Intermittent Network Outage Affecting Multiple DOE Locations
Incident
Report for USG Services
Resolved
Information Technology Services (ITS) has confirmed that AT&T has restored full functionality of network access for the affected K12 sites.
In the event that you experience any further issues with network access, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
In the event that you experience any further issues with network access, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
Update
While network access appears to be stable for affected districts since yesterday, the issue has been escalated to the next level of AT&T support, who continue to investigate the root cause.
ITS will continue to provide updates as they become available.
ITS will continue to provide updates as they become available.
Investigating
Information Technology Services (ITS) is reporting multiple K-12 network outages, which are intermittent. ITS has engaged AT&T to determine the cause.
The following K12 schools are being affected by this outage:
- Calhoun City
- Clinch County
- Cobb County
- Long County
- Marietta City
- Wilkes County
Additional information will be posted here as it becomes available.
The following K12 schools are being affected by this outage:
- Calhoun City
- Clinch County
- Cobb County
- Long County
- Marietta City
- Wilkes County
Additional information will be posted here as it becomes available.
This incident affected: GA DOE K-12 Network.