SYSTEMS STATUS

All Systems Operational

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials Operational
Augusta Health eShop Operational
AUFPLAY Operational
Enterprise Data Management and Analytics Operational
Data Collections Operational
Business Intelligence & Analytics Operational
Data Warehouse Operational
Applications Operational
GA DOE K-12 Network Operational
GAfutures Operational
GALILEO - Georgia's Virtual Library Operational
GALILEO Operational
GIL Operational
GIL Express Operational
Georgia Archives Operational
ARCNAS Operational
Content Manager Operational
Finding Aids Operational
Historical Organizations Directory Operational
Virtual Vault Operational
GeorgiaBEST Banner Managed Services Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Georgia Southern University – East Georgia Campus Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials Operational
GeorgiaFIRST PeopleSoft Financials Operational
GeorgiaFIRST Marketplace Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE Operational
GeorgiaVIEW Online Learning Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
Georgia Southern University – East Georgia Campus (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System Operational
Internal USO Services Operational
FS1 File Sharing Service Operational
USO Board Portal Operational
USO Microsoft 365 Operational
USO Google Workspace Operational
USO SSO Operational
USO Telephone System Operational
USO VPN Operational
USO Corporate Applications Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer Operational
OneUSG Connect Operational
OneUSG Connect – Database Operational
OneUSG Connect – Core Practitioner Operational
OneUSG Connect – Employee and Manager Self-Service Operational
OneUSG Connect – Benefits: Alight Operational
OneUSG Connect – Benefits: Retirement @ Work Operational
OneUSG Connect – HPLAY Operational
OneUSG Connect- Careers Applicant Access Operational
OneUSG Connect – HTRN Operational
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services Operational
PeachNet Cloud Backup Operational
PeachNet Network Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Georgia Southern University – East Georgia Campus Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Georgia Film Academy Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow Operational
USG Identity Proxy Operational
USG Status Page Operational
USG Technology Store Operational
USO Cybersecurity Alerts Operational
Web Services (www.usg.edu) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

PeachNet Maintenance at SSC Mar 16, 2026 17:00-18:00 EDT

Network Support Services (NSS) will be installing backup router on Monday, March 16, 2026, from 5:00 p.m. until 6:00 p.m.

No service interruptions are expected.

Posted on Mar 10, 2026 - 10:35 EDT

PeachNet Maintenance at Georgia College & State University Mar 16, 2026 19:00-20:00 EDT

Network Support Services (NSS) will be installing backup router on Monday, March 16, 2026, from 7:00 p.m. until 8:00 p.m.

Sites affected: Georgia College & State University (GAC) - no service interruptions are expected.

Posted on Mar 10, 2026 - 10:49 EDT

3/16/2026 - Vendor Maintenance - DWDM maintenance on Augusta Ring Mar 16, 2026 23:00-23:30 EDT

Accelecom will roll two fiber’s from the Milledgeville POP to the BOR Shared Services building.This maintenance will occur on Monday, March 16, 2026, from 11:00 p.m. until 11:30 p.m.

Where: Milledgeville POP to Sandersville Shared services building

Services should run in protect.

Posted on Mar 11, 2026 - 16:16 EDT

PeachNet Maintenance at Georgia Southern University Mar 17, 2026 10:00-11:00 EDT

Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor on Tuesday, March 17, 2026, from 10:00 a.m. until 11:00 a.m.

Sites affected: Georgia Southern University - GASO1

No service interruptions are expected.

Posted on Mar 09, 2026 - 13:26 EDT

PeachNet Maintenance at Georgia Southern University - Armstrong Campus Mar 17, 2026 13:00-14:00 EDT

Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor on Tuesday, March 17, 2026, from 1:00 p.m. until 2:00 p.m.

Sites affected: Georgia Southern University - Armstrong Campus (ARM2) - no service interruptions are expected.

Posted on Mar 10, 2026 - 15:20 EDT

PeachNet Maintenance at Savannah State University Mar 17, 2026 17:00-19:00 EDT

Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor and installing backup router on Tuesday, March 17, 2026, from 5:00 p.m. until 7:00 p.m.

No service interruptions are expected.

Posted on Mar 09, 2026 - 11:02 EDT

PeachNet Maintenance at College of Coastal Georgia Mar 18, 2026 17:00-19:00 EDT

Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor and installing backup router on Wednesday, March 18, 2026, from 5:00 p.m. until 7:00 p.m.

Sites affected: College of Coastal Georgia (BRU2) - no service interruptions are expected.

Posted on Mar 10, 2026 - 11:22 EDT

PeachNet Maintenance at South Georgia State College - Waycross Campus Mar 18, 2026 19:00-20:00 EDT

Network Support Services (NSS) will be installing backup router on Wednesday, March 18, 2026, from 7:00 p.m. until 8:00 p.m.

