SYSTEMS STATUS
All Systems Operational

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials ? Operational
Augusta Health eShop ? Operational
AUFPLAY Operational
Data Warehouse and Business Intelligence ? Operational
GA DOE K-12 Network ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Content Manager ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financials ? Operational
GeorgiaFIRST Marketplace ? Operational
TeamMate Audit Management System ? Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
East Georgia State College (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System ? Operational
Internal USO Services ? Operational
FS1 File Sharing Service Operational
USO BoardEffect ? Operational
USO Email and Calendar ? Operational
USO SharePoint / OneDrive ? Operational
USO SSO ? Operational
USO Teams ? Operational
USO Telephone System ? Operational
USO VPN ? Operational
USO Corporate Applications ? Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Operational
OneUSG Connect – Database ? Operational
OneUSG Connect – Core Practitioner ? Operational
OneUSG Connect – Employee and Manager Self-Service ? Operational
OneUSG Connect – Benefits: Alight ? Operational
OneUSG Connect – Benefits: Retirement @ Work ? Operational
OneUSG Connect – HPLAY ? Operational
OneUSG Connect - HPRE ? Operational
OneUSG Connect- Careers Applicant Access ? Operational
OneUSG Connect – HTRN ? Operational
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) ? Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow ? Operational
USG Identity Proxy ? Operational
USG Status Page ? Operational
USG Technology Store ? Operational
USO Cybersecurity Alerts ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PeachNet Virtual Data Center Maintenance May 29, 2024 08:00-12:00 EDT
Systems Support Services (SSS) will be performing service affecting maintenance on the PeachNet Virtual Data Center. During this time administrators will not be able to access the interface for managing their VDC environments.

This maintenance will occur from Wednesday, May 29, 2024, at 8:00 a.m. until 12:00 p.m.

Virtual machines (VMs) and VM guests will not be affected and they will continue to run normally during this maintenance period.

Posted on May 24, 2024 - 13:12 EDT
Zayo will be performing fiber maintenance between these two locations. No outages are expected and services on the North Ring will run in protect.

This maintenance will occur on Tuesday, June 4, 2024, at 11:00 p.m. until Wednesday, June 5, 2024, at 7:00 a.m.

Posted on May 23, 2024 - 15:38 EDT
GeorgiaFIRST Financials will be unavailable for scheduled maintenance (Release 5.94 and AU Release 1.64) from Friday, June 7, 2024, at 11:00 p.m. until Saturday, June 8, 2024, at 12:00 p.m.

The following applications will not be available during this scheduled maintenance window:

- GeorgiaFIRST PeopleSoft Financials production (FPROD)
- PSQUEST access
- GeorgiaFIRST Marketplace access
- Expenses and ePro Self-Service Portal
- Augusta University PeopleSoft Financials Production (AUFPROD)
- Health eShop Access

Posted on May 02, 2024 - 11:22 EDT
Zayo will be performing fiber maintenance between these two locations. No outages are expected and services on the North Ring will run in protect.

This maintenance will occur on Monday, June 24, 2024, at 11:00 p.m. until Tuesday, June 25, 2024, at 11:00 p.m.

Posted on May 20, 2024 - 15:07 EDT
Past Incidents
May 25, 2024

No incidents reported today.

May 24, 2024
Completed - The scheduled maintenance has been completed.
May 24, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 21:00 EDT
Scheduled - D2L will be conducting non-service affecting maintenance to update the GeorgiaVIEW PROD Online Learning Environments to version 20.24.05 from Thursday, May 23, 2024, at 9:00 p.m. until Friday, May 24, 2024, at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. If you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

USG PROD institutions affected by this maintenance are:

* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University

May 20, 10:29 EDT
Completed - The scheduled maintenance has been completed.
May 24, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 23:00 EDT
Scheduled - Zayo will be performing fiber maintenance between these two locations. No outages are expected and services on the North Ring will run in protect.

