Network Outage - Columbus State University
Incident
Report for USG Services
Resolved
After monitoring the situation, Communications Consulting Group (CCG) has confirmed that the vendor has cleared the site. The system should continue operating normally.
In the event that you experience any further issues with network access at Columbus State University, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
In the event that you experience any further issues with network access at Columbus State University, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Monitoring
Communications Consulting Group (CCG) is reporting that the vendor has our fibers back together and all associated alarms have cleared. Crews are not hands off yet but we don’t anticipate any more interruptions. We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Identified
Communications Consulting Group (CCG) has confirmed that a vendor is currently performing fiber maintenance on the section of fiber that is folded. The maintenance is scheduled from 12:00 a.m. until 6:00 a.m. but is not expected to last the entire time.
Additional information will be posted here as it becomes available.
Additional information will be posted here as it becomes available.
Investigating
Information Technology Services (ITS) is currently investigating reports of a network outage at Columbus State University (COL). Affected users may be experiencing problems with access to the network.
Additional information will be posted here when it becomes available.
Additional information will be posted here when it becomes available.
This incident affected: PeachNet Network (Columbus State University) and GeorgiaVIEW Online Learning (Columbus State University (XPROD)).