SYSTEMS STATUS
SharePoint Online and OneDrive for Business Access Issues Identified
Incident Report for USG Services
Update
Microsoft continues to work on the coding logistics that has caused the credential prompts or access errors that external users (non-USO Users) are receiving. Microsoft has established a complex test plan which could take an extended period of time. However, Microsoft will continue to provide updates on a regular basis.

Additional information will be posted here as it becomes available.
Posted 5 days ago. Apr 17, 2018 - 16:34 EDT
Update
Microsoft's internal testing efforts revealed that their fix does not fully remediate the issue and some further modifications will be required to ensure that their solution is comprehensive. Microsoft is adjusting the fix and will redeploy it internally for further testing over the weekend.

Additional information will be posted here as it becomes available.
Posted 10 days ago. Apr 12, 2018 - 16:58 EDT
Update
Microsoft is continuing their internal testing efforts. They will establish a deployment time line for all affected environments once the fix has been fully validated as effective.

Additional information will be posted here as it becomes available.
Posted 11 days ago. Apr 11, 2018 - 16:06 EDT
Update
Microsoft has deployed a fix within their internal environment and initial testing has been positive. Microsoft will continue their testing efforts throughout the day and once the fix has been validated as a fully viable solution, they will deploy it across the affected environment to remediate the problem.

Additional information will be posted here as it becomes available.
Posted 12 days ago. Apr 10, 2018 - 12:36 EDT
Update
Microsoft has identified a potential code issue as the source of the credential prompts users are receiving. They have developed a fix and are currently testing it in an internal environment. Once they've confirmed that the fix is a valid solution, they'll deploy it across the affected environment to remediate the problem.

Additional information will be posted here as it becomes available.
Posted 13 days ago. Apr 09, 2018 - 14:16 EDT
Identified
Information Technology Services (ITS) has been notified by Microsoft that external users (non-USO Users) may experience credential prompts or access errors when trying to access SharePoint Online and OneDrive for Business. Microsoft is working to restore full functionality of this system as quickly as possible. As a workaround, affected users can close the credential prompt to access the sites successfully.

Additional information will be posted here as it becomes available.
Posted 16 days ago. Apr 06, 2018 - 16:24 EDT
This incident affects: USO Tools (USO SharePoint / OneDrive).