Network Outage Affecting Multiple DOE Locations

Incident Report for USG Services

Resolved

Information Technology Services (ITS) has confirmed that the fiber repairs are complete, and the vendor is hands-off. Network access to the affected sites is functioning normally at this time.

If you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

Posted Dec 04, 2024 - 14:56 EST

Investigating

Information Technology Services (ITS) is reporting a fiber cut is currently affecting some Windstream last-mile locations. Splicers are on site working on the repairs, and no ETR is available. Updates will be posted as they become available.

The following schools are being affected by this outage:

- Calhoun County
- Grady County
- Brooks County

Posted Dec 04, 2024 - 07:43 EST

This incident affected: GA DOE K-12 Network.