Mitel Telephone System Scheduled Maintenance
Scheduled Maintenance Report for USG Services
The scheduled maintenance has been completed.
Posted Jun 19, 2024 - 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 18, 2024 - 18:00 EDT
Network Support Services (NSS) and System Support Services (SSS) will work to patch the Mitel phone servers using the vendor provided workarounds. This maintenance will occur on Tuesday, June 18, 2024, from 6:00 p.m. until Wednesday, June 19, 2024, at 6:00 a.m.

Users may experience issues during the window.

If you experience issues with making a call to the ITS Helpdesk main line (706-583-2001) during this maintenance, please send an email to: or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404-831-3669.

Sites affected:
- Georgia Library Service for the Blind and Print Disabled
- USO Athens Office (ITS Helpdesk)
- USO Shared Services Center
Posted Jun 18, 2024 - 14:57 EDT
This scheduled maintenance affected: PeachNet Network (Georgia Public Library Service, USO Athens Office, USO Atlanta Office, USO Shared Services Center).