Multi-Site DOE Outages Reported – DOE-K-12

Incident Report for USG Services

Resolved

Network Support Services (NSS) has confirmed that the fiber cut has been repaired and and no further disruptions are expected.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

Posted Nov 11, 2025 - 12:56 EST

Investigating

Network Support Services (NSS) is reporting a multi-site DOE outage. All sites have ATC as their last mile provider. ENA has been notified and is currently working with vendors to investigate the cause, which may be related to a fiber cut. There is no ETR currently. Updates will be provided when possible.

Sites Affected:

-Camden County Schools
-Glynn County Schools
-McIntosh County Schools

Posted Nov 07, 2025 - 12:39 EST

This incident affected: GA DOE K-12 Network.