Filter By Components

February 2017

[Scheduled] PeachNet Emergency Scheduled Maintenance
The scheduled maintenance has been completed.
Feb 23, 23:00 - Feb 24, 05:00 EST
[Scheduled] Information and Web Services Scheduled Maintenance
The scheduled maintenance has been completed.
Feb 16, 19:30-20:00 EST
Films on Demand LTI widget for GeorgiaVIEW (Brightspace D2L) Issues Identified
ITS has confirmed that issues with Films on Demand LTI widget for GeorgiaVIEW (Brightspace D2L) is functioning normally at this time. In the event that you experience any further issues with issues with Films on Demand , please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Feb 13, 09:48-12:34 EST
[Scheduled] GaBEST Managed Service Scheduled Maintenance for Georgia Southwestern State University
The scheduled maintenance has been completed.
Feb 10, 19:00 - Feb 11, 01:00 EST
UGA Power Outage Affecting Multiple ITS Systems
Information Technology Services (ITS) has been monitoring the power issue at UGA’s Boyd Data Center which impacted GeorgiaVIEW QPROD and USO SharePoint. Power has remained stable throughout the afternoon without further interruption of any ITS services. If you are still experiencing issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Feb 10, 08:02-16:31 EST
PeachNet Virtual Data Center Scheduled Maintenance
This incident has been resolved.
Feb 1, 11:16 - Feb 10, 09:07 EST
[Scheduled] Georgia Public Web Scheduled Maintenance
The scheduled maintenance has been completed.
Feb 9, 23:00 - Feb 10, 03:00 EST
Issues with ITS Helpdesk Email Address Reported
The ITS Service Desk has not received any further reports of 'Undeliverable' email when sending to helpdesk@usg.edu. We've confirmed through testing that the issue has been resolved. If you experience problems when sending email to helpdesk@usg.edu, please feel free to contact the ITS Service Desk at (706) 583-2001
Feb 9, 12:49-15:37 EST
[Scheduled] Information and Web Services Scheduled Maintenance
The scheduled maintenance has been completed.
Feb 8, 19:30-20:30 EST
[Scheduled] Information and Web Services Scheduled Maintenance
The scheduled maintenance has been completed.
Feb 8, 19:00-20:00 EST
MoveIT Manager Files Transfer Issues Reported
The intermittent issues that users were experiencing with MoveIT have been resolved. In the event that you experience any further issues with MoveIT please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Feb 2, 09:34 - Feb 8, 15:57 EST
[Scheduled] Information and Web Services Scheduled Maintenance
The scheduled maintenance has been completed.
Feb 6, 19:00-19:30 EST
[Scheduled] Information and Web Services Scheduled Maintenance
The scheduled maintenance has been completed.
Feb 5, 10:00-11:00 EST
[Scheduled] Information and Web Services Scheduled Maintenance
The scheduled maintenance has been completed.
Feb 3, 07:00-07:30 EST
[Scheduled] New ITS Ticketing System Launch
The scheduled maintenance has been completed.
Feb 1, 17:00 EST

January 2017

[Scheduled] Information and Web Services Scheduled Maintenance
The scheduled maintenance has been completed.
Jan 31, 19:00-20:00 EST
MoveIT Manager Files Transfer Issues Reported
ITS has confirmed that MoveIT Manager Files Transfer is functioning normally at this time. In the event that you experience any further issues with MoveIT Manager Files Transfer, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jan 31, 07:45-16:27 EST
[Scheduled] MoveIT Managed File Transfer Scheduled Maintenance
The scheduled maintenance has been completed.
Jan 30, 23:00 - Jan 31, 07:00 EST
[Scheduled] USO Scheduled Maintenance
The scheduled maintenance has been completed.
Jan 27, 23:00 - Jan 28, 03:00 EST
GALILEO Interconnected Libraries (GIL) Voyager Issues Reported
ITS has confirmed that GALILEO Interconnected Libraries (GIL) Voyager is functioning normally at this time. In the event that you experience any further issues with GALILEO Interconnected Libraries (GIL) Voyager, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jan 26, 11:33-13:25 EST
Blackboard Collaborate Issues Reported
ITS has confirmed that Blackboard Collaborate Web Conferencing is functioning normally at this time. In the event that you experience any further issues with Blackboard Collaborate Web Conferencing, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jan 25, 15:17-16:01 EST
MoveIT Issues Reported
ITS has confirmed that MoveIT is functioning normally at this time. In the event that you experience any further issues with MoveIT, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jan 25, 08:48-15:58 EST
[Scheduled] PeachNet Emergency Scheduled Maintenance
The scheduled maintenance has been completed.
Jan 17, 23:00 - Jan 18, 07:00 EST
Blackboard Collaborate Issues Reported
ITS has confirmed that Blackboard Collaborate is functioning normally at this time. In the event that you experience any further issues with Blackboard Collaborate, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jan 13, 15:23-17:02 EST
ITS Closing Early Due to Inclement Weather
The ITS Helpdesk will return to normal business hours today, January 9, 2017.
Jan 6, 11:24 - Jan 9, 06:24 EST
[Scheduled] PeachNet-Georgia Public Web Scheduled Maintenance
The scheduled maintenance has been completed.
Jan 5, 23:00 - Jan 6, 08:00 EST
Albany Area Network Outages Identified
Repairs to damaged fiber have been completed and network functionality has been restored. In the event that you experience any further issues with Network connectivity , please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jan 3, 09:54 - Jan 5, 22:45 EST
USO Wireless Connectivity Issues Reported
ITS has confirmed that USO Wireless is functioning normally at this time. In the event that you experience any further issues with USO wireless, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jan 5, 10:09-14:35 EST
PeachNet Issues Identified- Bainbridge College Early County
ITS has confirmed that Tower Cloud replaced a faulty module in their equipment and connectivity has been restored to Bainbridge College Early County. No further interruptions are expected. In the event that you experience any further issues with [COMPONENT], please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jan 4, 09:05-12:05 EST
ITS Helpdesk Phone Issues Reported
Phones for the ITS helpdesk have been restored. We apologize for any inconvenience this may have caused.
Jan 3, 08:35-09:56 EST

