OneUSG Connect Benefits: Alight - Service Temporarily Unavailable

Incident Report for USG Services

Resolved

The OneUSG Connect – Benefits: Alight website is now available.

In the event that you experience any further issues with access to OneUSG Connect – Benefits: Alight, please contact OneUSG Connect - Benefits at 844-587-4236.

Posted Feb 20, 2026 - 16:40 EST

Update

We are continuing to investigate this issue.

Posted Feb 16, 2026 - 10:21 EST

Investigating

The OneUSG Connect – Benefits: Alight website is temporarily unavailable. For immediate support, call OneUSG Connect - Benefits at 844-587-4236.

Posted Feb 12, 2026 - 11:53 EST

This incident affected: OneUSG Connect (OneUSG Connect – Benefits: Alight).