GeorgiaVIEW D2L Help Center Phone Issues Reported
Incident Report for USG Services
Information Technology Services (ITS) has confirmed that D2L's vendors have restored service to their Customer Support Helpdesk phone service. The system should continue operating normally.

If you are still experiencing issues with the D2L Support Helpdesk phone system, please contact the ITS Helpdesk at or 706-583-2001.
Posted Mar 18, 2020 - 15:46 EDT
Information Technology Services (ITS) has confirmed that D2L Customer Service is currently experiencing an outage with their phone systems (Admin and End Users Contact Numbers) and this is impacting users ability to reach D2L's Support Helpdesks via phone.

D2L's vendors have been engaged and are currently working towards resolving this issue as soon as possible.
Please note that you can still contact our Support Teams through all other channels including Community, ASC Homepage (as applicable), Chat and Email.

System affected:
Phone Systems - Admin and End Users Contact Numbers

Current Status:
Mar 18 2020 12:30PM (ET) - The vendor is fully engaged and working on finding a resolution to this issue.

Approximate Impact Duration:
Start Time: Mar 18 2020 12:30PM (ET)
End Time: (impact ongoing)
Posted Mar 18, 2020 - 12:49 EDT
This incident affected: GeorgiaVIEW Online Learning (GeorgiaVIEW Online Learning Environment (QPROD), GeorgiaVIEW Online Learning Environment (XPROD)).