SYSTEMS STATUS
Monitoring - Information Technology Services (ITS) has restored full functionality of the Mitel phone system. We will continue to monitor this system for stability. If you are still experiencing issues with Mitel phones, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jun 20, 2024 - 15:04 EDT
Investigating - Information Technology Services (ITS) is currently investigating reports of an issue with the phone system. Affected users can submit a support request via Email at: helpdesk@usg.edu, Email: oneusgsupport@usg.edu, or via Self Service at: https://usg.service-now.com/usgsp

If your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404-831-3669.

Jun 20, 2024 - 08:17 EDT

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials ? Operational
Augusta Health eShop ? Operational
AUFPLAY Operational
Data Warehouse and Business Intelligence ? Operational
GA DOE K-12 Network ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Content Manager ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financials ? Operational
GeorgiaFIRST Marketplace ? Operational
TeamMate Audit Management System ? Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
East Georgia State College (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System ? Operational
Internal USO Services ? Operational
FS1 File Sharing Service Operational
USO BoardEffect ? Operational
USO Email and Calendar ? Operational
USO SharePoint / OneDrive ? Operational
USO SSO ? Operational
USO Teams ? Operational
USO Telephone System ? Operational
USO VPN ? Operational
USO Corporate Applications ? Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Operational
OneUSG Connect – Database ? Operational
OneUSG Connect – Core Practitioner ? Operational
OneUSG Connect – Employee and Manager Self-Service ? Operational
OneUSG Connect – Benefits: Alight ? Operational
OneUSG Connect – Benefits: Retirement @ Work ? Operational
OneUSG Connect – HPLAY ? Operational
OneUSG Connect - HPRE ? Operational
OneUSG Connect- Careers Applicant Access ? Operational
OneUSG Connect – HTRN ? Operational
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) ? Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow ? Operational
USG Identity Proxy ? Operational
USG Status Page ? Operational
USG Technology Store ? Operational
USO Cybersecurity Alerts ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Web Services Custom Applications Scheduled Downtime Jun 20, 2024 22:00 - Jun 21, 2024 00:00 EDT
Web Services Custom Web Applications will be unavailable on Thursday, June 20, 2024, from 10:00 p.m. until 12:00 a.m. for a scheduled database upgrade.

Affected applications:

- Academic Calendars Administration
- CEU Reports
- Employee Exit Survey
- Environmental & Occupational Safety (RTK)
- Facility Naming Reports
- Find Your School
- GA Archives Garrett Necrology Index
- GA Archives Historical Orgs Directory
- GA Archives Search
- GA Archives SearchPub DB
- GA Archives Supreme Court Cases
- GA Archives Visual Materials
- Small & Multicultural Supplier Participation
- SDARS
- Study Abroad Directory

Posted on Jun 13, 2024 - 15:54 EDT
Scheduled Peachnet Maintenance - Georgia State University Router Jun 20, 2024 23:00 - Jun 21, 2024 07:00 EDT
Network Support Services (NSS) will be migrating the Georgia State University (GSU) site (GSU2.BB) to a new router. This maintenance will occur on Thursday, June 20, 2024, at 11:00 p.m. until Friday, June 21, 2024, at 7:00 a.m.

Sites affected: Georgia State University main campus

Posted on Jun 20, 2024 - 15:42 EDT
Data Warehouse and Business Intelligence Maintenance Jun 21, 2024 18:00 - Jun 22, 2024 12:00 EDT
The Data Warehouse & Business Intelligence (production) will be upgraded to Red Hat 8 during the maintenance window scheduled for Friday, June 21, 2024, at 6:00 p.m. and may remain unavailable until Saturday, June 22, 2024, at 12:00 p.m.

The following applications will not be available during this scheduled maintenance window:

* Data Warehouse and Business Intelligence
* Cognos Business Intelligence & Reporting Application
* APEX Data Collection Application
* Degrees & Majors Authorized
* HS/FICE Translation
* External Site Codes
* Oracle Database

Posted on Jun 17, 2024 - 12:06 EDT
Network Support Services (NSS) will be migrating to new datacenter switches at the Shared Services Center (SSC) This maintenance will occur on Monday, June 24, 2024, starting at 6:00 p.m. until 10:00 p.m.

Backup replication will be briefly affected, but no user impact is expected.

Posted on Jun 20, 2024 - 13:15 EDT
Zayo will be performing fiber maintenance between these two locations. No outages are expected and services on the North Ring will run in protect.

This maintenance will occur on Monday, June 24, 2024, at 11:00 p.m. until Tuesday, June 25, 2024, at 11:00 p.m.

