Information Technology Services (ITS) has confirmed that issues affecting some Microsoft 365 services following updates have been resolved.
In the event that you experience any further issues with functionality in Microsoft 365, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Posted Sep 03, 2026 - 16:18 EDT
Investigating
Information Technology Services (ITS) is aware of an issue affecting some Microsoft 365 services following updates implemented by Microsoft on August 31, 2026. Users may experience intermittent service disruptions, performance degradation, authentication issues, or unexpected application behavior.
Our team is actively monitoring the situation and working with Microsoft to identify the root cause and determine the appropriate remediation steps.
Impact:
- Some users may be unable to access Microsoft 365 applications or services. - Delays or intermittent failures may occur when using Outlook, Teams, SharePoint, OneDrive, or other Microsoft 365 services. - Service performance may be slower than expected.
Current Actions:
- Monitoring Microsoft's service health advisories. - Collecting reports from affected users. - Working with Microsoft support and engineering teams to assess the impact and resolution options.
Updates will be posted here as they become available.
Posted Sep 02, 2026 - 13:26 EDT
This incident affected: Internal USO Services (USO Microsoft 365).