Mitel Telephone System Scheduled Maintenance
Scheduled for Aug 31, 18:00 EDT - Sep 1, 02:00 EDT
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Scheduled
The Systems Virtualization team will be applying a bug fix to address backup errors on the Mitel servers. Network Support Services (NSS) Telephony will verify phone system functionality after service has been restored.
The maintenance window will occur on Monday, August 31, 2026, starting at 6:00 p.m. until Tuesday, September 1, 2026, at 2:00 a.m.
Impacts can be expected as the servers will need to be temporarily powered off to apply the fix in the virtual server manager.
If you experience issues with making a call to the USG Service Desk main line (877-251-2644) during this maintenance, please send an email to: support@usg.edu or if your matter is of an urgent nature, please contact the USG Service Desk after-hours on call phone at 404-831-3669.
Sites affected:
- Georgia Library Service for the Blind and Print Disabled
- USO Athens Office
- USO Shared Services Center
The maintenance window will occur on Monday, August 31, 2026, starting at 6:00 p.m. until Tuesday, September 1, 2026, at 2:00 a.m.
Impacts can be expected as the servers will need to be temporarily powered off to apply the fix in the virtual server manager.
If you experience issues with making a call to the USG Service Desk main line (877-251-2644) during this maintenance, please send an email to: support@usg.edu or if your matter is of an urgent nature, please contact the USG Service Desk after-hours on call phone at 404-831-3669.
Sites affected:
- Georgia Library Service for the Blind and Print Disabled
- USO Athens Office
- USO Shared Services Center
This scheduled maintenance affects: Internal USO Services (USO Telephone System) and PeachNet Network (Georgia Public Library Service, USO Athens Office, USO Shared Services Center).