Avaya Telephone System Scheduled Maintenance
Scheduled Maintenance
Report for USG Services
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Network Support Services (NSS) along with Avaya will be implementing new voicemail features. This maintenance will occur on Tuesday, June 2, 2020 at 6:00 p.m. until Wednesday, June 3, 2020 at 7:00 a.m. This work will be service affecting. Phones and voicemail will intermittently be out of service for the duration of this maintenance.
Services affected:
- USO Athens (DB300)
- USO Atlanta
- Georgia Public Library Service (GPLS)
- Georgia Archives
- Georgia Libraries for Accessible Statewide Services (GLASS)
If you experience issues with making a call to the ITS Helpdesk main line (706-583-2001) during this maintenance, please send an email to: helpdesk@usg.edu or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404-831-3669.
Services affected:
- USO Athens (DB300)
- USO Atlanta
- Georgia Public Library Service (GPLS)
- Georgia Archives
- Georgia Libraries for Accessible Statewide Services (GLASS)
If you experience issues with making a call to the ITS Helpdesk main line (706-583-2001) during this maintenance, please send an email to: helpdesk@usg.edu or if your matter is of an urgent nature, please contact the ITS Helpdesk after-hours on call phone at 404-831-3669.
This scheduled maintenance affected: Internal USO Services (USO Telephone System) and PeachNet Network (Georgia Archives, Georgia Public Library Service, USO Athens Office, USO Atlanta Office).