This maintenance will occur on Thursday, May 23, 2024, at 11:00 p.m. until Friday, May 24, 2024, at 7:00 a.m.

May 23, 17:17 EDT
Completed - The scheduled maintenance has been completed.
May 24, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 23:00 EDT
Scheduled - Network Support Services (NSS) will be migrating one of our redundant internet transit providers as well as a subset of the backup circuits for campus routers from TELX2 to TELX4. Internet bound traffic will be redirected through other providers, and the primary circuit for all campus routers will remain up through this maintenance, so no disruption is expected.

This maintenance will occur on Thursday, May 23, 2024, at 11:00 p.m. until Friday, May 24, 2024, at 7:00 a.m.

No service interruption is expected from this maintenance.

May 21, 13:27 EDT
May 23, 2024
Completed - The scheduled maintenance has been completed.
May 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) will be cleaning up artifacts related to 1G previous service deletions on the Athens Ring.

This maintenance will occur from Wednesday, May 22, 2024, at 11:00 p.m. until Thursday, May 23, 2024, at 7:00 a.m.

No service interruptions are expected.

May 22, 17:01 EDT
May 22, 2024
Completed - The scheduled maintenance has been completed.
May 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 23:00 EDT
Scheduled - Zayo will be performing fiber splicing between these two locations. No outages are expected and services on the North Ring will run in protect.

This maintenance will occur on Tuesday, May 21, 2024, at 11:00 p.m. until Wednesday, May 22, 2024, at 7:00 a.m.

May 1, 11:51 EDT
Completed - The scheduled maintenance has been completed.
May 22, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 23:00 EDT
Scheduled - Network Support Services (NSS) will be patching all production F5s. This maintenance will occur Tuesday, May 21, 2024, at 11:00 p.m. until Wednesday, May 22, 2024, at 3:00 a.m.

This maintenance should not be service affecting.

May 17, 15:38 EDT
May 21, 2024
Completed - The scheduled maintenance has been completed.
May 21, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) will be modifying the IP address configuration of shelves on the Atlanta and Augusta Rings in preparation for upcoming upgrades. No outages are expected.

This maintenance will occur from Monday, May 20, 2024, at 11:00 p.m. until Tuesday, May 21, 2024, at 3:00 a.m.

Services affected: None

May 20, 15:30 EDT
May 20, 2024
May 19, 2024

No incidents reported.

May 18, 2024
Completed - The scheduled maintenance has been completed.
May 18, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 23:00 EDT
Scheduled - Systems Support Services (SSS) will be doing Linux OS patching on Friday, May 17, 2024, at 11:00 p.m. until Saturday, May 18, 2024, at 7:00 a.m. GeorgiaBest patching begins at 11:00 p.m. and all other services will begin at 12:00 a.m.

During this period, users will be unable to access the affected services. All patched OSes will be rebooted.

Components Affected:

* Augusta University Financials
* Data Warehouse and Business Intelligence
* Georgia Archives (everything except ARCNAS)
* GeorgiaBEST Banner Managed Services
* GeorgiaBEST Degree Works Managed Services
* GeorgiaFIRST Financials
* Georgia ONmyLINE
* INGRESS Registration Sharing System
* MOVEit Managed File Transfer
* OneUSG Connect
* Web Services (www.usg.edu)
* Affordable Learning Georgia
* Georgia Archives
* Georgia Film Academy
* GAtracs
* GoBackMoveAhead
* Jimmy Carter Library
* USG Budgetary Reporting System
* USG Foundation

May 10, 16:52 EDT
May 17, 2024
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of the EMR System. The system should continue operating normally.

In the event that you experience any further issues with the EMR System, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

May 17, 14:43 EDT
Monitoring - Information Technology Services (ITS) has restored full functionality of EMR System. We will continue to monitor this system for stability. If you are still experiencing issues with the EMR System, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 14, 14:10 EDT
Investigating - Information Technology Services (ITS) is investigating reports regarding the inability to make submissions as a part of the Enrollment Monitoring Report within Data Warehouse and Business Intelligence.

