Network Outage - Augusta University - AUG, MCGN & MCGA
Incident
Report for USG Services
Resolved
After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of Augusta University - Summerville Campus (AUG), Augusta University - NOC (MCGN) and Augusta University - Annex (MCGA). The system should continue operating normally.
In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Update
Further updates regarding this outage will be posted under Network Outage - Multiple Campus Outage:
https://status.usg.edu/incidents/7tg2xzrz3sry
https://status.usg.edu/incidents/7tg2xzrz3sry
Identified
We bypassed equipment that lost power at AUG and were able to restore service to MCGA and MCGN.
AUG will remain down until power is restored to all of the equipment at the site.
AUG will remain down until power is restored to all of the equipment at the site.
Investigating
Information Technology Services (ITS) is currently investigating reports of a network outage at Augusta University - Summerville Campus (AUG), Augusta University - NOC (MCGN) and Augusta University - Annex (MCGA).
Affected users may be experiencing problems with access to the network. Additional information will be posted here when it becomes available.
Affected users may be experiencing problems with access to the network. Additional information will be posted here when it becomes available.
This incident affected: GeorgiaVIEW Online Learning (Augusta University) and PeachNet Network (Augusta University).