SYSTEMS STATUS
All Systems Operational

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

G2I Data Warehouse and Business Intelligence   ? Operational
GAfutures   ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO   ? Operational
GIL   ? Operational
GIL Express   ? Operational
Georgia Archives ? Operational
ARCNAS   ? Operational
Finding Aids   ? Operational
Historical Organizations Directory   ? Operational
Virtual Vault   ? Operational
Content Manager   ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College   Operational
Albany State University   Operational
Armstrong State University   Operational
Atlanta Metropolitan State College   Operational
Bainbridge State College   Operational
Dalton State College   Operational
Fort Valley State University   Operational
Georgia Gwinnett College   Operational
Georgia Southwestern State University   Operational
Savannah State University   Operational
South Georgia State College   Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College   Operational
Armstrong State University   Operational
Atlanta Metropolitan State College   Operational
Bainbridge State College   Operational
College of Coastal Georgia   Operational
Columbus State University   Operational
Dalton State College   Operational
Fort Valley State University   Operational
Georgia Gwinnett College   Operational
Georgia Southwestern State University   Operational
Savannah State University   Operational
South Georgia State College   Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financial Service   Operational
GeorgiaFIRST Marketplace   Operational
iStrategy Budgetary Reporting System   ? Operational
TeamMate Audit Management System   ? Operational
Georgia ONmyLINE   ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD)   Operational
GeorgiaVIEW Online Learning Environment (XPROD)   Operational
GA DOE K-12 Network   ? Operational
INGRESS Registration Sharing System   ? Operational
MOVEit Managed File Transfer   ? Operational
OneUSG Connect ? Operational
One USG Connect   ? Operational
OneUSG Connect - Benefits   ? Operational
OneUSG Connect - Time Clock Service   ? Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center   ? Operational
PeachNet Cloud Backup   ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College   Operational
Albany State University   Operational
Atlanta Metropolitan State College   Operational
Augusta University   Operational
Clayton State University   Operational
College of Coastal Georgia   Operational
Columbus State University   Operational
Dalton State University   Operational
East Georgia State College   Operational
Fort Valley State University   Operational
Georgia Archives   Operational
Georgia College & State University   Operational
Georgia Department of Audits   Operational
Georgia Department of Transportation   Operational
Georgia Gwinnett College   Operational
Georgia Highlands College   Operational
Georgia Institute of Technology   Operational
Georgia Law Reapportionment Office   Operational
Georgia Public Library Service   Operational
Georgia Southern University   Operational
Georgia Southwestern State University   Operational
Georgia State University   Operational
Georgia Student Finance Commission   Operational
Gordon State College   Operational
Kennesaw State University   Operational
Middle Georgia State University   Operational
Savannah State University   Operational
South Georgia State College   Operational
University of Georgia   Operational
University of North Georgia   Operational
University of West Georgia   Operational
UGA Data Center   Operational
USO Athens Office   Operational
USO Atlanta Office   Operational
Valdosta State University   Operational
ServiceNow   ? Operational
TouchNet   ? Operational
USG Identity Proxy   ? Operational
USG Technology Store   ? Operational
USO Cybersecurity Alerts   ? Operational
USO Tools Operational
ITS Telephone System   ? Operational
USO Exchange   ? Operational
USO Skype for Business   ? Operational
USO SharePoint   ? Operational
USO SSO   ? Operational
Web Services (www.usg.edu)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
OneUSG Connect Scheduled Maintenance Jan 26, 23:00 - Jan 27, 07:00 EST
OneUSG Connect will be unavailable for scheduled maintenance on Friday, January 26, 2018 from 11:00 p.m. until Saturday, Jan. 27, 2018 at 7:00 a.m. During this time, OneUSG Connect (HPROD) will not be available. KABA Time Clocks and OneUSG Connect - Benefits will be available for use.
Posted on Jan 19, 11:37 EST
Past Incidents
Jan 21, 2018

No incidents reported today.

Jan 20, 2018
Completed - The scheduled maintenance has been completed.
Jan 20, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 08:00 EST
Scheduled - An Alma Telephone Company (ATC) vendor will be performing network fiber maintenance on Saturday, January 20, 2018 from 8:00 a.m. until 12:00 p.m. The ATC vendor will be performing fiber work between Statesboro and Swainsboro. Services in the Southeast will run in protect. No outages are expected.
Jan 19, 10:03 EST
Jan 19, 2018
Completed - The scheduled maintenance has been completed.
Jan 19, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 17:00 EST
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the USG Budgetary System on Friday, January 19, 2018 between 5:00 p.m. and 6:00 p.m. During this period, the application will not be available for reporting. Data submissions in this area should be postponed until the maintenance period is over.
Jan 19, 11:10 EST
Resolved - Information Technology Services (ITS) has confirmed that the GeorgiaFIRST PeopleSoft Financial Service is functioning normally at this time.

