SYSTEMS STATUS

All Systems Operational

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials Operational
Augusta Health eShop Operational
AUFPLAY Operational
Enterprise Data Management and Analytics Operational
Data Collections Operational
Business Intelligence & Analytics Operational
Data Warehouse Operational
Applications Operational
GA DOE K-12 Network Operational
GAfutures Operational
GALILEO - Georgia's Virtual Library Operational
GALILEO Operational
GIL Operational
GIL Express Operational
Georgia Archives Operational
ARCNAS Operational
Content Manager Operational
Finding Aids Operational
Historical Organizations Directory Operational
Virtual Vault Operational
GeorgiaBEST Banner Managed Services Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Georgia Southern University – East Georgia Campus Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials Operational
GeorgiaFIRST PeopleSoft Financials Operational
GeorgiaFIRST Marketplace Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE Operational
GeorgiaVIEW Online Learning Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
Georgia Southern University – East Georgia Campus (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System Operational
Internal USO Services Operational
FS1 File Sharing Service Operational
USO BoardEffect Operational
USO Email and Calendar Operational
USO SharePoint / OneDrive Operational
USO SSO Operational
USO Teams Operational
USO Telephone System Operational
USO VPN Operational
USO Corporate Applications Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer Operational
OneUSG Connect Operational
OneUSG Connect – Database Operational
OneUSG Connect – Core Practitioner Operational
OneUSG Connect – Employee and Manager Self-Service Operational
OneUSG Connect – Benefits: Alight Operational
OneUSG Connect – Benefits: Retirement @ Work Operational
OneUSG Connect – HPLAY Operational
OneUSG Connect- Careers Applicant Access Operational
OneUSG Connect – HTRN Operational
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services Operational
PeachNet Cloud Backup Operational
PeachNet Network Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Georgia Southern University – East Georgia Campus Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Georgia Film Academy Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow Operational
USG Identity Proxy Operational
USG Status Page Operational
USG Technology Store Operational
USO Cybersecurity Alerts Operational
Web Services (www.usg.edu) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

PeachNet Scheduled Maintenance - SohoNet Maintenance For Georgia Film Academy (GFA) Jan 25, 2026 23:00 - Jan 26, 2026 09:00 EST

Sohonet are having Core Router Upgrades at Georgia Film Academy (GFA) Trilith to 56 Marietta St.

This maintenance will occur on Sunday, January 25, 2026, at 11:00 p.m. until Monday, January 26, 2026, at 9:00 a.m.

Service: A 20 minute outage on service, during the above window.
Posted on Jan 13, 2026 - 10:42 EST

PeachNet Scheduled Maintenance - SohoNet Maintenance For Georgia Film Academy (GFA) Jan 26, 2026 23:00 - Jan 27, 2026 09:00 EST

Sohonet are having Core Router Upgrades at Georgia Film Academy (GFA) Trilith to 56 Marietta St.

This maintenance will occur on Monday, January 26, 2026, at 11:00 p.m. until Tuesday, January 27, 2026, at 9:00 a.m.

Service: A 20 minute outage on service, during the above window.
Posted on Jan 13, 2026 - 10:42 EST

PeachNet Scheduled Maintenance - SohoNet Maintenance For Georgia Film Academy (GFA) Jan 27, 2026 23:00 - Jan 28, 2026 09:00 EST

Sohonet are having Core Router Upgrades at Georgia Film Academy (GFA) Trilith to 56 Marietta St.

This maintenance will occur on Tuesday, January 27, 2026, at 11:00 p.m. until Wednesday, January 28, 2026, at 9:00 a.m.

Service: A 20 minute outage on service, during the above window.
Posted on Jan 13, 2026 - 10:43 EST
Jan 25, 2026

No incidents reported today.

Jan 24, 2026
GeorgiaVIEW D2L Impacting Event Notification – Analytics Builder
Resolved - Information Technology Services (ITS) has confirmed that Brightspace by D2L is now functioning normally.

In the event that you experience any further issues with Brightspace, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Jan 24, 09:57 EST
Identified - Information Technology Services (ITS) has identified a service disruption with Brightspace - Analytics Builder. The issue is stemming from an AWS problem, and we are waiting on the vendor for a complete resolution.

Users at the following Institutions and organizations may be affected:

USG XPROD Institutions:

* Georgia State University
* University of North Georgia
Jan 23, 09:21 EST
Investigating - Information Technology Services (ITS) is currently investigating reports of a service disruption with Brightspace - Analytics Builder. It is unavailable currently, starting from January 21, 2026, at 9:00 p.m. (UTC)

Users at the following Institutions and organizations may be affected:

USG XPROD Institutions:

* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia State University
* University of North Georgia


Additional information will be posted here when the issues are confirmed.
Jan 22, 18:14 EST
PeachNet Scheduled F5 Load Balancer Maintenance - (Non-Service Affecting)
Completed - The scheduled maintenance has been completed.
Jan 24, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 23:00 EST
Scheduled - Network Support Services (NSS) will be upgrading the F5 BIG-IP devices to version 17.5.1.3. No service interruptions are expected.