Posted on May 20, 2024 - 15:07 EDT
ATC will be performing repairs on fiber that will affect sites in the region, the damaged section of fiber is on US#1 North in Alma, GA. This maintenance will begin Wednesday, June 26, 2024, at 12:00 a.m. and will conclude at 6:00 a.m. the same day. Services may run in protect

Sites affected:

- Augusta University - NOC
- South Georgia State College - Waycross Campus
- South Georgia State College
- College of Coastal Georgia
- East Georgia State College
- Georgia Southern University
- Georgia Southern University - NOC

Posted on Jun 17, 2024 - 17:00 EDT
Scheduled FPLAY Reset Maintenance. Jul 8, 2024 07:00 - Jul 15, 2024 07:00 EDT
GeorgiaFIRST will refresh FPLAY and it will be unavailable from Monday, July 8, 2024, at 7:00 a.m. until Monday, July 15, 2024, at 7:00 a.m.
Posted on Jun 17, 2024 - 13:27 EDT
OneUSG Connect Scheduled Maintenance - Release 6.52 Jul 12, 2024 23:15 - Jul 13, 2024 12:00 EDT
OneUSG Connect Release 6.52 is currently scheduled for Friday, July 12, 2024, at 11:15 p.m., until Saturday, July 13, 2024, at 12:00 p.m. During this time, OneUSG Connect and OneUSG Connect - Careers will not be available. Time Clocks and OneUSG Connect - Benefits will be available to use. Time Clocks may appear offline, but they are still collecting punches.

If you have questions or concerns, please contact oneusgsupport@usg.edu

Posted on Jun 04, 2024 - 14:03 EDT
Past Incidents
Jun 20, 2024

Unresolved incident: Mitel Phone System Issues Reported.

Jun 19, 2024
Completed - The scheduled maintenance has been completed.
Jun 19, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 17:00 EDT
Scheduled - The OneUSG Connect HPLAY (non-production) environment is unavailable for unscheduled maintenance, This maintenance has already begun, and will continue on until Thursday, June 20, 2024, at 7:00 a.m. We apologize for the inconvenience
Jun 17, 16:39 EDT
Completed - The scheduled maintenance has been completed.
Jun 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 18:00 EDT
Scheduled - Network Support Services (NSS) and System Support Services (SSS) will work to patch the Mitel phone servers using the vendor provided workarounds. This maintenance will occur on Tuesday, June 18, 2024, from 6:00 p.m. until Wednesday, June 19, 2024, at 6:00 a.m.

Users may experience issues during the window.

If you experience issues with making a call to the ITS Helpdesk main line (706-583-2001) during this maintenance, please send an email to: helpdesk@usg.edu or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404-831-3669.

Sites affected:
- Georgia Library Service for the Blind and Print Disabled
- USO Athens Office (ITS Helpdesk)
- USO Shared Services Center

Jun 18, 14:57 EDT
Jun 18, 2024
Completed - The scheduled maintenance has been completed.
Jun 18, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 12:00 EDT
Scheduled - Trinity Washington Room 6031 is closed for a Teams room conversion from Friday, June 14, 2024, at 12:00 p.m. until Tuesday, June 18, 2024, at 8:00 p.m.
Jun 13, 15:35 EDT
Completed - The scheduled maintenance has been completed.
Jun 18, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 10:03 EDT
Scheduled - PeachNet Virtual Data Center (VDC) is scheduling a maintenance window on Tuesday, June 18, 2024, at 10:00 a.m. until 4:00 p.m. During this time administrators will not be able to access the interface for managing their VDC environments.

Virtual machines (VMs) and VM guests will not be affected and they will continue to run normally during this maintenance period.

Jun 18, 09:57 EDT
Resolved - Network Support Services (NSS) has successfully migrated the GPC2 site to a new router. This maintenance occurred on Monday, June 17, 2024, at 11:00 p.m. until Tuesday, June 18, 2024, at 7:00 a.m.

Sites affected: Georgia State University - Perimeter College

Jun 18, 11:16 EDT
Resolved - Information Technology Services (ITS) has confirmed that the outages have been resolved. The network has been stable since Comcast replaced the faulty core router. We do not expect further disruptions at this time.

In the event that you experience any further issues with access, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.

Jun 18, 09:44 EDT
Monitoring - Comcast has identified and addressed an issue with a recently replaced core router. No further disruptions are expected. We will continue to monitor the network for stability.
Jun 13, 16:39 EDT
Investigating - The issue with the Comcast last mile sites flapping has returned. NSS and ENA are engaging Comcast for further investigation. Updates will be posted as available.
Jun 13, 10:59 EDT
Monitoring - Comcast has confirmed that there was service affecting maintenance occurring yesterday that affected their last mile sites. At this time, we do not expect any further network disruptions. We are monitoring the network for stability. Any further information or updates will be posted when available.
Jun 13, 09:16 EDT
Investigating - Network Support Services (NSS) is reporting multiple instances of multi-site DOE outages. The affected sites have been flapping but not staying down for more than a couple of minutes. All sites have Comcast as their last mile provider. ENA has been notified and is currently working with vendors to investigate the cause. There is no ETR currently. Updates will be provided when possible.

