SYSTEMS STATUS

GeorgiaBEST Banner Managed Services Issue Reported - Atlanta Metropolitan State College

Incident Report for USG Services

Resolved

Information Technology Services (ITS) has confirmed that GeorgiaBEST Managed Services is functioning normally at this time.

In the event that you experience any further issues with access to GeorgiaBEST Managed Services, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Posted Mar 28, 2025 - 09:39 EDT

Update

Information Technology Services (ITS) has confirmed that GeorgiaBEST Managed Services is functioning normally at this time.

In the event that you experience any further issues with access to GeorgiaBEST Managed Services, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Posted Mar 28, 2025 - 08:45 EDT

Monitoring

Information Technology Services (ITS) has restored full functionality of Banner access at Atlanta Metropolitan State College. We will continue to monitor this system for stability. If you are still experiencing issues with access to Banner, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Posted Mar 25, 2025 - 16:16 EDT

Investigating

Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services.
Affected users may be experiencing issues connecting to Banner Application Navigator Admin Pages. Additional information will be posted here when the issues are confirmed.
Posted Mar 24, 2025 - 15:25 EDT
This incident affected: GeorgiaBEST Banner Managed Services (Atlanta Metropolitan State College).