Maintenance for USO Single Sign-On (SSO)
Scheduled Maintenance
Report for USG Services
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Systems Support Services (SSS) and Network Support Services (NSS) will be performing maintenance to update the load balancing priority for the backend servers for USO Single Sign-On (SSO).
This maintenance will occur on Friday, February 13, 2026, from 7:00 p.m. until 10:00 p.m.
Services Involved:
*USO Single Sign-On (SSO)
*USO VPN
Involved Applications:
*Adobe SSO
*Enterprise Data Management and Analytics - APEX
*DocuSign
*KnowBe4
*OneUSG Connect – Benefits: Alight
*OneUSG Connect - Employee and Manager Self-Service
*PagerDuty
*ServiceNow
*Smartsheet
*Splunk Cloud
*Tenable Cloud
*Xmedius - Web Fax Service
User Impact: This maintenance should not be service impacting.
This maintenance will occur on Friday, February 13, 2026, from 7:00 p.m. until 10:00 p.m.
Services Involved:
*USO Single Sign-On (SSO)
*USO VPN
Involved Applications:
*Adobe SSO
*Enterprise Data Management and Analytics - APEX
*DocuSign
*KnowBe4
*OneUSG Connect – Benefits: Alight
*OneUSG Connect - Employee and Manager Self-Service
*PagerDuty
*ServiceNow
*Smartsheet
*Splunk Cloud
*Tenable Cloud
*Xmedius - Web Fax Service
User Impact: This maintenance should not be service impacting.
This scheduled maintenance affected: Enterprise Data Management and Analytics (Data Collections, Data Warehouse), OneUSG Connect (OneUSG Connect – Employee and Manager Self-Service, OneUSG Connect – Benefits: Alight), Internal USO Services (USO SSO, USO VPN, USO Corporate Applications), and ServiceNow, USO Cybersecurity Alerts.