Sites Affected:
DOE K-12 (Comcast Last Mile)

Jun 12, 15:01 EDT
Completed - The scheduled maintenance has been completed.
Jun 18, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 23:00 EDT
Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be performing software/firmware upgrades on the Atlanta Ring. This maintenance will occur on Monday, June 17, 2024, at 11:00 p.m. until Tuesday, June 18, 2024, at 3:00 a.m.

No outages are expected, although services may run in protect.

Jun 17, 10:31 EDT
Jun 17, 2024
Resolved - Information Technology Services (ITS) was notified that an event may have impacted some products and/or services for Georgia Southern University. Brightspace may have been loading slowly from 7:04 a.m. until 7:15 a.m. on Monday, June 17, 2024. A resource deadlock occurred. The infrastructure was recovered automatically. The issue has been resolved and service has been restored.
Jun 17, 08:28 EDT
Jun 16, 2024
Completed - The scheduled maintenance has been completed.
Jun 16, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 08:00 EDT
Scheduled - The GeorgiaFIRST Marketplace UIT environment will be unavailable on Friday, June 14, 2024, from 8:00 a.m. until Sunday, June 16, 2024, at 12:00 p.m. for the application of Jaggaer Release 24.2. The UIT environment is the test GeorgiaFIRST Marketplace environment used by institutions in FPLAY for training and testing.

If institutional training or testing is scheduled during this time, please adjust your schedule as needed.

Jun 13, 12:49 EDT
Jun 15, 2024

No incidents reported.

Jun 14, 2024
Jun 13, 2024
Completed - The scheduled maintenance has been completed.
Jun 13, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 22:00 EDT
Scheduled - Enterprise Service Management will be implementing Minor Enhancements in the ServiceNow Production environment on Thursday, June 13, 2024, from 10:00 p.m. until 11:00 p.m.

This work is not expected to affect ServiceNow access or service.

Jun 12, 16:00 EDT
Completed - The scheduled maintenance has been completed.
Jun 13, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, June 12, 2024, at 11:00 p.m. until Thursday, June 13, 2024, at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence - Authentication
- EBOR - PPV
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services:
- Axiom
- BDM
- CampusLogic Connect
- AIMS Parking services
- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- TeamMate Audit Management Legacy Archive System
- USO Active Directory
- USG Foundation Accounting Service
- VPN

Jun 7, 16:49 EDT
Jun 12, 2024
Completed - The scheduled maintenance has been completed.
Jun 12, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 12:00 EDT
Scheduled - HTRN will be unavailable Wednesday, June 12, 2024, at 12:00 p.m. until 5:00 p.m. We apologize for any inconvenience this may cause.

If you have questions or concerns, please contact OneUSG Connect Support at oneusgsupport@usg.edu

Jun 11, 15:42 EDT
Completed - The scheduled maintenance has been completed.
Jun 12, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:00 EDT
Scheduled - D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Tuesday, June 11, 2024, at 9:00 p.m. until Wednesday, June 12, 2024, 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

USG PROD institutions affected by this maintenance are:

- GeorgiaVIEW Online Learning Environment (QPROD)
- GeorgiaVIEW Online Learning Environment (XPROD)
- Augusta University
- Georgia Southern University

Jun 6, 16:38 EDT
Completed - The scheduled maintenance has been completed.
Jun 12, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 23:00 EDT
Scheduled - System Support Services (SSS) will be conducting non-disruptive scheduled maintenance on the NS1 and NS2 DNS servers. This maintenance will occur on Tuesday, June 11, 2024, at 11:00 p.m. until Wednesday, June 12, 2024, at 7:00 a.m.

Due to the redundant nature of DNS, no user impact is expected.

Jun 6, 12:47 EDT
Jun 11, 2024
Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024
Completed - The scheduled maintenance has been completed.
Jun 8, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 23:00 EDT
Scheduled - GeorgiaFIRST Financials will be unavailable for scheduled maintenance (Release 5.94 and AU Release 1.64) from Friday, June 7, 2024, at 11:00 p.m. until Saturday, June 8, 2024, at 12:00 p.m.

The following applications will not be available during this scheduled maintenance window:

- GeorgiaFIRST PeopleSoft Financials production (FPROD)
- PSQUEST access
- GeorgiaFIRST Marketplace access
- Expenses and ePro Self-Service Portal
- Augusta University PeopleSoft Financials Production (AUFPROD)
- Health eShop Access

May 2, 11:22 EDT
Completed - The scheduled maintenance has been completed.
Jun 8, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 15:00 EDT
Scheduled - Information Technology Services (ITS) will be completing maintenance for Banner databases. This maintenance will start Friday, June 7, 2024, at 3:00 p.m. and services may remain unavailable through Saturday, June 8, 2024, at 7:00 a.m.

