Service Degradation: Network Connectivity Issues - Shared Services Center (SSC)
Incident
Report for USG Services
Resolved
This incident has been resolved.
If you have any questions or concerns, please contact the USG Service Desk at support@usg.edu or 1-877-251-2644.
If you have any questions or concerns, please contact the USG Service Desk at support@usg.edu or 1-877-251-2644.
Monitoring
Service has been restored, but ITS will continue to monitor for stability.
If you are still experiencing connectivity issues, please contact the USG Service Desk at support@usg.edu or 1-877-251-2644.
If you are still experiencing connectivity issues, please contact the USG Service Desk at support@usg.edu or 1-877-251-2644.
Investigating
Information Technology Services (ITS) is aware of and actively investigating reports of network connectivity issues that are impacting several collaboration and communication services.
Affected Services:
- Wireless network (WiFi) access
- Microsoft Teams Rooms devices
- Microsoft Teams hard phones
Users may encounter intermittent connectivity, delayed connections, or failures when attempting to join meetings or use voice services.
Our technical teams are engaged and working to determine the source of the issue. Further updates will be posted as additional information becomes available.
Affected Services:
- Wireless network (WiFi) access
- Microsoft Teams Rooms devices
- Microsoft Teams hard phones
Users may encounter intermittent connectivity, delayed connections, or failures when attempting to join meetings or use voice services.
Our technical teams are engaged and working to determine the source of the issue. Further updates will be posted as additional information becomes available.
This incident affected: PeachNet Network (USO Shared Services Center).