GeorgiaVIEW D2L Impacting Event Notification – Analytics Builder
Incident
Report for USG Services
Resolved
Information Technology Services (ITS) has confirmed that Brightspace by D2L is now functioning normally.
In the event that you experience any further issues with Brightspace, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
In the event that you experience any further issues with Brightspace, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Identified
Information Technology Services (ITS) has identified a service disruption with Brightspace - Analytics Builder. The issue is stemming from an AWS problem, and we are waiting on the vendor for a complete resolution.
Users at the following Institutions and organizations may be affected:
USG XPROD Institutions:
* Georgia State University
* University of North Georgia
Users at the following Institutions and organizations may be affected:
USG XPROD Institutions:
* Georgia State University
* University of North Georgia
Investigating
Information Technology Services (ITS) is currently investigating reports of a service disruption with Brightspace - Analytics Builder. It is unavailable currently, starting from January 21, 2026, at 9:00 p.m. (UTC)
Users at the following Institutions and organizations may be affected:
USG XPROD Institutions:
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia State University
* University of North Georgia
Additional information will be posted here when the issues are confirmed.
Users at the following Institutions and organizations may be affected:
USG XPROD Institutions:
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia State University
* University of North Georgia
Additional information will be posted here when the issues are confirmed.
This incident affected: GeorgiaVIEW Online Learning (Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD), Georgia State University (XPROD), University of North Georgia (XPROD)).