We are committed to resolving this issue as quickly as possible and we apologize for any inconvenience this may cause. We will provide an update as soon as more information is available.

May 14, 09:34 EDT
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of Brightspace access at the University of Georgia. The system should continue operating normally.

In the event that you experience any further issues with SSO authentication, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

May 17, 09:35 EDT
Monitoring - Access to Brightspace through the UGA single sign-on portal appears to be functioning normally at this time, and ITS is continuing to monitor for additional reports. If you are still experiencing issues with Brightspace access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 16, 16:35 EDT
Investigating - Information Technology Services (ITS) is currently investigating a local campus login issue for the University Of Georgia. Affected users may be experiencing problems accessing Brightspace.

Additional information will be posted here when the issues are confirmed.

May 16, 12:22 EDT
Completed - The scheduled maintenance has been completed.
May 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 23:00 EDT
Scheduled - Network Support Services (NSS) will be upgrading the Datacenter DPA/B and DRPA/B firewall pair to a new software version. This maintenance will occur on Thursday, May 16, 2024, at 11:00 p.m. until Friday, May 17, 2024, at 7:00 a.m.

No impact is expected, individual members of each firewall pair will be updated in sequence to avoid downtime.

May 8, 16:42 EDT
May 16, 2024
Completed - The scheduled maintenance has been completed.
May 16, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 EDT
Scheduled - Fort Valley State University will be working on floor panels which will require a temporary relocation of the PeachNet equipment. No outages are expected, but services on the Central Ring will run in protect. This maintenance will occur Wednesday, May 15, 2024, at 11:00 p.m. until Thursday, May 16, 2024, at 7:00 a.m.
May 14, 13:06 EDT
Completed - The scheduled maintenance has been completed.
May 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, May 15, 2024, at 11:00 p.m. until Thursday, May 16, 2024, at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence - Authentication
- EBOR - PPV
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services:
- Axiom
- BDM
- CampusLogic Connect
- AIMS Parking services
- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- TeamMate Audit Management Legacy Archive System
- USO Active Directory
- USG Foundation Accounting Service
- VPN

May 10, 16:21 EDT
Completed - The scheduled maintenance has been completed.
May 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 EDT
Scheduled - Zayo will be performing fiber splicing between these two locations. No outages are expected and services on the North Ring will run in protect.

This maintenance will occur on Wednesday, May 15, 2024, at 11:00 p.m. until Thursday, May 16, 2024, at 7:00 a.m.

Apr 17, 12:18 EDT
Completed - The scheduled maintenance has been completed.
May 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 EDT
Scheduled - AGA will be repairing the fiber between Abraham Baldwin Agricultural College and the Moultrie PoP. No outages are expected, but services will run in protect. This maintenance will occur Wednesday, May 15, 2024, at 11:00 p.m. until Thursday, May 16, 2024, at 7:00 a.m.
May 15, 16:58 EDT
Completed - The scheduled maintenance has been completed.
May 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 EDT
Scheduled - Zayo will perform maintenance on a fiber span on the Georgia State University Alpharetta campus between GPCALP and GSUALP. Services for the north ring will run in protect. This maintenance will occur Wednesday, May 15, 2024, at 11:00 p.m. until Thursday, May 16, 2024, at 7:00 a.m. No service interruption is expected from this maintenance.
Apr 12, 10:24 EDT
May 15, 2024
Completed - The scheduled maintenance has been completed.
May 15, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 23:00 EDT
Scheduled - Zayo will perform maintenance on a fiber span on the Georgia State University Alpharetta campus between GPCALP and GSUALP. Services for the north ring will run in protect. This maintenance will occur Tuesday, May 14, 2024, at 11:00 p.m. until Wednesday, May 15, 2024, at 7:00 a.m. No service interruption is expected from this maintenance.
Apr 12, 10:23 EDT
Completed - The scheduled maintenance has been completed.
May 15, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be completing scheduled maintenance for the INGRESS service on Tuesday, May 14, 2024 from 11:00 p.m. until Wednesday, May 15, 2024 at 12:00 am.

