Issues with Reporting for GeorgiaFIRST Financials
Incident
Report for USG Services
Resolved
After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of GeorgiaFIRST Financials. The system should continue operating normally.
In the event that you experience any further issues with email notifications, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
In the event that you experience any further issues with email notifications, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Update
Information Technology Services (ITS) has restored full functionality of email notifications. We will continue to monitor this system for stability. If you are still experiencing issues with email notifications, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Monitoring
Information Technology Services (ITS) has restored full functionality of email notifications. We will continue to monitor this system for stability. If you are still experiencing issues with email notifications, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Investigating
Information Technology Services (ITS) is currently investigating reports of notifications and reports not being emailed as expected from GeorgiaFIRST Financials. Additionally, we are aware of issues with accessing reports in Report Manager.
We appreciate your patience as we work to resolve these matters.
We appreciate your patience as we work to resolve these matters.
This incident affected: GeorgiaFIRST Financials (GeorgiaFIRST PeopleSoft Financials).