Scheduled Banner Maintenance - Gordon State College (GSC), Savannah State University (SSU), University of West Georgia (UWG), Valdosta State University (VSU) & Albany State University (ASU)
Scheduled Maintenance
Report for USG Services
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Information Technology Services (ITS) will perform Banner database maintenance on Saturday, December 21, 2024, from 7:00 a.m. until Sunday, December 22, 2024, at 7:00 a.m.
During this period, the following Banner production services will be unavailable for the campuses below:
- Gordon State College (GSC)
- Savannah State University (SSU)
- University of West Georgia (UWG)
- Valdosta State University (VSU)
MORE INFORMATION AND SUPPORT
For emergency, business interruption or other production down situations, immediately call the ITS Helpdesk at (706) 583-2001 or 1-888-875-3697 (toll-free within Georgia). For noncritical issues, log in with your username and password at https://usg.service-now.com/usgsp to submit a ticket.
RESOURCES
Information on ITS Service Level Guidelines and the maintenance schedule can be found at http://www.usg.edu/customer_services/service_level_guidelines. The operational status of USG IT systems and services can be found at http://status.usg.edu.
During this period, the following Banner production services will be unavailable for the campuses below:
- Gordon State College (GSC)
- Savannah State University (SSU)
- University of West Georgia (UWG)
- Valdosta State University (VSU)
MORE INFORMATION AND SUPPORT
For emergency, business interruption or other production down situations, immediately call the ITS Helpdesk at (706) 583-2001 or 1-888-875-3697 (toll-free within Georgia). For noncritical issues, log in with your username and password at https://usg.service-now.com/usgsp to submit a ticket.
RESOURCES
Information on ITS Service Level Guidelines and the maintenance schedule can be found at http://www.usg.edu/customer_services/service_level_guidelines. The operational status of USG IT systems and services can be found at http://status.usg.edu.
This scheduled maintenance affected: GeorgiaBEST Banner Managed Services (Gordon State College, Savannah State University, University of West Georgia, Valdosta State University).