Avaya Telephone System Scheduled Maintenance
Scheduled Maintenance Report for USG Services
The scheduled maintenance has been completed.
Posted Sep 02, 2020 - 07:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 01, 2020 - 23:00 EDT
Network Support Services (NSS) along with Avaya will be performing maintenance on the USG Telephone System.. This maintenance will occur on Tuesday, September 1, 2020 at 11:00 p.m. until Wednesday, September 2, 2020 at 7:00 a.m.

Short duration (less than 10 minute) outages to telephone and voicemail services are expected. Extended outages or issues are not expected, though NSS has requested a full-length maintenance window in case troubleshooting is required.

Services affected:

- USO Athens (DB300)
- USO Atlanta
- Georgia Public Library Service (GPLS)
- Georgia Archives
- Georgia Libraries for Accessible Statewide Services (GLASS)

If you experience issues with making a call to the ITS Helpdesk main line (706-583-2001) during this maintenance, please send an email to: or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404-831-3669.
Posted Aug 31, 2020 - 12:56 EDT
This scheduled maintenance affected: Internal USO Services (USO Telephone System) and PeachNet Network (Georgia Archives, Georgia Public Library Service, USO Athens Office, USO Atlanta Office).