GeorgiaVIEW QPROD & XPROD Issues Reported
Incident
Report for USG Services
Postmortem
D2L provided the full event summary for this incident, and it is posted in the GeorgiaVIEW Admin Community:
https://community.view.usg.edu/d2l/le/content/7601/viewContent/26671005/View
Resolved
After thorough monitoring, Information Technology Services (ITS) has confirmed the stability of access to GeorgiaVIEW D2L QPROD & XPROD. The system should continue operating normally.
In the event that you experience any further issues with access to GeorgiaVIEW D2L, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
In the event that you experience any further issues with access to GeorgiaVIEW D2L, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
Monitoring
Information Technology Services (ITS) has confirmed that issues with the GeorgiaVIEW QPROD and XPROD Online Learning Environment occurred between 8:04 p.m. to 8:44 p.m. As of 8:45 p.m. access to GeorgiaVIEW D2L QPROD & XPROD are functioning normally at this time. We will continue to monitor this system for stability.
In the event that you experience any further issues with access to GeorgiaVIEW D2L QPROD and XPROD, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
In the event that you experience any further issues with access to GeorgiaVIEW D2L QPROD and XPROD, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
This incident affected: GeorgiaVIEW Online Learning (GeorgiaVIEW Online Learning Environment (QPROD), GeorgiaVIEW Online Learning Environment (XPROD)).