Network Outage Affecting Multiple DOE Locations (Effingham, Coffee, Colquitt, & Terrell)

Incident Report for USG Services

Resolved

Information Technology Services (ITS) has confirmed that the network access is functioning normally at this time.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

Posted May 22, 2018 - 09:31 EDT

Update

The following update from GPW as of 3:35 P.M:

New fiber is being hung now. Fiber splicers are en route. Current ETR is 8:30 p.m.

Posted May 21, 2018 - 16:19 EDT

Identified

Information Technology Services (ITS) is reporting multiple K-12 network outages. The following schools are being affected by this outage: Effingham County, Coffee County, Colquitt County, & Terrell County. GPW has confirmed a fiber break between Macon and Milledgeville.

Additional information will be posted here as it becomes available.

Posted May 21, 2018 - 13:41 EDT

This incident affected: GA DOE K-12 Network.