Network Outage Affecting Multiple DOE Locations

Incident Report for USG Services

Resolved

Information Technology Services (ITS) has confirmed AT&T has restored full functionality of internet access at the affected schools.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.

Posted Nov 11, 2019 - 09:39 EST

Investigating

Information Technology Services (ITS) is reporting multiple K-12 network outages in the Augusta area. ITS has contacted AT&T to determine the cause, and escalate the issue with their repair center.

The following schools are being affected by this outage:

-Glasscock County Schools
-Hancock County Schools
-Columbia County Schools
-Warren County Schools
-McDuffie County Schools

Additional information will be posted here as it becomes available.

Posted Nov 08, 2019 - 16:19 EST

This incident affected: GA DOE K-12 Network.