DUO Two-Factor Authentication Issues Reported

Incident Report for USG Services

Resolved

Information Technology Services (ITS) has confirmed that DUO Two-Factor Authentication is functioning normally at this time.

In the event that you experience any further issues with DUO Two-Factor Authentication, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

Posted Jan 11, 2019 - 09:33 EST

Investigating

Information Technology Services (ITS) is currently investigating reports of an issue with DUO Two-Factor Authentication. Affected users may be unable to approve Two-Factor Authentication prompts. Additional information will be posted here when it becomes available.

Posted Jan 10, 2019 - 16:23 EST

This incident affected: Internal USO Services (USO SSO).