Avaya Telephone System Upgrade.

Scheduled Maintenance Report for USG Services

Completed

The scheduled maintenance has been completed.

Posted Nov 18, 2016 - 07:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 17, 2016 - 23:01 EST

Scheduled

ITS will be upgrading to new Avaya telephone system from 11:00 p.m. on Thursday, November 17, 2016 to 7:00 a.m. on Friday, November 18, 2016 (ET). During this period, users will not be able to access the Avaya phone system. Users will either get a fast busy or ring no answer when calling in. For after-hours support please contact the ITS Helpdesk by phone at (404) 831-3669.

Sites Affected:
- Georgia Library for Accessible Services (GLASS)
- Georgia Public Library Service
- USO Athens Office
- USO Atlanta Office

Posted Nov 11, 2016 - 10:18 EST

This scheduled maintenance affected: PeachNet Network (Georgia Public Library Service, USO Athens Office, USO Atlanta Office).