GeorgiaVIEW QPROD Holding Tank Issues Reported
Incident
Report for USG Services
Resolved
Information Technology Services (ITS) has confirmed that the Holding Tank processes for GeorgiaVIEW D2L QPROD are functioning normally at this time.
In the event that you experience any further issues with the Holding Tank processes, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
In the event that you experience any further issues with the Holding Tank processes, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Monitoring
Information Technology Services (ITS) has confirmed that the Holding Tank processes for GeorgiaVIEW D2L QPROD are functioning normally at this time. We will continue to monitor this system for stability.
Institutions affected:
* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
Institutions affected:
* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
Investigating
Information Technology Services (ITS) is currently investigating reports of service degradation with the GeorgiaVIEW QPROD Holding Tank processing to the Online Learning Environment. Affected users may experience problems with data load processing from the Holding Tank to the Learning Environment. Any institution experiencing an issue with their data load should submit a ticket to the ITS Helpdesk at https://www.usg.edu/customer_services/. Additional information will be posted here when the issues are confirmed.
Users at the following Institutions and organizations may be affected:
* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
Users at the following Institutions and organizations may be affected:
* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
This incident affected: GeorgiaVIEW Online Learning (GeorgiaVIEW Online Learning Environment (QPROD)).