SYSTEMS STATUS
Mitel Telephone System Scheduled Maintenance
Scheduled Maintenance Report for USG Services
Completed
The scheduled maintenance has been completed.
Posted Sep 13, 2021 - 22:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 13, 2021 - 18:00 EDT
Scheduled
Network Support Services (NSS) along with Mitel will be performing maintenance on the USG Telephone System. This maintenance will occur on Monday, September 13, 2021 from 6:00 p.m. until 10:00 p.m.

Services affected:

- USO Telephone System

If you experience issues with making a call to the ITS Helpdesk main line (706-583-2001) during this maintenance, please send an email to: helpdesk@usg.edu or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404-831-3669.
Posted Sep 13, 2021 - 09:21 EDT
This scheduled maintenance affected: GALILEO - Georgia's Virtual Library (GALILEO, GIL, GIL Express), GeorgiaFIRST Financials (GeorgiaFIRST PeopleSoft Financials, GeorgiaFIRST Marketplace, TeamMate Audit Management System), PeachNet Cloud Services (PeachNet Virtual Data Center, PeachNet Cloud Backup), GeorgiaVIEW Online Learning (GeorgiaVIEW Online Learning Environment (QPROD), GeorgiaVIEW Online Learning Environment (XPROD), Augusta University, Georgia Southern University, Albany State University (QPROD), Atlanta Metropolitan State College (QPROD), Georgia College and State University (QPROD), Georgia Gwinnett College (QPROD), Georgia Highlands College (QPROD), Gordon State College (QPROD), Kennesaw State University (QPROD), Savannah State University (QPROD), South Georgia State College (QPROD), University of Georgia (QPROD), USG Training Initiatives (QPROD), GeorgiaVIEW Community (QPROD), Abraham Baldwin Agricultural College (XPROD), Clayton State University (XPROD), College of Coastal Georgia (XPROD), Columbus State University (XPROD), Competency Based Education (XPROD), Dalton State College (XPROD), East Georgia State College (XPROD), Fort Valley State University (XPROD), Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD), Georgia Southwestern State University (XPROD), Georgia State University (XPROD), Middle Georgia State University (XPROD), University of North Georgia (XPROD), University of West Georgia (XPROD), USG Human Resources Office of Organizational Development (XPROD), USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD), Valdosta State University (XPROD)), GeorgiaBEST Banner Managed Services (Abraham Baldwin Agricultural College, Albany State University, Atlanta Metropolitan State College, Clayton State University, College of Coastal Georgia, Columbus State University, Dalton State College, East Georgia State College, Fort Valley State University, Georgia College and State University, Georgia Gwinnett College, Georgia Southern University, Georgia Southwestern State University, Gordon State College, Middle Georgia State University, Savannah State University, South Georgia State College, University of West Georgia, Valdosta State University), GeorgiaBEST Degree Works Managed Services (Abraham Baldwin Agricultural College, Albany State University, Atlanta Metropolitan State College, College of Coastal Georgia, Columbus State University, Dalton State College, Fort Valley State University, Georgia Gwinnett College, Georgia Southwestern State University, Middle Georgia State University, Savannah State University, South Georgia State College), PeachNet Network (Abraham Baldwin Agricultural College, Albany State University, Apogee, Atlanta Metropolitan State College, Augusta University, Clayton State University, College of Coastal Georgia, Columbus State University, Dalton State College, East Georgia State College, Fort Valley State University, Georgia Archives, Georgia College & State University, Georgia Department of Audits, Georgia Department of Transportation, Georgia Gwinnett College, Georgia Highlands College, Georgia Institute of Technology, Georgia Law Reapportionment Office, Georgia Public Library Service, Georgia Southern University, Georgia Southwestern State University, Georgia State University, Georgia Student Finance Commission, Gordon State College, Kennesaw State University, Middle Georgia State University, Savannah State University, South Georgia State College, University of Georgia, University of North Georgia, University of West Georgia, ITS Data Center (DB300), UGA Data Center (Boyd), USO Athens Office, USO Atlanta Office, USO Shared Services Center, Valdosta State University), OneUSG Connect (OneUSG Connect – Database, OneUSG Connect – Core Practitioner, OneUSG Connect – Employee and Manager Self-Service, OneUSG Connect – Benefits: Alight, OneUSG Connect – Benefits: Retirement @ Work, OneUSG Connect – HPLAY, OneUSG Connect- Careers Applicant Access), Georgia Archives (ARCNAS, Content Manager, Finding Aids, Historical Organizations Directory, Virtual Vault), Internal USO Services (FS1 File Sharing Service, USO BoardEffect, USO Email and Calendar, USO SharePoint / OneDrive, USO SSO, USO Teams, USO Telephone System, USO VPN, USO Corporate Applications), Augusta University Financials (Augusta University Financials, Augusta Health eShop), and Data Warehouse and Business Intelligence, GA DOE K-12 Network, GAfutures, Georgia ONmyLINE, INGRESS Registration Sharing System, MOVEit Managed File Transfer, ServiceNow, USG Identity Proxy, USG Status Page, USG Technology Store, USO Cybersecurity Alerts, Web Services (www.usg.edu).