This maintenance will occur on Friday, January 23, 2026, from 11:00 p.m. until Saturday, January 24, 2026, at 7:00 a.m.

Services Affected: No service interruptions are expected.
Dec 12, 15:29 EST
Jan 23, 2026
Phish Alert Button (PAB) Unable to Report Emails
Resolved - Microsoft 365 services have recovered. This incident has been resolved.
Jan 23, 09:42 EST
Investigating - The KnowBe4 Phish Alert Button (PAB) is currently unavailable.

The vendor is actively investigating the issue. Initial findings indicate that the disruption may be related to multiple outages associated with a Microsoft 365 incident.

Additional updates will be provided as more information becomes available.

If you have any questions, please feel free to reach out to grc@usg.edu.
Jan 22, 16:36 EST
Microsoft 365 Issues Reported
Resolved - Information Technology Services (ITS) has confirmed with Microsoft that the affected services are functioning normally at this time.

In the event that you experience any further issues with Microsoft 365 services, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Jan 23, 09:19 EST
Investigating - User impact: Users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services.

More info: Users may be receiving a "451 4.3.2 temporary server issue" error message when attempting to send or receive email through Outlook.

Some of the impacted service functions include, but may not be limited to:

- Sending and receiving email through Exchange Online, including notification emails from Microsoft Viva Engage.
- Collecting message traces may be delayed or fail.
- Searches within SharePoint Online and/or Microsoft OneDrive mail be delayed or fail to complete.
- Accessing the service portals, including Microsoft Purview, Microsoft Defender XDR, and the Microsoft 365 admin center.

Current status: We're continuing to review what actions are required to restore the affected infrastructure to a healthy state and re-balance the service traffic to achieve recovery.

Scope of impact: Any users served through an affected section of service infrastructure in the North America region may be intermittently impacted.

Root cause: A portion of dependent service infrastructure in the North America region isn't processing traffic as expected.

Updates will be posted here as they become available.
Jan 22, 16:44 EST
GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING
Completed - The scheduled maintenance has been completed.
Jan 23, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 21:00 EST
Scheduled - D2L will be conducting non-service affecting maintenance to update the GeorgiaVIEW PROD Online Learning Environments to version 20.26.1 from Thursday, January 22, 2026, at 9:00 p.m. until Friday, January 23, 2026, at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. If you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

USG PROD institutions affected by this maintenance are:

* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University
Jan 20, 17:03 EST
PeachNet Scheduled Maintenance - NGAC Metro-E cutover
Completed - The scheduled maintenance has been completed.
Jan 23, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 23:01 EST
Scheduled - Network Support Services (NSS) will be conducting maintenance on Thursday, January 22, 2026, at 11:00 p.m. until Friday, January 23, 2026, at 7:00 a.m. to cut over PeachNet services on the University of North Georgia - Cumming Campus (NGAC) to the new AT&T Metro-E circuit.

No service interruption is expected.


Sites Affected:

University of North Georgia - Cumming Campus (NGAC)
Jan 21, 15:41 EST
Jan 22, 2026
PeachNet Scheduled Maintenance - Firewall Updates
Completed - The scheduled maintenance has been completed.
Jan 22, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 18:00 EST
Scheduled - Network Support Services (NSS) will be applying a hotfix to the firewalls at the University System Office, Georgia Archives, and the Archives Records Center to address a CVE published by Palo Alto Networks. This maintenance will occur on Thursday, January 22, 2026, from 6:00 p.m. to 11:00 p.m.

No disruptions are expected. All affected firewalls are in high-availability pairs and will be upgraded one member of the pair at a time to avoid downtime.
Jan 20, 15:37 EST
Scheduled System Maintenance - FPLAY
Completed - The scheduled maintenance has been completed.
Jan 22, 18:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 15:45 EST
Scheduled - The GeorgiaFIRST Financials non-production environment, FPLAY, will be unavailable from Tuesday, January 20, 2026, at 8:00 a.m. until Thursday, January 22, 2026, at 6:00 p.m. for the application of Release 6.10. The FPLAY environment is used by institutions for GeorgiaFIRST Marketplace training, for prototyping and testing transactions and queries, and for Banner integration testing.

If institutional training or testing is scheduled during this time, please adjust your schedule as needed.
Jan 20, 15:39 EST
Jan 21, 2026

No incidents reported.

Jan 20, 2026
Jan 19, 2026
GeorgiaFIRST Marketplace Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 19, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 19:00 EST
Scheduled - The GeorgiaFIRST Marketplace Production environment will be unavailable from Friday, January 16, 2026, at 7:00 p.m. until Monday, January 19, 2026, at 11:00 p.m. for scheduled Jaggaer maintenance. This maintenance is essential for ensuring the continued performance and reliability of Jaggaer's services.

If institutional training or testing is scheduled during this time, please adjust your schedule as needed.
Jan 13, 16:12 EST
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
OneUSG Connect Scheduled Maintenance - HPLAY
Completed - The scheduled maintenance has been completed.
Jan 16, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 12:00 EST
Scheduled - The OneUSG Connect HPLAY (non-production) environment will be unavailable on Friday, January 16, 2026, at 12:00 p.m. until 6:00 p.m. Maintenance will be performed to upgrade the network infrastructure supporting the HPLAY environment. This work is necessary to facilitate testing in advance of the production upgrade scheduled for later this month.

