After continued monitoring, Information Technology Services (ITS) has confirmed the stability of the GeorgiaVIEW QPROD and XPROD Brightspace/D2L Online Learning Environment. The system should continue operating normally.
In the event that you experience any further issues with the GeorgiaVIEW QPROD and XPROD Brightspace/D2L Online Learning Environment, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Posted Jan 02, 2020 - 09:13 EST
Monitoring
Information Technology Services (ITS) has restored full functionality of the GeorgiaVIEW QPROD and XPROD Brightspace/D2L Online Learning Environment. We will continue to monitor this system for stability. If you are still experiencing issues with access to the GeorgiaVIEW QPROD and XPROD Brightspace/D2L Online Learning Environment, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
Posted Dec 31, 2019 - 17:03 EST
Identified
Information Technology Services (ITS) is currently investigating reports of intermittent access issues with the GeorgiaVIEW QPROD and XPROD Brightspace/D2L Online Learning Environment. Users at the following Institutions and organizations may be affected:
QPROD:
* Albany State University * Atlanta Metropolitan State College * Georgia College and State University * Georgia Gwinnett College * Georgia Highlands College * Gordon State College * Kennesaw State University * Savannah State University * South Georgia State College * University of Georgia * USG Training Initiatives * GeorgiaVIEW Community
XPROD:
* Abraham Baldwin Agricultural College * Clayton State University * College of Coastal Georgia * Columbus State University * Competency Based Education * Dalton State College * East Georgia State College * Fort Valley State University * Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) * Georgia Southern University * Georgia Southwestern State University * Georgia State University * Middle Georgia State University * University of North Georgia * University of West Georgia * USG Human Resources Office of Organizational Development * USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) * Valdosta State University
Affected users may be experiencing intermittent Brightspace/D2L access issues. Additional information will be posted here when the issues are confirmed.