December 2016

[Scheduled] PeachNet Network Scheduled Maintenance - Augusta University NOC MCGN Router
The scheduled maintenance has been completed.
Dec 28, 22:00 - Dec 29, 05:00 EST
[Scheduled] PeachNet Network Scheduled Maintenance - University of North GA - Oconee Campus
The scheduled maintenance has been completed.
Dec 28, 11:00-18:00 EST
Files.usg.edu (MoveitDMZ & Moveit Central) Web site experiencing intermittent connectivity issues
ITS has confirmed that Files.usg.edu (MoveitDMZ & Moveit Central) is functioning normally at this time. In the event that you experience any further issues with Files.usg.edu (MoveitDMZ & Moveit Central), please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Dec 28, 14:05-16:30 EST
Clayton State University Local Authentication Issues Reported (Power Interruption)
ITS has confirmed that Clayton State University has resolved the local authentication issues and servers are functioning normally at this time. In the event that you experience any further issues with Clayton State University local authentication, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Dec 28, 10:20-13:36 EST
[Scheduled] PeachNet Network Scheduled Maintenance - University of North GA - Dahlonega Campus
The router maintenance finished earlier than expected, therefore this maintenance task is complete.
Dec 27, 11:00-14:08 EST
[Scheduled] FS1 Shared Docs Scheduled Maintenance
The scheduled maintenance has been completed.
Dec 16, 20:00 - Dec 19, 08:01 EST
[Scheduled] MOVEit Managed File Transfer Scheduled Maintenance
The scheduled maintenance has been completed.
Dec 16, 22:01 - Dec 17, 03:00 EST
[Scheduled] GaBEST Managed Service Scheduled Maintenance for Georgia Southwestern State University
The scheduled maintenance has been completed.
Dec 16, 18:00 - Dec 17, 00:00 EST
[Scheduled] PeachNet Network Scheduled Maintenance – Kennesaw State University - Marietta Campus
The scheduled maintenance has been completed.
Dec 15, 23:00 - Dec 16, 07:00 EST
[Scheduled] GeorgiaBEST Managed Services Scheduled Maintenance for Albany State University
The scheduled maintenance has been completed.
Dec 11, 17:00-22:00 EST
[Scheduled] Minitab Service Interruption
The scheduled maintenance has been completed.
Dec 8, 17:00 - Dec 11, 16:00 EST
GIL Courier Service Schedule Interruption
This incident has been resolved.
Dec 9, 11:54-17:13 EST
MOVEit Issues Reported
After monitoring, ITS has confirmed the stability of MOVEit. The system should continue operating normally. In the event that you experience any further issues with MOVEit, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Dec 9, 14:24-16:57 EST
Georgia Gwinnett College GeorgiaVIEW Issues Reported
ITS has confirmed that Georgia Gwinnett College has resolved the local authentication issue and GeorgiaVIEW is functioning normally at this time. In the event that you experience any further issues with Georgia Gwinnett College GeorgiaVIEW, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Dec 5, 14:44-16:09 EST

