SYSTEMS STATUS
PeachNet Scheduled Maintenance - AHN Data Center Firewall Swap
Scheduled Maintenance Report for USG Services
Completed
The scheduled maintenance has been completed.
Posted Nov 22, 2020 - 07:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 21, 2020 - 23:00 EST
Update
We will be undergoing scheduled maintenance during this time.
Posted Nov 20, 2020 - 15:43 EST
Scheduled
Network Support Services (NSS) will be upgrading the Palo Alto 5050 firewalls in Athens with Palo Alto 5250's. This maintenance will occur on Saturday, November 21, 2020 at 11:00 p.m. until Sunday, November 22, 2020 at 7:00 a.m. Service interruptions are anticipated during this maintenance for services located in the DB300 Data Center.

DB300/ITS Athens telephony will be unavailable for the duration of the maintenance window. Voicemail for the following locations will be unavailable for the duration of the window:

-Georgia Archives
-Georgia Libraries for Accessible Statewide Services (GLASS)
-Georgia Public Library Service (GPLS)
-USO Athens Office
-USO Atlanta Office

Telephony will continue to work in local survivability for the following sites:

-Georgia Archives
-Georgia Libraries for Accessible Statewide Services (GLASS)
-Georgia Public Library Service (GPLS)
-USO Atlanta Office

If you experience issues with making a call to the ITS Helpdesk main line (706-583-2001) during this maintenance, please send an email to: helpdesk@usg.edu or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404-831-3669.

Components Affected:

- Augusta University Financials
- Data Warehouse and Business Intelligence
- ITS Data Center (DB300)
- FS1 File Sharing Service
- GALILEO
- GeorgiaBEST Banner Managed Services
- GeorgiaBEST Degree Works Managed Services
- GeorgiaFIRST PeopleSoft Financials
- GeorgiaFIRST Marketplace
- Georgia Public Library Service
- INGRESS Registration Sharing System
- MOVEit Managed File Transfer (files.usg.edu)
- OneUSG Connect – Database
- OneUSG Connect – Employee and Manager Self-Service
- OneUSG Connect – KABA Time Clocks
- USO Athens Office
- USO Atlanta Office
- USO BoardEffect
- USO SharePoint/OneDrive
- USO SSO
- USO Telephone System
- USO VPN
- Web Services (www.usg.edu)
Posted Nov 09, 2020 - 16:42 EST
This scheduled maintenance affected: Augusta University Financials (Augusta University Financials), GeorgiaFIRST Financials (GeorgiaFIRST PeopleSoft Financials, GeorgiaFIRST Marketplace), GALILEO - Georgia's Virtual Library (GALILEO), GeorgiaBEST Banner Managed Services (Abraham Baldwin Agricultural College, Albany State University, Atlanta Metropolitan State College, Clayton State University, College of Coastal Georgia, Columbus State University, Dalton State College, East Georgia State College, Fort Valley State University, Georgia College and State University, Georgia Gwinnett College, Georgia Southern University, Georgia Southwestern State University, Gordon State College, Middle Georgia State University, Savannah State University, South Georgia State College, University of West Georgia, Valdosta State University), GeorgiaBEST Degree Works Managed Services (Abraham Baldwin Agricultural College, Albany State University, Atlanta Metropolitan State College, College of Coastal Georgia, Columbus State University, Dalton State College, Fort Valley State University, Georgia Gwinnett College, Georgia Southwestern State University, Middle Georgia State University, Savannah State University, South Georgia State College), OneUSG Connect (OneUSG Connect – Database, OneUSG Connect – Employee and Manager Self-Service, OneUSG Connect – KABA Time Clocks), Internal USO Services (FS1 File Sharing Service, USO BoardEffect, USO SharePoint / OneDrive, USO SSO, USO Telephone System, USO VPN), Data Warehouse and Business Intelligence, INGRESS Registration Sharing System, MOVEit Managed File Transfer, Web Services (www.usg.edu), and PeachNet Network (Georgia Public Library Service, ITS Data Center (DB300), USO Athens Office, USO Atlanta Office).