OneUSG Connect Scheduled Maintenance
Scheduled Maintenance
Report for USG Services
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
OneUSG Connect will be unavailable for scheduled maintenance from Friday, May 13, 2022 at 11:15 p.m. until Saturday, May 14, 2022 at 7:00 a.m. During this time, OneUSG Connect and OneUSG Connect - Careers will not be available. KABA Time Clocks may appear offline, but are still collecting punches. OneUSG Connect - Benefits will be available for use.
Note that W-2s and pay statements will be unavailable for viewing and printing during this time, so please plan accordingly.
We recommend that users take extra steps to remove cookies from previous browser sessions in order to log into the application successfully after the maintenance has been completed.
Here is how to accomplish this in the most commonly used browsers:
https://usg.service-now.com/usgsp?id=kb_article_view&sysparm_article=USGKB0012410
Note that W-2s and pay statements will be unavailable for viewing and printing during this time, so please plan accordingly.
We recommend that users take extra steps to remove cookies from previous browser sessions in order to log into the application successfully after the maintenance has been completed.
Here is how to accomplish this in the most commonly used browsers:
https://usg.service-now.com/usgsp?id=kb_article_view&sysparm_article=USGKB0012410
This scheduled maintenance affected: OneUSG Connect (OneUSG Connect – Database, OneUSG Connect – Core Practitioner, OneUSG Connect – Employee and Manager Self-Service, OneUSG Connect- Careers Applicant Access).