ServiceNow Upgrade - Yokohama

Scheduled Maintenance Report for USG Services

Completed

The scheduled maintenance has been completed.

Posted Sep 26, 2025 - 07:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 25, 2025 - 18:00 EDT

Update

We will be undergoing scheduled maintenance during this time.

Posted Sep 22, 2025 - 17:03 EDT

Scheduled

The USG instance of ServiceNow will be upgraded from Washington DC to the new Yokohama version on Thursday, September 25.

• The system will remain accessible during the maintenance window.
• Although no user impact is expected, we recommend waiting until the upgrade is fully completed before utilizing the platform.

This maintenance will occur on Thursday, September 25, 2025, at 6:00 p.m. and last until Friday, September 26, 2025, at 7:00 a.m.

Posted Sep 22, 2025 - 15:00 EDT

This scheduled maintenance affected: ServiceNow.