GeorgiaVIEW Vista Scheduled Upgrade (2/12-13/2010)
Posted: February 9, 2010 1:08 pm
Last Updated: February 9, 2010 1:08 pm
WHAT: Maintenance to upgrade the GeorgiaVIEW Vista 8 production environments for Hotfix (HF) 1 will occur during regularly scheduled GeorgiaVIEW maintenance (http://www.usg.edu/gaview/support/maint-schedule.phtml).
This maintenance period will also coincide with maintenance for upgrading specific institutional Wimba Classroom servers to version 6.0. This upgrade will provide for additional functional enhancements as well as implement several fixes. In addition to being able to access this new functionality in Wimba Classroom after the upgrade, this combined maintenance will allow users to take advantage of the enhanced functionality of Wimba through the integration with Vista (for those institutions utilizing integration). More information regarding this upgrade can be found at the Wimba Service Status Update - http://status.usg.edu/index.phtml?service=wimba.
WHEN: Friday, February 12, 2010, 10:00 p.m. until approximately 7:00 a.m., Saturday, February 13, 2010.
WHY: GeorgiaVIEW Vista HF1 Upgrade which includes the installation of Hotfix 1, application of the Assessment Patch (VST-4668), application of the MyGrades Patch (VST-4862), and an upgrade of the Wimba PowerLink from version 3.3 to 4.0.
TARGET AUDIENCE
GeorgiaVIEW Vista Institutional Administrators
GeorgiaVIEW Institutions Affected:
- D1: East Georgia College, Georgia College and State University, Georgia Gwinnett College, GeorgiaONmyLINE (eCore, WebBSIT, Foreign Languages, WebMBA, European Union), Savannah State University
- D2: Georgia Southern University
- D4: Augusta State University, Clayton State University, College of Coastal Georgia, Columbus State University, Medical College of Georgia
* Undergoing scheduled maintenance but NOT part of this upgrade cycle until later in the month of February: *
- D3: Dalton State College, Georgia Highlands College, University of West Georgia, Waycross College
- D5: Georgia State University
INFORMATION FOR INSTITUTIONS - WHAT YOU SHOULD DO
There are specific steps that are necessary for Vista Institutional Administrators to complete both before and after the upgrade. Preparation and testing requirements are available for reference in the GeorgVIEWiki - http://gaview.oiit.wikispaces.net/Upgrades. Please note that it will be necessary for a Vista Institutional Administrator to be available for functional testing upon completion of the upgrade. Additional details regarding communication and testing steps will be provided through subsequent e-mail announcements.
Hotfix 1 contains fixes for known issues and the Assessment patch and MyGrades patch which address very specific issues. GeorgiaVIEW Vista Institutional Administrators - See the GeorgVIEWiki for additional details (http://gaview.oiit.wikispaces.net/).
MORE INFORMATION AND ADDITIONAL RESOURCES
As with any major upgrade with multiple steps, it is possible that dates/times may need to shift based on progress of each upgrade. In the event of changes to the schedule below, appropriate campus representatives will be contacted through key communication channels (i.e. direct contact, USG Services Status web site http://.status.usg.edu, Listserv mailing lists, Emergency Communication Service).
Additional details regarding this release can be found at the GeorgVIEWiki - http://gaview.oiit.wikispaces.net.
The Online Support Center (OSC) for Vista 8.x has been notified of this maintenance. The OSC can be found at this URL: http://help8.view.usg.edu.
OIIT SUPPORT
OIIT is committed to an ongoing effort to enhance services and to improve their availability. Thank you for your understanding, cooperation, and patience.
For more information/clarification
- Contact the OIIT Helpdesk at http://www.usg.edu/customer_services (self-service support request)
- E-mail helpdesk@usg.edu
For a production down, business interrupting (emergency) situation, call the OIIT Helpdesk immediately
- 706-583-2001, or
- 1-888-875-3697 (toll free within Georgia)
Note: Self-service requires login using a user ID and password. Contact the OIIT Helpdesk at helpdesk@usg.edu to obtain self-service login credentials, or visit
http://www.usg.edu/customer_services/.