PeachNet Network Issues Reported - University of West Georgia
Incident
Report for USG Services
Resolved
After monitoring the situation, Network Support Services (NSS) has confirmed the stability of network services at the University of West Georgia. The system should continue operating normally.
In the event that you experience any further issues with access to the network, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
In the event that you experience any further issues with access to the network, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Update
Communications Consulting Group (CCG) is reporting both paths are now up at the University of West Georgia. All connections have been normalized and the techs are hands-off, so no further service interruptions are expected.
We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Monitoring
Communications Consulting Group (CCG) is reporting that access to the University of West Georgia has been restored.
One fiber span has been repaired, but the second is still down.
One fiber span has been repaired, but the second is still down.
Identified
Communications Consulting Group (CCG) is reporting that AGA has discovered that the local carrier is performing a maintenance in Carrolton.
The maintenance may last until 8:00 a.m.
The maintenance may last until 8:00 a.m.
Investigating
Communications Consulting Group (CCG) is currently investigating reports of a possible fiber cut affecting Network Services at the University of West Georgia. Affected users may be experiencing problems accessing the network.
Additional information will be posted here as it becomes available.
Additional information will be posted here as it becomes available.
This incident affected: GeorgiaVIEW Online Learning (University of West Georgia (XPROD)) and PeachNet Network (University of West Georgia).