PeachNet Network Issues Reported- Fiber Cut- University of West Georgia
Incident
Report for USG Services
Resolved
After monitoring the situation, Network Support Services (NSS) has confirmed the stability of network access at the University of West Georgia. The system should continue operating normally.
In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Update
Vendor confirmed they're hands-off and services have been restored as of 1:50 p.m.
We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Monitoring
Network Support Services (NSS) is reporting that University of West Georgia network access has been restored. Accelecom has advised that the carrier is still carrying out repairs.
We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Identified
Network Support Services (NSS) is reporting a break on the NW ring, and Accelecom is currently investigating with SyncGlobal. There is no estimated time of repair at this time.
Additional information will be posted here as it becomes available.
Additional information will be posted here as it becomes available.
This incident affected: GeorgiaVIEW Online Learning (University of West Georgia (XPROD)) and PeachNet Network (University of West Georgia).