November 2016

Georgia State University GeorgiaVIEW Issues Reported
ITS has confirmed that Georgia State University GeorgiaVIEW is functioning normally at this time. In the event that you experience any further issues with Georgia State University GeorgiaVIEW, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 29, 20:48-22:10 EST
GeorgiaVIEW QPROD Issues Reported
ITS has confirmed that GeorgiaVIEW QPROD is no longer experiencing issues with latency. In the event that you experience any further latency issues with GeorgiaVIEW QPROD, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 29, 11:30-16:41 EST
G2I Data Warehouse (Financials Datamart (FDM)) Issues Reported
ITS has confirmed that G2I Data Warehouse (Financials Datamart (FDM) is functioning normally at this time. In the event that you experience any further issues with G2I Data Warehouse (Financials Datamart (FDM), please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 28, 15:05 - Nov 29, 09:14 EST
PeachNet Network Issues Reported
ITS Network Support has confirmed that PeachNet is functioning normally at this time. It is believed this morning's performance issues were caused by a statewide traffic spike associated with "Cyber Monday" and institutions resuming regular business operations after the extended Thanksgiving holiday. In the event that you experience any further issues with PeachNet, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 28, 12:08-15:07 EST
[Scheduled] PeachNet Network Scheduled Maintenance – Columbus State University
The scheduled maintenance has been completed.
Nov 22, 23:00 - Nov 23, 07:00 EST
[Scheduled] Avaya Telephone System Scheduled Maintenance
The scheduled maintenance has been completed.
Nov 21, 18:00-19:00 EST
iStrategy Reports Issues Identified
ITS has confirmed that iStrategy is functioning normally at this time. In the event that you experience any further issues with iStrategy, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 16, 14:29 - Nov 21, 08:42 EST
[Scheduled] GeorgiaFIRST PeopleSoft (FPROD) Scheduled Maintenance
The scheduled maintenance has been completed.
Nov 17, 17:01 - Nov 21, 07:00 EST
[Scheduled] PeachNet Network Scheduled Maintenance - Savannah State and Armstrong
The scheduled maintenance has been completed.
Nov 20, 23:00 - Nov 21, 07:00 EST
[Scheduled] PeachNet Network Scheduled Maintenance - Savannah State and Armstrong
The scheduled maintenance has been completed.
Nov 19, 23:00 - Nov 20, 07:00 EST
[Scheduled] GeorgiaBEST Banner Managed Services Patching
The scheduled maintenance has been completed.
Nov 18, 22:01 - Nov 19, 03:00 EST
[Scheduled] GeorgiaBEST Banner Managed Service Patching for Georgia Southwestern University
The scheduled maintenance has been completed.
Nov 18, 18:00-23:00 EST
Georgia State University Local Authentication Issues Reported
ITS has confirmed that Georgia State University has corrected local authentication issues and access to GeorgiaVIEW is functioning normally at this time. In the event that you experience any further issues with access to GeorgiaVIEW please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 18, 09:56-14:03 EST
[Scheduled] PeachNet Network Scheduled Maintenance - Savannah State and Armstrong
The scheduled maintenance has been completed.
Nov 17, 23:01 - Nov 18, 07:01 EST
[Scheduled] Avaya Telephone System Upgrade.
The scheduled maintenance has been completed.
Nov 17, 23:01 - Nov 18, 07:00 EST
[Scheduled] USO Exchange Scheduled Maintenance
The scheduled maintenance has been completed.
Nov 17, 23:01 - Nov 18, 07:00 EST
[Scheduled] PeachNet Network Scheduled Maintenance - Savannah State and Armstrong
The scheduled maintenance has been completed.
Nov 16, 23:02 - Nov 17, 07:01 EST
Darton State College GeorgiaVIEW Access Issues Reported
ITS has confirmed that Darton State College has corrected local LDAP authentication issues that were impacting users’ access to GeorgiaVIEW. All systems should be functioning normally at this time. In the event that you experience any further issues with GeorgiaVIEW Access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 16, 15:54-20:17 EST
GeorgiaFIRST Marketplace Issue Reported
ITS has confirmed that the Staples punchout is functioning normally at this time. In the event that you experience any further issues with GeorgiaFIRST Marketplace, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 15, 15:54 - Nov 16, 08:44 EST
[Scheduled] USO Exchange Scheduled Maintenance
The scheduled maintenance has been completed.
Nov 15, 23:01 - Nov 16, 02:01 EST
Network Outage Reported for Georgia Archives
ITS has confirmed that Network Access to Georgia Archives is functioning normally at this time. In the event that you experience any further issues with Network Access to Georgia Archives, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 15, 14:49-15:49 EST
[Scheduled] GeorgiaFIRST MarketPlace Scheduled Maintenance
The scheduled maintenance has been completed.
Nov 14, 20:30-22:00 EST
[Scheduled] GeorgiaFIRST MarketPlace Scheduled Maintenance
The scheduled maintenance has been completed.
Nov 11, 21:00 - Nov 13, 12:01 EST
G2I Data Warehouse (Financials Datamart (FDM)) Issues Reported
ITS has confirmed that Financials Datamart (FDM) is functioning normally at this time. In the event that you experience any further issues with FDM Apex application, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 10, 08:38-11:05 EST
[Scheduled] PeachNet Scheduled Maintenance
The scheduled maintenance has been completed.
Nov 8, 21:01 - Nov 9, 03:01 EST
Distributed Denial of Service Attack (DDoS)
After monitoring network stability and performance overnight, ITS Network Support Staff have confirmed that all impacted services should be functioning normally at this time. If you are still experiencing issues with any ITS services, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 7, 11:10 - Nov 8, 09:06 EST
USO Network Issues Reported
After monitoring the situation for the past two weeks, ITS has confirmed the stability of the USO Network. The system should continue operating normally up until the time when the firewall vendor releases a patch in a future release. In the event that you experience any further issues with the USO Network, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 20, 11:46 - Nov 7, 10:04 EST
[Scheduled] GeorgiaFIRST PeopleSoft Scheduled Maintenance
The scheduled maintenance has been completed.
Nov 4, 18:01 - Nov 5, 08:00 EST
PeachNet Network Issues Reported for Bainbridge State College
ITS has confirmed that network connectivity at Bainbridge State College has been restored and is functioning normally at this time. In the event that you experience any further issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 4, 14:06-16:48 EST
[Scheduled] PeachNet Network Scheduled Maintenance - College of Coastal Georgia
The scheduled maintenance has been completed.
Nov 3, 20:01-21:00 EST
[Scheduled] PeachNet Virtual Data Center Scheduled Maintenance
The scheduled maintenance has been completed.
Nov 2, 08:00-16:01 EST