The following schools are impacted and individual start times are included:

- Abraham Baldwin Agricultural College (3:00 p.m.)

- East Georgia State College (5:30 PM)
- Georgia Southwestern State University (5:30 PM)

- Middle Georgia State University (6:30 PM)
- South Georgia State College (6:30 PM)

- Albany State University (7:00 PM)
- Dalton State College (7:00 PM)

- College of Coastal Georgia (9:00 PM)

Jun 6, 16:13 EDT
Jun 7, 2024
Completed - The scheduled maintenance has been completed.
Jun 7, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 17:30 EDT
Scheduled - Information Technology Services (ITS) will be completing maintenance for Banner databases. This maintenance will start Thursday, June 6, 2024, at 5:30 p.m. and services may remain unavailable through Friday, June 7, 2024, at 7:00 a.m.

The following schools are impacted and individual start times are included:

- Savannah State University (5:30 p.m.)

- Georgia Gwinnett College (6:00 p.m.)

- Atlanta Metropolitan State College (7:00 p.m.)
- Gordon State College (7:00 p.m.)

- Georgia Southern University (8:00 p.m.)
- Fort Valley State University (8:00 p.m.)

- University of West Georgia (10:00 p.m.)

- Clayton State University (11:00 p.m.)
- Columbus State University (11:00 p.m.)
- Valdosta State University (11:00 p.m.)

Jun 6, 15:51 EDT
Completed - The scheduled maintenance has been completed.
Jun 7, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 23:00 EDT
Scheduled - Zayo fiber vendor will be performing emergency fiber maintenance between TELX and Georgia State University - Alpharetta (GSUALP). This maintenance will occur on Thursday, June 6, 2024, at 11:00 p.m. until Friday, June 7, 2024, at 7:00 a.m.

No outages are expected, but services on the North Ring will run in protect.

Jun 6, 14:53 EDT
Jun 6, 2024
Completed - The scheduled maintenance has been completed.
Jun 6, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 23:01 EDT
Scheduled - System Support Services (SSS) will be conducting non-disruptive scheduled maintenance on the NS3 and NS4 DNS servers. This maintenance will occur on Wednesday, June 5, 2024, at 11:00 p.m. until Thursday, June 6, 2024, at 7:00 a.m.

Due to the redundant nature of DNS, no user impact is expected.

Components Affected
PeachNet Network - USO Athens Office

Jun 4, 16:32 EDT
Completed - The scheduled maintenance has been completed.
Jun 6, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be performing scheduled maintenance on the ldap.bor.usg.edu service, this change will impact the related services listed below.

This maintenance will occur from Wednesday, June 5, 2024, at 11:00 p.m. until Thursday, June 6, 2024, at 2:00 a.m.

While not expected, during this time there may be service interruptions for any service using the USG Identity Proxy. During this maintenance window, there are expected service interruptions for the USO SSO, and any related services.

- Augusta University Financials
- Concord
- Equifax Compliance Center
- GeorgiaFIRST Financials
- Gitlab
- MOVEit Managed File Transfer
- OneUSG Connect
- OneUSG Connect Benefits (Alight)
- OnSpring
- ServiceNow
- TIAA Retirement at Work
- USG Identity Proxy
- USO BoardEffect
- USO SSO
- Web Services

May 29, 14:03 EDT
Completed - The scheduled maintenance has been completed.
Jun 6, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 22:00 EDT
Scheduled - Information Technology Services (ITS) will be performing scheduled maintenance on the USO Athens Office (DB300), USO Atlanta Office, and Georgia Archives wireless networks. This maintenance will begin Wednesday, June 5, 2024, at 10:00 p.m. until Thursday, June 6, 2024, at 12:00 a.m.
The USO Athens Office (DB300), USO Atlanta Office, and Georgia Archives wireless networks may be unavailable at some point during the maintenance window.

The radius.bor.usg.edu certificate that is used to confirm wireless client connections for all users will be replaced during this maintenance window. Please note, after this maintenance some users may have to accept the new certificate when connecting to the employee or eduroam wireless networks. Some users will also have to remove their connection to the wireless and reconnect to get the new certificate. This new certificate will apply to all users who have machines attached to the wifi network including USO Athens Office (DB300), USO Atlanta Office, and all Georgia Archives locations.

Components Affected:

- USO Athens Office (DB300)
- USO Atlanta Office
- Georgia Archives

Jun 4, 15:02 EDT