SYSTEMS STATUS

GeorgiaFIRST Financials and Augusta University Financials

Incident Report for USG Services

Resolved

After monitoring for stability, the GeorgiaFIRST Financials (FPROD) and Augusta University Financials (AUFPROD) services have remained stable. The system should continue operating normally.

In the event that you experience any further issues, please contact the ITS Helpdesk at Helpdesk@usg.edu and 706-583-2001.
Posted Oct 31, 2024 - 14:32 EDT

Monitoring

GeorgiaFIRST Financials (FPROD) and Augusta University Financials (AUFPROD) services has been restored, and should now be back up. Information Technology Services (ITS) will continue monitoring for stability again.

If you are still experiencing issues with access to GeorgiaFIRST Financials and Augusta University Financials, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Posted Oct 30, 2024 - 16:12 EDT

Identified

Information Technology Services (ITS) is currently investigating reports of issues with access to GeorgiaFIRST Financials and Augusta University Financials. Affected users may be experiencing problems with access. Additional information will be posted here as it becomes available.
Posted Oct 30, 2024 - 13:16 EDT

Monitoring

GeorgiaFIRST Financials (FPROD) and Augusta University Financials (AUFPROD) services has been restored, and should now be back up. Information Technology Services (ITS) will continue monitoring for stability.

If you are still experiencing issues with access to GeorgiaFIRST Financials and Augusta University Financials, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Posted Oct 30, 2024 - 12:35 EDT

Investigating

Information Technology Services (ITS) is currently investigating reports of issues with access to GeorgiaFIRST Financials and Augusta University Financials. Affected users may be experiencing problems with access. Additional information will be posted here as it becomes available.
Posted Oct 30, 2024 - 10:20 EDT
This incident affected: GeorgiaFIRST Financials (GeorgiaFIRST PeopleSoft Financials, GeorgiaFIRST Marketplace) and Augusta University Financials (Augusta University Financials, Augusta Health eShop).