October 2016

[Scheduled] GeorgiaView Desire2Learn Help Center (DHC) Scheduled Maintenance
The scheduled maintenance has been completed.
Oct 29, 06:00-10:00 EST
Network maintenance - Bainbridge State College
ITS has confirmed that network access at Bainbridge State College is functioning normally at this time. In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 28, 14:16-18:25 EST
[Scheduled] PeachNet Scheduled Maintenance
The scheduled maintenance has been completed.
Oct 25, 23:00 - Oct 26, 03:00 EST
[Scheduled] SharePoint Scheduled Maintenance
The scheduled maintenance has been completed.
Oct 25, 23:00 - Oct 26, 01:30 EST
GALILEO Issues Reported
ITS has confirmed that New Georgia Encyclopedia is functioning normally at this time. In the event that you experience any further issues with New Georgia Encyclopedia, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 21, 08:10 - Oct 24, 11:05 EST
iStrategy Reports Missing Data
ITS has confirmed that iStrategy is functioning normally at this time. In the event that you experience any further issues with iStrategy, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 21, 13:21 - Oct 24, 08:33 EST
[Scheduled] Information and Web Services Scheduled Maintenance
The scheduled maintenance has been completed.
Oct 22, 09:01-13:00 EST
USGTrackIT Self Service Access Issues Reported
This issue has been identified as a symptom of a larger issue with the USO Network. It will no longer be updated. For additional information on this ongoing Network issue, please refer to http://status.usg.edu/incidents/m60rk2swby2k
Oct 20, 10:18-11:51 EST
USO Exchange Outlook Issues Reported
This issue has been identified as a symptom of a larger issue with the USO Network. It will no longer be updated. For additional information on this ongoing Network issue, please refer to http://status.usg.edu/incidents/m60rk2swby2k
Oct 20, 11:38-11:50 EST
GALILEO Remote Authentication Issue Using Firefox
ITS has confirmed that research for a resolution into this authentication issue is on-going, however, the issue may only be resolved with a future Firefox update. As a workaround, please use an alternative browser (Chrome, Internet Explorer, Safari, or Microsoft Edge).
Sep 26, 16:49 - Oct 18, 13:52 EST
Web Services Issues Reported
ITS has confirmed that USG Web Server is functioning normally at this time. In the event that you experience any further issues connecting to USG sites, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 14, 09:16-09:25 EST
Savannah State University network access issues Identified
ITS has confirmed that power has been restored and network access at Savannah State University is functioning normally at this time. In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 10, 08:14 - Oct 11, 17:02 EST
Network Issues Reported for Kennesaw State University
From approximately 10:45 p.m. on Friday, October 7, 2016 until approximately 10:15 a.m. on Saturday, October 8, 2016 (ET) Kennesaw State University experienced a disruption of service due to a denial of service (DoS) cyberattack. ITS staff was able to mitigate the attack, restoring normal functionality of the system by approximately 10:15 a.m. In the event that you experience any further issues with access to the network please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
Oct 8, 08:18 - Oct 10, 11:38 EST
Network Issues Identified for East Georgia State College - Statesboro Academic Facility
ITS has confirmed that power has been restored and network access at East Georgia State College - Statesboro Academic Facility is back up. In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 8, 08:56-19:51 EST
[Scheduled] GeorgiaFIRST PeopleSoft (FPROD) Scheduled Maintenance
The scheduled maintenance has been completed.
Oct 7, 21:01 - Oct 8, 07:00 EST
[Scheduled] PeachNet Scheduled Maintenance - ITS Firewall Maintenance
The scheduled maintenance has been completed.
Oct 6, 23:01 - Oct 7, 03:01 EST
Network Issues Reported for Kennesaw State University
From approximately 4:50 p.m. until approximately 5:15 p.m. on Wednesday, October 5, 2016 (ET) Kennesaw State University experienced a disruption of service due to a distributed denial of service (DDoS) cyberattack. ITS staff was able to mitigate the attack, restoring normal functionality of the system by approximately 5:15 p.m. In the event that you experience any further issues with access to the network please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
Oct 5, 16:33 - Oct 6, 16:23 EST
Darton State College Maintenance Ongoing
ITS has confirmed that internet connectivity issues related to maintenance at Darton State College have been resolved. In the event that you experience any further issues with internet access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 2, 21:11 - Oct 4, 10:02 EST
PeachNet Network Issues Reported for Augusta University - Brunswick
ITS has confirmed that network access at Augusta University-Brunswick is functioning normally at this time. In the event that you experience any further issues with access to the network please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 3, 09:02 - Oct 4, 09:03 EST
GeorgiaBEST DegreeWorks Issues Reported for Darton State College
ITS has confirmed that GeorgiaBEST DegreeWorks for Darton State College is functioning normally at this time. In the event that you experience any further issues with GeorgiaBEST DegreeWorks please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 3, 12:07-15:04 EST

September 2016

[Scheduled] Darton State College Router Maintenance
The scheduled maintenance has been completed.
Sep 30, 17:00-21:01 EST
[Scheduled] Information and Web Services Scheduled Maintenance
The scheduled maintenance has been completed.
Sep 27, 17:01-17:26 EST
GeorgiaVIEW XPROD Issues Reported - 9/26/2016
This incident has been resolved.
Sep 27, 10:20-17:01 EST
GeorgiaFIRST Marketplace Issues Reported
ITS has confirmed that GeorgiaFIRST Marketplace is functioning normally at this time. In the event that you experience any further issues with GeorgiaFIRST Marketplace, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Sep 27, 11:37-16:10 EST
[Scheduled] PeachNet Scheduled Maintenance - East Georgia State College - Statesboro Academic Facility
The scheduled maintenance has been completed.
Sep 26, 17:00-17:30 EST
[Scheduled] PeachNet Scheduled Maintenance- Georgia Highlands College- Bartow Center
The scheduled maintenance has been completed.
Sep 25, 07:30-13:30 EST
GeorgiaFIRST Marketplace Issue Reported
ITS has confirmed that GeorgiaFIRST Marketplace is functioning normally at this time. In the event that you experience any further issues with GeorgiaFIRST Marketplace, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Sep 23, 09:07-09:46 EST
[Scheduled] PeachNet Scheduled Maintenance – Georgia Department of Transportation
The scheduled maintenance has been completed.
Sep 21, 21:00 - Sep 22, 01:01 EST
[Scheduled] MOVEit Managed File Transfer Scheduled Maintenance
The scheduled maintenance has been completed.
Sep 21, 23:01 - Sep 22, 00:00 EST
[Scheduled] PeachNet Scheduled Maintenance – East Georgia State College (Statesboro Campus)
The scheduled maintenance has been completed.
Sep 21, 17:16-22:01 EST
PeachNet Network Issues Reported for Dalton State College 9/20/16
ITS has confirmed that network issues affecting Dalton State College were resolved as of approximately 3:02 a.m. (EST).
Sep 20, 02:26-08:23 EST
GeorgiaFIRST Marketplace Issues Resolved
ITS has confirmed that GeorgiaFIRST Marketplace is functioning normally at this time. In the event that you experience any further issues with GeorgiaFIRST Marketplace, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Sep 19, 12:56-14:36 EST
[Scheduled] Communicator and Skype for Business Scheduled Maintenance
The scheduled maintenance has been completed.
Sep 17, 08:00 - Sep 19, 07:01 EST
GeorgiaVIEW Issues Reported- Kennesaw State University
ITS has confirmed that GeorgiaVIEW Issues at Kennesaw State University is functioning normally at this time. In the event that you experience any further issues with GeorgiaVIEW, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Sep 17, 15:43-16:49 EST
[Scheduled] USO Exchange Scheduled Maintenance
The scheduled maintenance has been completed.
Sep 14, 23:00 - Sep 15, 02:00 EST
GIL Voyager Issues Reported
ITS has confirmed that GALILEO Interconnected Libraries (GIL) Voyager system is functioning normally at this time. After further investigation it was determined that Voyager instances hosted at UGA was affected. Sites Affected: Middle Georgia State University College of Coastal Georgia University of Georgia Bainbridge State College Columbus State University University of North Georgia Georgia Division of Archives & History Savannah State University Armstrong State University East Georgia State College Georgia Piedmont Technical College Georgia Southern University South Georgia State College Georgia Gwinnett College Georgia Perimeter College Augusta University Kennesaw State University In the event that you experience any further issues with Voyager, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Sep 13, 10:48-11:23 EST
iStrategy Reports Missing Data
ITS has confirmed that iStrategy is functioning normally at this time. All data is up to date as of this morning. In the event that you experience any further issues with iStrategy, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Sep 9, 10:40 - Sep 12, 08:41 EST
[Scheduled] GeorgiaBEST Managed Services (Banner & Degree Works) Emergency Maintenance
The scheduled maintenance has been completed.
Sep 9, 22:01 - Sep 10, 03:00 EST
[Scheduled] PeachNet Virtual Data Center Maintenance (9/9/2016)
The scheduled maintenance has been completed.
Sep 9, 08:00-12:00 EST
[Scheduled] PeachNet Scheduled Maintenance - ITS Firewall Maintenance
The scheduled maintenance has been completed.
Sep 2, 22:00 - Sep 3, 03:00 EST
Network Outage Reported for Valdosta State University
ITS has confirmed that power and network access have been restored. In the event that you experience any further issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Sep 2, 08:29-19:10 EST
GIL Express Courier Service Schedule
GIL Express Courier Service will resume normal delivery and pickup on Tuesday, September 6th, 2016.
Sep 2, 08:43-16:59 EST
GeorgiaVIEW QPROD Performance Issues Reported
After monitoring, ITS has confirmed that QPROD is functioning normally at this time. In the event that you experience any further issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Aug 30, 12:56 - Sep 1, 17:04 EST
[Scheduled] Avaya Telephone System Scheduled Maintenance
The scheduled maintenance has been completed.
Aug 31, 17:30 - Sep 1, 07:01 EST

