OIIT maintains a regular maintenance schedule that could impact USG services status and availability. Regular maintenance announcements are not posted to the USG Services Status web site. For regular USG service maintenance schedules, refer to the Maintenance, Backup, and Retention section within the OIIT Service Level Guidelines (SLG).

PeachNet Peachnet RSS feed

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GeorgiaVIEW GeorgiaVIEW RSS feed

Status: green

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GAcollege411 GAcollege411 RSS feed

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Georgia ONmyLINE Georgia ONmyLINE RSS feed

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GALILEO GALILEO RSS feed

Status: green

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GIL GIL RSS feed

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GIL Express Courier Service GIL Express Courier Service RSS feed

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GeorgiaFIRST HRMS GeorgiaFIRST HRMS RSS feed

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GeorgiaFIRST Financials GeorgiaFIRST Financials RSS feed

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USG123 USG123 RSS feed

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TouchNet TouchNet RSS feed

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Self-Service Support Request System Self-Service Support Request System RSS feed

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Wimba Wimba feed

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Local Area Network Problems at Georgia Southwestern University 2/8/2010

Posted: February 8, 2010 6:46 pm
Last Updated: February 8, 2010 6:46 pm

WHAT: Approximately 5:45 p.m. OIIT was notified by Georgia Southwestern University of local area network problems at the institution's campus site.

These problems are impacting the Georgia Southwestern University on-campus access to the Internet, to Board of Regents (BOR) Enterprise applications, and BOR services that include

- E-mail communications with students, faculty, or staff
- Student access to GeorgiaVIEW through local area (on-campus) network resources
- Access to GeorgiaVIEW is possible for off-campus users at http://gsw.view.usg.edu.

These problems are being addressed by local institution resources.

WHEN: Monday, 2/8/2010, 5:45 p.m.

WHY: Local area network connection problems affecting on-campus resources and access to the Internet.

There is no estimated time of repair. The OIIT Helpdesk will post updates if they are provided by the institution.

MORE INFORMATION

For more information/clarification
- Contact the OIIT Helpdesk at http://www.usg.edu/customer_services (self-service support request)
- E-mail helpdesk@usg.edu

For a production down, business interrupting (emergency) situation, call the OIIT Helpdesk immediately
- 706-583-2001, or
- 1-888-875-3697 (toll free within Georgia)

Note: Self-service requires login using a user ID and password. Contact the OIIT Helpdesk at helpdesk@usg.edu to obtain self-service login credentials, or visit http://www.usg.edu/customer_services/.

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