VPN Authentication Issues Reported

Incident Report for USG Services

Resolved

Information Technology Services (ITS) has confirmed that VPN authentication is functioning normally at this time.

In the event that you experience any further issues with VPN authentication, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.

Posted Jan 31, 2018 - 10:04 EST

Identified

Information Technology Services (ITS) is currently working with the vendor on a known bug. Affected users may be experiencing difficulty authenticating to the VPN.

Additional information will be posted here when it becomes available.

Posted Jan 30, 2018 - 08:26 EST

This incident affected: PeachNet Network (Georgia Archives, USO Athens Office, USO Atlanta Office).