August 2016

GeorgiaVIEW QPROD Performance Issues Reported
After monitoring the situation, ITS has confirmed the stability of QPROD. The system should continue operating normally. In the event that you experience any further issues with QPROD, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Aug 30, 11:46-12:14 EST
[Scheduled] Georgia Public Web Scheduled Maintenance- Fort Valley State University
The scheduled maintenance has been completed.
Aug 29, 06:01-07:00 EST
[Scheduled] PeachNet Network Scheduled Maintenance - Dalton State College
The scheduled maintenance has been completed.
Aug 29, 05:30-06:30 EST
[Scheduled] Scheduled Data Warehouse Maintenance
The scheduled maintenance has been completed.
Aug 27, 07:01-19:01 EST
[Scheduled] PeachNet Network Scheduled Maintenance- South Georgia State College (Douglas Campus)
The scheduled maintenance has been completed.
Aug 26, 23:00 - Aug 27, 07:01 EST
Communicator and Skype Issues Reported
ITS has confirmed that all Microsoft Communicator and Skype issues have been resolved and the system is functioning normally. In the event that you experience any further issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Aug 24, 08:18-08:50 EST
[Scheduled] GALILEO ProQuest Critical Maintenance
The scheduled maintenance has been completed.
Aug 20, 22:00 - Aug 21, 06:01 EST
[Scheduled] GALILEO OCLC Critical Maintenance
The scheduled maintenance has been completed.
Aug 21, 02:01-06:01 EST
Avaya Telephone System Issues Identified
After monitoring the situation for stability, ITS has confirmed that the Avaya Telephone System is functioning normally for all user in the USO Athens Office at this time. In the event that you experience any further issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Aug 19, 10:23-13:02 EST
[Scheduled] PeachNet Scheduled Maintenance- Gordon State College
The scheduled maintenance has been completed.
Aug 18, 22:01 - Aug 19, 07:01 EST
[Scheduled] SharePoint and MyPassword Scheduled Maintenance
The scheduled maintenance has been completed.
Aug 15, 23:01 - Aug 16, 01:01 EST
[Scheduled] Scheduled Data Warehouse Maintenance
The scheduled maintenance has been completed.
Aug 13, 06:01-12:00 EST
[Scheduled] PeachNet Network Scheduled Maintenance - Bainbridge College Early County
The scheduled maintenance has been completed.
Aug 11, 18:30-20:02 EST
[Scheduled] PeachNet Network Scheduled Maintenance - Skidaway Institute of Oceanography
The scheduled maintenance has been completed.
Aug 11, 06:30-08:01 EST
[Scheduled] PeachNet Network Scheduled Maintenance - Georgia Department of Audits
The scheduled maintenance has been completed.
Aug 10, 18:31-20:00 EST
[Scheduled] GGC Network and Infrastructure Scheduled Maintenance
The scheduled maintenance has been completed.
Aug 6, 16:01 - Aug 7, 11:00 EST
[Scheduled] UGA Campus Network Scheduled Maintenance
The scheduled maintenance has been completed.
Aug 6, 00:01-07:00 EST
[Scheduled] GGC Network and Infrastructure Scheduled Maintenance
The scheduled maintenance has been completed.
Aug 5, 18:00 - Aug 6, 06:01 EST
[Scheduled] PeachNet Scheduled Maintenance - Clayton State University
The scheduled maintenance has been completed.
Aug 4, 22:00 - Aug 5, 07:01 EST
[Scheduled] Avaya Telephone System Scheduled Maintenance
The scheduled maintenance has been completed.
Aug 3, 17:00-18:01 EST
[Scheduled] SharePoint and MyPassword Scheduled Maintenance
The scheduled maintenance has been completed.
Aug 1, 23:01 - Aug 2, 00:00 EST

