OIIT maintains a regular maintenance schedule that could impact USG services status and availability. Regular maintenance announcements are not posted to the USG Services Status web site. For regular USG service maintenance schedules, refer to the Maintenance, Backup, and Retention section within the OIIT Service Level Guidelines (SLG).

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GeorgiaFIRST PeopleSoft Financials Scheduled Release Update 2.06 (11/20-22/2009)

Posted: November 19, 2009 2:08 pm
Last Updated: November 19, 2009 2:08 pm

WHAT: GeorgiaFIRST PeopleSoft Financials consolidated database will not be available to University System of Georgia (USG) users during the delivery of GeorgiaFIRST PeopleSoft Financials update 2.06, Friday, November 20, 2009, 11:00 p.m. until 7:00 a.m., Sunday, November 22, 2009.

WHEN: Friday, November 20, 2009, 11:00 p.m. until 7:00 a.m., Sunday, November 22, 2009.

WHY: Delivery of GeorgiaFIRST PeopleSoft Financials Update 2.06.

WHAT YOU SHOULD DO - INFORMATION FOR USG INSTITUTIONS

- It is highly recommended that all users clear their browser cache often, especially after an update is applied to the production database.

- As with any update, careful attention should be given in reviewing application availability and security, as well as all processes and reports.

MORE INFORMATION

- Specifics regarding modifications to existing and new functionality were made available in Release Notes distributed Thursday, November 19, 2009, through GeorgiaFIRST Financials Listserv managed mailing lists, and on the GeorgiaFIRST Financials Documentation web resource at http://www.usg.edu/gafirst-fin/release_info/.

OIIT is committed to an ongoing effort to enhance services and to improve their availability. OIIT apologizes for any inconvenience. Thank you for your understanding, cooperation, and patience.

For more information/clarification about OIIT maintenance or schedules
- Contact the OIIT Helpdesk at http://www.usg.edu/customer_services (self-service support request)
- E-mail helpdesk@usg.edu
- Refer to the OIIT Service Level Guidelines (SLG) (http://www.usg.edu/customer_services/guidelines/)

For a production down, business interrupting (emergency) situation, call the OIIT Helpdesk immediately (706-583-2001, or toll free within Georgia 1-888-875-3697). (Note: Self-service requires login using a user ID and password. Contact the OIIT Helpdesk at helpdesk@usg.edu to obtain self-service login credentials, or visit http://www.usg.edu/customer_services/)

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