GeorgiaBEST Managed Services Issue Reported - Unexpected Disruption Resolved

Incident Report for USG Services

Resolved

Due to an underlying infrastructure issue on Thursday, July 23, 2026, Banner services for Georgia Southern University – East Georgia Campus, Georgia Southern University and Middle Georgia State University were unexpectedly disrupted as follows:

-Georgia Southern University: 5:45 PM - 6:17 PM

-Middle Georgia State University: 5:57 PM - 6:09 PM

-Georgia Southern University – East Georgia Campus: 5:43 PM - 6:09 PM

If you are still experiencing issues with GeorgiaBEST Managed Services, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

Posted Jul 24, 2026 - 13:26 EDT

This incident affected: GeorgiaBEST Banner Managed Services (Georgia Southern University – East Georgia Campus, Georgia Southern University, Middle Georgia State University).