July 2016

[Scheduled] GeorgiaFIRST MarketPlace Scheduled Maintenance
The scheduled maintenance has been completed.
Jul 29, 21:01 - Jul 31, 12:01 EST
GeorgiaFIRST Marketplace Issues Reported
ITS has confirmed that GeorgiaFIRST Marketplace is functioning normally at this time. In the event that you experience any further issues with GeorgiaFIRST Marketplace, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jul 29, 14:54-15:52 EST
[Scheduled] G2I Data Warehouse and Business Intelligence Scheduled Maintenance
The scheduled maintenance has been completed.
Jul 29, 10:50 EST
[Scheduled] GAcollege 411 is Becoming GAfutures
The scheduled maintenance has been completed.
Jul 21, 08:55 - Jul 26, 12:00 EST
[Scheduled] GaBEST Managed Services Scheduled Maintenance for Albany State University
The scheduled maintenance has been completed.
Jul 22, 18:00 - Jul 24, 22:00 EST
[Scheduled] PeachNet Network Scheduled Maintenance for University of Georgia
The scheduled maintenance has been completed.
Jul 21, 23:01 - Jul 22, 07:00 EST
PeachNet Cloud Backup Issues Reported
ITS has confirmed that PeachNet Cloud Backup is functioning normally at this time. In the event that you experience any further issues with PeachNet Cloud Backup, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jul 14, 09:13 - Jul 15, 16:44 EST
GIL-Find Issues Reported
ITS has confirmed that GIL-Find is functioning normally at this time. In the event that you experience any further issues with GIL-Find, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jul 15, 09:11-13:47 EST
[Scheduled] PeachNet Virtual Data Center Scheduled Maintenance
The scheduled maintenance has been completed.
Jul 15, 08:00-12:00 EST
[Scheduled] ITS Avaya Telephone System Maintenance
The scheduled maintenance has been completed.
Jul 14, 23:01 - Jul 15, 07:00 EST
[Scheduled] GIL-FIND Scheduled Maintenance
The scheduled maintenance has been completed.
Jul 14, 22:00-23:00 EST
[Scheduled] GaBEST Managed Services Scheduled Maintenance for Albany State University
The scheduled maintenance has been completed.
Jul 8, 09:45-11:53 EST
[Scheduled] GaBEST Managed Services Scheduled Maintenance for Bainbridge State
The scheduled maintenance has been completed.
Jun 30, 08:00 - Jul 5, 08:00 EST
[Scheduled] GaBEST Managed Services Scheduled Maintenance for Georgia Gwinnett
The scheduled maintenance has been completed.
Jun 30, 07:00 - Jul 1, 17:00 EST
[Scheduled] GaBEST Managed Services Scheduled Maintenance for Darton State College
The scheduled maintenance has been completed.
Jun 29, 20:01 - Jul 1, 12:00 EST
[Scheduled] GaBEST Managed Services Scheduled Maintenance for Atlanta Metropolitan State
The scheduled maintenance has been completed.
Jun 28, 18:30 - Jul 1, 08:30 EST
[Scheduled] GaBEST Managed Services Scheduled Maintenance for South Georgia State University
The scheduled maintenance has been completed.
Jun 30, 14:00 - Jul 1, 08:30 EST
[Scheduled] GaBEST Managed Services Scheduled Maintenance for Albany State University
The scheduled maintenance has been completed.
Jun 28, 17:01 - Jul 1, 08:00 EST
[Scheduled] GaBEST Managed Services Scheduled Maintenance for Fort Valley State
The scheduled maintenance has been completed.
Jun 30, 08:00 - Jul 1, 08:00 EST
[Scheduled] GaBEST Managed Services Scheduled Maintenance at Savannah State University
The scheduled maintenance has been completed.
Jun 30, 08:01 - Jul 1, 08:00 EST
[Scheduled] GaBEST Managed Service Scheduled Maintenance for Georgia Southwestern University
The scheduled maintenance has been completed.
Jun 30, 12:01 - Jul 1, 07:00 EST
[Scheduled] GaBEST Managed Services Scheduled Maintenance for Armstrong State
The scheduled maintenance has been completed.
Jun 30, 16:30 - Jul 1, 06:00 EST
[Scheduled] GaBEST Managed Services Scheduled Maintenance for Dalton State
The scheduled maintenance has been completed.
Jun 30, 12:01 - Jul 1, 00:00 EST

June 2016

[Scheduled] G2I Data Warehouse and Business Intelligence Scheduled Maintenance
The scheduled G2I Data Warehouse and Business Intelligence maintenance has been cancelled.
Jun 30, 14:38 EST
[Scheduled] Georgia Gwinnett College Degree Works Scheduled Maintenance
The scheduled maintenance has been completed.
Jun 24, 19:00 - Jun 28, 09:00 EST
[Scheduled] PeachNet Network Scheduled Maintenance
The scheduled maintenance has been completed.
Jun 27, 23:00 - Jun 28, 03:00 EST
Blackboard Collaborate Was Not Available
Users might have seen a "System Maintenance Notification" when trying to access Blackboard Collaborate sessions beginning Monday, June 27, 2016 at approximately 9:10 a.m. (EDT) and was resolved at approximately 9:31 a.m. (EDT). Additionally, Blackboard users might have experienced the same notification at approximately 9:57 a.m. (EDT) until approximately 10:15 a.m. (EDT). As of 10:15 a.m. (EDT), Monday, June 27, 2016, ITS has confirmed that all Blackboard Collaborate issues have been resolved and the system is functioning normally.
Jun 27, 10:37 EST
[Scheduled] USO Atlanta Wireless Scheduled Maintenance
The scheduled maintenance has been completed.
Jun 26, 23:00 - Jun 27, 03:00 EST
Blackboard Collaborate Issues Reported
ITS has confirmed that all Blackboard Collaborate issues have been resolved and the system is functioning normally.
Jun 24, 15:55-18:42 EST
[Scheduled] Georgia Public Web Scheduled Network Maintenance
The scheduled maintenance has been completed.
Jun 14, 23:01 - Jun 15, 07:01 EST
GIL Courier Service Schedule Interruption
ITS has confirmed that GIL Courier Service has resumed normal operations. In the event that you experience any further issues with the GIL Courier Service please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jun 9, 11:55 - Jun 10, 08:00 EST
[Scheduled] PeachNet Scheduled Maintenance- South Georgia State College
The scheduled maintenance has been completed.
Jun 9, 23:01 - Jun 10, 07:00 EST
[Scheduled] USO Exchange Scheduled Maintenance
The scheduled maintenance has been completed.
Jun 8, 23:00 - Jun 9, 02:00 EST
[Scheduled] PeachNet Emergency Network Maintenance
The scheduled maintenance has been completed.
Jun 6, 23:00 - Jun 7, 04:01 EST
G2I Data Warehouse and Business Intelligence Issues Identified
ITS has confirmed G2I Data Warehouse and Business Intelligence is functioning normally at this time. In the event that you experience any further issues with G2I Data Warehouse and Business Intelligence, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Jun 4, 12:02-16:04 EST
[Scheduled] PeachNet Maintenance - South Georgia State College
The scheduled maintenance has been completed.
Jun 3, 13:00-17:00 EST
[Scheduled] ITS Voicemail Maintenance
The scheduled maintenance has been completed.
Jun 2, 23:00 - Jun 3, 07:00 EST
[Scheduled] PeachNet Virtual Data Center Maintenance
The scheduled maintenance has been completed.
Jun 2, 08:00-12:00 EST
[Scheduled] PeachNet Cloud Backup Scheduled Maintenance
The scheduled maintenance has been completed.
Jun 1, 10:00-17:00 EST

