OneUSG Connect Search Issues in HPROD and Careers Module
Incident
Report for USG Services
Resolved
Information Technology Services (ITS) has confirmed that the company directory in employee self service is functioning normally at this time.
If you have questions or concerns, please contact OneUSG Connect Support at: oneusgsupport@usg.edu.
If you have questions or concerns, please contact OneUSG Connect Support at: oneusgsupport@usg.edu.
Update
Functionality has been restored for job applicants in Careers. We are working to resolve the issues surrounding the company directory. We will send an update as soon as information is available.
If you have questions or concerns, please contact OneUSG Connect Support at: oneusgsupport@usg.edu.
If you have questions or concerns, please contact OneUSG Connect Support at: oneusgsupport@usg.edu.
Investigating
Due to search issues in production, employees and practitioners may encounter errors when accessing the Careers module and company directory. Also, applicants may not be able to see job openings. There is no workaround at this time.
We are working to rectify this issue and will update as information is available.
If you have questions or concerns, please contact OneUSG Connect Support at: oneusgsupport@usg.edu.
We are working to rectify this issue and will update as information is available.
If you have questions or concerns, please contact OneUSG Connect Support at: oneusgsupport@usg.edu.
This incident affected: OneUSG Connect (OneUSG Connect – Database, OneUSG Connect – Benefits: Alight).