If you have any questions, please contact support@usg.edu.
Jan 15, 09:42 EST
Jan 15, 2026
Systems Support Services Scheduled Maintenance - Windows Operating System (OS)
Completed - The scheduled maintenance has been completed.
Jan 15, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 23:00 EST
Scheduled - Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, January 14, 2026, at 11:00 p.m. until Thursday, January 15, 2026, at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Enterprise Data Management and Analytics – Data Collections - Authentication
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services:
- Axiom
- BDM
- CampusLogic Connect
- AIMS Parking services
- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- USO Active Directory
- USG Foundation Accounting Service
- VPN
Jan 12, 10:47 EST
Jan 14, 2026
PeachNet Scheduled Maintenance - Decommission Old Datacenter Switches
Completed - The scheduled maintenance has been completed.
Jan 14, 23:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 18:00 EST
Scheduled - Network Support Services (NSS) will be disconnecting the old datacenter switches. Services have already been moved from the old switch infrastructure to the new one. No service interruptions are expected.

This maintenance will occur on Wednesday, January 14, 2026, from 6:00 p.m. until 11:00 p.m.

IMPACT: No service interruptions are expected.
Jan 6, 16:14 EST
Jan 13, 2026
GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING
Completed - The scheduled maintenance has been completed.
Jan 13, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 01:00 EST
Scheduled - D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Tuesday, January 13, 2026, at 1:00 a.m. until January 13, 2026, at 1:00 p.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

USG PROD institutions affected by this maintenance are:

- GeorgiaVIEW Online Learning Environment (QPROD)
- GeorgiaVIEW Online Learning Environment (XPROD)
- Augusta University
- Georgia Southern University
Jan 12, 12:49 EST
Augusta University Financials non-production environment (AUFPLAY) Scheduled Downtime
Completed - The scheduled maintenance has been completed.
Jan 13, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 09:00 EST
Scheduled - The Augusta University Financials non-production environment, AUFPLAY, will be unavailable on Tuesday, January 13, 2026, from 9:00 a.m. to 11:00 a.m. for the application of Release 2.08. For business impact issues, contact the GeorgiaFIRST Financials support team at: support@usg.edu
Jan 12, 16:51 EST
Jan 12, 2026
Network Fiber Degradation - UNG, GSU, & GGC
Resolved - After monitoring the situation, Network Support Services (NSS) is reporting this fiber span, (NGA to GSUALP) was repaired and services normalized on the ring. The system should continue operating normally.

In the event that you experience any further issues with access to the network, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Jan 12, 10:08 EST
Monitoring - Communications Consulting Group (CCG) is reporting that the fiber span for University of North Georgia (NGA) and Georgia State University - Alpharetta (GSUALP) was repaired and services normalized on the ring. We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Jan 10, 09:00 EST
Update - Communications Consulting Group (CCG) is reporting that work is still on going to resolve the outage. No ETR.

Updates will be posted here once they become available.
Jan 9, 22:36 EST
Identified - Communications Consulting Group (CCG) is reporting that one side of the ring is back up, and redundant services have restored. Campus traffic should be back up at this time.

We are still working a ticket with Zayo for a fiber issue between University of North Georgia (NGA) and Georgia State University - Alpharetta (GSUALP), but this is not an outage for the campus's. It is a degrade in our protect path.
Jan 9, 19:00 EST
Update - Provider has confirmed work is still ongoing for this initial fiber cut, ETR is now 2-3 hours from posting or around 6:15 PM EST.
Jan 9, 15:52 EST
Update - Network Support Services (NSS) is reporting that they are investigating further fiber issues on the North ring affecting the protect paths University of North Georgia - Gainesville Campus (GAI), Georgia Gwinnett College (GGC), University of North Georgia (NGA), University of North Georgia - Library Technology Center (NGAL) and University of North Georgia - Blue Ridge Campus (NGABLU).

The sites are currently down. Updates will be posted here once they become available.
Jan 9, 11:45 EST
Update - OSP crews are currently working to pull slack on the fiber and prep for splicing. Estimated repair time is within 6 hours. Further updates to come as work progresses.
Jan 9, 08:32 EST
Update - Zayo OSP has arrived on site and is setting up to further isolate and identify the precise location of the damage. Once the fault is pinpointed, they will proceed with repairs. We will provide regular updates until the issue is resolved.
Jan 8, 17:05 EST
Investigating - Network Support Services (NSS) is reporting a North Ring fiber issue. Campuses on the North Ring: University of North Georgia (UNG), Georgia State University (GSU), & Georgia Gwinnett College (GGC) may be experiencing degraded service due to service provider maintenance that may be affecting downstream services.

A ticket has been opened with Zayo and they are currently investigating this issue.

Updates will be posted here once they become available.
Jan 8, 15:00 EST
Jan 11, 2026

No incidents reported.

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