SYSTEMS STATUS

ServiceNow Scheduled Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 2025 - 19:00 EDT
Scheduled - Enterprise Service Management will be conducting scheduled maintenance in the ServiceNow Production environment on Friday, July 11, 2025, at 7:00 p.m. until 11:30 p.m.

This work is not expected to affect ServiceNow access or service.
Jul 11, 2025 19:00-23:30 EDT
USO Conference Room Closure - DB300 Room 112
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 2025 - 11:50 EDT
Scheduled - DB300 Room 112 Conference Room will be closed for maintenance from Thursday, July 10, 2025, until Friday, July 18, 2025, at 5:00 p.m.

We do apologize for the inconvenience.
Jul 10, 2025 11:50 - Jul 18, 2025 17:00 EDT

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials ? Operational
Augusta Health eShop ? Operational
AUFPLAY Operational
Data Warehouse and Business Intelligence ? Operational
GA DOE K-12 Network ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Content Manager ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financials ? Operational
GeorgiaFIRST Marketplace ? Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
East Georgia State College (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System ? Operational
Internal USO Services ? Under Maintenance
FS1 File Sharing Service Operational
USO BoardEffect ? Operational
USO Email and Calendar ? Operational
USO SharePoint / OneDrive ? Operational
USO SSO ? Operational
USO Teams ? Operational
USO Telephone System ? Operational
USO VPN ? Operational
USO Corporate Applications ? Operational
USO Conference Rooms/Classrooms Under Maintenance
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Operational
OneUSG Connect – Database ? Operational
OneUSG Connect – Core Practitioner ? Operational
OneUSG Connect – Employee and Manager Self-Service ? Operational
OneUSG Connect – Benefits: Alight ? Operational
OneUSG Connect – Benefits: Retirement @ Work ? Operational
OneUSG Connect – HPLAY ? Operational
OneUSG Connect- Careers Applicant Access ? Operational
OneUSG Connect – HTRN ? Operational
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) ? Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Georgia Film Academy Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow ? Under Maintenance
USG Identity Proxy ? Operational
USG Status Page ? Operational
USG Technology Store ? Operational
USO Cybersecurity Alerts ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

GeorgiaFIRST Marketplace PROD Environment Scheduled Downtime Jul 11, 2025 21:00 - Jul 13, 2025 12:00 EDT

The GeorgiaFIRST Marketplace PRODUCTION environment will be unavailable from Friday, July 11, 2025, at 9:00 p.m. until Sunday, July 13, 2025, at 12:00 p.m. for maintenance. This maintenance is essential for ensuring the continued performance and reliability of Jaggaer's services.
Posted on Jun 30, 2025 - 13:48 EDT

Systems Support Services Scheduled Maintenance - Upgrade SAN Cluster at DB300 Jul 12, 2025 08:00-17:00 EDT

Systems Support Services (SSS) will be deploying a critical upgrade for the SAN cluster at the University of Georgia from Saturday, July 12, 2025, at 8:00 a.m. until 5:00 p.m.

The upgrade will resolve a bug in the operating system that could lead to possible data loss in our storage area network. The SAN at DB300 does host our production applications, however the SAN appliances as well as the upgrade process are designed to allow the SAN to always remain available without any production downtime.

This maintenance is not service affecting.
Posted on Jul 09, 2025 - 09:58 EDT

ServiceNow Scheduled Maintenance Jul 18, 2025 19:00-23:30 EDT

Enterprise Service Management will be conducting scheduled maintenance in the ServiceNow Production environment on Thursday, July 10, 2025, at 7:00 p.m. until 11:30 p.m.

This work is not expected to affect ServiceNow access or service.
Posted on Jul 03, 2025 - 15:38 EDT

ServiceNow Scheduled Maintenance Jul 25, 2025 19:00-23:30 EDT

Enterprise Service Management will be conducting scheduled maintenance in the ServiceNow Production environment on Friday, July 25, 2025, at 7:00 p.m. until 11:30 p.m.

This work is not expected to affect ServiceNow access or service.
Posted on Jul 03, 2025 - 15:43 EDT

GeorgiaVIEW Maintenance - SCORM Content Loading Aug 6, 2025 02:00-05:00 EDT

In order to ensure that your site will continue to run optimally, our Cloud Operations teams require that maintenance be done which will affect the following sites and product offerings. It is possible for anyone in the listed ORGs to have issues with SCORM content loading.

Production Environment URL(s):

clayton.view.usg.edu
gastate.view.usg.edu
highlands.view.usg.edu
lms.augusta.edu
train.augusta.edu
uga.view.usg.edu

This maintenance will occur on August 6, 2025, at 2:00 a.m. until 5:00 a.m. Maintenance pages will NOT be posted during the maintenance window.

It is possible that SCORM Content could have difficulty loading during the maintenance window, but afterwards all should be working as expected and all issues with the content loading should be resolved.
Posted on Jul 07, 2025 - 16:40 EDT
Jul 11, 2025
Systems Support Services Scheduled Maintenance - Upgrade SAN Cluster at the University of Georgia
Completed - The scheduled maintenance has been completed.
Jul 11, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 08:00 EDT
Scheduled - Systems Support Services (SSS) will be deploying a critical upgrade for the SAN cluster at the University of Georgia from Friday, July 11, 2025, at 8:00 a.m. until 5:00 p.m.

The upgrade will resolve a bug in the operating system that could lead to possible data loss in our storage area network. The SAN appliances as well as the upgrade process are designed to allow the SAN to always remain available without any production downtime.