In the event that you experience any further issues with logging into FPROD, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jan 19, 13:13 EST
Investigating - Information Technology Services (ITS) is currently investigating reports of issues with the GeorgiaFIRST PeopleSoft Financial Service. Affected users may be experiencing difficulties logging into FPROD. Additional information will be posted here as it becomes available.
Jan 19, 12:22 EST
Jan 18, 2018

No incidents reported.

Jan 17, 2018
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of GeorgiaVIEW XPROD. The system should continue operating normally.

In the event that you experience any further issues with GeorgiaVIEW XPROD, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jan 17, 16:12 EST
Monitoring - Information Technology Services (ITS) has restored full functionality of GeorgiaVIEW XPROD. If you are still experiencing issues with GeorgiaVIEW XPROD, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
Jan 16, 13:05 EST
Investigating - Information Technology Services (ITS) is currently investigating reports of potential issues with the GeorgiaVIEW "XPROD" Online Learning Environment.

Users at the following Institutions and organizations may be affected:

* Abraham Baldwin Agricultural College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Competency Based Education
* Dalton State College
* East Georgia State College
* Fort Valley State University
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southern University
* Georgia Southwestern State University
* Georgia State University
* Middle Georgia State University
* University of North Georgia
* University of West Georgia
* USG Human Resources Office of Organizational Development
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* Valdosta State University

Affected users may be experiencing "Server Error in '/D2L' Application. Runtime Error". Additional information will be posted here when the issues are confirmed.
Jan 16, 11:40 EST
Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018
Completed - The scheduled maintenance has been completed.
Jan 13, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 23:00 EST
Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance for PeopleSoft Financials Release 5.31 on Friday, January 12, 2018, at 11:00 p.m to Saturday, January 13, 2018, at 7:00 a.m..During this period, GeorgiaFIRST PeopleSoft Financials (FPROD), PSQUEST access, GeorgiaFIRST MarketPlace and Expenses and ePro Self-Service Portal will not be available.

Systems Affected:

- GeorgiaFIRST PeopleSoft Financials production (FPROD)
- PSQUEST access
- GeorgiaFIRST Marketplace access
- Expenses and ePro Self-Service Portal
Jan 12, 16:05 EST
Completed - The scheduled maintenance has been completed.
Jan 13, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 23:00 EST
Scheduled - Information Technology Services (ITS) will be conducting an unscheduled maintenance on an ESX hosts which provides several application servers beginning Friday, January 12, 2018 from 11:00 p.m. until 1:00 a.m. Sunday, January 13, 2018. This maintenance will affect access or service to areas listed below. Once maintenance is completed all services are expected to return to normal operations, additional information will be posted.

GeorgiaBest (Banner Managed Services, DegreeWorks Managed Services, Axiom)
OneUSG
GOSA
PeopleSoft Financials
Historical Organizations Directory
Jan 12, 16:17 EST
Jan 11, 2018

No incidents reported.

Jan 10, 2018
Resolved - Information Technology Services (ITS) has confirmed that the USO wireless network is functioning normally at this time.

In the event that you experience any further issues with the USO wireless network, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jan 10, 09:28 EST
Identified - Information Technology Services (ITS) has updated an SSL certificate for the BOR wireless network. Affected users may be prompted with a BOR wireless connection message. It is okay to continue connecting and accept the new certificate.
Jan 9, 09:11 EST
Completed - The scheduled maintenance has been completed.
Jan 10, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 23:00 EST
Scheduled - Communications Consulting Group (CCG) will be replacing a faulty NCU on the DWDM gear at the Griffin Experiment Station (GRI) site on Tuesday, January 9, 2018 from 11:00 p.m. until Wednesday, January 10, 2018 at 3:00 a.m. No outages are expected.
Jan 9, 11:09 EST
Jan 8, 2018
Completed - The scheduled maintenance has been completed.
Jan 8, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 23:00 EST
Scheduled - Information Technology Services (ITS) will be conducting unscheduled maintenance on an ESX host where application services reside, beginning Sunday, January 7, 2018 from 11:00 p.m. until 1:00 a.m. Monday, January 8, 2018. This maintenance will affect access or service to areas listed below. Once maintenance is completed all services are expected to return to normal operation.

The following services will be affected:
GeorgiaBest (Banner Managed Services, DegreeWorks Managed Services, Axiom)
MoveIT Managed File Transfer
OneUSG Time Clock Services
Data Warehouse and Business Intelligence
Jan 7, 15:36 EST