May 2016

[Scheduled] PeachNet Scheduled Maintenance- GASO1 (Georgia Southern University)
The scheduled maintenance has been completed.
May 26, 23:01 - May 27, 07:00 EST
[Scheduled] PeachNet Scheduled Maintenance- Georgia Institute of Technology- Savannah (GTREP)
The scheduled maintenance has been completed.
May 25, 23:01 - May 26, 07:00 EST
[Scheduled] USO SharePoint Scheduled Maintenance
The scheduled maintenance has been completed.
May 25, 22:30 - May 26, 00:00 EST
[Scheduled] GeorgiaFIRST PeopleSoft (FPROD) Scheduled Maintenance
The scheduled maintenance has been completed.
May 20, 21:00 - May 21, 07:00 EST
[Scheduled] GeorgiaVIEW Emergency Maintenance for XPROD and QPROD
The scheduled maintenance has been completed.
May 18, 23:01 - May 19, 00:00 EST
PeachNet Network Issues in the Savannah Area Identified
ITS has confirmed that PeachNet in the Savannah area is functioning normally at this time. In the event that you experience any further issues with PeachNet, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 18, 07:51-08:48 EST
[Scheduled] PeachNet Network Scheduled Maintenance - GTREP
The scheduled maintenance has been completed.
May 17, 23:00 - May 18, 07:00 EST
[Scheduled] GSU and GPC GIL Services Maintenance
The scheduled maintenance has been completed.
May 12, 00:00 - May 17, 08:00 EST
[Scheduled] Web Services Scheduled Maintenance
The scheduled maintenance has been completed.
May 14, 09:01-13:00 EST
VPN Access Issues Reported
ITS has confirmed that VPN access issues have been resolved. In the event that you experience any further issues with VPN access please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 13, 09:52-10:15 EST
GeorgiaFIRST PeopleSoft Financial Service Issues Reported
ITS has confirmed that GeorgiaFIRST PeopleSoft Financial Service is functioning normally at this time. In the event that you experience any further issues with GeorgiaFIRST PeopleSoft Financial Service, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 12, 10:13-10:51 EST
[Scheduled] USO SharePoint Scheduled Maintenance
The scheduled maintenance has been completed.
May 11, 22:30 - May 12, 07:45 EST
[Scheduled] Scheduled Fiber Maintenance
The scheduled maintenance has been completed.
May 10, 23:01 - May 11, 07:00 EST
[Scheduled] USO SharePoint Scheduled Maintenance
The scheduled maintenance has been completed.
May 9, 23:00 - May 10, 07:00 EST
G2I Data Warehouse and Business Intelligence Issues Identified
ITS has confirmed that G2I Data Warehouse and Business Intelligence is functioning normally at this time. In the event that you experience any further issues with G2I Data Warehouse and Business Intelligence, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 6, 08:54-10:32 EST
[Scheduled] G2I Data Warehouse and Business Intelligence Scheduled Maintenance
The scheduled maintenance has been completed.
May 5, 17:00 - May 6, 08:00 EST
GeorgiaFIRST PeopleSoft Financial Service Issues Identified
After monitoring the situation, ITS has confirmed the stability of the GeorgiaFIRST PeopleSoft Financial Service. The system should continue operating normally. In the event that you experience any further issues with GeorgiaFIRST PeopleSoft Financials, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
May 3, 08:56 - May 4, 09:02 EST

April 2016

[Scheduled] PeachNet Virtual Data Center Scheduled Maintenance
The scheduled maintenance has been completed.
Apr 29, 08:00-12:00 EST
Communicator Issues Identified
ITS technical staff have addressed the certificate issue and confirmed that Communicator is functioning normally at this time. In the event that you experience any further issues with Communicator, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Apr 28, 09:59-14:23 EST
[Scheduled] USO Microsoft Office Communicator Scheduled Maintenance
The scheduled maintenance has been completed.
Apr 27, 23:01 - Apr 28, 02:00 EST
GIL-Find and Voyager Access Issues Reported
ITS has confirmed that GIL-Find and Voyager are functioning normally at this time. In the event that you experience any further issues with GIL-Find and Voyager, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Apr 25, 09:15 - Apr 26, 09:11 EST
GALILEO Access Issues Reported
ITS has confirmed that GALILEO is functioning normally at this time. In the event that you experience any further issues with GALILEO, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Apr 25, 12:24 - Apr 26, 09:10 EST
[Scheduled] PeachNet Virtual Data Center Scheduled Maintenance
This maintenance for the PeachNet Virtual Data Center has been canceled. If you have any additional questions, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Apr 21, 16:42 EST
GeorgiaFIRST Marketplace Issues Reported
ITS has confirmed that GeorgiaFIRST Marketplace is functioning normally at this time. In the event that you experience any further issues with GeorgiaFIRST Marketplace, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Apr 21, 09:58-10:51 EST
GIL Issues Identified
ITS has confirmed that GIl services are functioning normally at this time. In the event that you experience any further issues with GIL services, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Apr 19, 09:33-11:54 EST
PeachNet Cloud Backup Services Scheduled Maintenance Extended
ITS has confirmed that PeachNet Cloud Backup Services is functioning normally at this time. In the event that you experience any further issues with PeachNet Cloud Backup Services, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Apr 18, 14:40-16:27 EST
[Scheduled] PeachNet Cloud Backup Services Scheduled Maintenance
The scheduled maintenance has been completed.
Apr 18, 10:30-14:30 EST
Network Printing Issues Reported
ITS has confirmed that network printing is functioning normally at this time. In the event that you experience any further issues with network printing, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Apr 14, 09:55-10:14 EST
[Scheduled] PeachNet Scheduled Maintenance
The scheduled maintenance has been completed.
Apr 13, 23:00 - Apr 14, 03:30 EST
[Scheduled] USO Exchange Scheduled Maintenance
The scheduled maintenance has been completed.
Apr 12, 23:01 - Apr 13, 00:00 EST
[Scheduled] GeorgiaFIRST Marketplace Scheduled Maintenance
The scheduled maintenance has been completed.
Apr 8, 21:00 - Apr 10, 12:00 EST
[Scheduled] GeorgiaFIRST Marketplace Scheduled Maintenance
Please disregard this maintenance notification as the scheduled times are not accurate. An updated version will be posted momentarily. We apologize for the inconvenience.
Apr 8, 09:00-09:23 EST
[Scheduled] PeachNet Emergency Maintenance at UGA Data Center
The scheduled maintenance has been completed.
Apr 4, 23:00-23:30 EST
[Scheduled] USO Exchange Scheduled Maintenance
The scheduled maintenance has been completed.
Mar 31, 23:00 - Apr 1, 00:00 EST

