeorgia.org/
• Discover Your Goal - http://www.discoveryourgoal.usg.edu/
• GAtracs - http://www.gatracs.org/
• Georgia Archives - http://www.georgiaarchives.org/
• Georgia Film Academy - https://georgiafilmacademy.org/
• Georgia OnMyLine - https://www.georgiaonmyline.org/
• Georgia WebMBA - https://www.webmbaonline.org/
• Jimmy Carter Presidential Library and Museum – https://www.jimmycarterlibrary.gov/
Nov 13, 11:02 EST
Nov 13, 2017

No incidents reported.

Nov 12, 2017
Completed - The scheduled maintenance has been completed.
Nov 12, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 21:01 EST
Scheduled - The GeorgiaFIRST Marketplace (GFM) portion of the Production environment (FPROD) will be unavailable from Friday, November 10, 2017 at 9:00 p.m. until Sunday, November 12, 2017 at 12:00 p.m. (ET) for the newest JAGGAER (formerly SciQuest) release upgrade.

Peoplesoft Financials in FPROD is still available during this downtime; only the GFM portion will be unavailable during this time.
Nov 8, 10:02 EST
Completed - The scheduled maintenance has been completed.
Nov 12, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 23:00 EST
Scheduled - Network Support Services (NSS) and Valdosta State University are changing our handoff, to better serve the SecureWorks project. This maintenance will briefly take down services. The maintenance will be done in conjunction with the campus. The maintenance will take place from 11:00 p.m. on Saturday, November 11, 2017 until approximately 1:00 a.m. on Sunday, November 12, 2017 (ET).

Services affected: NET.VAL
Nov 9, 13:37 EST
Nov 11, 2017
Completed - The scheduled maintenance has been completed.
Nov 11, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 21:01 EST
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on OneUSG Connect (HPROD). The maintenance will take place from 9:00 p.m. on Friday, November 10, 2017 until approximately 7:00 a.m. (ET) Saturday, November 11, 2017. During this time, OneUSG Connect (HPROD) will not be available. KABA Time Clocks and OneUSG Connect - Benefits will still be available for use.
Nov 3, 09:41 EDT
Nov 10, 2017
Completed - The scheduled maintenance has been completed.
Nov 10, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 23:00 EST
Scheduled - Network Support Services (NSS) will be conducting scheduled maintenance on the AHN.rtr router. NSS will be adding a port channel and modifying routing on AHN.rtr to accommodate for testing new technologies in the DB300 data center developer environments. The maintenance will take place from 11:00 p.m. on Thursday, November 9, 2017 until approximately 7:00 a.m. on Friday, November 10, 2017 (ET).

No outages are expected.
Nov 7, 16:45 EST
Nov 9, 2017
Completed - The scheduled maintenance has been completed.
Nov 9, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 23:00 EST
Scheduled - Network Support Services (NSS) will be updating a QoS policy on the DoE1 router to accommodate VoIP services at the Griffin-Spalding Campus. The maintenance will take place from 11:00 p.m. on Wednesday, November 8, 2017 until approximately 7:00 a.m. on Thursday, November 9, 2017 (ET).

No outages are expected.
Nov 6, 11:32 EST