SYSTEMS STATUS

GeorgiaBEST Managed Services Issue Reported

Incident Report for USG Services

Resolved

Information Technology Services (ITS) has confirmed that GeorgiaBEST Managed Services is functioning normally at this time.

In the event that you experience any further issues with access to GeorgiaBEST Managed Services, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Posted Jul 03, 2025 - 16:29 EDT

Identified

Several Banner Managed Services production Banner environments are currently unavailable due to year end table freeze activities. Year-end table freeze is currently in effect across all campuses. As a result, Banner is operating in restricted mode, and most pages are temporarily inaccessible. Each institution's production Banner environment will be unavailable at some point during this process.

Please contact your campus technical staff or appropriate campus offices if you require additional assistance.
Posted Jun 30, 2025 - 17:18 EDT
This incident affected: GeorgiaBEST Banner Managed Services (Abraham Baldwin Agricultural College, Albany State University, Atlanta Metropolitan State College, Clayton State University, College of Coastal Georgia, Columbus State University, Dalton State College, East Georgia State College, Fort Valley State University, Georgia College and State University, Georgia Gwinnett College, Georgia Southern University, Georgia Southwestern State University, Gordon State College, Middle Georgia State University, Savannah State University, South Georgia State College, University of West Georgia, Valdosta State University).