Information Technology Services (ITS) has confirmed that Data Warehouse and Business Intelligence system is functioning normally at this time.
In the event that you experience any further issues with Cognos, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Posted Oct 14, 2019 - 10:30 EDT
Monitoring
Information Technology Services (ITS) has restored full functionality of Data Warehouse - Cognos. We will continue to monitor this system for stability. If you are still experiencing issues with access to Data Warehouse - Cognos, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
Posted Oct 09, 2019 - 11:41 EDT
Investigating
Information Technology Services (ITS) is currently investigating reports of issues with the Data Warehouse and Business Intelligence system. Affected users may be experiencing errors when trying to access Cognos and it may take more than one login attempt to get logged into Cognos. Additional information will be posted here when the issues are confirmed.
Posted Oct 09, 2019 - 09:38 EDT
This incident affected: Data Warehouse and Business Intelligence.
