Network Outage - Columbus State University
Incident
Report for USG Services
Resolved
After monitoring the situation, Network Support Services (NSS) has confirmed the stability of network access at Columbus State University. The system should continue operating normally.
In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Monitoring
Communications Consulting Group (CCG) is reporting that service has been restored at Columbus State University. We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Update
A tech was dispatched to Newnan to troubleshoot the issue. CCG has escalated the ticket with AGA NOC.
Update
Columbus State University is down, and the protect path for all of the sites South of Atlanta are down.
AGA has reached out to the underlying fiber vendor and they are investigating. Updates will be posted here as they become available.
AGA has reached out to the underlying fiber vendor and they are investigating. Updates will be posted here as they become available.
Identified
Communications Consulting Group (CCG) is reporting two fiber breaks affecting Columbus State University. The link toward Buena Vista and Lagrange are both down.
AGA has been contacted and they are investigating. Updates will be posted here as they become available.
AGA has been contacted and they are investigating. Updates will be posted here as they become available.
This incident affected: PeachNet Network (Columbus State University) and GeorgiaVIEW Online Learning (Columbus State University (XPROD)).