This maintenance is not service affecting.
Jul 9, 09:57 EDT
Jul 10, 2025
Systems Support Services Scheduled Maintenance - Windows Operating System (OS)
Completed - The scheduled maintenance has been completed.
Jul 10, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, July 9, 2025, at 11:00 p.m. until Thursday, July 10, 2025, at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence - Authentication
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services:
- Axiom
- BDM
- CampusLogic Connect
- AIMS Parking services
- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- USO Active Directory
- USG Foundation Accounting Service
- VPN
Jul 7, 14:54 EDT
Jul 9, 2025
GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING
Completed - The scheduled maintenance has been completed.
Jul 9, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 21:00 EDT
Scheduled - D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Tuesday, July 8 2025, at 9:00 p.m. until Wednesday, July 9, 2025, 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

USG PROD institutions affected by this maintenance are:

* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University
Jul 7, 10:15 EDT
PeachNet Network Issues Reported - Albany State University East Campus
Resolved - Information Technology Services (ITS) has confirmed that the Albany State University East Campus router is functioning normally at this time.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Jul 9, 08:13 EDT
Monitoring - The router at Albany State University's East Campus has been replaced. We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Jul 9, 01:37 EDT
Update - The ETA for the technician is 12:30 a.m.
Jul 8, 22:41 EDT
Identified - A new router is with Communications Consulting Group (CCG) and is in the process of being replaced.
Jul 8, 22:03 EDT
Investigating - Information Technology Services (ITS) is currently investigating network issues at Albany State University East Campus. Affected users may be experiencing problems with accessing the network.
Jul 8, 18:39 EDT
Jul 8, 2025
PeachNet Scheduled Maintenance - LAN Port Moves
Completed - The scheduled maintenance has been completed.
Jul 8, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 18:00 EDT
Scheduled - Network Support Services (NSS) will be moving the switch ports on VLANs 780 & 790 (Conference Rooms and AV) to new LAN switches at DB300.

This maintenance will occur on Tuesday, July 8, 2025, at 6:00 p.m. until 9:00 p.m.

IMPACT: Minimal. Each port on these two VLANs will experience a brief outage (2min maximum), but devices on these VLANs should not be in use after business hours, so no user impact is expected.
Jul 3, 11:10 EDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
GeorgiaBEST Managed Services Issue Reported
Resolved - Information Technology Services (ITS) has confirmed that GeorgiaBEST Managed Services is functioning normally at this time.

In the event that you experience any further issues with access to GeorgiaBEST Managed Services, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Jul 3, 16:29 EDT
Identified - Several Banner Managed Services production Banner environments are currently unavailable due to year end table freeze activities. Year-end table freeze is currently in effect across all campuses. As a result, Banner is operating in restricted mode, and most pages are temporarily inaccessible. Each institution's production Banner environment will be unavailable at some point during this process.

Please contact your campus technical staff or appropriate campus offices if you require additional assistance.
Jun 30, 17:18 EDT
Jul 2, 2025

No incidents reported.

Jul 1, 2025
PeachNet Scheduled Maintenance - DB300 Wireless maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 19:00 EDT
Scheduled - Network Support Services (NSS) will be replacing two wireless access points at the Athens office location, one on the first and second floors.

The maintenance will take place on Tuesday, July 1, 2025, from 7:00 p.m. until 11:00 p.m.

Wireless network service at the Athens location will be impacted. Installation areas will see an interruption and the office as a whole may experience brief interruptions.
Jun 27, 09:58 EDT
Jun 30, 2025
Jun 29, 2025

No incidents reported.

Jun 28, 2025
OneUSG Connect Scheduled Maintenance - Release 7.02
Completed - The scheduled maintenance has been completed.
Jun 28, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 02:30 EDT
Scheduled - OneUSG Connect Release 7.02 is currently scheduled for Saturday, June 28, 2025, at 2:30 a.m. until 10:00 a.m. During this time, OneUSG Connect, OneUSG Connect - Benefits and OneUSG Connect - Careers may not be available.
Jun 13, 14:28 EDT
Jun 27, 2025
Extended Scheduled Fiber Maintenance - Georgia State University - Dunwoody Campus (GPCDUN) and Georgia State University - Alpharetta (GSUALP)
Resolved - Zayo has confirmed that the Fiber maintenance has been completed and is functioning normally at this time.

In the event that you experience any issues, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Jun 27, 16:54 EDT
Identified - Zayo has extended maintenance to perform a splice case rehab/rebuild to improve space within the cabinet. This is being extended due to the splicing crew needing more time in the Embargoed case. No ETR at this time.

Circuit: FBDK/1390043/001//ZFS

Zayo: TTN-0008681827

No outages are expected, but services will run in protect.
Jun 27, 13:41 EDT
GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING
Completed - The scheduled maintenance has been completed.
Jun 27, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 21:00 EDT
Scheduled - D2L will be conducting non-service affecting maintenance to update the GeorgiaVIEW PROD Online Learning Environments to version 20.25.06 from Thursday, June 26, 2025, at 9:00 p.m. until Friday, June 27, 2025, at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. If you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

USG PROD institutions affected by this maintenance are:

* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University
Jun 23, 10:31 EDT
Fiber Scheduled Maintenance - Georgia State University - Dunwoody Campus (GPCDUN) and Georgia State University - Alpharetta (GSUALP)
Completed - The scheduled maintenance has been completed.
Jun 27, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 22:00 EDT
Scheduled - Zayo will perform a splice case rehab/rebuild to improve space within the cabinet.

Circuit: FBDK/1390043/001//ZFS

Zayo: TTN-0008681827

This maintenance will occur on Thursday, June 26, 2025, from 10:00 p.m. until Friday, June 27, 2025, at 7:00 a.m.

No outages are expected, but services will run in protect.
Jun 4, 15:42 EDT
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