Sites affected: South Georgia State College - Waycross Campus (WAY) - no service interruptions are expected.

Posted on Mar 10, 2026 - 11:43 EDT

PeachNet Maintenance at South Georgia State College - Douglas Campus Mar 18, 2026 22:00 - Mar 19, 2026 00:00 EDT

Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor and installing backup router on Wednesday, March 18, 2026, from 10:00 p.m. until Thursday, March 19, 2026, at 12:00 a.m.

Sites affected: South Georgia State College - Douglas Campus (SGA2) - no service interruptions are expected.

Posted on Mar 11, 2026 - 08:51 EDT

OneUSG Connect Scheduled Maintenance - Release 7.08 Mar 20, 2026 23:15 - Mar 21, 2026 08:00 EDT

OneUSG Connect Release 7.08 is scheduled for Friday, March 20, 2026, from 11:15 p.m. until Saturday, March 21, 2026, at 8:00 a.m.

During this time, OneUSG Connect, OneUSG Connect - Benefits, and OneUSG Connect - Careers will not be available.

Posted on Mar 06, 2026 - 10:24 EST

Vendor Maintenance - DWDM maintenance on Northwest Ring Mar 23, 2026 23:00 - Mar 24, 2026 07:00 EDT

Accelecom secondary fiber provider will be performing maintenance to repair a section of cable that was damaged during Winter Storm Fern. This maintenance will occur on Monday, March 23, 2026, from 11:00 p.m. until Tuesday, March 24, 2026, at 7:00 a.m.

Services should run in protect.

Where: Kennesaw, GA
Ticket#: CR02925

Posted on Mar 05, 2026 - 08:28 EST
Mar 12, 2026
Completed - The scheduled maintenance has been completed.
Mar 12, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, March 11, 2026, at 11:00 p.m. until Thursday, March 12, 2026, at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Enterprise Data Management and Analytics – Data Collections - Authentication
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services:
- Axiom
- BDM
- CampusLogic Connect
- AIMS Parking services
- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- USO Active Directory
- USG Foundation Accounting Service
- VPN

Mar 6, 16:13 EST
Completed - The scheduled maintenance has been completed.
Mar 12, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 19:00 EDT
Scheduled - Network Support Services (NSS) Telephony will be updating the certificates for the Mitel servers.

The maintenance window is scheduled for Wednesday, March 11, 2026, at 7:00 p.m. until Thursday, March 12, 2026, at 3:00 a.m.

Impacts to the Mitel phone system can be expected as part of the server reboots. Phone system functionality will be tested after completion of the updates.

If you experience issues with making a call to the USG Service Desk main line (877-251-2644) during this maintenance, please send an email to: support@usg.edu or if your matter is of an urgent nature, please contact the USG Service Desk after-hours on call phone at 404-831-3669.

Mar 10, 10:45 EDT
Mar 11, 2026
Completed - The scheduled maintenance has been completed.
Mar 11, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 10:00 EDT
Scheduled - Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Wednesday, March 11, 2026, from 10:00 a.m. until 12:00 p.m.

No service interruptions are expected.

Sites affected:

Augusta University - Annex (MCGA)
Augusta University - NOC (MCGN)

Mar 2, 10:04 EST
Completed - The scheduled maintenance has been completed.
Mar 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 23:00 EDT
Scheduled - Zayo is reverting spans to fully connect GPC2 back to the ring.

This maintenance will occur on Tuesday, March 10, 2026, at 11:00 p.m. until Wednesday, March 11, 2026, at 7:00 a.m.

Sites affected: Georgia State University - Clarkston Campus (GPC2) and 811 Marietta Street - Georgia Tech (BCDC).

Services for other sites in Atlanta Ring will be running in protect.

Mar 10, 08:43 EDT
Mar 10, 2026
Completed - The scheduled maintenance has been completed.
Mar 10, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 20:00 EDT
Scheduled - Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor on Tuesday, March 10, 2026, from 8:00 p.m. until 10:00 p.m.

No service interruptions are expected.

Mar 9, 16:47 EDT
Completed - The scheduled maintenance has been completed.
Mar 10, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 15:01 EDT
Scheduled - Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Tuesday, March 10, 2026, from 3:00 p.m. until 5:00 p.m.

No service interruptions are expected.

Sites affected:

Georgia Gwinnett College (GGC)

Mar 3, 09:25 EST
Completed - The scheduled maintenance has been completed.
Mar 10, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 13:00 EDT
Scheduled - Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Tuesday, March 10, 2026, from 1:00 p.m. until 3:00 p.m.

No service interruptions are expected.

