Mitel Telephone System Scheduled Maintenance
Scheduled Maintenance
Report for USG Services
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Network Support Services (NSS) and System Support Services (SSS) will work to patch the Mitel phone servers using the vendor provided workarounds. This maintenance will occur on Tuesday, June 18, 2024, from 6:00 p.m. until Wednesday, June 19, 2024, at 6:00 a.m.
Users may experience issues during the window.
If you experience issues with making a call to the ITS Helpdesk main line (706-583-2001) during this maintenance, please send an email to: helpdesk@usg.edu or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404-831-3669.
Sites affected:
- Georgia Library Service for the Blind and Print Disabled
- USO Athens Office (ITS Helpdesk)
- USO Shared Services Center
Users may experience issues during the window.
If you experience issues with making a call to the ITS Helpdesk main line (706-583-2001) during this maintenance, please send an email to: helpdesk@usg.edu or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404-831-3669.
Sites affected:
- Georgia Library Service for the Blind and Print Disabled
- USO Athens Office (ITS Helpdesk)
- USO Shared Services Center
This scheduled maintenance affected: PeachNet Network (Georgia Public Library Service, USO Athens Office, USO Atlanta Office, USO Shared Services Center).