Mitel Telephone System Scheduled Maintenance
Scheduled Maintenance
Report for USG Services
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Network Support Services (NSS) Telephony will be updating the certificates for the Mitel servers.
The maintenance window is scheduled for Wednesday, March 11, 2026, at 7:00 p.m. until Thursday, March 12, 2026, at 3:00 a.m.
Impacts to the Mitel phone system can be expected as part of the server reboots. Phone system functionality will be tested after completion of the updates.
If you experience issues with making a call to the USG Service Desk main line (877-251-2644) during this maintenance, please send an email to: support@usg.edu or if your matter is of an urgent nature, please contact the USG Service Desk after-hours on call phone at 404-831-3669.
The maintenance window is scheduled for Wednesday, March 11, 2026, at 7:00 p.m. until Thursday, March 12, 2026, at 3:00 a.m.
Impacts to the Mitel phone system can be expected as part of the server reboots. Phone system functionality will be tested after completion of the updates.
If you experience issues with making a call to the USG Service Desk main line (877-251-2644) during this maintenance, please send an email to: support@usg.edu or if your matter is of an urgent nature, please contact the USG Service Desk after-hours on call phone at 404-831-3669.
This scheduled maintenance affected: Internal USO Services (USO Telephone System) and PeachNet Network (Georgia Public Library Service, USO Athens Office, USO Atlanta Office, USO Georgia Film Academy, USO Shared Services Center).