After monitoring the situation, D2L has confirmed the stability of Brightspace email in the GeorgiaVIEW QPROD and XPROD Brightspace/D2L Online Learning Environment. The approximate impact timings were Thursday, January 9, 2020 from 10:00 a.m. until 11:00 a.m. ET. The exact timings will be provided by D2L in a pending post-mortem. The system should continue operating normally.
In the event that you experience any further issues with Brightspace email messages, please contact the ITS Helpdesk at email@example.com