Network Outage Reported - Multiple DOE Locations
Incident
Report for USG Services
Resolved
Network Support Services (NSS) and ENA have confirmed that repairs have been completed. Full functionality of internet access at the affected schools has been restored. No further outages are expected.
In the event that you experience any further issues with network access, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
In the event that you experience any further issues with network access, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
Update
We are continuing to investigate this issue.
Investigating
Information Technology Services (ITS) is reporting a multi-site outage. ENA is investigating the root cause. All of the affected sites have Windstream as the last mile provider.
The following schools are being affected by this outage:
- Berrien County Schools
- Calhoun County Schools
- Cook County Schools
- Irwin County Schools
- Lanier County Schools
- Randolph County Schools
- Sumter County Schools
- Schley County Schools
- Telfair County Schools
- Turner County Schools
- Wheeler County Schools
The following schools are being affected by this outage:
- Berrien County Schools
- Calhoun County Schools
- Cook County Schools
- Irwin County Schools
- Lanier County Schools
- Randolph County Schools
- Sumter County Schools
- Schley County Schools
- Telfair County Schools
- Turner County Schools
- Wheeler County Schools
This incident affected: GA DOE K-12 Network.