SYSTEMS STATUS
Avaya Telephone System Scheduled Maintenance
Scheduled Maintenance Report for USG Services
Completed
The scheduled maintenance has been completed.
Posted Jan 24, 2020 - 07:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 23, 2020 - 21:00 EST
Scheduled
Network Support Services (NSS) along with Avaya will perform a phone system and voicemail upgrade. from Thursday January 23, 2020 at 9:00 p.m. until Friday January 24, 2020 at 7:00 a.m. This work will be service affecting. Phones and voicemail will intermittently be out of service for the duration of this maintenance.

Services affected:
- USO Athens (DB300)
- USO Atlanta
- Georgia Public Library Service (GPLS)
- Georgia Archives
- Georgia Libraries for Accessible Statewide Services (GLASS)

If you experience issues with making a call to the ITS Helpdesk main line (706-583-2001) during this maintenance, please send an email to: helpdesk@usg.edu or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404-831-3669.
Posted Jan 22, 2020 - 09:11 EST
This scheduled maintenance affected: Internal USO Services (USO Telephone System) and PeachNet Network (Georgia Archives, Georgia Public Library Service, USO Athens Office, USO Atlanta Office).