Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on OneUSG Connect (HPROD) from 9:00 p.m. on Friday, August 18, 2017 to approximately 12:00 p.m. (ET) on Saturday, August 19, 2017. During this time OneUSG Connect will not be available. However, KABA Time Clocks and OneUSG Connect Benefits will still be available.
Aug 16, 14:37 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on FS1 (fs1.bor.usg.edu) and DB300nfs from 11:00 p.m. on Friday, August 18, 2017 until approximately 3:00 a.m. on Saturday, August 19, 2017 (ET). For the duration of the maintenance the FS1 and db300nfs services will not be available.
Aug 10, 15:32 EDT

Scheduled - ITS will be conducting a scheduled maintenance affecting GeorgiaBEST Banner Managed Services and Degree Works Managed Services from 11:00 p.m. Friday, August 18, 2017 until approximately 3:00 a.m. Saturday, August 19, 2017 (ET). During this period, users will not be able to access any hosted applications (Banner, Degree Works, Recruit, BDM, and Axiom).

Institutions affected:

GeorgiaBEST Banner Managed Services Institutions:

Abraham Baldwin Agricultural College

Albany State University

Armstrong State University

Atlanta Metropolitan State College

Bainbridge State College

Dalton State College

Fort Valley State University

Georgia Gwinnett College

Georgia Southwestern State University

Savannah State University

South Georgia State College


=============================================

GeorgiaBEST Degree Works Managed Services Institutions:

Abraham Baldwin Agricultural College

Armstrong State University

Atlanta Metropolitan State College

Bainbridge State College

College of Coastal Georgia

Columbus State University

Dalton State College

Fort Valley State University

Georgia Gwinnett College

Georgia Southwestern State University

Savannah State University

South Georgia State College
Aug 17, 13:29 EDT

Scheduled - Network Support Services (NSS) will be conducting scheduled maintenance on the USO Systems Office switch. NSS will be upgrading the switch code. The maintenance will take place from 11:00 p.m. on Thursday, August 10, 2017 until approximately 7:00 a.m. on Friday, August 11, 2017 (ET).
No services will be affected as a result of this maintenance.
Aug 8, 16:14 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on University of North Georgia - Gainesville (GAI) and Georgia Institute of Technology (GIT4) from 11:00pm Thursday, August 10, 2017 to 3:00am (ET) Friday, August 11, 2017.
NSS will be moving to the second of two new circuits from GIT4 to GAI. 38.KRGN.611327(GAI) and 38.KRGN.611325(GIT4) The circuit is up but not in routing. Actual move will start at 12:01am on Friday. No disruptions are expected.
Aug 3, 15:52 EDT

Scheduled - ITS will be conducting a scheduled maintenance for ServiceNow from 5:30 p.m. to 8:00 p.m. on Thursday, August 10, 2017. The purpose of this maintenance is to implement several improvements to ServiceNow’s email notification capabilities.

Be advised that customers will not receive email notifications from ServiceNow between 5:30 p.m and approximately 6:30 p.m. on this date.

If you have questions or concerns, please contact the ITS Helpdesk at 706-583-2001 or helpdesk@usg.edu.
Aug 8, 10:20 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the USG Budgetary System on Thursday, August 10, 2017, from 5:30 p.m. until approximately 6:00 p.m. (ET). During this period, the application will not be available for reporting, and data submissions in this area should be postponed until the maintenance is complete.
Aug 10, 16:52 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on the USG Budgetary System on Wednesday, August 9, 2017, from 5:30 p.m. until approximately 6:00 p.m. (ET). During this period, the application will not be available for reporting, and data submissions in this area should be postponed until the maintenance is complete.
Aug 9, 16:37 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on TELX1.BB and TELX2.BB routers from 11:00 p.m. on Tuesday, August 8, 2017 until approximately 7:00 a.m. (ET) on Wednesday, August 9, 2017.
CCG will be installing new A9K-24x10GE-TR cards in the TELX1.BB and TELX2.BB routers.

Services affected: All services should remain available during the maintenance window.
Aug 7, 12:49 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on DOE1.BB and DOE2.BB routers from 11:00 p.m. on Tuesday, August, 8, 2017 until approximately 3:00 a.m. (ET) on Wednesday, August 9, 2017.
NSS will be updating service policies on the DOE1.BB and DOE2.BB routers.

Services affected: All services should remain available during the maintenance window.
Aug 7, 12:03 EDT

Scheduled - - EZproxy (GALILEO EZproxy instances will not be affected)
- FirstSearch
- QuestionPoint
- WorldShare Record Manager
- WorldCat
- WorldCat Discovery
- WorldCat knowledge base
- WorldCat Navigator
- WorldShare Analytics
- Article Exchange
- CUSP
- Esweep
- Idenity Load Service
- OCLC.org
- Tipasa
- WorldShare
Aug 4, 09:56 EDT

Scheduled - Due to hardware concerns ITS will be conducting an unscheduled maintenance to GeorgiaVIEW QPROD and XPROD Online Learning Environments from 10:00 p.m. on Saturday, August 5, 2017 to approximately 6:00 a.m. (ET) on Sunday, August 6, 2017. This will impact the normal operation of the GeorgiaVIEW service. During this maintenance period, users will be unable to access the system.

USG Institutions affected by this maintenance are:
QPROD:
* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community

XPROD:
* Abraham Baldwin Agricultural College
* Armstrong State University
* Bainbridge State College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Competency Based Education
* Dalton State College
* East Georgia State College
* Fort Valley State University
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southwestern State University
* Georgia State University
* Middle Georgia State University
* University of North Georgia
* University of West Georgia
* USG Human Resources Office of Organizational Development
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* Valdosta State University
Aug 5, 17:45 EDT

Scheduled - ITS will be conducting scheduled maintenance on to the GeorgiaVIEW QPROD Online Learning Environment from 10:00 am on Saturday, 8/5/2017 to 12:00 pm (ET) on Saturday, 8/5/2017. This maintenance is NOT expected to affect GeorgiaVIEW access or service.

USG Institutions affected by this maintenance are:
* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community
Aug 3, 14:49 EDT

Scheduled - Information Technology Services (ITS) will be conducting scheduled maintenance on ARCNAS from 10:00 p.m. on Friday, August 4, 2017 until approximately 3:00 a.m. on Saturday, August 5, 2017 (ET). During this period, the ARCNAS service will not be available.
Jul 25, 15:27 EDT