Sites affected:
University of North Georgia - Gainesville Campus (GAI)

Mar 4, 09:51 EST
Completed - The scheduled maintenance has been completed.
Mar 10, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 10:00 EDT
Scheduled - Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Tuesday, March 10, 2026, from 10:00 a.m. until 12:00 p.m.

No service interruptions are expected.

Sites affected:
University of North Georgia (NGA)
University of North Georgia - Library Technology Center (NGAL)

Mar 4, 09:51 EST
Resolved - All reported incidents with Degree Works hosted in Ellucian Cloud are resolved.

In the event that you experience any further issues accessing Banner Managed Services - Degree Works, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

Mar 10, 11:07 EDT
Monitoring - All reported incidents with Degree Works hosted in Ellucian Cloud are resolved. However, Information Technology Services (ITS) will continue to monitor campus operations to ensure there will be no additional occurrences.

In the event that you experience any further issues accessing Banner Managed Services - Degree Works, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

Mar 9, 13:40 EDT
Investigating - Information Technology Services (ITS) is investigating reports that Degree Works Cloud Services are down for all Degree Works Cloud hosted institutions. Disruption of one or more components has been reported to the Helpdesk and/or confirmed by ITS staff. Technical teams are being engaged. An additional update will be provided once an investigation has been completed.
Mar 9, 12:04 EDT
Completed - The scheduled maintenance has been completed.
Mar 10, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 21:00 EDT
Scheduled - D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Monday, March 9, 2026, at 9:00 p.m. until Tuesday, March 10, 2026, at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here.

In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at support@usg.edu or 877-251-2644.

USG PROD institutions affected by this maintenance are:

* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University

Mar 6, 16:48 EST
Mar 9, 2026
Completed - The scheduled maintenance has been completed.
Mar 9, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 14:00 EDT
Scheduled - Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Monday, March 9, 2026, from 2:00 p.m. until 4:00 p.m.

No service interruptions are expected.

Sites affected:

University of Georgia - Boyd (UGAB)
University of Georgia Health Sciences Campus (UGAH)

Mar 2, 12:24 EST
Completed - The scheduled maintenance has been completed.
Mar 9, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 10:00 EDT
Scheduled - Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Monday, March 9, 2026, from 10:00 a.m. until 12:00 p.m.

No service interruptions are expected.

Sites affected:
DB300 - Board of Regents - Athens (RATH)

Mar 2, 10:10 EST
Completed - The scheduled maintenance has been completed.
Mar 9, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 04:00 EDT
Scheduled - The University of Georgia - EITS will conduct network maintenance that will result in periodic, intermittent outages of campus Internet access and campus information systems on Sunday, March 8, 2026, from 4:00 a.m. until Monday, March 9, 2026, at 12:00 a.m.

Additional details are available on the EITS website: https://eits.uga.edu/prepare-for-spring-network-maintenance-on-march-8-2026/

During the maintenance window, the following GeorgiaVIEW services may be impacted: SSO Authentication

Mar 4, 08:43 EST
Mar 8, 2026
Completed - The scheduled maintenance has been completed.
Mar 8, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 23:00 EST
Scheduled - System Support Services (SSS) will be conducting non-disruptive scheduled maintenance on the NS1 and NS2 DNS servers. This maintenance will occur on Saturday, March 7, 2026, from 11:00 p.m. until Sunday, March 8, 2026, at 7:00 a.m.

Due to the redundant nature of DNS, no user impact is expected.

Mar 2, 12:59 EST
Mar 7, 2026
Mar 6, 2026

No incidents reported.

Mar 5, 2026
Completed - The scheduled maintenance has been completed.
Mar 5, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 23:00 EST
Scheduled - System Support Services (SSS) will be conducting non-disruptive scheduled maintenance on the NS3 and NS4 DNS servers. This maintenance will occur on Wednesday, March 4, 2026, from 11:00 p.m. until Thursday, March 5, 2026, at 7:00 a.m.

Due to the redundant nature of DNS, no user impact is expected.

Mar 2, 12:56 EST
Mar 4, 2026
Mar 3, 2026
Completed - The scheduled maintenance has been completed.
Mar 3, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 15:00 EST
Scheduled - Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor. This maintenance will occur on Tuesday, March 3, 2026, from 3:00 p.m. until 5:00 p.m.

Sites affected: Georgia College and State University (GCSU) - No service interruptions are expected.

Feb 23, 12:43 EST
Completed - The scheduled maintenance has been completed.
Mar 3, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 10:00 EST
Scheduled - Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor. This maintenance will occur on Tuesday, March 3, 2026, from 10:00 a.m. until 2:00 p.m.

Sites affected: (Georgia State University) GSU and GPC2 - No service interruptions are expected.