March 2016

[Scheduled] GALILEO Ebrary Scheduled Maintenance
The scheduled maintenance has been completed.
Mar 30, 19:00-21:00 EST
GeorgiaVIEW XPROD Issues Reported
After monitoring the situation for several hours, ITS has confirmed the stability of XPROD. The system should continue operating normally. More in-depth information regarding the incident, its cause, and ITS’ response will be posted here in the near future. In the event that you experience any further issues with XPROD, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Mar 28, 10:34-14:51 EST
GeorgiaVIEW QPROD Issues Reported
After monitoring the situation overnight, ITS has confirmed the stability of QPROD. The system should continue operating normally. More in-depth information regarding the incident, its cause, and ITS’ response will be posted here in the near future. In the event that you experience any further issues with QPROD, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Mar 27, 20:58 - Mar 28, 14:35 EST
Galileo Interconnected Library Issues Reported
After monitoring the situation overnight, ITS has confirmed the stability of GIL. The system should continue operating normally. In the event that you experience any further issues with GIL please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Mar 27, 21:56 - Mar 28, 08:10 EST
GALILEO Issues Reported
ITS has confirmed that GALILEO is operating normally. In the event that you experience any further issues with GALILEO please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Mar 27, 22:30 - Mar 28, 01:27 EST
GALILEO Issues Reported
ITS has confirmed that GIL-Find is functioning normally at this time. In the event that you experience any further issues with GIL-Find, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Mar 25, 13:47-14:17 EST
[Scheduled] QPROD Scheduled Maintenance
The scheduled maintenance has been completed.
Mar 23, 18:00-19:00 EST
Blackboard Collaborate Issues Reported
ITS has confirmed that all Blackboard Collaborate issues have been resolved and the system is functioning normally.
Mar 22, 13:49-13:52 EST
[Scheduled] USO Communicator and SharePoint Scheduled Maintenance
The scheduled maintenance has been completed.
Mar 17, 23:01 - Mar 18, 01:30 EST
[Scheduled] PeachNet Virtual Data Center Scheduled Maintenance
The scheduled maintenance has been completed.
Mar 17, 08:00-10:00 EST
[Scheduled] USO Exchange Scheduled Maintenance
The scheduled maintenance has been completed.
Mar 15, 23:01 - Mar 16, 07:00 EST
GeorgiaFIRST PeopleSoft Financial Service Issues Reported
ITS has confirmed that GeorgiaFIRST PeopleSoft Financial Service is functioning normally at this time. In the event that you experience any further issues with GeorgiaFIRST PeopleSoft Financial Service please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Mar 14, 09:15-10:17 EST
[Scheduled] GALILEO ProQuest Critical Maintenance
The scheduled maintenance has been completed.
Mar 12, 22:00 - Mar 13, 06:00 EST
GIL-Find Access Issues Reported
ITS has confirmed that GIL-Find is functioning normally at this time. All previously impacted institutions should now be on their normal, up-to-date instances of GIL-Find. In the event that you experience any further issues with GIL, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Mar 11, 09:06-13:59 EST
GeorgiaVIEW QPROD Issues Reported
The emergency QPROD maintenance was successfully completed. ITS can confirm that QPROD is functioning normally at this time. In the event that you experience any further issues with QPROD, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Mar 10, 11:40-23:29 EST
GeorgiaVIEW XPROD Issues Reported
After monitoring the situation overnight, ITS Network Support Services has confirmed the stability of XPROD. The system should continue operating normally. In the event that you experience any further issues with XPROD, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Mar 9, 11:08 - Mar 10, 08:55 EST
[Scheduled] PeachNet Network Scheduled Maintenance for Georgia Gwinnett College
The scheduled maintenance has been completed.
Mar 9, 22:00 - Mar 10, 07:00 EST
[Scheduled] USO Exchange and SharePoint Scheduled Maintenance
The scheduled maintenance has been completed.
Mar 9, 23:00 - Mar 10, 07:00 EST
GALILEO Issues Reported
ITS has confirmed that GALILEO is functioning normally at this time. In the event that you experience any further issues with GALILEO, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Mar 8, 10:00 - Mar 9, 10:19 EST
PeachNet Network Issues Reported for College of Coastal Georgia (3/4/2016)
As of 10:45 a.m., power and network connections have been verified and connections are stable. No further outages are expected.
Mar 4, 08:48-10:54 EST
[Scheduled] PeachNet Virtual Data Center Scheduled Maintenance
The scheduled maintenance has been completed.
Mar 4, 08:00-10:00 EST

February 2016

No incidents reported for this month.

January 2016

No incidents reported for this month.

December 2015

No incidents reported for this month.

November 2015

No incidents reported for this month.

October 2015

No incidents reported for this month.