During this time, all users will be unable to access INGRESS.

May 14, 10:49 EDT
May 14, 2024
Resolved - This incident has been resolved.
May 14, 08:54 EDT
Investigating - Between 7:15 a.m. and 7:30 a.m. on Tuesday, May 14, 2024, Georgia Southern University users may have experienced intermittent slowness with Brightspace by D2L. Service has now been restored. If you experience any further issues with Brightspace, please contact the ITS Help Desk at helpdesk@usg.edu or 706-583-2001.
May 14, 08:25 EDT
Completed - The scheduled maintenance has been completed.
May 14, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:00 EDT
Scheduled - Zayo will perform maintenance on a fiber span on the Georgia State University Alpharetta campus between GPCALP and GSUALP. Services for the north ring will run in protect. This maintenance will occur Monday, May 13, 2024, at 11:00 p.m. until Tuesday, May 14, 2024, at 7:00 a.m. No service interruption is expected from this maintenance.
Apr 12, 10:23 EDT
May 13, 2024
Resolved - Between 7:00 a.m. and 7:15 a.m. on Monday, May 13, 2024, Georgia Southern University users may have experienced intermittent slowness with Brightspace by D2L. Service has now been restored. If you experience any further issues with Brightspace, please contact the ITS HelpDesk at helpdesk@usg.edu or 706-583-2001.
May 13, 08:47 EDT
May 12, 2024

No incidents reported.

May 11, 2024
Completed - The scheduled maintenance has been completed.
May 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be completing maintenance in Banner Production environments on Friday, May 10, 2024, from 11:00 p.m. until Saturday, May 11, 2024, at 7:00 a.m.

Banner Managed Services databases will be unavailable during this maintenance period.

A full listing of institutions by application is below:

Banner:

- Abraham Baldwin Agricultural College
- Albany State University
- Atlanta Metropolitan State College
- Clayton State University
- College of Coastal Georgia
- Columbus State University
- Dalton State College
- East Georgia State College
- Fort Valley State University
- Georgia College and State University
- Georgia Gwinnett College
- Georgia Southern University
- Georgia Southwestern State University
- Gordon State College
- Middle Georgia State University
- Savannah State University
- South Georgia State College
- University of West Georgia
- Valdosta State University

Ethos Identity (EEID):

- Atlanta Metropolitan State College
- East Georgia State College
- Georgia Gwinnett College
- Gordon State College
- Savannah State University
- South Georgia State College

May 9, 18:32 EDT
Completed - The scheduled maintenance has been completed.
May 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be performing maintenance on Single Sign-On (SSO) related systems on Friday, May 10, 2024, at 11:00 p.m. until Saturday, May 11, 2024, at 7:00 a.m. Savannah State's SSO login service to Brightspace may be unavailable for a short period during the maintenance window.
May 7, 13:57 EDT
Completed - The scheduled maintenance has been completed.
May 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:00 EDT
Scheduled - The Data Warehouse (production) will be offline for maintenance during the window scheduled for Friday, May 10, 2024, at 11:00 p.m. and may remain unavailable until Saturday, May 11, 2024, at 7:00 a.m.

During this time, services will be unavailable.

The following applications will not be available during this scheduled maintenance window:

* Data Warehouse and Business Intelligence
* Cognos Business Intelligence & Reporting Application
* APEX Data Collection Application
* Degrees & Majors Authorized
* HS/FICE Translation
* External Site Codes
* Oracle Database

May 7, 14:16 EDT
Completed - The scheduled maintenance has been completed.
May 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be completing scheduled maintenance for the INGRESS service on Friday, May 10, 2024, from 11:00 p.m. until Saturday, May 11, 2024, at 7:00 a.m.

During this time, all users will be unable to access INGRESS.

May 7, 13:17 EDT