Feb 24, 13:21 EST
Mar 2, 2026
Completed - The scheduled maintenance has been completed.
Mar 2, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 17:00 EST
Scheduled - Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor, and installing a back up router. This maintenance will occur on Monday, March 2, 2026, from 5:00 p.m. until 7:00 p.m.

Sites affected: University of West Georgia (UWG) - No service interruptions are expected.

Feb 24, 13:19 EST
Completed - The scheduled maintenance has been completed.
Mar 2, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 14:00 EST
Scheduled - Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor. This maintenance will occur on Monday, March 2, 2026, from 2:00 p.m. until 4:00 p.m.

Sites affected: Atlanta Metropolitan State College (ATLM) - No service interruptions are expected.

Feb 23, 12:44 EST
Completed - The scheduled maintenance has been completed.
Mar 2, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 10:00 EST
Scheduled - Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor. This maintenance will occur on Monday, March 2, 2026, from 10:00 a.m. until 12:00 p.m.

Sites affected: Kennesaw State University (KEN) and (SPSU) - No service interruptions are expected.

Feb 24, 13:20 EST
Mar 1, 2026
Completed - The scheduled maintenance has been completed.
Mar 1, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 08:00 EST
Scheduled - The GeorgiaFIRST Marketplace User Integration Testing (UIT) environment will be unavailable from Friday, February 27, 2026, at 8:00 a.m. until Sunday, March 1, 2026, at 12:00 p.m. for scheduled Jaggaer maintenance. This maintenance is essential for ensuring the continued performance and reliability of Jaggaer’s services.

The UIT environment is the test GeorgiaFIRST Marketplace environment used by institutions in FPLAY for training and testing.

If institutional training or testing is scheduled during this time, please adjust your schedule as needed.

Feb 24, 10:48 EST
Feb 28, 2026
Completed - The scheduled maintenance has been completed.
Feb 28, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 17:30 EST
Scheduled - Information Technology Services (ITS) will be installing Banner Baseline Patches and upgrades in Banner Production environments for the following schools on Friday, February 27, 2026, beginning at the times listed below. Banner Managed Services databases will be unavailable through Saturday, February 28, 2026, at 7:00 a.m.

The institutions and downtimes is below:

- Abraham Baldwin Agricultural College beginning at 6:00 PM
- Albany State University beginning at 7:00 PM
- Atlanta Metropolitan State College beginning at 7:00 PM
- Clayton State University beginning at 11:00 PM
- Georgia College and State University beginning at 5:30 PM
- Georgia Gwinnett College beginning at 6:00 PM
- South Georgia State College beginning at 6:30 PM
- University of West Georgia beginning at 10:00 PM

Feb 27, 10:05 EST
Feb 27, 2026
Resolved - Systems Support Services (SSS) has confirmed that intermittent issues with Single Sign On (SSO) has been resolved.

In the event that you experience any further issues with Single Sign On (SSO) authentication, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

Feb 27, 11:16 EST
Investigating - Systems Support Services (SSS) is investigating reports of intermittent issues with Single Sign On (SSO). Users may experience problems accessing applications that use Single Sign On (SSO) authentication.

We will provide an update as soon as more information is available.

Feb 26, 15:46 EST
Completed - The scheduled maintenance has been completed.
Feb 27, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 23:00 EST
Scheduled - Network Support Services (NSS) will be performing mandatory OS upgrade and maintenance services on our DOE core router. This maintenance will take place on Thursday, February 26, 2026, from 11:00 p.m. until Friday, February 27, 2026, at 7:00 a.m. This maintenance is service affecting. The maintenance is estimated to be completed within 2 to 3 hours, but a larger window has been reserved for any unforeseen circumstances.

Affected Sites: All DOE/K12 Sites

Feb 20, 16:56 EST
Feb 26, 2026
Completed - The scheduled maintenance has been completed.
Feb 26, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 23:00 EST
Scheduled - Systems Support Services (SSS) will be performing essential maintenance to patch the OSes for our Single Sign-On (SSO) system.

This maintenance will occur on Wednesday, February 25, 2026, at 11:00 p.m. and last until Thursday, February 26, 2026, at 3:00 a.m.

Services Affected:
- USO Single Sign-On (SSO)
- USO VPN

Affected Applications:
- Adobe SSO
- Enterprise Data Management and Analytics - APEX
- DocuSign
- KnowBe4
- OneUSG Connect – Benefits: Alight
- OneUSG Connect - Employee and Manager Self-Service
- PagerDuty
- ServiceNow
- Smartsheet
- Splunk Cloud
- Tenable Cloud
- xmedius - Web Fax Service


User Impact: Users should not experience any outages during this time.

Feb 23, 14:51 EST